I just bought 2 lbs of butter cookies from their bakery.. they are usually my favorite.. they usually have nice golden color with a crisp texture to them.. i just got them home and they are underbaked and soft.. not only that but i called to let them know and see if I could get a credit for a future purchase.. didnt even ask for my money back.. and the rudest manager got on the phone and said we dont make crispy cookies and what do you want from me? Bring them back and i'll give you 2 lbs of the same cookies.. nice way to treat a customer.. i wont be going back.. read more

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After about 2 years I thought I'd tried Ponzios diner again. The dinner I had was good no complaints. On the way out I passed their bakery and purchased 2 corn muffins. They were $4 per or 2 were $8.00 which I thought was outrageous and when we ate them the next morning they were stale. Some restaurants really don't care about their product. Money $ is the only thing that counts and this is one of those places. You can tell by the amount of customers in the place that their day is gone. read more

Food is consistently good and the baked goods are outstanding. The baked goods on the way in are always enticing.

Awesome We just got bakery items to go and salad dressings, but we're going back to eat there

This has got to be the worst place I've ever eaten. The servers attitude was terrible. They had dozens of tables open but we still had 15 minutes for a table. As soon as we opened our menus the server wanted to know what we wanted to eat, and when I wasn't ready, here attitude became bristly. We weren't offered a lunch menu, when the food came my omelette had already congealed, the scrapple was cold and mushy. The toast looked as though it had been buttered with dirty butter. They have to do better. Trust, that I won't make this mistake again. AWFUL! Literally embarrassed to take a picture of the food. read more

Ponzio's - Bakeries Near Me - Cherry Hill, New Jersey

We stopped here on the way back from a convention up the road. They have a lot of choices! I got the shepherds pie and thought it was fine. The service was very friendly. Where they really shone was with the cheese and cinnamon bread! So delicious. Also bought a whole chocolate mousse cake for a birthday the next day and it was a hit! read more

Do not recommend to anyone with food restrictions or sensitivities. I cannot eat gluten due to health reasons. We had asked for a gluten free menu but were told they do not have one. I then asked if there is a way the cook can check on some ingredients so I could eat there without getting horribly sick and was curtly told no. Other diners In the area and upscale restaurants have been more than able to accommodate a request for an allergen menu but for some reason this one was completely unable to do so. If I could give 0 stars I would due to the attitude we were given read more

I used to love Ponzio's and always thought it was great; however, today changed that opinion. My dining partner and I both ordered eggs and scrapple. I asked for both the scrambled eggs and the scrapple to be very well done - like burnt well done. I asked if they did "cubed scrapple" which is where the scrapple is cut into cubes and then deep fried but the waitress had never heard of it and said no, the scrapple is pre-cut and you can't change it. Okay - fine - just make sure it's very well done please. When the food was delivered, the eggs were still raw in the middle and the scrapple was anything but cooked well done. I did get new eggs but just left the scrapple on the plate and didn't eat it - I didn't want to send back something else! Also, the bagel came with two little containers of butter but one, when I opened it, was empty. Ponzio's is pricey and I knew that going in, but $48 ($40 for the 2 breakfasts and 2 coffees and $8 for a tip) for breakfast was way too much for me when one of us didn't get what we asked for and the food was subpar. read more

Got my go to today. I am usually happy to go here. Today that changed. The French dip tasted like old beef, was cold and sliced up by the cook like I am a small child learning to eat. Super disappointed. Went back today even though the food my wife and I had last time was disappointing too. Sad to say I can find better good elsewhere. Might have goven them another chance but the place was full of empty tables that were not cleaned. The drama between the waitresses and manager was beyond tolerable. These conversations should not happen in front of house. Bad manager and bad attitude by select wait staff. I hope one day to return but the above needs to change. Not worth the money today. Please correct. read more

Back visiting the folks. We went here on my 4th day of my visit. Got my stand by blackened chicken. It was on point as were the sides. I prefer this "Diner" over most but its more towards finer dining that your run of the mill diners. read more

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I have been going to Ponzios for many years. I have no complaint on the food or our server. All I can say is that she had a very big table to serve plus others. We walked in around 7pm. Every table had been left dirty. All the plates and whatever were there for all customers to see. The Garden Room had them as well. Plus, the rug was a mess. There were servers cleaning their own tables in between. But this young lady certainly had her hands full. I know help is hard to come by but seeing an manager, and a young man who seats people, standing and talking you would think they could lend a hand. I guess not. They would rather have customers see the dirt and filth Come on guys servers are trying. What are you doin? read more

They have become so expensive not worth it. I was there for breakfast the the omelet was. $18.00, that was my last meal there.

