Worst experience this dude shaked his head at me when I first came through the drive through. He…read morewas rude and not a nice person. I was there to get a tire rotation and the dude was so rude. The lady Anika was nice though! Such a sweet lady. They had me there for over an over and the lady said I was missing a bolt then I told her that's that true I have all the bolts on my tires. Then she told me the bolts were too tight and she's couldn't take them off. That's fine but tell me UPFRONT! I stayed there AN HOUR FOR BULLISHIT.

I got my Mercedes GL 450 serviced here. It was great to be…read moreable to have a foreign car service performed with Valvoline, one of the best if not THE best in the industry. They did a great job changing the oil and taking care of my vehicle. It was a good price as well. A special thanks to Mason D for his knowledge in answering all my questions and reassuring me that my vehicle would be handled properly and professionally. Thanks guys and thank you Mason!

I got an engine light on as a warning. They could not get me in for two days. They may be good at…read morewhat they do, but if I can't get in to see them.

Zentners is a quality auto repair. Had my vehicle in there for service, and the service writers and…read morethe auto technicians were above expectations. Competitive pricing when it comes to comparing to other auto repair shops, such as Bergstrom and auto select. Honest mechanics and will tell you the problems and not hand you bulls*it lies like dealer ships will to just get your money. Truly a awesome experience and will be going there again.

had a great experience at Jiffy Lube. They got my car in and out faster than the estimated time and…read moredid a complete inspection, then re-checked everything when I had concerns. Sophia at the front desk was fantastic--she kept checking in on me and my daughter, offered coffee, and shared recommendations without being pushy. Even though I didn't have my military ID on me, she still gave me the discount, which was really appreciated the cost prior to the discount was already affordable. The mechanics were great too, letting my daughter watch from the window and answering her endless questions. I'll definitely be back!

You broke the arms on my air filter compartment. My car is three years old. The arms are actually…read morethick plastic, were snapped off probably because your tech used something to pry underneath the arms instead of using the buckle on the otherside to remove the air filter lid. Usually whenever there is an issue with a vehicle the tech will point out the problem right away but your service personel instead choose to lie about it. I was told initially that when they opened the hood of the car the tech noticed the cracks before attempting to take the air filter out. Then I was told after the car rolled out of the garage that the tech noticed the damaged when he started taking the air filter lid off but the same tech said while I was standing in the lobby, while they were supposedly trying to access the video to prove that they didnt damage vehicles that you should always inform the customer right a away. Well if the tech knew this why didnt he follow through right away and do what he knew was right? So after all this banter in the office they came out and said there is no video footage of the work being done the cameras dont work. I did notice the camera in the lobby was blue while I was waiting so some of the cameras were working while I was there. I wrote down what the rep said onto the invoice and asked the rep that provided the information if the information was accurate and to sign the invoice but another lady stepped in and said she didn't need to sign anything. So then I asked to speak to the district manager that they spoke to about the video feed not working. They refused based on the fact that he was too busy., and they would not reach out to him again. I asked for his phone number and they pointed to the wall where his picture is. I took a picture of the wall where his photo was and proceeded to walk out. Why is it so difficult to just provide a number to reach someone. Then while I was leaving the building, as I opened my car door I mentioned to the techs standing by the overhead garage door that they don't have to lie about damage that is done to vehicles and just be honest because accidents happen. At this point I'm guessing the tech that was underneath the car for the oil change started to get combative and said " I' didnt break the part and I'm not lying. 'I said to the tech, "I didnt say you specifically broke the part, all I said was that "techs should be honest and not lie if you damage something". At this time the tech that was standing in the office while I was listening to their conversation about being forth coming and doing the right thing started to talk back to me and walk closer to me saying " I didnt break it and I'm not lying". The service rep needed to step in between us because he moved from inside the garage to within 4ft of me in a threatening way, kind of like he wanted to fight. I firmly believe that if she would not have stepped in he would have swung on me. As I left, I pulled out my phone with the picture on it and called the district manager. I was told by the staff he was unreachable but he answered his phone right away. Not so busy if you try to reach out. Well, this conversation didnt go to far, the district manager asked if "I was the person with the broken lid?" I said, "yes". At this point I should be providing my side of the story, instead I heard this "I trust my techs and they know what they are doing, they didnt break it, (I tried to speak at this point but the district manager spoke over me) said he didnt care, he didnt care, he didnt care, and it's not the job of the techs to know if the cameras were functional or not". And then the line went dead because he hung up. At this point it might be essential to contact the dept of ag and consumer protection to find out if the state can find out more about this I'm sure this is an ongoing problem as this family of people all seem to act the same way when being confronted with problems they created.

