Thank you Allen! You're the best!…read more I highly recommend Allen with Taylor Made Pools! He did an amazing job on our Jacuzzi, which had a lot of hard water buildup and white residue. When he was finished, it looked brand new again. He also installed new lighting for us and repaired a couple of tiles on the back of the pool. Everything turned out great, and we really appreciated his attention to detail and the quality of his work. We will definitely be using Allen again and would absolutely recommend Taylor Made Pools to anyone needing pool or Jacuzzi work!

Okay so I am always suspicious of all 5 star reviews on Yelp but Taylor Made Pools deserves every…read moreone of those star and more! First, Allen Taylor is a real pool expert and a genuinely nice, honest person. He is exactly the kind of man I love doing business with. When my pool tiles starting dropping off the wall and into the pool Allen came out quickly, assessed the problem and gave me a very reasonable price and timeline for the repair. His crew is the most hardworking team of nice, clean, punctual professionals I have seen. They are real perfectionists. They had the work done in two days and everything looked beautiful! I plan to use taylor Made for any and all of my pool repair needs. He is the real deal. Do not hesitate to use him. Thank you Allen and staff!!!

Kevin was amazing! Explained my problem over the phone and he was able to talk me thru diagnosing…read morea filter problem and determining the resolution. Great guy, highly recommend.

There is great communication, their personal are friendly, and they are great with our 2 dogs. The…read moredogs swim in the pool so keeping it clean is a challenge and they do a great maintaining the pool and making sure our equipment is running well.

I had an emergency and was referred to Murdock Pool Service. The owner came out within an hour and…read moretook care of the problem. I found the entire company incredible to work with; everyone was friendly, knowledgeable, and reliable. This is a very unusual and really wonderful company!

Rude technician and for the price hardly any work - he never cleaned the skimmer during 3 months of…read moreservice - it was full of black mold

I highly recommend San Diego Jacuzzi Transport. Tim was great to work with. He was responsive and…read moreclear in his communications. I knew exactly how to prepare for the move. We had to hire a crane and that was an easy process. The move went smoothly and according to his plan. Pricing was reasonable. He is also helping us with replacing the cover which is very convenient. Thanks a bunch Tim!

I rarely write reviews, but I could not wait to write this one…read more Tim and his family came out to deliver and install a slightly used spa he was reselling today. The team work between him and his family was incredible. Very impressive!! There were a number challenges in removing the old spa and installing the new spa, but Tim was not discouraged at all with the numerous situations that came up with access to our backyard. Without a doubt he is a solution oriented individual. Ultimately, our experience with Tim and his team was nothing short of extraordinary. We will not hesitate to call on him to work on our new spa and should we be in the market again, our first call will be Tim. Completely recommended!! David K

Great experience since start. We had a pool service where the owner retired and it was taken over…read more Every service was a different person, sometimes showed up, sometimes didn't. Never communicated with us, never gave an update. Master Geek has been completely different, on time, right day. Full report with photos after every service. Our pool is looking better than ever and they do a great job ever single time.

Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

I'm a property manager and Scott has been able to come out twice now same day to fix our hot tub…read morejust in time for when we were hosting guests. He's very communicative, efficient and professional and our go-to guy for all of our hot tub needs!! Great pricing too. Seriously a life-saver, I can't recommend this company enough.

Had an easy experience and excellent repair completed by Scott from Pro Hot Tub Repair. He came out…read moreto our house actually the same day we called and also helped me out with a warranty issue as well. Really only good things to say and would highly recommend. We will be using them again if needed.

I've been using Pool Logic as my pool maintenance company for about 4 months and I can truly say…read morethat I wholeheartedly recommend them! 1. Three other "pool guys" said I needed to contact SDG&E to have my pool heater turned on after they couldn't figure it out. Brodie at PL walked over, took off the cover and flipped a switch in the heater unit...and it started right up! 2. Every time I have a question, the PL Team responds within an hour or less! Communication is HUGE me. 3. I'm a navy veteran who has issues with random people showing up at my house and randomly walking in my back yard. I asked for them to call me 30-45 minutes before they're going to arrive to service the pool - and in 3 month of weekly visits, they've called every time! This may not sound like a big deal but I've gone weeks waiting for contractors to communicate with me and they don't. So, I truly appreciate how these guys go out of their way to make sure we're taken care of. I highly recommend Pool Logic for service, repairs and new equipment installation.