Best crab cakes from a diner... ever! And I just got the crabcake sliders. I can only imagine how good the big size crabcakes are. Great bread basket with slices of cinnamon swirl bread, cheesy buns and more. I don't understand why there are so many negative reviews. I will definitely be back! 611/17 update - ok, so I see why there are people who like and dislike this place. Some of the servers don't seem very personable. I didn't get a bread basket this time. My server said it's only for entrees and yet my crabcake sliders cost more than most of the breakfast entrees on the menu! I have to knock this review down to three stars for inconsistency. read more

We went here for lunch. The food is about what you would expect from any run-of-the-mill diner, very average and really nothing impressive about it. Unfortunately, the service drags this rating down to a 1-star. For pretty much our entire meal, our server was nowhere to be found. We needed more water and napkins but never got any. (We had less napkins than people). I realize things are more difficult during this COVID era, but it appeared that our server only had 3 or 4 tables so I'm not sure that excuse flies with me. Could not have been more disappointed and frustrated with the incredibly slow and inattentive service we received. read more

They should be ashamed of the way the host treated my friend who suffered a stroke and asked if he could move to a table against the wall for more support. The host said no no no if they want a booth they have wait. We were sitting a middle table and asked just to move to an empty one across from it. When the host was approached and asked so my friend could have support for his back he said well he has a chair. I said wow you can't help a handicapped older gentleman and I cursed him out. The man working. with him came running after us and said he could move unto a booth...I said no we are leaving and I can not express how angry that this host could not be kind.. I will spread the word that they are not helpful or kind to the handicapped read more

Excellent people, service and food. We had a large 15- person party at a busy time and day. The staff, led by manager Louie, were just outstanding. The food was both wonderful and plentiful. Oh that bread basket! Five stars for that team and for Ponzio's being such a great neighborhood eatery. Five . . . No, 10 stars! read more

The food we actually got was decent. I really missed east coast chicken parm. We never got a bread basket or our salad and soup. The server apologized about the mistake of no salad, soup, or my drink, but it was all of our first time so I wasn't sure if the dinners ordered came with bread. I really miss diner bread baskets! Got some chick parm to go for my brother and he got bread. Pretty disappointing that we had to stand around and wait to be called when there were plenty of seats, especially since my dad is disabled and I'm very pregnant. A seating area or bench would go a long way. Chicken parm and mozzarella sticks were solid diner quality though the service really lacks. read more

My sister and I went to Ponzio's today to have brunch or lunch as you make calling and I tell you we ordered the broiled seafood combination that came with soup or salad we both ordered soup that was terrible we sent that back. So we had the salads. Now the salmon was so overcooked you couldn't even eat it so we sent that back and the waitress brought out three little pieces of salmon now it's two of us so what are we supposed to do split one piece in each of us have a piece and a half and I said to her we should have either got one piece each or we should have got two pieces each now mind you the little pieces that she brought up was so tiny it didn't make no sense. So the manager comes over and I'm trying to explain to him to piece count and he's trying to tell me about the size of it. And I share with him that it's not about the size of it mainly it's about the number of pieces he said well what are you trying to act like I'm a scumbag and I told him I can't make you feel anyway other than how you feel. He told me and my sister to get out just like that get out and also shared with the waitress not to give us any takeout bags now we weren't looking for a handout we were looking for a hand up okay for him to respond and not overreact he was terrible and I'm a business owner and I shared with him that if I treated my customers like he treated us I wouldn't have any customers to actually tell a customer to get out okay is very harsh very rude unprofessional and I will never go back to your establishment me or my sisters and I will share this on all social media platforms because that was horrible and hurtful. No more Ponzio's for us! read more

This place used to be an old staple but I was floored at the pricing for mediocre food. I ordered the special- it was grilled cheese and tomato soup- except the tomato soup was in a tiny cup that you would put BBQ sauce or au jus for sipping. My friend also go the same thing. We also got 2 iced teas. Our bill was $50. This place is obscenely expensive for run of the mill, not even good food. a soup and ketchup should not cost $17. I won't be going back. totally disappointed. read more

