Wanted to buy fireplace insert for my fireplace. After reviewing five online sites and gaining a…read morebetter understanding, I contacted Paul at CALWEST in Murrieta, California. The best decision I made. They have a substantial inventory across many brands and are highly knowledgeable. My wife and I purchased a high-quality unit, and it was installed at my home.

My husband and I new El Grande EC -1166EX Cal Spa owners September 2025. We love our spa and it has…read morecompleted our resort like backyard for us to enjoy for many years to come. We purchased our spa from Diana Cox from the Murrieta CA store where her customer service was above and beyond excellent knowledgeable and honest service. We are so pleased we highly recommend her and location to our friends and family. We also met Lorenzo the service tech who serviced our spa recently. He too was excellent very helpful and knowledgeable suggesting us to best care for our spa to last many years.

While I ultimately chose a different contractor, Joel was professional and understood our vision…read morefor the backyard. He provided a detailed thorough proposal and answered every question. I gathered 3 bids after interviewing 9 total contractors. Premier was a very close second.

Had my pool for 3 years and have had equipment problems every year and they did not even put a step…read morein my spa

Great experience! Made an online purchase, received $20 off, and was able to pickup the merchandise…read moreon the way home Amazingly convenient and trouble free. Thank you Leslies.

The store condition is very clean which I appreciated. The merchandise was well priced so I knew…read morehow much everything was. The cashier named James was very polite and efficient at his job. I just felt sorry for him because he was the only one there at the busiest time of the day when everyone gets off of work, there were probably 10 people waiting in line. My recommendation would be to hire one more person to help so that it's not such a strain on James.

Excellent customer service. Took great time in helping me understand the basics of my new pool…read more Extremely helpful. This will definitely be my go to pool HQ

Best pool supply and service in town. I've been going here since my pool was built (2018). It was…read morerecommended by the pool builder. They don't try to sell you stuff you don't need like other local shops. They help you figure out what your pool needs and will happily guide you through any issues that come up. They will even come out and help if you need someone to sort out issues. The customer service is top notch. I had an issue recently a day before leaving town and it brought my whole system down. They spent time to find parts and got them to me the same day so I could get my pool running again before I left the next day. I could go on and on with the great experiences I've had with them. I'm a first time pool owner and had no idea what to do but they help me with everything and help me keep my pool looking great.

Kelton Pool Company is amazing! He always takes the time to make sure everything is perfect and the…read morechemicals are perfectly balanced. He thoroughly scrubs all the walls and the spa every single time. On top of doing a fantastic job, he is incredibly kind and responsive--if I ever have a question, I just text him and he gets back to me right away. He's a great guy who is genuinely excellent at his job. If you aren't using him for your pool service, you definitely should!

We started using KLP Pools recently and I'm so glad we did. Kelton is awesome--super friendly, easy…read moreto talk to, and always on time. He makes everything simple and stress-free. Our pool has honestly never looked this good. It's always sparkling clean and ready to jump in, and he even keeps an eye on the equipment so we don't have to worry about it. If you're looking for a pool guy who actually cares about what he's doing and is just great to work with, call KLP Pools. You won't regret it!

I reached out to Joseph for an estimate to repair or replace our pool heater and saltwater system,…read moreand I was really impressed with his professionalism. He responded quickly, took the time to thoroughly explain my options, and even walked me through how to apply for a rebate to help save money. His communication was excellent throughout the process. He followed up promptly and often replied early in the morning or late in the evening to make sure I had the information I needed. We received multiple estimates, and his pricing was among the fairest. In the end, we didn't move forward with Joseph because my aunt decided to go with someone who came highly recommended through a personal referral. That decision wasn't a reflection of Joseph's work. Based on my experience with him, I would absolutely recommend reaching out to him for a pool project.

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and…read moreshaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company.

My family loves our grill and we appreciate the free gifts given to us. An updated mini fridge not…read morethe floor model and a free grill cover. Look forward to doing business with you in the future

The product is good. The selection was good. The value is ok and the service could be better. I was…read morenot told that I could have had them pre-wire my outlets on my island. Now that it's delivered they won't help out and I have to call an electrician, which will cost me more. I spent over $7k and they can't wire up a pigtail for me. Pretty disappointed in that.

Had a great experience at valley hot springs met kaitlyn…read moreshe was very helpful and informative When she wasn't there jose Answered questions for me also. decided to buy a hot tub and Very happy with it .

The salespeople are amazing. Look for Kaitlyn or Jeff. With the lifter and cover does provide…read moreadditional privacy. That was a nice bonus. Also being able to control it with my phone and heating up the jacuzzi on my way home is a nice added feature.