We took a trip of a lifetime that was on our bucket list that Katie and John designed for us. We…read morehad always wanted to go to Costa Rica but became overwhelmed researching all the things to do, see and the different cities to visit. One call with Katie and John talking about what we would like to see and do and they put together the perfect trip for us. They listened to what we said we were interested in and suggested a few things we hadn't thought of! The accommodation in all four cities were exactly what we were looking for and the tours were with top notch companies. We could not have planned this trip any better! I would highly recommend using Katie and John. It is nice to deal with people that hear what you are asking for, deliver on time and actually have visited the places they send you to! Thanks so much for memories of a lifetime! Mark and Kathe

This travel agency has been around for a long time and suffered from the wrath of COVID as all of…read morethe travel industry has! We have used their services since 2005 and they have been wonderful!! Cheryl, Donna, and Pat are the three that have worked with us we love them all! They have a lot of knowledge about domestic and international destinations and planned 3 of our long 2 month trips!! Highly recommended!!

I used these folks for a recent trip to Spain and Morocco, and walked away less than impressed…read more To our travel agent's credit, she was generally pretty genial and friendly. Our hotels were all booked properly, so my girlfriend and I never really had any issues checking in to any of our lodgings as we traveled across southern Spain. This is about where the good things end. Our travel agent came across as someone accustomed to doing business in a different era, largely in that she was much easier to deal with in person than she was electronically. Emails would often go unanswered for longer-than-acceptable stretches of time, and some emails just went unanswered altogether. I understood that the agency was busy during the time we were planning our trip, so I would have been okay with a "Got your email! Get back to you soon!" response, which I rarely received It also seemed like our agent had a hard time recognizing and adapting to our preferences as travelers and individuals. This essentially made the whole booking process more stressful and aggravating than it needed to be - I'd never used a travel agent before this experience, and I'm unlikely to seek one out again, given how poorly this experience went. In short, if you're the type of traveler who likes to have a trip pre-planned for you in its entirety by a fairly knowledgeable individual, these folks might work out for you. On the other hand, if you want to find someone who's going to work alongside you to design a trip that takes your wants, needs, and preferences into account, stay far, far, away.

is this a front for money laundering? who has a travel agent anymore? someone reach out to me and…read moreprove this isn't a fake business

The trip was a disaster from the start. Bus overbooked, driver did not know route and we were late…read morearriving at our destination, rooms were not reserved and we had to be split up to different hotels. Staff had the attitude that it was no big deal and not their fault. Very unprofessional. I will never use them again.

The best service ever. Renewed passportS came in less then 2 weeks. Have not expected such a quick…read moreservice. Highly recommend.

Abyon and his team have the best passport office in Arizona. He caught numerous mistakes that I…read moremade on my application prior to sending it. Avion is an exceptional customer service rep and passport specialist. Do not go to the other passport company in town. Their customer service and organization was not able to help me at all. In the future, only passport and visa solutions in Tempe for me.

Conscientious and professional. Reasonably priced and local to San Tan Valley. I would use them…read moreagain.

I have had the pleasure of using Travel Tells 2 times now this year. My experience has been nothing…read morebut positive! The responses are fast!! The options and choices given on selections are numerous and very helpful! I just celebrated my 50th birthday and Travel Tells set EVERYTHING up for me. This made my trip HASSLE FREE! And I most definitely will use this agency again!!! Thank you for making my 50th birthday one of my VERY BEST!!

I just got back from 4 days in the Phoenix area with Boeing and I was thoroughly impressed. We…read morestarted out with a tour of the production line followed by lots of meetings. The response from the employees for our being there was amazing. They all took the time out of their days (which incidentally would have to be made up later, not because they were forced to but because they wanted to keep production levels high) to come and talk with us. They were very interested to know how the AH-64D performed in combat. As is always the case, we never had enough time to talk with all of the people we wanted to talk with. Meeting after meeting, people continued to ask questions concerning their field, again, not because they were given questions to ask, but because they wanted to make a better product. I have never seen so much pride by a group of employees. From the VPs office down to the production line, these people simply care about what they do and their quality of work. I cannot say enough about how impressed I was.

Gary is the BEST!! He's been working with my family and me for several years and he ALWAYS comes…read morethrough. He is kind and does the absolute best he can for you. I recommend him to everyone I know and I recommend him here to anyone who wants an agent who cares about your vacation needs and desires. He always goes the extra mile. Cannot say enough good things. Call him!!!