Love Ponzios! My old childhood favorite still does not disappoint! Great atmosphere, huge menu, top quality and fresh as evidenced by the great business and turnover of food. Got a classic turkey club and homefries instead of fries. Loved it. Megan was a good and conscientious waitress and she catered to allergy requests. My wife enjoyed awesome old bay fries and an awesome Cookie Monster cupcake from the famous Ponzios bakery. We will return for dinner shortly. read more

Ponzio's - Bakeries Near Me - Cherry Hill, New Jersey

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Enjoy coming here with my daughter. I love the crab cake egg Benedict. The atmosphere is calm and friendly.

Dear Bakery Girl, I'm sorry your life sucks so much that you hate your job. I came to the bakery and wanted to pick up a nice dessert for 20+ guests who were holding a prayer vigil for my late father. I asked for one type of cake, but changed my mind just as you started to reach into the display case. I'm sorry I did that. You rolled your eyes so hard, I worried that you might have injured yourself. But my late father was a man who believed in kindness and grace. I had to remember that because what I really wanted to do was reach across the counter and gouge your eyes out when you rolled your eyes at me. I'm sorry that I inconvenienced you, but I'm glad I caught you before you had to do any real work such as actually taking out the first cake and putting it into a box and wrapping it up so nicely as the bakery staff normally do. You just had to do that once when I made my final decision. Normally, on a $20 cake, I would have left a generous 20% tip. This time, I didn't. Forgive me, Father, for I have sinned. The guests enjoyed the cake very much. Me, not so much. I hope your eyes feel better. read more

"Robbie, your table is ready in the Ellisberg room." Where the elite meet? Well, perhaps, but there's no denying that an awesome meal awaits you at Ponzio's. Really no more than a glamorized coffee shop, Ponzio's offers great comfort breakfast, lunch and dinner fare. The pretzel bun burger brings me back every time, as does the pan fried steak. Kids, the pizza pockets are memorable. Save room for dessert -- all cakes, pies and cookies are made on the premises. Seven layer cake or black & white cookie? I'll have both, please. Family owned for like 500 years. A hit! read more

Ponzio's - There is simply no substitute for Ponzio's. - Bakeries Near Me - Cherry Hill, New Jersey

I expected more from this diner. The food was fine but the portions were underwhelmingly small and overpriced. The best value were the mimosas ($6.07 before tax). I ordered two eggs scrambled, bacon and homefries. The eggs were delicious im sure it's because they were drowned in butter but I was so disappointed with the homefries. The portion was microscopic and it was barely crispy, as all well made homefries should be. The bacon was nice and crispy and maybe had 1 more slice than average. The french toast order was deep fried which made for a nice texture but made my fiancé's stomach feel a little upset because of all the oil. The waitresses were super attentive and friendly. There was a shift change during our meal and our waitress was sure to let us know before she left. The new waitress checked on us and refreshed drinks. Actually, every staff member we interacted with was super friendly. It's nice to know they are here when you are up for a mimosa with your breakfast but this will not be my go to for weekend breakfast. read more

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It feels like a Denny's now: the menu, the 'decor'. It's a very different restaurant from the one I recall as a teen. Went back recently and did not like it at all. Yes, there's a huge menu. But nothing was very exciting. I don't eat cheesecake, so no points there. Side story: a friend went to a Philly restaurant and loved the dessert. They asked if they sold the baked goods to take home. The waitress stepped away and returned to say that they didn't make the desserts. They came from a restaurant in NJ called Ponzio's. SCANDAL! read more

On mother's day 2022 we tried to make dinner reservations.We called every half hour for six hours advising us to call every half hour but were never given a reservation. We drove to the restaurant and explained our situation the host who rudely explained they never take reservations on mother's day and denied us entrance to the restaurant. Why didn't they tell us no reservations were accepted on this holida? read more

I've always like this diner. They have so much to choose from. I go with the creamed chipped beef when I'm in town because I grew up on it and you can't get it where I live...I mean aside from a frozen stouffers meal in the grocery store. It just doesn't compare to how they prepare it in Jersey diners. The service is usually pretty quick. It was a little slow this last visit for some reason but once we received our food we were good to go. The servers were a little off this time around but I've visited plenty where it was great. read more

