The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....

I don't live in Wisconsin, but I came to this Discount Tire for an emergency situation after my…read moresteering wheel suddenly began shaking. I had a 5+ hour drive home that same day and specifically requested that the wheels be balanced and the one bad tire be replaced. Initially, they declined to do what I requested. After speaking with my dad over the phone, they agreed to replace a tire. However, once I got home and we removed all four wheels, we discovered that the tire they replaced was not the tire that actually had the issue. They had also added a significant amount of wheel weights to the problematic wheel without explaining this to me. All four of my Michelin tires had been balanced within the past year and previously only had a small amount of weight on each wheel, so seeing that many weights added to a single wheel was concerning and appeared to indicate an issue with that tire. What was most frustrating was the lack of communication. The staff appeared to focus on some existing cosmetic damage to one of the rims and suggested that may have been the cause of the vibration. They also informed me that the problem would not be fully resolved, which left me wondering why the actual source of the vibration was not addressed. The steering wheel shake disappeared for roughly 350 miles after I left, then returned. I understand they were likely trying to help me get home safely, but I left feeling that my concerns were dismissed and that the root cause of the problem was never properly addressed. For an emergency situation where I was relying on their expertise, the communication and diagnosis were disappointing. I do want to add that the staff were very friendly, professional, and quick to help. Given that I was dealing with an unexpected issue while traveling, I appreciated that they got my vehicle into the shop right away and worked to get me back on the road as quickly as possible. My disappointment is not with how I was treated personally, but with the communication and the fact that the underlying issue was not properly identified or resolved.

Let me start off by saying, I am a 69 year old, fairly independent widow…read more I ended up stranded with a flat tire at the Kwik Trip in Winchester, WI, 90 miles from home. After calling AAA who outsource to a towing company (my 2015 Caravan does not have a spare, just a temporary repair kit) that was too busy to tow me, my Daughter-in-law from Mequon arrived. She removed the tire and we drove around the north side of Appleton, and stopped at 4 different places---no one had the time to fix my tire. Rays Tires is across the street from Fleet Farm so we walked in and the guys took care of us!!! Service beyond expectations!!! Chivalry is not dead. I can't say enough about the personal care they offered. I only wish I lived closer so I could always rely on them for Auto care!!!

21 year customer but not one to place a review because "that's where we've always gone"…read more We've trusted Rays for tire replacements, alignments, and other work. Two examples of "major issue becomes minor" lead to the 5 star rating. 1. We received 2 quotes for a major amount of engine work and then break work from an official dealership location within eyeshot/walking distance after routine checkups. Ray's Tire provided a 2nd opinion helping us understand what was truly occurring, what was required and other options. $4k in savings between dealership and reality. 18 months later the vehicle in question is running fine despite "impending doom" from said dealership. 2. Our van developed a horrible squealing sound, trouble breaking, turning and driving..nearly overnight. A hickory nut had lodged between parts of the break assembly. Rays removed the offending tree nut and didn't exaggerate any cost at all. Many places...without names...in Appleton..would charge steeply for the simply action taken, and quote 1-2k in unneeded charges just for your trouble. Ray's Tire is truthful, accurate, provides value and quality work.

The old we can't do a wheel alignment because Of a supposedly worn part oh !…read more And that will be $47 Bucks. UMmmm Excuse me how's that again ? How about informing the wheel alignment customers that if critically specific parts related to alignment are badly worn OR safety compromised there -- (may be \ can be \ will be) a $47 inspection fee . Not specifically those words of course but something to inform the consumer of an impending possible charge NOT oh we can't do the alignment 1 or more parts are bad and that will be $47 please. And it's the same inspection they or any Mechanic will do before every alignment anyway but if they don't align you pay $47 Bucks for the information. And by the way I installed the 2 parts in question about 4 -6 Months ago! Both MOOG Brand Parts. It was my very intelligent wife that took the Vehicle in and knew parts were fine. It happens my friends they all try this BS with alignments most specifically. Make them prove it Watch the "Dry Park Test"- Wheel Shake Test , Pry Bar Test, ! MAKE THEM PROVE IT!. Signed: 25 Years as a Vehicle & High Speed Machinery Engineer & Retired N.Y.C & Miami Dade County Private Investigator.

I absolutely would recommend this place to everyone. I was in town for training and needed tires…read more After pricing a few other shops and shopping around I found Matthews was the best price and value. The customer service I experienced from Dan and Travis was top notch. All my needs were met at a price that was agreed upon before the sale. When you want Fast, and Reliable service this is the place to go.

CAIR realty knows their Chevys. I thought I knew what the problem was, but instead of the…read moreexpensive fix they explained the real issue which was a far less expensive solution. Definitely recommended!!!!

We've "shopped" around over the years, but stopped once we tried Cair. They are so good to us, we…read morenever doubt we have the best service and the most fair price. We went in today praying it wouldn't be too expensive - the engine light was on. It turned out an engine sensor had to be removed and cleaned, and we were a bit low on oil. They took care of our car and didn't charge a dime for their time. Who does that?!

They will say things are wrong with your car that are not wrong and try to scam you for more money…read more I do not recommend using them. They will get the job done. If you already know what's wrong with your car and you tell them what you want they are not bad mechanics but if you go there and you don't know what you're talking about they will take advantage over you and screw you for every dime. I needed to get my axle fixed and I knew exactly what was wrong with it. I took it there and they told me everything up to my steering column was gone and needed to be replaced. The bill was about $2000 is what they quoted. And they try to convince income for me that everything needed to be replaced when it did not. Everything is just fine other than what I came there for.

