These guys renewed my faith in humanity tonight. It is Friday at 5:15 p.m. This shop closed in 45 minutes. I just discovered I have a sharp object in my tire, and I need someone to look at it. They immediately took my car into the bay, but the service rep could not get my tire off because I have a locking lug nut. When I had my vehicle in for service, the previous shop lost the key to the lock. The service rep assured me I could get through the weekend, but he would dd some extra air to the tire. He just asked that I keep an eye on the pressure over the weekend. I agreed to bring it back in on Monday or Tuesday, and they would figure out how to help me. I was truly amazed with their concern and professionalism. There were 4 gentlemen (Caesar, Ethan, Preston and David) there, and each was helpful. It's been a long time since I received such great service. It came at a time when I really needed help, and I am extremely appreciative for their help. I highly recommend this Matthews Tire. They are a great team. read more

Just had a head gasket replaced on my car at a different shop. Brought it in here to get 2 front tires, but declined an alignment after the tire install at Matthews due to needing new control arms and an alignment at my main mechanic. After I got two tires put on my wheel was angled off center and my traction control light came on, which I assumed was from not getting an alignment from Matthews. When I brought it to my other mechanic for control arms, they immediately said that the outer tie rod was bent and it looked like it was jacked up on it accidentally. All of these repairs were within 2 weeks. When brought to Matthews, they advised that their "most senior tech" said that they weren't even working in that area and couldn't have done the damage. Their damage cost me an extra $450 for the tire rod replacement. Been going to Matthews for over 15 years, I'll never go here again. read more

A couple of weeks back, I was leaving for out of town due to a family illness and when getting gas before the trip, I was having issues with getting the car started. Knowing I couldn't get on the road with a potential issue like this, I was going to go to my local dealer. Instead, I went to Matthews on College Avenue hoping they could get me in to find out the problem. Not only did they work me in right away, they discovered I needed a new battery, did the service and I was on my way to my trip in a little over an hour. The staff was super accommodating and I am very thankful they were kind enough to take me without an appointment as a walk-in. read more

The old we can't do a wheel alignment because Of a supposedly worn part oh ! And that will be $47 Bucks. UMmmm Excuse me how's that again ? How about informing the wheel alignment customers that if critically specific parts related to alignment are badly worn OR safety compromised there -- (may be \ can be \ will be) a $47 inspection fee . Not specifically those words of course but something to inform the consumer of an impending possible charge NOT oh we can't do the alignment 1 or more parts are bad and that will be $47 please. And it's the same inspection they or any Mechanic will do before every alignment anyway but if they don't align you pay $47 Bucks for the information. And by the way I installed the 2 parts in question about 4 -6 Months ago! Both MOOG Brand Parts. It was my very intelligent wife that took the Vehicle in and knew parts were fine. It happens my friends they all try this BS with alignments most specifically. Make them prove it Watch the "Dry Park Test"- Wheel Shake Test , Pry Bar Test, ! MAKE THEM PROVE IT!. Signed: 25 Years as a Vehicle & High Speed Machinery Engineer & Retired N.Y.C & Miami Dade County Private Investigator. read more

Made an appointment to have my brakes checked. Explained i just had new brake pads rotors and calipers and caliper brackets installed. Along with a new master cylinder and my pedal would still fade to the floor after holding pressure on the pedal for a period of time. They test drove it then proceed to tell me they have no idea what is wrong. And charge me $78.00 which is what I was quoted. Thats not the complaint all they did was tell me something I already new. I was expecting them to at least test the ABS module or the sensors. And I know this wasn't included in the so called inspection but they didn't even offer any suggestions. So basically if you have brake problems and are worried about the safety of the vehicle don't go to Matthew's tire. read more

I just had 4 brand new tires installed on my 2012 RAM Laramie 1500. Good price, great installation. - Drew, at the counter took my payment and handed me two pieces of paper as my receipt. 10-12 minutes later heading north on 41 in the traffic and massive road construction, I thought, "where's my new tire warranty packet?" I called him and he stated that "I could come and get it " I told Drew, "I'm not wasting my time turning around, I want you to mail it to me." I live in Howard and had a 2 pm previously scheduled appointment. Simple mistake by Drew, I guess, but how does this logically occur? Two hrs of sitting and they "forget" to prepare my paperwork? I've been buying tires at Matthews Tires for 15 years or better, multiple vehicles. Re-training is sometimes necessary for employees. Will he mail it? read more

The staff at Matthews goes above and beyond! The front desk staff are always so friendly and welcoming and greet you with a smile. I took my car in last week for a huge repair; it was supposed to take 3 days, but the technician came in early twice and it was done in a day and a half. I met the technician and he was so kind and genuine; very personalized service. They also saved me a few hundred $$! I've always had great service there, it's a family-owned business local to the Valley and you can tell they care about their customers. Highly recommended! read more

This is the place that damaged my car when it was not placed on the hoist properly. Very obvious hoist marks in front of rear tire when I got home. These people are a bunch of jerks! I have never been back there. read more

