I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.

These guys are great! I called late morning with a rush job. I got a same day appointment, out in…read morean hour, friendly & knowledgeable staff, great price too. I love this place

It's easy to get oil change how convenient As specially as the winter tim you only need to change…read moreeye on your car in the winter

I love coming here! It's always a quick change, even when they're busy. They communicate between…read moreeach other very well, that's the impressive part, to me. They check everything from bulbs to filters. They're professional and organized. Highly recommended!

Terran and the crew at this location were excellent and professional…read more I appreciate people that are well informed letting me know about issues involving my vehicles. Great work guys! Fair price as well.

I had a very concerning experience at this Midas today. During a visit, the employees claimed our…read moretires were becoming "bald" and required replacement. This was impossible, as the tires were professionally installed brand-new just four months ago. It feels like a blatant attempt to upsell unnecessary parts. If you visit, be sure to double-check their recommendations--I personally don't find them trustworthy.

had a great experience at Jiffy Lube. They got my car in and out faster than the estimated time and…read moredid a complete inspection, then re-checked everything when I had concerns. Sophia at the front desk was fantastic--she kept checking in on me and my daughter, offered coffee, and shared recommendations without being pushy. Even though I didn't have my military ID on me, she still gave me the discount, which was really appreciated the cost prior to the discount was already affordable. The mechanics were great too, letting my daughter watch from the window and answering her endless questions. I'll definitely be back!

You broke the arms on my air filter compartment. My car is three years old. The arms are actually…read morethick plastic, were snapped off probably because your tech used something to pry underneath the arms instead of using the buckle on the otherside to remove the air filter lid. Usually whenever there is an issue with a vehicle the tech will point out the problem right away but your service personel instead choose to lie about it. I was told initially that when they opened the hood of the car the tech noticed the cracks before attempting to take the air filter out. Then I was told after the car rolled out of the garage that the tech noticed the damaged when he started taking the air filter lid off but the same tech said while I was standing in the lobby, while they were supposedly trying to access the video to prove that they didnt damage vehicles that you should always inform the customer right a away. Well if the tech knew this why didnt he follow through right away and do what he knew was right? So after all this banter in the office they came out and said there is no video footage of the work being done the cameras dont work. I did notice the camera in the lobby was blue while I was waiting so some of the cameras were working while I was there. I wrote down what the rep said onto the invoice and asked the rep that provided the information if the information was accurate and to sign the invoice but another lady stepped in and said she didn't need to sign anything. So then I asked to speak to the district manager that they spoke to about the video feed not working. They refused based on the fact that he was too busy., and they would not reach out to him again. I asked for his phone number and they pointed to the wall where his picture is. I took a picture of the wall where his photo was and proceeded to walk out. Why is it so difficult to just provide a number to reach someone. Then while I was leaving the building, as I opened my car door I mentioned to the techs standing by the overhead garage door that they don't have to lie about damage that is done to vehicles and just be honest because accidents happen. At this point I'm guessing the tech that was underneath the car for the oil change started to get combative and said " I' didnt break the part and I'm not lying. 'I said to the tech, "I didnt say you specifically broke the part, all I said was that "techs should be honest and not lie if you damage something". At this time the tech that was standing in the office while I was listening to their conversation about being forth coming and doing the right thing started to talk back to me and walk closer to me saying " I didnt break it and I'm not lying". The service rep needed to step in between us because he moved from inside the garage to within 4ft of me in a threatening way, kind of like he wanted to fight. I firmly believe that if she would not have stepped in he would have swung on me. As I left, I pulled out my phone with the picture on it and called the district manager. I was told by the staff he was unreachable but he answered his phone right away. Not so busy if you try to reach out. Well, this conversation didnt go to far, the district manager asked if "I was the person with the broken lid?" I said, "yes". At this point I should be providing my side of the story, instead I heard this "I trust my techs and they know what they are doing, they didnt break it, (I tried to speak at this point but the district manager spoke over me) said he didnt care, he didnt care, he didnt care, and it's not the job of the techs to know if the cameras were functional or not". And then the line went dead because he hung up. At this point it might be essential to contact the dept of ag and consumer protection to find out if the state can find out more about this I'm sure this is an ongoing problem as this family of people all seem to act the same way when being confronted with problems they created.