DO NOT GO THERE I REPEAT DO NOT GO THERE. first of all me…read moreand my whole family we all go to the auto select in neenah if we have any issues with our cars, But recently i took my 2008 infiniti g35x to auto select in neenah and have them look at my car because the interior lights wasnt working And the license plate lights weren't working... but while my car was there they told me i need to get my catalytic converter Fixed and i got it fixed spent around 1500$ on it but when i picked up my car there was a check engine light on. I told them And they looked at it and RESET The check engine light and told me to come back if it turns on again. So i left with my car and brought it back the next hour because the check engine light turned on again and they reset again and told me to come back the next day if its still there. So i brought my car back to them the next day, NOW they told me i need to replace catalytic sensors too and i would have to leave my car there because they had busy schedule.. understandable BUT IN NIGHT TIME WHEN I GOT DONE WITH WORK AND I WAS DRIVING PAST AUTO SELECT IN NEENAH I DIDNT SEE MY CAR THERE IN THE PARKING ALOT OR IN THE GARAGE and i could sleep all night knowing someone is out there driving my car pushing on it or misusing it because its NOT THEIR PROPERTY when i confront them the next day about my car not being there lastnight "they kept refusing said they parked it in the church parking alot because their parking lot was full, but wholetime the parking lot wasnt even fully full there was still 3 to 4 car parking spots were empty in the parking alot.. and i even paid for the sensors and have them put it on my car.. so my girlfriend can finally drive my car but the check engine lights was still on.. so i left and brought my car to the bergstrom and They kept my car there for week and test every single part on my car and they said the check engine light is keep turning on because of the bad catalytic convertor PART that auto select put in. So i went back to the auto select and ask them if they can look at it n replace the part BECAUSE I HAVE 3years part warranty on it. talked to Anthony and the onwer they kept interrupting me and wasnt trying to listen or hear anything they being really RUDE about it.. they didn't listen or do anything about it.. i spent over 4000$ and still the check engine light still on because of auto select.

Over charged me $25 per tire for tire mount and balance. Used to be good place for tires.read more

My experience with the personnel has always been great! Someone there will always take care to…read morelisten to my concern and tell me that they can fix the problem and when they can do it and how much it will cost. I recommend FoxTire wholeheartedly!

Woke up to a flat tire. Called easy towing and within an hour a young man named Josh had me back on…read morethe road! Super service - fair price. Highly recommend Easy Towing

Very appreciative of the service and professionalism of Easy Towing. They supported my daughter…read morewhen she had a minor accident that resulted in a flat tire on a holiday. They communicated effectively with me a couple of times on the phone to get her service and get her safely on her way. They saved the day. Thank you.

A couple of weeks back, I was leaving for out of town due to a family illness and when getting gas…read morebefore the trip, I was having issues with getting the car started. Knowing I couldn't get on the road with a potential issue like this, I was going to go to my local dealer. Instead, I went to Matthews on College Avenue hoping they could get me in to find out the problem. Not only did they work me in right away, they discovered I needed a new battery, did the service and I was on my way to my trip in a little over an hour. The staff was super accommodating and I am very thankful they were kind enough to take me without an appointment as a walk-in.

Just had a head gasket replaced on my car at a different shop. Brought it in here to get 2 front…read moretires, but declined an alignment after the tire install at Matthews due to needing new control arms and an alignment at my main mechanic. After I got two tires put on my wheel was angled off center and my traction control light came on, which I assumed was from not getting an alignment from Matthews. When I brought it to my other mechanic for control arms, they immediately said that the outer tie rod was bent and it looked like it was jacked up on it accidentally. All of these repairs were within 2 weeks. When brought to Matthews, they advised that their "most senior tech" said that they weren't even working in that area and couldn't have done the damage. Their damage cost me an extra $450 for the tire rod replacement. Been going to Matthews for over 15 years, I'll never go here again.

Came in for winter tires & an oil change. Great service & good management. Will definitely return.read more

My car kept dying on me and I knew the code from diagnostics was for the crankshaft position…read moresensor. I took my car here at 10 am on Tuesday morning. At around 5ish the guy called me to say he found a loose wire and fixed it. The next day, I was getting my oil changed and the car kept dying while at that oil change place. They recommended I take the car back to Firestone so I did. I told them the problem was the same as when I brought it in the day before. I was asked to bring it back the next day, but the car would not start again so I had to leave it there. They finally replaced the crankshaft position sensor and called me at about 1 PM on Thursday. I had no car for three days because they didn't listen in the first place. At least they didn't charge me for the diagnostics again. The whole repair cost about $225, but I was without a car for two days longer than necessary. Uber made out though.

I got an engine light on as a warning. They could not get me in for two days. They may be good at…read morewhat they do, but if I can't get in to see them.

Zentners is a quality auto repair. Had my vehicle in there for service, and the service writers and…read morethe auto technicians were above expectations. Competitive pricing when it comes to comparing to other auto repair shops, such as Bergstrom and auto select. Honest mechanics and will tell you the problems and not hand you bulls*it lies like dealer ships will to just get your money. Truly a awesome experience and will be going there again.