I had issues with tires and rims - I had some shifty work by other folks - they were patient and…read moreexplained my options in way I could understand. Gave me time to talk to my husband, sons - even other car guys. Went beyond to be patient with me. Reasonable rates and they treated our daughter fairly and respectfully as well. Will definitely go back MW

Avoid this location for service…read more standard oil change - they will always find something "wrong" with your vehicle or that needs attention. They also tighten the oil plugs with an impact, forcing you to return for service. I have been going to fire stone locations for almost 15 years, however this location is a sham and the employees are scamming people.

I am not usually a fan of walmart but they really got it right today. Needed new tires, found them…read moreat walmart.com called the store and scheduled an appt. They match the online price, installed the tires and all went well. Saved around $100 great deal on name brand tires.

I brought my car for an oil change. One of the employees who was leaving shift took my car keys…read morehome with him. They called me over to the automotive center and accused me of not dropping off my keys. Even after telling them I dropped my keys off, the employee rudely implied that I was stupid and must have forgotten before they finally realized that one of their employees took my key home with him. I had to wait around the store (2 hours) for them to get in contact with the employee, get my key back, get an oil change AND I didn't even get a discount on my oil change. It was a terrible experience, and when I brought up how I understand mistakes are made, but I don't like being talked to like that, it was an offhand sorry and nothing to make up for it. Poor customer service. Rude employees. Complete lack of critical thinking skills needed to solve problems.

I just picked up my truck after I dropped it off short notice , had trouble with my stability…read morecontrol going off and reducing engine power They said they could trouble shoot it in between jobs to find out what causes it, I was fine with that ( cause after all I just popped in there), just to get a general idea , but they went the EXTRA mile and actually got their lap top from Appleton to reset the electronics (updated ,set it to specs)on the electronic gas pedal I installed about a month ago. All this for a fraction what should have cost me. If you ever need anything on your car/truck done, please do yourself a favor and go here 1st these guys treat you the right way and will answer all your questions. This place is my number one stop with anything car related . Let it be yours too.

They will say things are wrong with your car that are not wrong and try to scam you for more money…read more I do not recommend using them. They will get the job done. If you already know what's wrong with your car and you tell them what you want they are not bad mechanics but if you go there and you don't know what you're talking about they will take advantage over you and screw you for every dime. I needed to get my axle fixed and I knew exactly what was wrong with it. I took it there and they told me everything up to my steering column was gone and needed to be replaced. The bill was about $2000 is what they quoted. And they try to convince income for me that everything needed to be replaced when it did not. Everything is just fine other than what I came there for.

My husband and I completely trust Complete Auto Repair and their team. They are honest, hard…read moreworking and great mechanics. We have three vehicles and they have been our mechanics for several years.

Steering wheel would shake when braking. They replaced the front brake rotors. A few months later…read morethe shaking started again, so they replaced them under warranty. A few months later the shaking started again so took car to Dante Auto in Oshkosh. They replaced the front brake rotors and there has been zero shaking. Doubtful about the parts Complete Auto is using. Also, when looking through all my invoices of work they have done I noticed that they replaced the power steering and a/c & alt belts twice within 15 months. I shocked I didn't catch this. I guess I was too trusting. I only take my car to Dante in Oshkosh.

I've been here twice for work on my car. The first time it was a to have my brake lines replaced,…read moreand I was desperate to get it fixed fast. They let me drop it off at the last minute on a Friday and had it fixed by Tuesday, which I thought was acceptable, but I have not frame of reference on what the standard turn around time on that kind of work is. They made some recommendations for further maintenance, but didn't pressure me to pursue it immediately like some other mechanics have. The second time was for a nail in my tire (again at the last minute Tues evening) and I called in to see if they could help me early the following day (i had a 3 hour drive to Chicago for an important appointment) and they got me in right away when they opened and it only took a half hour. They have a continual flat tire fix price of 99 cents so I was very thrilled that the tire didn't need to be replaced so I could take advantage of that. They again made some recommendations for further brake repair and showed me an example of what they meant so I understood the severity of the issue. Again, there was no pressure to pursue the extra work and I will be back after my tax return comes for new brakes. Usually I will shop around for the cheapest price, but I have been so satisfied here that I will gladly call upon them again. As a side note, I noticed after seeing their business cards that it was the manager who answered my call both times and I think that it's nice when the management is doing "grunt work" like everybody else. It shows that they care about what's going on daily and that they don't just push the paper work and appointment making to a secretary or minor level employee. His hands were also dirty when I spoke to him in person, meaning that he is also working right alongside the other mechanics in addition to being in the office area helping customers. Not a lot of businesses have that kind of dedication in their management and I greatly appreciate that kind of ethic.

I was experiencing a rattle in my 2019 Jeep Renegade, I called the Jeep Ram dealership in Appleton…read morebecause I bought the Jeep out of their showroom. They explained a $170 non-transferable fee to determine the issue and 2 week wait. I next called Bill from Van Zeeland's of Neenah, he got me in the next day. Not only did he repair my sway bar issue, he reminded me that I would be due for new tires in the future. ( I had been advised at my previous oil change so I go he was not trying to scam me to improve his bottom line). He completed all labor, new tires and alignment same day. I also get free tire rotation for the life of my vehicle. I will be taking all of my servicing to Bill going forward.

Amazing Customer service and the mechanics are top notch!! Will definitely stay with them for all…read moremy car repairs..

I've been coming here for the last 2 years since my previous local repair place was bought out…read more I've had great customer service on the four separate services I've had completed and they are straight forward and to the point. I'll continue taking my car here for service in the future.

Rented a uhaul trailer from here last minute. Awesome service; they went above and beyond making…read moresure we were safe to go - even providing us with a new fuse to fix our lights. Great guys - highly recommend! Thank you!

Well I have to say, I was a little worried about my vehicle after my purchase. The sticker was out…read moreof date and the monitor wasn't reset. I emailed my salesman but he didn't get back to me, out of the office. However his manager did call, looking for someone else it sounded. He offered to pay for the service I was going to get! What an awesome thing to do, so cool I had to make an account to share! The vehicle was definitely priced reasonably as well, I miss the sport of haggling but I understand why they cut it out here. Terrin made the buying experience fun so he would be my go to! Check them out!

Rob and his staff are great! Affordable, quality service is given by honest professionals! This is…read morethe only place I take my vehicle!

Rob and Elliot have always given my vehicles great service at a very fair price. Great people to…read moretalk with and have always explained what needs to be done. I frecommend Rob's Repair to everyone I know.