Over the weekend from Illinois to Green Bay, my car had a flat tire and needed to replace it for…read morethe ride home because the space saver is not intended for that 3+ hr ride home I made an appointment online for Monday morning to get either my tire patched or replaced. I arrived early to my appointment and was helped right away by Jonathan C (from my receipt) that after I explained my situation, inspected by flat, the space saver tire and showed me my options for replacing my tires. We chose the new tires, the time estimate was 1 hour and to come back at 12:30 and we went for lunch and the car was ready early and I needed new wipers and they called and asked if I would like them replaced and they did this for me. Amazing customer service Amazing speed of exceeding expectations. Great job done by all the team members who were there on Monday, 3/23/2026.

Bought tires here last fall that included rotation. Called early on a Saturday at 9:30 am to get my…read morefirst 5000 mile to have my tires rotated. I asked if I need an appointment and was told no, they are taking walk ins. I said ok I will come in the afternoon. I arrived at 2:30 and was told that they were busy. I checked in and said that I would come back by 4 PM. I returned before 4 pm and my car was not done until nearly 6 pm. I am sure I was pushed back on the schedule several times. Terrible service. The free rotation is a joke. I will just do it myself from now on

It's easy to get oil change how convenient As specially as the winter tim you only need to change…read moreeye on your car in the winter

I love coming here! It's always a quick change, even when they're busy. They communicate between…read moreeach other very well, that's the impressive part, to me. They check everything from bulbs to filters. They're professional and organized. Highly recommended!

Over the years, I have used auto aces multiple times for multiple cars. I find them to be a bit…read moremore expensive than other mechanics in the area, but I use them because they are close to home. I needed a repair done, and called over a week in advance and spoke with Cheyenne. She said that my vehicle would be done for sure in one day so we made an appointment for the following week. So, I dropped my car off the night before to have to looked at right in the morning. I got a call at 8am that they looked at my car, and this is what it needed and would be done later in the day. I called back at 5:15pm, and the guy that answered the phone told me it wasn't ready yet. I asked him when he thought it would be ready, and he instantly got an attitude with me. I don't think my question was unreasonable nor did it get angry that it wasn't ready. He starts rattling off everything they did, and what they still needed to do. I'm not unintelligent when it comes to car repairs, and I know what they needed to do should have taken 4 hours tops. Why they had my car all day and then get mad when I ask a question was really weird. He then told me my car would be ready in the morning- even though I was told twice it would be done the same day, whatever I had the next day off anyway. Later in the evening Cheyenne calls me to tell me that my car is ready. So we went to pick it up, and at least it came in under budget. I always find her very pleasant and knowledgeable to work with. The guy however, was a world class asshole. Based upon that interaction alone, I won't bring my own car here anymore, but others in my household probably will. When you are shelling out a few grand for a repair, you kind of expect to at least get a phone call if they are running behind in the repair time. And they damn well better be nice when you call for an update!

Had an issue with my vehicle and they called with an explanation of what was critical and what…read morecould wait. Repairs done before requested time and for less than what the estimate was. Highly Recommend.

I keep forgetting to do this! I take my 2007 Dodge Caliber, and my 2014 Toyota Camry there for…read morecertain services and tires. I have been SO pleased with the service. As a female, I often get talked down to when doing anything automotive, but I have never had that problem here. Dave and Brent (or Brett...bad with names) are awesome. They speak with me like a person, greet me by name, I have never felt overcharged, and the service is always quick and pleasant. I was told Pomp's is still family owned, and it really shows in the service at this location I will continue to bring my vehicles here. Even if, on occasion, certain places are cheaper, I'd rather spend the extra $$ to be treated like I matter. I love being greeted by name, and being genuinely remembered. I'd give them more stars if I could!

Pomp's charged me more than what they said would and damaged my wheels due to their negligence…read more I scheduled for them to do removal of my old set tires, remounting of new tires and wheel balancing. When I brought them at the time as scheduled earlier in the day, they could not find my reservation. It was okay though and I left the tires there so they could do the work and call me shortly when it was done. I asked them to be careful with them and not damage the alloy wheels. About an hour later Pomp's called me at home to tell me that they were done. When I returned to pick them up I asked if everything went okay, and the person there said yes. I then was told my total bill was $105.05. I said that earlier in the day you told me over the phone it would be $80 plus tax. The guy responded that my tires were low profile ones and that is why cost more. But when I called him earlier that day for a price quote I told him the size of the tires to be mounted. These people at Pomp's are in the tire business and (should) know these dimensions is are a low profile tire. Then why did he quote me $80? I paid my bill and started loaded the tires up. About half way through I noticed that one of my wheels were scratched. The Pomp's guy told me it was there before and that "they had pictures". I do not recall that damage to that wheel or any of the other ones. Then he picked out a s very small chip on one wheel about the size of a fly speck. I said that was there and I knew about it. You notice that Pomp's told me this after I paid my bill. When I got my wheels home I had to carefully clean off the adhesive left from the old stick-on wheel weights, yes Pomp's did not clean it off. I noticed they had gouged the paint, on all four wheels, apparently with a screwdriver or similar tool when they tore off the old weights. Although the damage is on the inside of the wheel, it can be plainly seen from looking from the front. And it is a lot bigger than a fly speck. Well, I have pictures of it too. If I knew that Pomp's were going to damage my property like this, I wish I would have taken the wheel weights off myself. One thing the guy claimed at Pomp's was that the person who mounted and balanced my wheels did all of their high end cars like Corvettes. Ha, I think he must have been confused, I would not trust this guy with a Chevette. Pomp's does not honor their price quotes and they are careless with customers property.

Brought my car in for rear brake work yesterday and I am very pleased with the whole process! I was…read morequoted a fair price, work was done quickly, and everyone was friendly and courteous. I will absolutely bring my car there again. Thanks guys!

I previously stated issues I had. I came in and saw them. They were upstanding and reasonable and…read morestood behind their work, and made the situation right. I understand they are a local small business as such I wish them well, because they are what makes America.

appointment setup was easy. Parts ordered in a timely fashion. Repair completed quickly and…read moreefficiently. Very satisfied. I am a repeat customer. staff friendly and efficient.

I came in for battery. 1st thing as they opened. Service was prompt. But $502 for battery? They…read moreentered the odometer reading on my truck way off. Claim to use Napa batteries. Napa.com has batteries for my truck at $190 to $250. Receipt I was given didn't break down cost of part or cost of labor. Also shows they claim a "European series" part. Didn't know ram 1500 was European. I mean fiat did buy them out a few years ago. I'm just not understanding how they justify this costs.

Eric customer oriented a pleasure to work with I have had two occasions when I needed their help…read morewith my tires and they diagnose the problem and said no repair was necessary

I requested to have my rear brakes replaced. I didn't ask for a $45 brake inspection. I already…read moreknew what was wrong. Also the technician left a bungee cord hanging under my truck. Probably used the hang the brake caliper during the repair. Kinda makes me lose confidence and wonder what else was forgotten.

All employees were courteous and efficient and exhibited great communication. Location was clean…read moreand easy to access.

I went in expecting a need for a new starter. After their diagnostics found everything was…read morefunctioning as it should, oil change was enough! I really appreciate honest service. Been here before and I will be back.