This is the only place I take my vehicle and they always have amazing service. The inspection…read morereport they provide is nice too.

I would like to update from my previous review of how poor my vehicle was given back to me with…read moregreasy fingerprints all over and floor mat with grease embedded. Emily the store manager did rectify the situation and we both came to a mutual agreement. I will give props for her customer service and trying to do the right thing. Emily righted a wrong and I will be back. I attached the photo of the floor mat and it' looks good again ( the lighting is bad so there are shadows that appear to look like dirt) I have the before and after photo.

It's easy to get oil change how convenient As specially as the winter tim you only need to change…read moreeye on your car in the winter

I love coming here! It's always a quick change, even when they're busy. They communicate between…read moreeach other very well, that's the impressive part, to me. They check everything from bulbs to filters. They're professional and organized. Highly recommended!

Clear and honest…read more Vehicle engine blown. I was an out of town customer, they ended up not getting work since vehicle was totaled. Put up with vehicle while I figured out how to get it off their lot. They Were very accommodating and patient and did not charge any storage fees.

This is a well run business and provides excellent customer service and value for both the regular…read moreand the unplanned visits. I recently referred a friend to get some new tires and leak repairs completed. Andrew and Kevin are great to work with.

I will never go back here unfortunately. Brought my pick up in for a coolant leak. I knew where…read moreit was leaking but did not have time to fix it. Brought it in and got a call back saying there wasn't a leak which is mind boggling because I watched where it was coming from. Once I told them they said they would check again. Called back and said it was water pump and was going to be 1500 bucks. I brought this to zentners in appleton to replace hose assembly and o ring. 300 bucks no leak in water pump. Save yourself the headache listening to these mechanics at meineke in appleton.

They were extremely helpful. Fast service and reliable. Very helpful with everything.read more

I made an appointment online on a Sunday morning. I drove almost 1 hour to the shop at 2pm and as I…read morewas pulling in I got a call from them stating they don't have the tires in stock. The person I spoke to said they will have them in by Tuesday and he will honor the sale price. Made an appointment on Tuesday. Tuesday morning I get a text appointment is canceled. Check the app it has me listed for 3 appointments on Tuesday. 2 canceled and 1 is not. I call number on text message and get no answer several time over next few hours. I googled the store and the number in the text message was the wrong number. I calll they advise me appointment is still set. I get there they put on the new tires. When I go to pay my bill is $500 more than it should be.. I explain to the guy I was told since my appointment was canceled they would honor the sale price. He said I can knock off $130. I told him absolutely not I want the sale price I was promised. Thank the lord I screen shot the price and showed him. I asked him who did I speak to on Sunday and he said store manager. I said call him. He then honored the price finally instead of calling the manager. Meanwhile I can see the work order on his desk and the sale price was hand written on the form. So I guess he thought I was another push over that a mechanic shop could scam on price. Even the the tires are great I would never go back to any tires plus. The app is not super user friendly and accurate.

Justin helped fixed my car he is very good with cars and took my broken key out and started the…read morecar. He was a life saver, we would've been stranded and he did it as a complete favor with us stopping outside the store 5 starts

I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.

These guys are great! I called late morning with a rush job. I got a same day appointment, out in…read morean hour, friendly & knowledgeable staff, great price too. I love this place

Cornelius and Charlie and crew always take such great care of our vehicles. We appreciate the…read moreskill and care the team has

I dropped in to the Northland Avenue location to check out an unexpected tire problem. They were…read moreable to work me in to the schedule and provide excellent service at a very reasonable charge. Thank you so much!