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Bring back the pickles! Came in for a cold deli sandwich and was told they don't have pickles anymore on the side. Apparently after the pandemic, they weren't being consumed enough to warrant giving. They briefly had pickle by request but that's no longer as well. How do you have a sandwich or burger without pickles? I can't imagine it's saving that much and certainly maybe do Cole slaw by request since that has to be more than pickles and bring back the pickles! At least I know next time I'm in the mood for a sandwich or something a pickle would compliment to go elsewhere. read more

I just spent $54 + $10 tip on breakfast for 4 & it sucked. Our waiter Ray was great. If not for his good service & nice demeanor the experience would've been completely crappy. I asked for a tomato, basil & mozzarella omlete. I guess the cook thought it was acceptable to dump dried basil all over the omlete. All of our food was barely warm let alone hot. And I ordered a peach bellini mimosa that was almost $7 & it tasted like sparkling wine with a splash of fruit juice that didn't taste anything like peach. I've found that this place is very inconsistent when it comes to the quality of the food & the care that goes into preparing the food. I will be choosing another establishment going forward. I also forgot to mention that even though it's on the menu, they don't have eggs Benedict during the weekdays. What place does that?!?! read more

Ponzio's - Worst omlete ever - Bakeries Near Me - Cherry Hill, New Jersey

We've been here a couple times before awhile back,this time it was really crowded this Saturday eve. 20 minute wait...at a diner? We had less of a wait at Longhorn steakhouse across town; The food was ok I guess,the turkey sandwich was really dry. I had requested to have mustard put on it,but I guess they don't do that so the waiter said I can bring mustard out for you...probably would have tasted better if the cooks had put it on because I didn't feel like dissecting my sandwich at the table. Anyway,no biggie. The only other side item was it said they had wifi signal,but I was sitting by the window and still couldn't get a signal. As far as other comments concerning rude managers,apparently it's the standard here because I happened to see a customer complaining about someone's rowdy kids and told the manager and apparently they got into an argument themselves...ahh good ol Philly area; read more

This place gets a lot hoopla for being an old diner and being an institution in the area. While the bakery is often above average (especially with that Oreo cake... yum!) Ponzio's fails on the basics. I ordered a Ponzio's special club on rye. The rye was regular, right out of the bag. I asked for no mayo; it not only came with mayo but it was heavily lathered with the most cheap-tasting mayo possible. The turkey was as basic as you can get; I worked in a deli for several years and know what makes and breaks a quality meat. The bacon - couldn't even tell it was on there. My parents got the seafood combo and all the seafood was overdone. how? Compare this with a local diner where I curently reside in Queens. The rye bread comes toasted... the turkey is fresh carved from a turkey breast, not generic meat from a processed bird... the bacon is smokey and plentiful.. and the mayo come on the side, and is of quality. Come here with a nice breakfast or for the desserts, but avoid the lunch / dinner food. You can do much better. read more

Food was mediocre, but the bakery was what we really came for. Their bakery items are all made in house and was so delicious ! Usually I don't have room for dessert after a full meal but I made it a mission to get a slice of cake ! Our table got a slice of red velvet, rainbow, coconut cake and a chocolate Easter bunny cupcake. If you're ever at Ponzio's, leave room for dessert, you won't regret it !! read more

I recently went to this establishment and got the sourdough road beef sandwich and it was very good. I also had a chocolate ganache that was wonderful. The service was fast but the checkout system was dated so staff input tip and it takes a few. I will definitely be coming back but I do hope they will update their system. read more

Ponzio's - Bakeries Near Me - Cherry Hill, New Jersey

One of the worse diners in the area. First off, majority of the employees are on the verge of being arrogant. Like I should be honored they are paying attention to me. They do not let you sit down till all of the party is present. This place is huge and I was going to start ordering right away. Not considerate of customers. The food is ok but way over price. I ordered pork roll and asked for it to be well-done, it came out looking like it just came out of the packaging. The waitress never checked on us, so I ate the rest of my meal. The check out person was very rude and did not ask how our meal was or even said thank you once we paid. I would suggest going to Marlton Diner or Cherry Hill Diner. Ponzio's gets worse and worse with each visit. read more

We have been coming here for over 50 years, we had a good service experience, however, very disappointed with the poor quality of meat in your creamed chip beef, this has been a go to place for great food for years... not any more! Additionally, why did you reduce the size of your eclairs? Half the size. Consistency... is the bedrock of any food establishment and you are definitely not the great food establishment that you once were. Sadly, we are not coming back. read more

Great food and even better service from Bridget. So friendly and on top of her section!

