This review will not detail the specific technical expertise of Felix Auto and Tire, but rather the…read morecharacter of the owner Eric. My wife and I were driving in the early evening around 8 PM and had something begin dragging on the bottom of our car. We were in the middle of a 600 mile trip and not knowing what it was we were obviously looking at an issue at 8 PM at night. We called Eric who was closing up after a long day and he offered to wait for us to drive over. He raised the car and determined it was the engine cover that was dragging. He removed it and advised us that we could drive without it but to get it repaired upon our return. I tried to pay him for staying late and helping us out but he would take no money. It's just the way he is. A class act. And I could tell a very successful person given the amount of business he was doing in there and, as I've read, his reputation in the community. And young. Early 30's building his own successful business. Give his establishment a try.

If I could give negative stars, I would, but one star will have to do…read more Felix Auto and Tire works with the Sheriff to charge huge amounts of money for towing and storage. My daughter was pulled over by the sheriff while she had a debilitating headache so she couldn't drive, and the Sheriff called Felix for a tow. The charges for a 13 mile tow and 1.5 days of storage was $354.71. Storage is $55/day, and a day is a minute or 24 hours. When the calendar changes, they charge you $55. They charged my daughter $165 for 36 hours of storage! I would call this taking advantage of helpless people. It's unethical and ridiculous. I would avoid these people at all costs. They should be ashamed, but I'm sure they're not. Stay away from these larcenists--certainly don't call them for a tow unless you want to be extorted to get your car back.

Hands down the best auto shop reliable trustworthy honest. Kenny and his crew will do anything they…read morecan to help you. They even had a good recommendation for me to get some dents repaired. He won't tell you to get something fixed that doesn't need to be fixed. He won't lie or tell you a different price cause your a woman and know almost nothing about cars. Goes above and beyond to do the best quality work at fair price. His response is quick. I dare you to go just once and not become a loyal customer for life. I can't and won't recommend someone else unless they don't live close by.

Being a woman who knows little about car repair can be a challenge…read moreIt's refreshing to know that a place like factory auto has the customers needs as their top priority I was very pleased with the prompt service and honest assessment of my bad struts Their pricing is very fair and they go beyond your expectations They even brought my car back to my home when I didn't have a ride to come pick it up

Just had to have a bunch of stuff done to my car as it rolled over its 100,0000 mile mark and once…read moreagain, Dave and Phil from FactoryAuto,LLC. took care of me. I've gone to them for over a year now and I've never been disappointed. They always explain why they're doing, they give me the bottom-line on what needs to be done, and they are the most competitive. They will also help with arrangements by picking the car up or driving you in to work. They don't really have a waiting area, so I always drop my car off. It works great for my husband, two kids and I (we're all have cars). It's so nice having a 'go-to' place where you don't have to worry about the details. Thanks Dave and Phil!

Competent, professional, honest, fair and friendly service. Highly recommended!…read moreDave is the best!!

This place is wonderful - no long waits for an oil change appointment, they are honest and they do…read morevery good work. MUCH better than going to some national chain.

Love this mechanic! They always get me in fast and they're straight forward. The pricing is also…read morereasonable for everything. Although I don't necessarily enjoy having my car repaired, they make the experience enjoyable.

Awesome service…read more employee were great would recommend this place for anyone who needs a fixer upper

Today I was driving down the highway, and suddenly my car decides to flash all these bells and…read morewhistles, telling me that my engine needs immediate servicing. At the recommendation of Gustman Honda in Appleton, WI, I contacted D&D 24 hour towing. From the initial phone call with Angela, to Austin, the tow truck driver, I was taken care of in a matter of 20 minutes, and I was at the dealership so my vehicle could be serviced. Not a great way to start the new year, but I appreciate Angela and Austin for their great customer service!

$75 a day storage fee, $210 for 5 miles, AND $50 hook. absolutely crazy. Flems Charges $180 for a…read morefull size truck and $20/day storage. absolute rip off. avoid at all costs. scratches and dents all over the vehicle. will NEVER be calling them again EVER.

Terrific service to take care of an unexpected battery replacement. Job was done and I was in and…read moreout quickly and on my way. Being relatively new to OShkosh, Lake Aire looks to be a great little find for automotive needs.

This is the only shop I trust in the Fox Valley so far. They really know what they're doing and…read moredon't try ripping you off. It's not in an ideal location but it's worth it!

Just had struts put in. When we went to pick up the vehicle, the battery was dead and the…read morewindshield wipers wouldn't work (which were working prior to bringing to ATF). Brought the vehicle to a different shop and were told that whoever did the struts forgot to reconnect the windshield wiper motor.

I had a great experience with the team at ATF tires and Service. I had my Kids car and it needed…read moresome exhaust work(it has after market exhaust). I have been to 7 different places and everyone said they could not fix or wanted to overcharge and rip everything out and put stock back in(one of the bids was over $5000). The team took my call(Allen), came out to my car looked at it and then called me back in less then an hour with a reasonable solution to fix it. I love the customer service and help!! Give them a call!!