Very friendly, professional and proficient. Got me in to fix a leaking tire that was covered under their warranty, when I bought the tires 2 years ago. Dropped car off and picked up a hour later. read more

Been taking my cars here for 20+ years. Consistently great service. Had a small problem last visit, but they made it right. Immediately, professionally. Thank you to Dan, Robert, & Craig. you went above and beyond to listen and ensure my trust in Matthews Tire continues. I highly recommend Appleton Matthews Tire. You can, too. read more

Worst customer service and most overpriced shithole I've ever seen. Parts are minimum 5x overpriced. Want a $200 brake job to hit 1500 bucks while being verbally abused if you refuse unnecessary work? These criminals ate your boys. Only reason they stopped breaking the law is cuz my stranded ass walked in with a 90 lbs German shepherd and a bag of hate. read more

After driving on a donut for far longer than we should have trying to find someone who stocked my tire, we found Matthews. Zu (hope I spelled that right) found a tire for us! Such nice guys, all of them! Definitely 5* service and I highly recommend them. read more

The autobody shop itself is great. Clear cut and good price. But heres why I'm writing a review. The girls up front. Alisha was mature enough to deliver high quality customer service by being kind. Amy on the other hand, needs to have a job at a call center where employees are not expected to smile or be nice at all. Her presence is extremely uncomfortable to even be in the same room as. Unbelievably miserable and unfriendly customer service from Amy, big bad boss lady. Will never return because of how absolutely awkward she is with not even saying hi on multiple occasions. Good luck to Matthews tires getting any women clientele with her there. Women like friendly women. read more

Car was sputtering when I brought it in. They test drive it twice and it drove fine. They then checked codes and didn't find any. They guessed it was moisture from sitting... ... and charged me $113!! $113 to test drive the car twice, check codes, and determine that nothing is wrong?!? read more

Found out that I had a major puncture in a tire, dropped it off last night and they had it patched up and ready to go to morning. Friendly and helpful. Definitely will go back. read more

Scratched freshly powder coated rim and argued, interrupted and came up with excuses vs addressing the issue, never OFFERED a refund! The story: This morning I discovered a bead leak on one of my winter tires, needing it quick I needed some where close. That leaves me with Matthews Tire or Tires Plus. Always trying to stay true to local or intrastate companies I went to Matthews... And never again! I pick it up to find the tech over tightened my wheel on the wheel balancer causing deep scratches. When showing the manager of course I was confronted with denial. I've only two lug mounted the rim once to move the car since being powder coated. "Nope, there's no way we did that. " "Did we take the wheel off?" "Oh well that's from the lugs then" "Oh look over here, where its bubbling up, must be the finish." "Has this (the finish) even had time to dry?" This is a winter rim, I didn't do a perfect prep before it was coated so there are imperfections. Last time I checked powder coating was BAKED on not to mention POWDER, there for never going on wet. After walking out due to my extreme rise in anger, I stepped back inside to demand a refund. "Why would I do that?!" After he snatched my invoice and doing some computer stuff, I was handed my new invoice with a "There's just no way we did that." read more

MATTHEWS TIRE - Tires Near Me - Appleton, Wisconsin

My boyfriend and I called Matthew's at 6:30 on a Friday night having frantically searched for a place that was open to change my flat tire. Although they were closing in a half an hour, they told me to come by and they would take care of it. Dave, who we assumed was the manager, was exceptional. He joked with us, made us laugh and was one of the most pleasant individuals I have ever encountered at a car repair establishment. My boyfriend and I both felt bad about them having to stay open later but Dave assured us it was no problem. 20 minutes later, the tire was replaced, Dave gave me some advice about when to change the next ones and we all got to go home. We will definitely be returning to Matthew's Tire in the future. read more

I rolled into town on a flat, checking into a downtown hotel in a hurry at the end of business hours on Friday, not a good situation. The tow truck driver brought me to Matthews actually by accident, I had found a different tire place using Google, but it all worked out as this place was open until 7 on a Friday, they took me in and replaced the tire with a high quality new Good Year comparable to the other three I had on the car, in and out in about 20 minutes just before closing time. The total charge of just a sawbuck above a C-Note was reasonable. I was in that desperate situation of being out of town with a car problem, it was quite the relief to have the fair and competent treatment I got at this place. The young lady handling the business end was polite, competent, quick and efficient, pleasantly free of any scripted corporate insincerity or jargon. The young mechanic who changed the tire did a good job, no problems with the seal miles down the road. The waiting room is clean and comfortable, the customer toilet surprisingly so as well. And, I got a free calendar. This is the most convenient location to downtown Appleton, or to the nearby stretch of highway 41. read more

Todd called today and replaced the damaged wheel. Would not hesitate to do business with them again in the future. Appreciate Mathews making this right. read more

Fabulous service. Great atmosphere and wonderful people. I wouldn't go anywhere else.

Had an alignment issue with my Jeep Wrangler. Took it in to Mathews Tire Menasha location. They were able to get me in quickly and now it drives like new (without costing a small fortune). The customer service was fantastic. They earned a customer for life. read more