Outstanding service! I contacted Michael through their…read morecompany website for a professional service for a van. Immediate contact & fluid communication. Michael was able to give me a quote the same day! The day of service, the van came on time & got good remarks from my manager. Definitely recommend if you want reliable & dependable service.

I work for a travel agency and I have been around the transportation industry for some time now…read more When I got in contact with Bill Martino he was straight to the point, very knowledgeable around the area, and very attentive. With some of my experience around the transportation industry this is one of the best I have seen so far. This transportation company did not let me down, if you prefer quality over quantity this is the company for you.

I was visiting Phoenix for my one of my girlfriend's birthday and we booked with AZ Sedans. After…read moreshopping around and reading their reviews on Yelp we decided to book. Definetly well worth it and at a reasonable price! The service was very professional and on time. We got one of the limos and it accommodated our group of 7 just very comfortably. The limo was all brand new and was incredibly clean--always appreciated!!! I definitely recommend Ben and AZ Sedans if you're looking for a ride around the Phoenix area!

Came in to Phoenix this weekend and needed car service from the airport to Scottsdale…read more Ben picked me up at the airport, with a greeting sign, had bottled water in the Mercedes sedan and mints. He told me about some cool places to check out including restaurants and night life in Scottsdale. He was so nice and friendly I decided to book my next airport trip on my way back to sky harbor. He showed up on time, car was clean and of course had water waiting for me, he also did ask if he should pick up anything else even tho I didn't need anything it was really nice to have someone to the extra mile.

Very fast responses from Terry. Booked my vacation with her for a cruise with my family. She got…read morestraight to it finding me a cheap price for our rooms. Will book with her again!

Five stars for Celebrated Experiences & our "no-drive" UK vacation to London, Wales, and Scotland…read more The "cookie-cutter" Loch Ness tour originally set up by Andare can't compare to our Celebrated Experiences driver's substitution, touring Dornoch Cathedral & Dunrobin Castle and seeing a live falconry show. One star for Andare's other transportation! They wanted us to pay $570 for a 12-mile ride from Bangor Rail to the hotel, almost 6X a Snowdonia taxi ride. Months in advance, we requested a minimum of 20 mins. between train transfers due to mobility issues. Andare ignored this request, purchasing non-refundable tickets with only a ten-minute window. Ten minutes is not sufficient for a safe transfer with luggage! One star for Andare's attention to detail. Andare failed to buy advance tickets for 4 sites on our planned itinerary; we had to rush and buy them. Keep in mind, Andare partners with Virtuoso. We were asked to complete the survey about our trip which we did. Virtuoso posted it. Andare responded and admitted they fell short. Then, they removed the posting and changed it to one implying this was the first they had heard of our concerns. Now, we can see no posted response. Andare was notified of our requests in the pre-planning process, during the process, and when their finalized itinerary was shared with us. We brought up our concerns multiple times during phone conversations and by email. This review should not come as any surprise to Andare. Our requests occurred months before our trip departure and were not honored. The Celticos and Segontium Searchers Wales tour we set up gets 5 stars. They performed a wonderful personalized genealogical tour, being professional and responsive to our needs/desires. What a contrast to Andare!

Rachel put together an amazing family vacation to celebrate our oldest son's high school…read moregraduation; we visited three cities in Italy. From the places we stayed to the luxury transportation to the skip-the-line tickets for tours; everything was extremely well organized and planned. Leading up to our trip, Rachel sent weekly information about the country to get us familiar with local culture and traditions. She predicted our concerns with travel delays and was available for help whenever we needed. She is the travel agent you want to help plan your trips!

Best transportation company I have used and I travel a lot. I have used Vitesse multiple times and…read morethey never let me down. The chauffeur's are very professional and friendly. They are always waiting for me at the airport or location where I need to be picked up. I really like the text and/or call I get from the Chauffeur letting me know they are there and waiting.

This company will over charge you!! Be careful when booking!! They charge the transfer rate, and…read moreinstead of making the trip hourly, they will bill you waiting time, billing for double! I called and the lady in accounting told me, that they don't do hourly, they charge waiting time. On a trip that took 2 hours, including the 20 minutes from point to point, they charged over $150.00 per hour for an SUV. They charge me 138 minutes waiting + the transfer rate. Total 2 hours. which doesn't make sense at all!! since it's 120 minutes in 2 hours. They refused to fix this for me. BUYER BEWARE!!!!

To the president of Southwest Airlines, I, Nazanin Azimi, and my husband Manouchehr Azimi, on…read moreSeptember 20th from Oakland, California on flight 1980, we were going to Phoenix International Airport. It doesn't have the ability to pass, and because I needed those two devices and didn't want to have to buy them again, I went to the primary transit area and mentioned my problem to one of the personnel there named Kenneth Brown at Skycap. He got on the plane and saw my concern. He patiently and calmly prepared a box and put the items inside and handed over the plane's cargo. Encourage them as they are responsible for guiding and helping your customers so that your airline shines better and more. Sincerely, Nazanin Azimi

Quite airport the times I have gone. The draw for me is the airliner storage. To see what new…read moreplanes have come in. As most are going to be salvaged for parts and the rest shredded and recycled. But some are just stored there for various reasons.

Once he books your cruise he is done with you. Good luck getting a call back unless it has to do…read morewith him getting in a higher commission or something. Find some one else, or book your own cruise directly through the cruiseline. You don't get anything extra by going with him.

We trusted this agency in good faith, relying on them to handle everything for our first time…read moremulti-generational trip. Two itinerary items were clearly sold and repeatedly stated by their agent as private driver/private tour for my niece's birthday and for my mom's wish to visit Lourdes-yet neither was delivered as promised. When we raised the issue, the owner refused to acknowledge that his agent explicitly told us multiple times that these would be private tours. Instead, they deflected and claimed they "worked so hard" because our itinerary was adjusted three times to coordinate dates for four travelers. Basic planning is the bare minimum, and it's exactly why people hire a travel agency. Failing to deliver what was promised and then refusing to take ownership is unacceptable. No accountability, no integrity and no trust. I would not recommend this agency.

Needed a round-trip ride to a concert at Talking Stick Amphitheatre. For a concert, when do you…read moretell someone to come back? Sketch neighborhood, so I didn't want to be left hanging. And I was not. Hans impressed me with his professionalism. From booking my ride to following up with me the day of the concert, Hans was easy to work with. I explained to him I didn't want to leave before the concert was over & a simple text message had him waiting for me. His vehicle is exceptionally clean, comfortable & no issues with his driving skills. Highly recommend.

Not happy!! Paid $350 for Hans to pick up my daughter and her friend, take them downtown to a…read moreconcert and pick them up. He was 10 minutes late picking them up at our house and 50 minutes late on the pick up at the concert. Meanwhile my daughter and her friend were very scared - venue closed down, crowds dispersed and a strange man asking to use their phone. I would highly NOT recommend using him.