Met the owner one night while out for dinner and learned he had remodeled and reopened the dump…read morethat was Chuck's on Richmond. I needed an oil change anyway so I thought I would give them a shot. It is the first place I have gone that explained the differences in the options I had for synthetic oil my truck uses. He also explained the price difference as opposed to sticker shock when I went to pay. The next day I took my wife's car in for an oil change and squeaky brakes. There was an issue with the rear brakes. They didn't try to sell me new brakes on all four wheels, which they really could have and I wouldn't have known the difference. And the price was decent. I will definitely be going back.

I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.

It's easy to get oil change how convenient As specially as the winter tim you only need to change…read moreeye on your car in the winter

I love coming here! It's always a quick change, even when they're busy. They communicate between…read moreeach other very well, that's the impressive part, to me. They check everything from bulbs to filters. They're professional and organized. Highly recommended!

I used to love these guys. I even drive 30+ minutes to go there over some of their competitors…read more Until this last experience. I haven't been there in a while, so I decided to buy a 4-pack of their Royal Wash service. The first one was great. I decided to bring my other car in the next day. I drove 30+ minutes to get there only to be greeted by a "Car wash Closed" sign. So, I called and Rod answered. He told me the car wash is closed due to bad weather. It's not even sprinkling out. It's barely "misting". I explained that I had just driven 30+ minutes and everywhere online still says they are "open" and nowhere on their site did it say they close whenever it's even misting outside. He didn't care one bit. I would have been frustrated, but would have taken it a little easier if his attitude was better. He didn't apologize, he had a "yep, we're closed, deal with it" attitude. Then he hung up on me. I called back and told him I didn't appreciate getting hung up on, and he continued with his attitude and kept repeating in a monotone/condescending voice, "how can I help you, sir?". I will be contacting the owners to get a refund on these prepaid washes. What good are they if you can't use them? If they don't refund me, I'll have to submit a chargeback on my credit card. Unless they make things right with me, I will not be going back. Rod single-handedly killed a once loyal customer. --- Update: Melissa, one of the owners of Clear Water called me and made everything right. She apologized and was open to other feedback. She also offered to send me a gift card for the troubles. Although it shouldn't have happened in the first place, they responded very professionally, and I will definitely be giving them another shot. I am updating my review rating based on the way they handled things. Thanks for reaching out, Melissa.

I'm disappointed with my last couple visits. They used to do a pretty good job but earlier this…read moreweek I went to get the car cleaned up before vacation. I purchased the Works+ package. I get home 25 minutes away, open the hatch and the back wasn't even vacuumed, back seat wasn't wiped down. I can be understanding if it was real busy but it wasn't. That means that the people who checked me in and are supposed to do the vacuuming and the people who dry the car and wash the interior windows missed it too. When you pay over $30 for a wash you expect better and I should be able to have confidence it would be done correctly. Almost all the workers were kids maybe there needs to be more supervision. Maybe I'll have to start going to PDQ.

Worst experience this dude shaked his head at me when I first came through the drive through. He…read morewas rude and not a nice person. I was there to get a tire rotation and the dude was so rude. The lady Anika was nice though! Such a sweet lady. They had me there for over an over and the lady said I was missing a bolt then I told her that's that true I have all the bolts on my tires. Then she told me the bolts were too tight and she's couldn't take them off. That's fine but tell me UPFRONT! I stayed there AN HOUR FOR BULLISHIT.

I got my Mercedes GL 450 serviced here. It was great to be…read moreable to have a foreign car service performed with Valvoline, one of the best if not THE best in the industry. They did a great job changing the oil and taking care of my vehicle. It was a good price as well. A special thanks to Mason D for his knowledge in answering all my questions and reassuring me that my vehicle would be handled properly and professionally. Thanks guys and thank you Mason!

had a great experience at Jiffy Lube. They got my car in and out faster than the estimated time and…read moredid a complete inspection, then re-checked everything when I had concerns. Sophia at the front desk was fantastic--she kept checking in on me and my daughter, offered coffee, and shared recommendations without being pushy. Even though I didn't have my military ID on me, she still gave me the discount, which was really appreciated the cost prior to the discount was already affordable. The mechanics were great too, letting my daughter watch from the window and answering her endless questions. I'll definitely be back!

This is a well run business and provides excellent customer service and value for both the regular…read moreand the unplanned visits. I recently referred a friend to get some new tires and leak repairs completed. Andrew and Kevin are great to work with.

Kevin and Andrew are very knowledgeable and helpful every time I am in there. From oil change to…read moreengine problems they always get things taken care of for us on time and at a competitive cost. I feel the genuinely appreciate our business. Always highly recommend them when asked by friends about who we take our cars to for maintenance and repairs.

Cornelius and Charlie and crew always take such great care of our vehicles. We appreciate the…read moreskill and care the team has

I dropped in to the Northland Avenue location to check out an unexpected tire problem. They were…read moreable to work me in to the schedule and provide excellent service at a very reasonable charge. Thank you so much!

I have been there a few times with the manager's special. I am very satisfied. In the spring/summer…read moreI will do the inside, but it sure is great to have the inside done in the winter. Overall very good job. Thanks

they left water in my brothers car and did a horrible job I would not recommend this placeread more