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Arizona Bus Company

3.8 (44 reviews)
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Services - Arizona Bus Company

Party bus rentals

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Recommended Reviews - Arizona Bus Company

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7 years ago

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James H.

Thanks Derek! I really appreciate it. See you next time!

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1 year ago

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James H.

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3 years ago

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James H.

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3 years ago

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James H.

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2 years ago

The communication from the owner was top notch he bent over backwards to accommodate my schedule I can't recommend these guys enough

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3 years ago

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James H.

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3 years ago

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James H.

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3 years ago

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James H.

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3 years ago

Do not use this company. The bus was late picking us up both ways. Very unprofessional and will not recommend to anyone.

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James H.

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4 years ago

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James H.

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3 years ago

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James H.

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3 years ago

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James H.

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3 years ago

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James H.

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2 years ago

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James H.

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5 years ago

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5 years ago

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James H.

Thanks Kacey! Appreciate it! See u next time!

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3 years ago

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James H.

Thank you so much! Glad you guys had a great NYE!)

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5 years ago

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James H.

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8 years ago

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James H.

Thank you so much. You guys were great. Glad everyone had a good time!

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4 years ago

Easy to work with Jim. Adapted to our needs during our evening. And he was always on time!

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James H.

Thanks! Glad everyone had a great time)

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9 years ago

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James H.

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3 years ago

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James H.

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7 years ago

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James H.

Thanks Kara! You guys were great! Call any time!

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8 years ago

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James H.

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7 years ago

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James H.

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9 years ago

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James H.

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10 years ago

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8 years ago

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James H.

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8 years ago

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James H.

Thank you so much! I'm so glad you guys had a great time!

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9 years ago

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9 years ago

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9 years ago

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James H.

Thanks Gen! Glad you guys had a great time!

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9 years ago

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10 years ago

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9 years ago

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James H.

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9 years ago

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James H.

Thank you so much! Glad you guys had a great time!

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10 years ago

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8 years ago

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James H.

Thanks Kristina! You guys were great! See you next time!

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7 years ago

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James H.

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8 years ago

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James H.

Thanks Ashley! Glad you guys had fun. See you next time!

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Ask the Community - Arizona Bus Company

Review Highlights - Arizona Bus Company

I decided to get a party bus pretty late and talking to James made it so easy to figure it out on such short notice.

Mentioned in 24 reviews

Read more highlights

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Tufesa

Tufesa

(79 reviews)

Tufesa stepped up when Greyhound takes a turn with passengers in the wrong direction!…read more Greyhound is inconsistent with the service it provides to all customers, Leaving passengers stranded or scrambling to find another way to get to their destinations. Thank goodness there was a Better Alternative!!! I spoke with Sebastian who was bilingual and local in a US call center I asked if he spoken English and with a half second with clear understanding he confirmed that he spoke English. I explained to him my friends' last minute problem at greyhound. 1. He acknowledged the situation immediately and put me on hold. He came back with Clear Cut instructions and information from his direct supervisor of what Tufesa would do for the passenger. 2. I was able to merger the calls and he calmed the passenger distress with his voice with clear instructions of location and direction. Explaining where the station was and it gave him time to get to the station on 27th avenue. 3. Sebastian confirmed his ticket purchase text and said that Tufesa had plenty of room for him and other passengers. That was probably the greatest experience I've have seen of a competitor bus company. The service was clean and easy and I appreciate your empathy towards the people you serve as a service company! Give Tufesa a try when traveling abroad and remember this experience will help others know that there are alternatives other than the greyhound. Thank you again Sebastian @ Tufesa Phoenix call center!

On March 6, 2026, my daughters and I traveled from Phoenix to Nogales using Tufesa International…read moreLLC. I purchased 4 tickets through the official Tufesa app on February 20, 2026 (Receipt #1851-3109, total $168.48). At the time of purchase I selected seats 13, 14, 15 and 16 so my daughters and I could sit together, including one minor passenger. We arrived at the Phoenix terminal about two hours before departure, and at the ticket window staff confirmed that our QR codes were valid for boarding. However, when boarding began, we were suddenly told that our names were not on the passenger list. We were sent back to the ticket window even though we showed: * QR tickets * payment receipt * confirmation purchased weeks earlier We were left standing over 30 minutes while the bus was preparing to leave. During this time, an employee who identified herself only as "Alejandra" or "Alejandrina" behaved in a very rude and dismissive manner, blaming us for purchasing tickets through the mobile app and refusing to provide her full name when asked. While we were still at the terminal trying to resolve the issue, we suddenly received a notification in the system showing different seat numbers (31, 34, 27, 38) instead of the seats we originally purchased. This clearly indicates that our original seats were reassigned at the last minute. We were then forced to board with separate seats at the back of the bus, even after explaining that one passenger was a minor who needed to sit with a parent. This situation raises serious concerns regarding: * confirmed tickets not being honored * possible seat resale or overbooking * extremely poor customer service at the Phoenix location * lack of accountability from staff I have documented the incident with screenshots of the payment receipt, ticket folios, and seat reassignment, and I have submitted a formal complaint. I hope the company reviews what happened at the Phoenix terminal and ensures that confirmed reservations are respected in the future.

Lux Transportation - ASU Football Game

Lux Transportation

(35 reviews)

HORRIBLE! DO NOT use Lux Transportation for anything! First our driver was 20 minutes late! We…read morerented a 50 passenger party bus for my wedding. It had NO AC! It was 91 degrees inside the bus when it arrived and we loa 43 people inside. We had older people ready to pass out. I the bride had to call and complain I was hung up on twice said they would call back and never did. So I had to call again and loose it on them! I was told it had AC when it left! I told them they will send something else to our location that had AC! We had to wait 1hr 30 minutes for another bus to arrive when it did that bus didn't have working AC either! It was absolutely horrible! NEVER AGAIN!

NEVER, EVER should you book with this awful company!!!…read more A black bus with no air conditioning on a hot Arizona day is a recipe for disaster. Almost criminal, really. But, that's what you should expect with these people. This was a booking for a VIP client event on Feb 28, 2019. 1) They show up 15 minutes late. Timing was important. I made that clear when I confirmed pick up with both Bryan and the driver. 2) The black bus had no A/C. We had to put one of our clients in an Uber back to the hotel after she fell ill due to heat on the bus. I learned yesterday that the reason four people didn't come to our dinner that night or meetings the next day was due to being overheated on the ride home. 3) The WORST part: while I'm panicking during the event, trying to get another bus, or, thinking how to get this bus fixed I called Lux twice. Bryan NEVER CALLED BACK. Stellar. Two days and three additional calls have yielded no response. (photo of calls in the event they try to deny)

Arizona Bus Company - partybusrentals - Updated May 2026

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