Brought my car in for rear brake work yesterday and I am very pleased with the whole process! I was…read morequoted a fair price, work was done quickly, and everyone was friendly and courteous. I will absolutely bring my car there again. Thanks guys!

I previously stated issues I had. I came in and saw them. They were upstanding and reasonable and…read morestood behind their work, and made the situation right. I understand they are a local small business as such I wish them well, because they are what makes America.

I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.

These guys are great! I called late morning with a rush job. I got a same day appointment, out in…read morean hour, friendly & knowledgeable staff, great price too. I love this place

Over the weekend from Illinois to Green Bay, my car had a flat tire and needed to replace it for…read morethe ride home because the space saver is not intended for that 3+ hr ride home I made an appointment online for Monday morning to get either my tire patched or replaced. I arrived early to my appointment and was helped right away by Jonathan C (from my receipt) that after I explained my situation, inspected by flat, the space saver tire and showed me my options for replacing my tires. We chose the new tires, the time estimate was 1 hour and to come back at 12:30 and we went for lunch and the car was ready early and I needed new wipers and they called and asked if I would like them replaced and they did this for me. Amazing customer service Amazing speed of exceeding expectations. Great job done by all the team members who were there on Monday, 3/23/2026.

Bought tires here last fall that included rotation. Called early on a Saturday at 9:30 am to get my…read morefirst 5000 mile to have my tires rotated. I asked if I need an appointment and was told no, they are taking walk ins. I said ok I will come in the afternoon. I arrived at 2:30 and was told that they were busy. I checked in and said that I would come back by 4 PM. I returned before 4 pm and my car was not done until nearly 6 pm. I am sure I was pushed back on the schedule several times. Terrible service. The free rotation is a joke. I will just do it myself from now on

Over the years, I have used auto aces multiple times for multiple cars. I find them to be a bit…read moremore expensive than other mechanics in the area, but I use them because they are close to home. I needed a repair done, and called over a week in advance and spoke with Cheyenne. She said that my vehicle would be done for sure in one day so we made an appointment for the following week. So, I dropped my car off the night before to have to looked at right in the morning. I got a call at 8am that they looked at my car, and this is what it needed and would be done later in the day. I called back at 5:15pm, and the guy that answered the phone told me it wasn't ready yet. I asked him when he thought it would be ready, and he instantly got an attitude with me. I don't think my question was unreasonable nor did it get angry that it wasn't ready. He starts rattling off everything they did, and what they still needed to do. I'm not unintelligent when it comes to car repairs, and I know what they needed to do should have taken 4 hours tops. Why they had my car all day and then get mad when I ask a question was really weird. He then told me my car would be ready in the morning- even though I was told twice it would be done the same day, whatever I had the next day off anyway. Later in the evening Cheyenne calls me to tell me that my car is ready. So we went to pick it up, and at least it came in under budget. I always find her very pleasant and knowledgeable to work with. The guy however, was a world class asshole. Based upon that interaction alone, I won't bring my own car here anymore, but others in my household probably will. When you are shelling out a few grand for a repair, you kind of expect to at least get a phone call if they are running behind in the repair time. And they damn well better be nice when you call for an update!

Had an issue with my vehicle and they called with an explanation of what was critical and what…read morecould wait. Repairs done before requested time and for less than what the estimate was. Highly Recommend.

I don't live in Wisconsin, but I came to this Discount Tire for an emergency situation after my…read moresteering wheel suddenly began shaking. I had a 5+ hour drive home that same day and specifically requested that the wheels be balanced and the one bad tire be replaced. Initially, they declined to do what I requested. After speaking with my dad over the phone, they agreed to replace a tire. However, once I got home and we removed all four wheels, we discovered that the tire they replaced was not the tire that actually had the issue. They had also added a significant amount of wheel weights to the problematic wheel without explaining this to me. All four of my Michelin tires had been balanced within the past year and previously only had a small amount of weight on each wheel, so seeing that many weights added to a single wheel was concerning and appeared to indicate an issue with that tire. What was most frustrating was the lack of communication. The staff appeared to focus on some existing cosmetic damage to one of the rims and suggested that may have been the cause of the vibration. They also informed me that the problem would not be fully resolved, which left me wondering why the actual source of the vibration was not addressed. The steering wheel shake disappeared for roughly 350 miles after I left, then returned. I understand they were likely trying to help me get home safely, but I left feeling that my concerns were dismissed and that the root cause of the problem was never properly addressed. For an emergency situation where I was relying on their expertise, the communication and diagnosis were disappointing. I do want to add that the staff were very friendly, professional, and quick to help. Given that I was dealing with an unexpected issue while traveling, I appreciated that they got my vehicle into the shop right away and worked to get me back on the road as quickly as possible. My disappointment is not with how I was treated personally, but with the communication and the fact that the underlying issue was not properly identified or resolved.

The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....

Great service at Whitcomb! They know what they are doing and…read moretook care of my car accordingly. I asked about oil changes with foreign vehicles I own, the cost for services and they helped me out by finding out what the charges would be. Professional, courteous and knowledgeable, with great prices. They are located near my house as well which is a huge plus. Thanks Whitcomb.

While traveling we heard a weird noise come from the back left area of our car. We thought it could…read morebe a rusted suspension mount or trailing arm bracket. Adam did a quick inspection of possible scenarios and sent us on our way after confirming we fine to continue on. He refused payment from us and stated he was just happy to help out. Strongly recommend going to Whitcomb Automotive if you're in the area. Adam will take good care of you.

Very welcoming staff. Reasonable pricing. My wiper fluid stopped working and they got me an…read moreappointment quickly and fixed the issue in half an hour.

SURPRISE FEES!!! Terrible service from the older woman at the desk with short hair. Get in writing…read morethere will be no extra fees than what is quoted. Every other mechanic we have called has been hundreds cheaper even not including the hidden fees.

Eric customer oriented a pleasure to work with I have had two occasions when I needed their help…read morewith my tires and they diagnose the problem and said no repair was necessary

I requested to have my rear brakes replaced. I didn't ask for a $45 brake inspection. I already…read moreknew what was wrong. Also the technician left a bungee cord hanging under my truck. Probably used the hang the brake caliper during the repair. Kinda makes me lose confidence and wonder what else was forgotten.