I'm disappointed with my last couple visits. They used to do a pretty good job but earlier this…read moreweek I went to get the car cleaned up before vacation. I purchased the Works+ package. I get home 25 minutes away, open the hatch and the back wasn't even vacuumed, back seat wasn't wiped down. I can be understanding if it was real busy but it wasn't. That means that the people who checked me in and are supposed to do the vacuuming and the people who dry the car and wash the interior windows missed it too. When you pay over $30 for a wash you expect better and I should be able to have confidence it would be done correctly. Almost all the workers were kids maybe there needs to be more supervision. Maybe I'll have to start going to PDQ.

2 years ago I wrote a review with photos about how terrible they cleaned my car and ignored the one…read morething I asked (don't wipe the interior front window). The owner called me and said she would give me a gift card if I took my review off Google so I did. She sent me a $10 gift card... so instead of paying $30 dollars I could pay $20 for a shit job. Today I went back hoping they improved. Absolutely not. I wish I could upload photos because there is so much dirt, hair, and crumbs left on my dash, floor, and center consol. It's no wonder you can't leave a review on Google for this place anymore because all of them would be bad. My advice to you is pay the $10 at Kwik Trip because you will pay for the same amount of service for a third of the price.

Clear and honest…read more Vehicle engine blown. I was an out of town customer, they ended up not getting work since vehicle was totaled. Put up with vehicle while I figured out how to get it off their lot. They Were very accommodating and patient and did not charge any storage fees.

This is a well run business and provides excellent customer service and value for both the regular…read moreand the unplanned visits. I recently referred a friend to get some new tires and leak repairs completed. Andrew and Kevin are great to work with.

I will never go back here unfortunately. Brought my pick up in for a coolant leak. I knew where…read moreit was leaking but did not have time to fix it. Brought it in and got a call back saying there wasn't a leak which is mind boggling because I watched where it was coming from. Once I told them they said they would check again. Called back and said it was water pump and was going to be 1500 bucks. I brought this to zentners in appleton to replace hose assembly and o ring. 300 bucks no leak in water pump. Save yourself the headache listening to these mechanics at meineke in appleton.

They were extremely helpful. Fast service and reliable. Very helpful with everything.read more

they left water in my brothers car and did a horrible job I would not recommend this placeread more

Absolutely worst experience I've had here every time I go which is rare. 1st off I had my 2 front…read moremats washed and vacuumed besides the whole inside and outside taken care of. After leaving the store 1 week later I noticed my floor mats were never but back in my car!!!!! Why!!!??? Because your way to busy talking and doing other stuff. Organization there is lacking big time with the very full staff that they do have! Now I have to go back to pick them up which really upsets me on their part!!!!!

I don't live in Wisconsin, but I came to this Discount Tire for an emergency situation after my…read moresteering wheel suddenly began shaking. I had a 5+ hour drive home that same day and specifically requested that the wheels be balanced and the one bad tire be replaced. Initially, they declined to do what I requested. After speaking with my dad over the phone, they agreed to replace a tire. However, once I got home and we removed all four wheels, we discovered that the tire they replaced was not the tire that actually had the issue. They had also added a significant amount of wheel weights to the problematic wheel without explaining this to me. All four of my Michelin tires had been balanced within the past year and previously only had a small amount of weight on each wheel, so seeing that many weights added to a single wheel was concerning and appeared to indicate an issue with that tire. What was most frustrating was the lack of communication. The staff appeared to focus on some existing cosmetic damage to one of the rims and suggested that may have been the cause of the vibration. They also informed me that the problem would not be fully resolved, which left me wondering why the actual source of the vibration was not addressed. The steering wheel shake disappeared for roughly 350 miles after I left, then returned. I understand they were likely trying to help me get home safely, but I left feeling that my concerns were dismissed and that the root cause of the problem was never properly addressed. For an emergency situation where I was relying on their expertise, the communication and diagnosis were disappointing. I do want to add that the staff were very friendly, professional, and quick to help. Given that I was dealing with an unexpected issue while traveling, I appreciated that they got my vehicle into the shop right away and worked to get me back on the road as quickly as possible. My disappointment is not with how I was treated personally, but with the communication and the fact that the underlying issue was not properly identified or resolved.

The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....