Steer clear of this company. They provide OK pool service. Nothing exceptional and depending on who…read moreis servicing the pool they do the bare minimum and others go above and beyond. Unfortunately I received more of the bear minimum service. Plus the customer service you receive will be subpar! They have huge communication issues within the company as well as with their clients. We signed up with them in February 2024 when they were Cabana Pools and explained the time frame we needed. They were able to accommodate us and we became customers. Kyle was very helpful. However, sometimes they would come late or not at all and wouldn't notify us while Cabana Pools, once they became Pool Logic they never contacted us and when I contacted about service I was greeted with rude responses. Another issue we had was they would sometimes leave our gate open or unlocked if closed. Our most recent issue was the inconsistency with service and when I called to ask where our technician was I was greeted with someone else is covering and when I asked about an ETA, I was given there is no ETA. When I responded with ok however I am unhappy. It was escalated and I was given an ETA. The manager then contacted me and I missed the call. when I tried to call right back it said this number isn't receiving calls at this time . I tried calling again and a woman answered laughing. She then continued to giggle while I was responding. Very irritating and unprofessional. I spoke with the manager and he was very nice. He had explained that there was some confusion with the notes on the account, yet lack of communication within the company, and someone put notes on our account that were inaccurate. The manager was apologetic but did try to make excuses which upset me more. I did let him know we would likely be canceling service soon, and he understood. Unfortunately I hadn't canceled before they charged us, which is the 1st of the month, even if the 1st is a Sunday, which was 5 days before our next service. I immediately contacted them ask about canceling service and if I was able to receive a refund. I received confirmation the next day that they were canceling our service and a request to billing for a refund to be issued was sent. 24 hours later someone from billing, by the name Averie, said they would be sending me a check, not refunding my account. I immediately responded and explained that this wasn't ok as we have issues receiving our mail and they took the payment directly out of our account. She responded 23 hours later explaining that Quikbooks doesn't allow refunds to bank accounts. I then immediately called the office and asked for the Averie, I was told she wasn't in the office. When I asked for a manager I was asked why and I explained she just messaged me 2 minutes ago so she is in the office. I was then put on hold and she became available. Averie got on the call and proceeded to give information that was contradictory and when I asked for it to be escalated I was told that no one was there as the owner was the only escalation and he is currently out on Paternity leave and no one is taking over of him currently, so she would forward the info to him but could not guarantee any follow up soon. Very unprofessional!! I really liked the company when it was Cabana Pools. Not sure if the company expanded or merged, but since becoming Pool Logic it is the worst!

Way to Go completely re-did my backyard and pool last year. They did a great job and it looks…read morebeautiful. Over a year after the job was completed, I noticed a small issue that needed to be addressed. I called Jonathan to discuss it, and within three days the issue was resolved! Thanks for taking care of your client for the long-term! Highly recommend Way to Go!

This is one of the best decisions we've ever made when it comes to…read more pool/ landscaping work. Jonathon and his crew were 5 stars from start to finish. We've never dealt with a construction crew as hard working with attention to detail. This a was a big job with a lot of square footage of pavers and the coping, tile and pebble-tech pool exceeded all of our expectations. They worked within our budget (no surprises) and finished ahead of schedule. Anytime we had a question or concern Jonathon responded almost immediately to answer any questions. The value of hiring one company to do the job (deck, pool and hardscape) is the only way to go. No delays and coordinated to where you're not waiting for one contractor to schedule with another contractor and running into scheduling conflicts and delays. Do yourself a favor and go with the best. If you're looking to do a pool remodel you should give Jonathon a call. You'll be happy you did.

Both gentlemen they sent out to do two different repairs were competent and completed wonderful…read morejobs They are amicable well knowledge and you feel the price is definitely right. I would always use them from now on and recommend them for anyone who wants a company that is trustworthy.

Nick did a great job to repair our spa. Only 4 stars because it was more $$ than I anticipated…read more But, each small business has to pay bills too.

Jim is a godsend. After three bad pool service companies in a row it's a relief to know that our…read morepool is in good hands. First thing you'll notice is Jim's meticulousness. He's done his homework and keeps copious records of all of his client's pools. Second thing you'll notice is he communicates clearly and listens. Remarkable! Third thing you'll notice is he actually knows what he's doing. Amazing! When it comes to my pool I now am worry-free. And you can't put a value on that. In a short amount of time Jim has become a trusted friend and we look forward to seeing him every Monday afternoon.

Andrew w/ Trinity has serviced my pool for 5 years and I highly recommend him. He's dependable and…read morealways keeps my pool clean for a fair price. Also well connected and honest, so if you need referrals for larger projects like pump replacements, he'll point you in the right direction.