After consultations and quotes from multiple different pool builders, we ended up building our…read moredream backyard with Aqua Logistics, and I am SO glad that we did. Jareb was amazing to work with from the beginning. His straightforward approach and transparency throughout the process was amazing. We came to him with our wildest dream pool and a strict budget, and he was able to make it happen! He took our vision seriously and patiently helped us pick out each detail, showing us real life examples. He then handled all of the permits with the city, and got the forms ready for our HOA. It was so easy for us, and we had approvals very quickly. I also was impressed with Paul, our project manager, as well as all of the excellent and professional workers who spent long hours building the pool itself. Each team was respectful, clean, and kind. Paul organized each crew with shocking efficiency, and communicated with us every step of the way. Whenever we had questions, Paul was there to answer! Along with the pool and patio that Aqua Logistics built, we worked with Jareb's recommended landscaper, Carlos, on all the landscaping, fencing, irrigation, wood decking, and hardscaping. He and his team were amazing as well. Overall I would highly recommend this company. I can be a nervous client when it comes to building things, and this team instilled confidence in their skills and quality from day one. The whole build took 8 weeks start to finish, and the final product is an absolute dream. Thank you so much to the team!!! We love our pool and backyard oasis!

We can't say enough good things about Jareb Logan and his team at Aqua Logistics Custom Pools…read more After getting completely ripped off by Omnia Outdoors, we were devastated and unsure if we'd ever see our pool finished. Then Jareb stepped in and quite literally saved us. From the very beginning, he was upfront, honest, and professional. He took on our project after Omnia didn't pay our gunite contractors, a project less than half finished, and handled it like a true expert. The level of communication we received from Aqua Logistics was outstanding. They were always super responsive, keeping us informed every step of the way. Even after the job was completed, Jareb and his team have continued to be there for us--whether it's a question, a concern, or a minor issue that pops up, they're quick to respond and ready to help. That kind of ongoing support is rare and something we appreciate more than we can say. If you're looking for a pool company that does what they say they'll do--and then some--Aqua Logistics Custom Pools is it. They're the real deal and a breath of fresh air in an industry where it's hard to know who to trust. If you're looking for a company that stands by their work and truly cares about their customers, this is it. Jareb and his team restored our faith in this process, and we're beyond grateful.

I've been using Scotch Pools (formerly Real Clean Pools) since September of 2020 and I've been…read moreextremely happy with their service. My pool builder recommended them and I'm so glad he did! I'm a "set-it-and-forget-it" girl and I wanted a pool cleaning company that took all of the stress of keeping a pool healthy off of me. Scotch Pools always shows up as scheduled, communicates if there are any problems or changes, and they've kept my pool sparkling clean. I've also used them for repairs and they did a fantastic job making sure everything is fixed and working properly. I also wish to give my technician, Adam, a shoutout. Not only does he do a great job of cleaning my pool, he's also been wonderful with helping me learn more about my pool and things I can do to keep my chemical costs lower during the hotter months of the year. Plus, he's a super nice person and never makes me feel silly when I have a question.

Great company if you need someone who avoids responsibility for doing their jobs right…read more "We are not responsible for the pool turning green." This was what the service manager told me after several weeks of them visiting weekly, trying to make the water clear/not green. After being told to drain the pool 2x, run the pump 24x7, I finally told them we need to talk about what I am paying for...at which point they promptly fired us as a customer. Hired https://www.patriotpoolandspa.com/ after that and it took them less than a week, pool has been beautiful since.

Crites Custom Pools added a waterfall to our existing pool and a new pergola at the end of the pool…read more- and we are highly satisfied with the results. They took a while quoting the job, but once the work started it was a continuous process with workers consistently working through till project was done. The Owner showed up almost daily to supervise and make sure details were taken care of.