I don't know where the Ponzio's of my youth went...up until a few years ago, I would proudly bring visitors from Ireland here and they would exclaim over the taste and portions of each meal. Now? Not so much. I only come now because my daughter loves their pancakes but otherwise, I'd never spend my hard earned money here again. Wait service is unpredictable - waitresses who are surly and watch as their coworkers take a spill while mumbling to themselves about how much they hate it there, really? I can sometimes ask for a slice of tomato to top my eggs and toast and either be charged 2.99 while getting a lecture about tomatoes are considered an extra side (I'll bring my own dang tomato next time) or they cheerfully drop 3 slices on my plate without a word. I decided to try their French toast and returned it after two bites. I told the waitress I thought it tasted like french fries - no wonder, it's fried in the same oil and comes out tasting like lard and is hard as a plate. Next trial: an omelette - another fail. Don't expect fluffy stuff omelettes, here. What I got was crepe thin egg wrapped around my chosen fillings. The homefries were overcooked and burnt on some parts. Speaking of plates, theirs seem to get smaller and smaller each year.Coffee cups are the smallest size possible and so are the water and soda cups. Wouldn't be so bad if you had great wait service but like I said, service can be spotty at times so your wait for a refill could be a long while. The last straw was this week when I ordered an $8.50 BLT sandwich. I could literally count the fries on my plate and this BLT comes with two measly slices of toast stuffed with 2.5 slices of bacon, 4 slices of tomatoes (oh, that's where the tomatoes go!) and a huge wedge of iceberg lettuce. I expected at least a club sandwich but hey...this is Ponzios. read more

Nothing short of amazing. Was concerned about wait when I saw all the cars in parking lot. Table available no problem. Food was excellent and belly is full read more

Ponzio's - Chick cutlet - Bakeries Near Me - Cherry Hill, New Jersey

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Diners are a New Jersey staple. You can find a one on almost every corner. Ponzio's, however, stands out. Yes, you can order breakfast all day and you order all sorts of sandwiches and other diner fare. But Ponzio's in Cherry Hill, NJ is reminiscent of what diners were in the 60's, 70's and 80's. This huge diner is a place where I'd be confident ordering any meal on the menu. Actually, I'd highly recommend their seafood. Their crab cakes are as good as you're ever going to have at a diner and better than some seafood places. The amazing cheese rolls, cinnamon bread and other breads that grace the table before your meal are just a small sampling of the amazing baked goods that Ponzio's bakery turns out. You'll have a hard time resisting the urge to press your face against the massive bakery display cases. No matter what you choose you'll be happy with your selection. Personally, I'm partial to their cakes such as red velvet. Just recently I recommended Ponzio's to someone who was staying nearby for a few days. They were not disappointed and even took some baked goods back to Virginia with them. One other somewhat random thing worth mentioning is that their wi-fi is one of the fastest internet connections I've ever seen anywhere. That was an unexpected surprise. read more

Great diner-esque food with a huge pastry bakery case up front. My friend and I were getting hungry and I've seen signs all over for Ponzio's and thought it would be a great time to check it out. Our first server was a little..odd. But she had to leave half-way through and the next server was ok, but she was semi staring at us once in awhile. This was about 5pm on a Saturday and it was packed. To start out, the green bean fries were tasty and the philly cheesesteak spring rolls were super hot, crispy and flavorful. Being as hungry as I was, and knowing I can't actually eat that much I wanted something I could easily heat up the next day as well. Answer- chicken parm with a side of angel hair pasta. Huge portion! Everything was cooked perfectly with a really nice tomato sauce. My friend got a Reuben and loved every bite. The menu was large with a copious amount of options. I was deciding between shrimp scampi, strip steak, blackened chicken wrap.. I was on the point of being hangry, but the chicken parm hit the spot. read more