1. Richmond Street Automotive

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Appleton, WI

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Richmond Street Automotive

4.2 (12 reviews)
Closed • Closed

Services - Richmond Street Automotive

Auto engine repair

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9 years ago

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Brent V.

Thanks Lee for your business and the great review

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1 year ago

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Brent V.

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4 years ago

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Brittney C.

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3 years ago

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Brittney C.

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9 years ago

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Brent V.

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10 years ago

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7 years ago

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Brent V.

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8 years ago

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Brent V.

Thanks Hal it was a pleasure doing business with you!

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6 years ago

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6 years ago

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Brent V.

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9 years ago

Brent fixed the leak in my truck perfectly. He is a great guy and I will be going back there!

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Brent V.

It's great having customers like you! Thank you Hamid!!

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9 years ago

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Review Highlights - Richmond Street Automotive

“I got a same day appointment, out in an hour, friendly & knowledgeable staff, great price too.”

Mentioned in 3 reviews

Read more highlights

Clear Water

Clear Water

(25 reviews)

I used to love these guys. I even drive 30+ minutes to go there over some of their competitors…read more Until this last experience. I haven't been there in a while, so I decided to buy a 4-pack of their Royal Wash service. The first one was great. I decided to bring my other car in the next day. I drove 30+ minutes to get there only to be greeted by a "Car wash Closed" sign. So, I called and Rod answered. He told me the car wash is closed due to bad weather. It's not even sprinkling out. It's barely "misting". I explained that I had just driven 30+ minutes and everywhere online still says they are "open" and nowhere on their site did it say they close whenever it's even misting outside. He didn't care one bit. I would have been frustrated, but would have taken it a little easier if his attitude was better. He didn't apologize, he had a "yep, we're closed, deal with it" attitude. Then he hung up on me. I called back and told him I didn't appreciate getting hung up on, and he continued with his attitude and kept repeating in a monotone/condescending voice, "how can I help you, sir?". I will be contacting the owners to get a refund on these prepaid washes. What good are they if you can't use them? If they don't refund me, I'll have to submit a chargeback on my credit card. Unless they make things right with me, I will not be going back. Rod single-handedly killed a once loyal customer. --- Update: Melissa, one of the owners of Clear Water called me and made everything right. She apologized and was open to other feedback. She also offered to send me a gift card for the troubles. Although it shouldn't have happened in the first place, they responded very professionally, and I will definitely be giving them another shot. I am updating my review rating based on the way they handled things. Thanks for reaching out, Melissa.

I'm disappointed with my last couple visits. They used to do a pretty good job but earlier this…read moreweek I went to get the car cleaned up before vacation. I purchased the Works+ package. I get home 25 minutes away, open the hatch and the back wasn't even vacuumed, back seat wasn't wiped down. I can be understanding if it was real busy but it wasn't. That means that the people who checked me in and are supposed to do the vacuuming and the people who dry the car and wash the interior windows missed it too. When you pay over $30 for a wash you expect better and I should be able to have confidence it would be done correctly. Almost all the workers were kids maybe there needs to be more supervision. Maybe I'll have to start going to PDQ.

Meineke Car Care Center

Meineke Car Care Center

(12 reviews)

I've been to several other auto places with my vehicle in the fox valley and due to availability of…read morethe others went to Meineke to have a flex-pipe repaired. The staff was very friendly and completed the service at a fair price in a reasonable amount of time. I decided to go back for an issue I had with an o2 sensor. The staff took my vehicle into check out the readings. I was absolutely blown away when they told me that they did check out everything and instead of replacing an entire part, they were able to remove the item, clean it up and replace it. The only thing they charged me for was the oil change I got in addition to having them look at my car for the other issue I was having. Car has been running great ever since and am extremely grateful for a business that was honest and did great work. I will certainly be bringing in my other vehicles to this Meineke going forward!

I will never go back here unfortunately. Brought my pick up in for a coolant leak. I knew where…read moreit was leaking but did not have time to fix it. Brought it in and got a call back saying there wasn't a leak which is mind boggling because I watched where it was coming from. Once I told them they said they would check again. Called back and said it was water pump and was going to be 1500 bucks. I brought this to zentners in appleton to replace hose assembly and o ring. 300 bucks no leak in water pump. Save yourself the headache listening to these mechanics at meineke in appleton.

Pomp's Tire Service

Pomp's Tire Service

(6 reviews)

I keep forgetting to do this! I take my 2007 Dodge Caliber, and my 2014 Toyota Camry there for…read morecertain services and tires. I have been SO pleased with the service. As a female, I often get talked down to when doing anything automotive, but I have never had that problem here. Dave and Brent (or Brett...bad with names) are awesome. They speak with me like a person, greet me by name, I have never felt overcharged, and the service is always quick and pleasant. I was told Pomp's is still family owned, and it really shows in the service at this location I will continue to bring my vehicles here. Even if, on occasion, certain places are cheaper, I'd rather spend the extra $$ to be treated like I matter. I love being greeted by name, and being genuinely remembered. I'd give them more stars if I could!

Pomp's charged me more than what they said would and damaged my wheels due to their negligence…read more I scheduled for them to do removal of my old set tires, remounting of new tires and wheel balancing. When I brought them at the time as scheduled earlier in the day, they could not find my reservation. It was okay though and I left the tires there so they could do the work and call me shortly when it was done. I asked them to be careful with them and not damage the alloy wheels. About an hour later Pomp's called me at home to tell me that they were done. When I returned to pick them up I asked if everything went okay, and the person there said yes. I then was told my total bill was $105.05. I said that earlier in the day you told me over the phone it would be $80 plus tax. The guy responded that my tires were low profile ones and that is why cost more. But when I called him earlier that day for a price quote I told him the size of the tires to be mounted. These people at Pomp's are in the tire business and (should) know these dimensions is are a low profile tire. Then why did he quote me $80? I paid my bill and started loaded the tires up. About half way through I noticed that one of my wheels were scratched. The Pomp's guy told me it was there before and that "they had pictures". I do not recall that damage to that wheel or any of the other ones. Then he picked out a s very small chip on one wheel about the size of a fly speck. I said that was there and I knew about it. You notice that Pomp's told me this after I paid my bill. When I got my wheels home I had to carefully clean off the adhesive left from the old stick-on wheel weights, yes Pomp's did not clean it off. I noticed they had gouged the paint, on all four wheels, apparently with a screwdriver or similar tool when they tore off the old weights. Although the damage is on the inside of the wheel, it can be plainly seen from looking from the front. And it is a lot bigger than a fly speck. Well, I have pictures of it too. If I knew that Pomp's were going to damage my property like this, I wish I would have taken the wheel weights off myself. One thing the guy claimed at Pomp's was that the person who mounted and balanced my wheels did all of their high end cars like Corvettes. Ha, I think he must have been confused, I would not trust this guy with a Chevette. Pomp's does not honor their price quotes and they are careless with customers property.

Richmond Street Automotive - autorepair - Updated October 2026

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