Woke up to a flat tire. Called easy towing and within an hour a young man named Josh had me back on…read morethe road! Super service - fair price. Highly recommend Easy Towing

Very appreciative of the service and professionalism of Easy Towing. They supported my daughter…read morewhen she had a minor accident that resulted in a flat tire on a holiday. They communicated effectively with me a couple of times on the phone to get her service and get her safely on her way. They saved the day. Thank you.

The husband and I picked up our U-Haul truck here for our recent move, and while I was skeptical of…read morethese off site locations, in this case, I am happy to stand corrected! They called me on Saturday to confirm Monday pickup (after I pestered U-Haul about where, exactly, I was supposed to be getting this truck). They had our 20' truck and a boatload of moving pads ready bright and early Monday morning and the paperwork went smoothly. When we called back 20 minutes later, concerned that the truck was, uh, not quite big enough, they immediately got on the horn and called back promptly with a 26' truck for us to trade into, after helping the husband consider the pros and cons of adding a trailer to the 20' truck. They even helpfully backed the truck out for the husband so he didn't have to start by backing it up! These guys are clearly mechanics first, customer service folks second, but I was very happy with the service we received. Plus, they have a nice framed news article on the wall about how they once spent two days hauling a semi truck out of a frozen lake, so clearly a U-Haul truck is pretty small potatoes for these guys. If you have any choice at all in where to pick up your U-Haul, get it here!

I used they service twice and I love it Johnny the tow truck driver is awesome he will bright your…read moreday when you need it quality is great and they are very very much reliable and will help u with what you need I will give this place 10 stars

Old lady in the office is the rudest women I've ever met a Truly a crook. The company is a crook…read more. these Guys are idiots illegally towed my bmw and caused a bunch of damage to the transfer case/differential . They overcharged me massively . Make a report to the attorney general for unfair trade practices. Was charged 324$ for a 6.6 mile tow. that was done illegally. Have to handle this through civil court. Watch out for this place.

Great guys - great service - quick & efficient. Pulled out my Class A RV from the mud in EAA Camp…read moreScholler. Highly recommend!!

ZERO STARS. Avoid this place at all costs!! This has been the most unprofessional experience of my…read more30 year career in the trucking industry. Loren and his wife were extremely rude and hung up the phone several times when asked for details on billing. Loren promised to do work that he had no intent to deliver on. We were charged over and above normal cost. Our unit was towed against our approval and held for ransom. There are other reputable companies in the area!!

Refused to take the car where we stated. Would not respond for 2 days. Ended up paying over 750.00…read morefor a tow. This company is the absolute worst. STAY AWAY.

This review will not detail the specific technical expertise of Felix Auto and Tire, but rather the…read morecharacter of the owner Eric. My wife and I were driving in the early evening around 8 PM and had something begin dragging on the bottom of our car. We were in the middle of a 600 mile trip and not knowing what it was we were obviously looking at an issue at 8 PM at night. We called Eric who was closing up after a long day and he offered to wait for us to drive over. He raised the car and determined it was the engine cover that was dragging. He removed it and advised us that we could drive without it but to get it repaired upon our return. I tried to pay him for staying late and helping us out but he would take no money. It's just the way he is. A class act. And I could tell a very successful person given the amount of business he was doing in there and, as I've read, his reputation in the community. And young. Early 30's building his own successful business. Give his establishment a try.

If I could give negative stars, I would, but one star will have to do…read more Felix Auto and Tire works with the Sheriff to charge huge amounts of money for towing and storage. My daughter was pulled over by the sheriff while she had a debilitating headache so she couldn't drive, and the Sheriff called Felix for a tow. The charges for a 13 mile tow and 1.5 days of storage was $354.71. Storage is $55/day, and a day is a minute or 24 hours. When the calendar changes, they charge you $55. They charged my daughter $165 for 36 hours of storage! I would call this taking advantage of helpless people. It's unethical and ridiculous. I would avoid these people at all costs. They should be ashamed, but I'm sure they're not. Stay away from these larcenists--certainly don't call them for a tow unless you want to be extorted to get your car back.

Excellent service, we are a transport company and a driver locked the keys in the van and Curtis…read morewas there within 15 minutes of me calling and had the driver back on the road in minutes!!! I would highly recommend this company. We will definitely use them in the future if needed!!!

