Good company, no excuses, communications skills, fair prices, on time service . Xxxxxxxxxxhhhhread more

Awesome job today, beautiful sparkling clean pool…read more Excellent cleaning job by our pool guy.

I've used Wholesale Pool Equipment three times now, and each experience has been nothing short of…read moreoutstanding. Their prices are great, the selection is extensive, and the customer service is truly exceptional. On one visit, the owner personally went into the back to find a replacement gasket for my sand filter--above and beyond what you'd expect. It's rare to find this level of service and expertise these days. I can't recommend them enough!

Rhonda at BYOP and Wholesale Pool Equipment has been simply amazing. She has walked us through the…read moreprocess from start to finish, given up her own time to meet with my wife and I in person to review products and then helped us to purchase products at very reasonable prices. She was personable, knowledgable, and her communication was outstanding. Every time we had an issue (needing more product, question about equipment, etc) she had an answer to us often times within a hour. She and Ryan (designer) have made a very tedious and overwhelming process manageable with their expertise. I can't say enough good things about her and their company. Thank you.

Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

Went in to Leslie's today to get some help figuring out what's wrong with my pool. Bradley and the…read moreother person that helped me were both very knowledgeable and took the time to explain the solution to my problem. I took their advice and now my pool is running as good as new! I was so nervous that it was going to be something expensive but they provided me with a fairly easy fix that I was able to handle myself and probably saved me a lot of money! Highly recommend going in to see them before calling an expensive pool repair service.

Danny tested my water today and was great. Had some great conversation during the testing & had a…read moregreat experience

We LOVE this pool store! We are new to being pool owners and have a LOT of questions. The staff and…read moremanager at the Southern location are amazing! They always take great care of us, are patient with our questions and our pools looks awesome as a result! They have a good selection, can test your water for free and write out exactly what you need and the timing for each product (I like to say it's dummy proof - which I need!), and their pricing is fair. I know there's a lot of pool stores around the Valley (I pass by several every day) but A&M on Southern is the only pool store for our family. Definitely check them out and say hi for us!

Always a great experience when walking into this store. Employees are nice and really helpful, and…read moremay even load your chlorine refills into your vehicle!

Imagine Backyard has a great showroom, strong product selection, and the GM/sales team has been…read moresolid to deal with. But the installation/third-party delivery experience was the worst I've seen. The install manager blocked my driveway while my family was trying to leave, then refused to move/back out so we could get out. When I insisted they clear the driveway, they canceled the install and walked off the job. Great company and leadership on the sales side -- but the install/service side is a major problem. If you buy here, make sure you get clear accountability on who is responsible for installation behavior, escalation, and completion, because that part was unacceptable.

Great to work with and good follow through. The showroom…read morewas easy to see the end product.

My experience is based only on getting some chlorine tabs, so I cannot speak for any additional…read moreservices. Staff was so friendly and greeted me immediately upon entering what inquired if I needed any assistance finding what I needed. Robin, I believe the manager was so great, helped me get a coupon applied to save me a bit and was so friendly. In addition, asked if I needed help getting it to the car, which I thought was thoughtful. Overall, very easy experience and as one would expect, had all the pool needs. They had reserved parking for Leslie customers right in front of their store, as they're in a shared complex. I definitely appreciated this when bailing my huge bucket of tabs back to my car.

First time going to Leslie's and they have the fresh hot tubs for sale, and plus I got the fishing…read moreproducts from the store, and the front desk counter was good for paying the fishing products, because of the fall break bucket list season. I will come back for the going to Leslie's at Mesa next time

I pay attention to the other reviews for this company. I made an appointment to get an estimate for…read moreour new pool for service and the appointment I was given by Paula was for Friday june 9th between 8 and 12. I called Friday morning at 8 AM to cancel that appointment after reading the reviews on yelp I was a little gun shy of a company that couldn't seem to get their scheduling together. So today is Monday, June 12 and at 9:30 AM this morning Paula showed up to give me the estimate for the pool. She shows up on the wrong day plus I even canceled the estimate on Friday and spoke with someone in the office, not voicemail. If they can't even get their schedule right for an estimate, I can imagine that they're showing up for pool service on a regular basis is probably not going to happen.

I am saddened to read previous reviews for this business…read more I have had a great experience with them from the very beginning!!! Pool Troopers was one of the fastest businesses to reply to my request for a pool cleaning estimate. I literally contacted about 6 to 7 pool cleaning companies in the Mesa area. Most of them had automated messages requesting pool information and even pictures. Most of them did not bother to follow up after I provided what they asked for. Within two days, Pool Troopers had a technician out to my house to evaluate my pool. The technician called me ahead of time and kindly explained when he will be by and what he will be doing as part of his assessment. I want to recognize Dave Frey (Technician) for making my initial "free" pool consultation a memorable one!!! Dave showed up and was on time to our appointment. He gave me the option to walk along as he explained what was needed and what he would be doing before leaving my property. I received an on-site estimate.... very affordable!!! Within a week, my pool was drained and cleaned, pump filters were cleaned, and new pool water was treated with proper chemicals. Kudos to Dave for his amazing customer service: diligence in communicating and updating status, working with me to accommodate my schedule, and most importantly being so personable (tough to find these qualities in people and/or businesses)!!! I believe in second chances, so I think Pool Troopers are worthy of new opportunities!! I truly hope that Pool Troopers will continue rendering an awesome experience for me and other future customers!!!