My airline of choice. This airline offers many perks that commercial airlines don't offer:…read more Check-in is only 20 minutes before your flight departure 2 pieces of luggage included in your airfare cost cost Depart/arrive from/to a small airport. Alcohol included included Luggage is ether lined up on the tarmac as you depart off (Scottsdale) or brought by a luggage cart to passengers. Now for some things to consider with JSX: There is typically no public free parking only valet at the small airports so do your research. Luggage has the same 50lb limit and if your luggage is over there is an extra charge. There are no overhead bins on the plane so everything you carry on must fit under the seat in front of you. That's about it! While the cost to fly JSX is more than traditional commercial airlines, the benefits listed above justify the cost.

I've been to several JSX terminals. This is the only one that doesn't provide snacks. It seems…read morelike a simple provision for the prices and when planes are delayed. Update: about 30 minutes after the post they came around with some snacks. I hope they leave them out on the counter full time like they do in other terminals.

I've been an American Airlines member for centuries it seems. Each time I fly (more recently) with…read moreAmerican, there is some delay or other issues with my flight. It's never a smooth schedule. I've had my good and bad experiences flying with them as a card holder. My understanding of what this company was growing up and how I was treated as customer "back in the day" has changed tremendously since then. The friendly skies, the "on time machine" and "something special in the air" is a far cry from what it was then. They've failed on almost every level of the things they upheld so vigorously during the 80's. "Doing what we do best" isn't what we get nowadays. It's the sign of the times I guess, but honestly such a shame too! You're paying a high premium and having to do most of the work yourself when entering the airport. Staff is simply there to socialize amongst one another & if you have questions or need guidance they seemed more bothered by that, that you've interrupted their conversations. The on board staff is just going through the motions without any type of respectful greeting, personalities are as dull as a butter knife, zero friendliness and lack of appreciation of their passengers. As a valued member, I will continue to hope for the best, but will always be prepared for the unknown and what my experience has been lately versus what my expectations are moving forward with this airline.

Flew from RDU to Here and then a few weeks a return trip to RDU…read more Both trips were on time. The first trip , I had the row all to myself, that was nice. I usually like to sit in row 32,33, or 34. I find that I have a good possibility of having the row to myself. Not always , but it does happen often. Sky Harbor is a very easy airport to get in and out. Terminal 4 is the American Airline hub. I do have to say , the attendances on the flight were not as friendly as Delta's attendances. So much said for that . I do fly American often and also Delta. The gate areas do have a variety of charging stations. Some gates more stations than others.

You know if you're not one to be frustrated over no frills then this is the way to go. The staff is…read morealways super friendly. The planes are always clean. And most of the flights are on time. Prices are a bit higher than they used to be, but that's across the board.

Frontier is the worst airline and experience I ever had. I've traveled to six continents and many…read moredifferent airlines and Frontier was/is the worst. The two employees on the right of my attachment photo are bad employees. Not professional. Not polite, No empathy. Not helpful. No nothing. The online check-in didn't work for me this morning and right in front of the Frontier Airlines employees. I showed the two employees on the right of my attachment photo my screenshots and live non-working Frontier Airlines website and still nothing. They even said, show it to me live and I did. Still nothing. They just wanted that $25 fee to fix it and check me in. Both employees knew my flight was leaving in about one hour. No one cared. Any other similar and different businesses would waive the fee and correct it. These two employees just wanted my additional $25. I later paid the $25 for help and got my boarding pass with D/Dee. D/Dee was friendly, professional, cared and sympathetic. She should be the supervisor. The TSA Agent at pre-check heard three other complaints about Frontier Airlines employees just prior to mine. Another issue was that I was supposed to get free luggage and was later charged at SNA JW Frontier Airlines. I was charged $150 extra for what was supposed to be free. I cannot believe they charge for coffee on the flight I believe Frontier Airlines is the biggest scam and the worst.

So they've obviously changed a lot over the past year. The change to no free bags doesn't affect…read moremy wife or I since we are A-List preferred, but it was a bad change. Boarding now takes a crazy amount of time as everyone is trying to carry their houses with them to put in overhead storage. Even with them refitting their planes with larger bins - still a huge hassle. The boarding by groups has also become problematic as people in the groups now 'muscle' their way to the front - because they want to ensure overhead space. More chaos now than with A, B and C boarding by space numbers. We are in Phoenix today and the gate area and seating is microscopic - literally. More people standing than seats existing. The airline is going downhill which is sad because we've been loyal members for years.

Recently flew Southwest from Phoenix to Nashville and while it was not a bad experience perse, the…read moreboarding and gate agents were a bit hectic in their announcements, bag checks and overall communication with guests and especially each other. The gates at PHX are already energetic and crowded, so boarding is always an uphill battle. I purposely upgraded my group to 1 to avoid waiting and fighting the later groups. This also gave me comfort with overhead baggage, which they were super tight on for this flight. So tight that it delayed boarding when they continued to allow people to board in the later groups with large roller bags. Even though they made the announcements multiple times, they never acted on it. Again, all the above was what I witnessed, and while the delay impacted me from a timing perspective, it did not do much to "ruin" or detract from my overall experience. Overall, I am a Southwest loyalist and enjoyed the direct flight from PHX to BNA!