Best service I have ever received at an automotive facility! There were so many people there who…read moretried to lend me a hand and get my brother's car started, it ended up being a situation where it was going to cost more than the car was worth and they still took the time to help me figure out next steps. There prices were very reasonable compared to other towing and mechanic shops in the area or even the fox valley. If you are in need of assistance please don't hesitate to give them a call!

I stopped there to see if they had a cap for my axle and these guys could not have been nicer. you…read morecould've blew me off, but he helped me find one in his stock. They couldn't have been more helpful. If I lived in this is the only place I would let service my car. Once again, thanks guys. Jeff with the trailer with the snowmobile on it.

drop my cars off on the way to work and ready when I'm done. great people, fair price and never…read morehave had a problem. would recommend to anyone

After 15 years in the automotive industry in the tri-state area, I can say that this shop is single…read morehandedly the worst shop I have EVER dealt with. So bad in fact, that when their work inevitably fails, I will pay another shop to re-do it, rather than take advantage of their warranty. If I could give it negative stars, I would. Poor communication, coupled with incompetent technicians, and horrid customer service made repairing my truck a disaster, after I had just lost every worldly possession I owned in a house fire that caused the initial damage. Backstory: My house burned down 3/8/25, my truck (pictured) was parked in the driveway. While not impacted by flames, it was impacted by debris falling off the roof as the FD fought the fire. I brought the truck to Gerber to repair the damages, as it's my only possession that made it out, and I had previous, positive encounters with Gerber in ILLINOIS. They have now had my truck in their possession for a total of nearly 20 days - and it's arguably in worse condition than when I brought it in the first time after TWO comebacks. The first time I brought it back, it was due to missed damage, and shotty paint work with bumps in the clear coat. The second time I brought it back, there was more missed work on the doors, roof, door handles, and of course, they had to install "special order parts" that were backordered (it was literally vinyl wrap). This last time, I was quoted a week and told them I needed it back by Friday to go out of town for the long weekend. While my truck was in their possession, they got it absolutely filthy, busted my back window, messed up my window trim, and broke my window regulator. The truck is quite literally so dirty now, I cannot even check their work prior to a wash. There is still glass in the bed of my truck, dust all over the exterior, and interior. I have had warning lights on since the second time I brought it in because they couldn't get somebody reliable to come out and calibrate the assisted cruise control/crash sensors. I regularly had to call for updates because their communication was severely lacking - I had no idea about the special order part until the Friday I was supposed to pick it up. I had no idea they BROKE MY WINDOW AND REGULATOR until today, the day I was supposed to pick it up. They expected me to come back a FOURTH time, to get it reprogrammed and have their incompetent techs repairs my window regulator. When I complained about the lack of care put into these repairs, the general manager Jordan blamed me for not pointing out all the defects. I told him the condition pre-incident, I pointed out everything I saw, and asked for a THOROUGH RUN THROUGH because they are the experts, not me. He also lied to my insurance stating it was taking longer than expected because "it was only supposed to come in for the vinyl wrap". Each and every time I got the truck back, I was on the phone within 30 minutes letting them know everything they missed. They knew it was coming in for more than vinyl tape. I will now be taking the truck to the dealer to fix every thing they personally damaged, and everything they failed to fix correctly the first three times. Do yourself a favor and just avoid this altogether.

Had an incident where my car had to get repaired. Jordan did a complete analysis of the situation…read moreand they scheduled the pickup of my rental when I was dropping off my car. They kept me up to date of the status. When I picked up my car I noticed they missed a spot. Without issue they were going to fix it at no charge. I was waiting for confirmation from my insurance to cover another rental. My insurance called to approve and advised me to call the car rental company, which I did. When I called Gerber to advise I got a rental and to schedule drop off, the receptionist got very upset and rude!!! It was all downhill after that. Glad it's over and I got my car back. Very stressful process.

VANS is a total rip off, driver told us a charge for both way towing of our tractor…read more 2 months later they come to bring our tractor back and he wants to get paid again. OH and this time he will take CASH! NEVER trust this place unless they have a price in writing for you

Have been towed to the station, and used Van's for jumpstarts from AAA as well. The guys who come…read moreout are outstanding, they obviously know cars and the little tricks that go along with them. There was some quirk that needed to be done in order to jump our Honda minivan, and the guy who came out knew what it was and showed my wife. They are fast in getting to your car as well, which is a fairly important thing when it's not running. Top notch!