We hired Crites to build our backyard oasis and boy did they deliver!! From being able to design…read moreit ourselves with their designer and see it come to pass to the tee was an amazing experience. The team listened to us and responded to any change we wanted to make during the process. They were upfront with any change and how it would impact our budget. That allowed us to determine is the changes were worth it. We have no regrets choosing Crites to make our backyard dream come true. Even years later Donna and team are quick to respond to questions. If you're looking for a family feel when building a pool and outdoor kitchen, with honesty and real talk, Crites Custom Pools is for you. Thanks Donna and Team for making our dreams come true!

Unicorn Pools has always done my pool great justice!!…read moreCustomer service is above and beyond, and always listens to your needs! I would highly recommend anyone searching for a pool company to go through Unicorn Pools!!! Thank me later

Carlos helped me out with my pool. His suggestions were spot handy but I feel some changes he made…read morewere not necessary and didn't really fixed the issue. He cleaned my pool filter and I was able to get that thing done.

I can't say enough good stuff about Gold Star Leak and Repair. We had a sudden leak occur somewhere…read morein our pool. We called several pool repair companies and decided upon them. I am very glad we did. Both the main technician, Carlos and his assistant, Maryori, were extremely professional and kept us informed as the process went along. They left our yard clean, and although they are not responsible for our grass or yard, I could not even tell they had worked in our yard! They did a final leak test after the repair to ensure we did not have any additional leaks and we were leak free after their repairs. The repairs also carried a one year warranty and they also include a year of free leak detection from the date our repair was completed. I also found the office staff, Amanda, very friendly and concerned. She made us feel valued as a customer. I highly recommend them and they will be the first company I call if we experience problems in the future.

Gold Star repaired an underground leak in pool several weeks ago. They were able to precisely…read morelocate the leak so that only approx. 12" by 12" section of concrete had to be removed. After the leak was repaired, they filled the hole with concrete. Process was smoother than anticipated. They responded quickly to my request for help and the staff were friendly. My only complaint is that it was very expensive but probably competitive given the relatively small number of companies who perform this service.

I'm currently trying to get a refund from this company for work not performed. Needless to say, no…read moreresponse yet via phone, text, or email, so trying here too. I took off work to meet them at my new house (pool was left a wreck by previous owners) so they could start work to get it swimmable and explain the various pool systems to me. Their list of necessary services was about 8 items. They didn't show up for the appointment, even though I had paid them in advance (which they said was required before they came). He met my wife at the house a few days later, did about an hour of work, took apart the filter and left. Before returning to put it together, tried to send me another $1500 invoice for unnecessary work (per pool inspector when we purchased the house), which we declined to pay, so we fired them and requested the refund (allowing them to keep the payment for the 2 items they DID do of the original 8). Still no response. Pool has gotten worse since the filter they took apart is now in pieces, causing mosquito hell for us and neighbors. I've requested they only pay back the difference for the un-performed work. Will be suing for full refund plus damages if no response is given within 72 hours.

Super helpful and speedy response to messages. I will update my review after service.read more

Started out fine - per previous review, things started to slip after a while. While at first we…read morewere treated as valued customers, as time went on we were treated as an annoyance. We're pretty easy going and probably let things slide for too long. At the end, things were disorganized and the pool service really suffered. Engaged a far more professional company and the difference is like night and day.

Jesse and his team have been doing weekly cleaning and periodic maintenance to our pool for the…read morepast 8 years. I've had no major issues with his service and his technicians have always acted in a professional manner. I've had to call him several times with some sort of pool related emergency and he has always responded back in a timely manner and showed up to fix the problems accordingly. Especially, after the ice storm back in 2021 where our pool took a beating due to the electricity being out for a week. He and one of his technicians showed up as soon as we got electricity back and triaged the problems and gave us a fair quote to fix them. Now, there have been some growing pains as the company has grown over the years, but I won't ding them on that too harshly. All in all, I have enjoyed Southern Pool & Spa.

They know what they are doing they service my pool for everything, cleaning repair and winter…read morepreparation

Had this pool since 1986. Pauls pool is only one to work on it. Both pumps broke in big freeze…read more Shelby found replacements not easy with everyone having problems. Nick the new owner put in as soon as pumps came in off back order. Can't go wrong with this company. Thank you for your fast work.AAA +++