**Need for 24/7 immediate help *call * at +1(855) 657~51.35 *phone number. They can help with…read morebooking management customer suport or flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

I flew Allegiant from Mesa to Rapid City SD because they were the quickest and cheapest carrier…read more The flight out was great with no issues. However, the return flight was fraught was frustration and disappointment, including a total of 5 delays for a total of 7h and 29m sequestered to gate 7 in Rapid City's airport. I was pretty frustrated and angry, but once I learned what the company did in attempts to prevent everyone involved from being stranded, I completely understood and am now sympathetic to the cause. I would actually choose Allegiant Air again if their route was the most convenient, even with the possibility of being shipwrecked by them again... because they do try and they do care

Mr. Timothy Curry at the Fayetteville, NC airport Delta check in was amazing! He helped us with a…read morevery stressful group travel situation and made all the stress go away. He was calm, deliberate, and highly informative throughout the process. He is the customer service we need today! Great job!!

We had a good experience on our flight from Phx to Seattle. The flight actually left ten minutes…read moreearly if you can believe that!! We had used points to upgrade to first and had a hot lunch included. I had preordered the chicken curry (doesn't look great but actually tasted pretty good- curry consistency was more like tomato paste). I did wish there was more chicken in it tho. Hubby had the short rib (which is his default) and he said it was good- not enough protein, though. He skipped the carrots for some reason but enjoyed the rest. The chocolate dessert was the right amount of sweet and bitter. The new connected experience is nice- full free WiFi as long as you have a delta sky miles account. You use a QR code to connect to the seat back and can set your content preferences etc. The seats recline quite far tho and even in first- it was tight for my husband. Could be worse I suppose! The crew was fantastic too- super attentive and recognized your status etc. nice touch to personalize your travel.

Quiet. Clean. Easy! Only 10 gates…read more There are pretty outside areas you can hang out in once through security. Low key for elderly parents to pick me up at. (They hate the busy highways and big Phoenix airport...)

Today was very first visit to Mesa Gateway Airport. We had to take a long time friend of ours to…read morethe airport to catch his flight home. It is a much smaller airport and is located just southeast from the corner of Power Road and Ray Road. Simple to get in and out plus the parking is available just across from the terminal. They offer wheelchair help to those that need it. The airport has a hassle free and friendly atmosphere. Kind of a distance from where we live but I would really consider using this airport if I lived closer. It kind of reminds me of what Terminal One used to be at Sky Harbor Airport. Just remember the easy access from Ray Road and Power Road. Our friend was flying Allegiant Airlines so I can't say how many cities it flies to.

We flew Alaska Air (for the first time in a long time) from SAN to PHX. It was just one way as we…read morewere disembarking a cruise ship The plane was a smaller regional jet, flight was just an hour. The captain make an announcement that there was 'no calm air' between the two airports so there would be no cabin service. Bummer, but we understood Interestingly, the flight was actually just fine. No turbulence until the last ten minutes landing. Seat was comfortable, but can't comment on much else except we got home safely Bonus at SAN is you can see the cruise port from the runway

Alaska Airlines is a huge breath of fresh air after flying Allegiant and Southwest for so many…read moreyears. There is actual legroom! The stewardess don't seem miserable in their jobs and the flights typically take off on time. Ticket prices aren't too bad either, even when booking last minute.

Are flight was to depart to Las Vegas at 4:15 pm . Was delayed to 5:45 pm . We are on the tarmac…read moreready to roll time 5:50 pm . We waited, waited, waited. Pilot turned the plane around . Informed us that the Las Vegas airport has shut down !! We are still on plane time6:45!! So this is our first time on sprint will keep you posted.we are departing!! The weather does have a play in traveling on airplanes Safe travels .

Debra at the check-in counter is AMAZING!!! Debra went above and beyond to make the process smooth…read more There was a long line at the kiosk so I was able to walk right up when Debra called me to her counter. Debra gave me pointers on my carry on items and even walked me to the bag weigh machine to help me to be able to get onboard. Hooray to Debra... then there's my TSA PRECHECK point where the lovely lady with the lovely haircut was professional and knew why I kept beeping in the machine after the guy employee told me that he'd make me take everything off as long as it kept beeping... what a jerk!!! He made me darn near strip when she knew it was a simple hair clip that kept me beeping instead of creeping through On the plane...I was upgraded to first class type seats which were bigger seats upfront. Whoo hoo!!!: Tons of leg room and a arm rest... sheesh it's night and day comparison to the regular seats. Thanks to Debra my trip started off fantastic !!! The flights were some of my best flights taken honestly. Going up and dropping down were smooth with no turbulence which I applaud both pilots. Jobs well done!!!

Smooth sailing through security and boarding the plane. Looks like a smooth flight with happy…read moreflight attendants! Yay

Staff helped us check in. Busy as always. The flight was on time. The waiting area was packed…read morewith travelers.