1. Arizona Bus Company

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Tempe, AZ

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Arizona Bus Company

3.9 (46 reviews)
Open • Open 24 hours
Updated 3 months ago

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Response time

4 hours

Response rate

100%

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Recommended Reviews - Arizona Bus Company

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Photo of Tim M.
1
14
18

3 months ago

James was easy to work with , on time and the bus fit 14 of us. We had a great experience. Great price as well . Thank you James

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James H.

Thanks Tim! See you next time!)

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2 years ago

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James H.

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8 years ago

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James H.

Thanks Derek! I really appreciate it. See you next time!

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3 years ago

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James H.

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3 years ago

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James H.

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Photo of Jeremy M.
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17

2 years ago

The communication from the owner was top notch he bent over backwards to accommodate my schedule I can't recommend these guys enough

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4 years ago

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James H.

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3 years ago

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James H.

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4 years ago

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James H.

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3 years ago

Do not use this company. The bus was late picking us up both ways. Very unprofessional and will not recommend to anyone.

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James H.

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5 years ago

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James H.

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3 years ago

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James H.

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5 years ago

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6 years ago

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James H.

Thanks Kacey! Appreciate it! See u next time!

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3 years ago

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James H.

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4 years ago

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James H.

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5 years ago

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James H.

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2 years ago

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James H.

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8 years ago

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James H.

Thank you so much. You guys were great. Glad everyone had a good time!

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4 years ago

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James H.

Thank you so much! Glad you guys had a great NYE!)

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Photo of M K.
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6
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5 years ago

Easy to work with Jim. Adapted to our needs during our evening. And he was always on time!

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James H.

Thanks! Glad everyone had a great time)

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Photo of Jay O.
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27
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9 years ago

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James H.

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3 years ago

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James H.

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7 years ago

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James H.

Thanks Kara! You guys were great! Call any time!

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8 years ago

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James H.

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7 years ago

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James H.

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Photo of Taryn D.
237
17
1

11 years ago

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9 years ago

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James H.

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8 years ago

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James H.

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Photo of C A.
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9
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8 years ago

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James H.

Thank you so much! I'm so glad you guys had a great time!

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Photo of Lauren L.
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10 years ago

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10 years ago

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10 years ago

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9 years ago

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James H.

Thanks Gen! Glad you guys had a great time!

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9 years ago

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10 years ago

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10 years ago

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Photo of Jim P.
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32
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9 years ago

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James H.

Helpful 6
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9 years ago

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James H.

Thank you so much! Glad you guys had a great time!

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8 years ago

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James H.

Thanks Kristina! You guys were great! See you next time!

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Page 1 of 2

Ask the Community - Arizona Bus Company

Review Highlights - Arizona Bus Company

“I decided to get a party bus pretty late and talking to James made it so easy to figure it out on such short notice.”

Mentioned in 25 reviews

Read more highlights

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Tufesa

Tufesa

(79 reviews)

Tufesa stepped up when Greyhound takes a turn with passengers in the wrong direction!…read more Greyhound is inconsistent with the service it provides to all customers, Leaving passengers stranded or scrambling to find another way to get to their destinations. Thank goodness there was a Better Alternative!!! I spoke with Sebastian who was bilingual and local in a US call center I asked if he spoken English and with a half second with clear understanding he confirmed that he spoke English. I explained to him my friends' last minute problem at greyhound. 1. He acknowledged the situation immediately and put me on hold. He came back with Clear Cut instructions and information from his direct supervisor of what Tufesa would do for the passenger. 2. I was able to merger the calls and he calmed the passenger distress with his voice with clear instructions of location and direction. Explaining where the station was and it gave him time to get to the station on 27th avenue. 3. Sebastian confirmed his ticket purchase text and said that Tufesa had plenty of room for him and other passengers. That was probably the greatest experience I've have seen of a competitor bus company. The service was clean and easy and I appreciate your empathy towards the people you serve as a service company! Give Tufesa a try when traveling abroad and remember this experience will help others know that there are alternatives other than the greyhound. Thank you again Sebastian @ Tufesa Phoenix call center!

On March 6, 2026, my daughters and I traveled from Phoenix to Nogales using Tufesa International…read moreLLC. I purchased 4 tickets through the official Tufesa app on February 20, 2026 (Receipt #1851-3109, total $168.48). At the time of purchase I selected seats 13, 14, 15 and 16 so my daughters and I could sit together, including one minor passenger. We arrived at the Phoenix terminal about two hours before departure, and at the ticket window staff confirmed that our QR codes were valid for boarding. However, when boarding began, we were suddenly told that our names were not on the passenger list. We were sent back to the ticket window even though we showed: * QR tickets * payment receipt * confirmation purchased weeks earlier We were left standing over 30 minutes while the bus was preparing to leave. During this time, an employee who identified herself only as "Alejandra" or "Alejandrina" behaved in a very rude and dismissive manner, blaming us for purchasing tickets through the mobile app and refusing to provide her full name when asked. While we were still at the terminal trying to resolve the issue, we suddenly received a notification in the system showing different seat numbers (31, 34, 27, 38) instead of the seats we originally purchased. This clearly indicates that our original seats were reassigned at the last minute. We were then forced to board with separate seats at the back of the bus, even after explaining that one passenger was a minor who needed to sit with a parent. This situation raises serious concerns regarding: * confirmed tickets not being honored * possible seat resale or overbooking * extremely poor customer service at the Phoenix location * lack of accountability from staff I have documented the incident with screenshots of the payment receipt, ticket folios, and seat reassignment, and I have submitted a formal complaint. I hope the company reviews what happened at the Phoenix terminal and ensures that confirmed reservations are respected in the future.

Arizona Bus Company - partybusrentals - Updated November 2026

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