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    Pollo Tropical

    2.0 (95 reviews)
    Open 10:30 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Pollo Tropical

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    Daren R.

    First time at this Pollo Tropical in Boca Raton, FL. The drive thru was empty but decided to go inside to order 4 meals. The cashier was polite but confused, so it took some time ordering but we finally got it all right except forgot the black beans on one of the TropiChops. It never goes smoothly when ordering at any Pollo location from our experience. We took the meals home which were packed perfectly and lids were tight. It was around $50.00 for four meals and drinks which is a great price. The meals were still warm and delish.

    Menu
    Margie W.

    Always love pollo tropical! The closest one for me is the one on federal. This place is clean, the ladies at the counter are nice and friendly! When I said the cilantro sauce is my son's favorite she added two more! It's a family food that never gets old - the original family chicken rice and beans!

    a bowl of chocolate pudding and a plastic water bottle
    Larry F.

    Unfortunately, over the years, this place has been on a steady decline. Today it took first prize as the worst meal I ever had at this chain. This one was on Federal Highway in Boca, my first time at this location. We ordered the six-piece shrimp with a salad and no cheese. We went to get five shrimp and a salad with cheese. When we initially ordered the food, we were specific about the cheese. We overlooked the cheese until we sat at the table and started eating the shrimp. When I questioned that at the counter, they said, "Oh, I don't understand why" They proceeded to dig up the shrimp from someplace and provide us with the sixth shrimp. The other order was half a chicken with black beans and rice, a simple, straightforward request. Well, don't you think they messed that up, too? They brought the order out with just the black beans but no rice. Nothing end of itself is critical, but when you combine everything together, it shows a total lack of competence in the staff. I found that to be the same as the other location in West Boca. Now let's get to the food! The shrimp tasted like it was reheated and disgusting; the coding of the shrimp was removed, and the shrimp was consumed without the coating and still didn't taste good. The chicken was horrible, and it was a dry taste, like it's been sitting out for a while and you needed water to wash it down. I love this chain and have for years, but I believe that the clock has run out, and I'm not sure if I'll ever go back again.

    This is what I got for $11.00 Where is the beef ? Scammers scam

    Stay away from this Pollo tropical it's a rip off. They barely give you any meat on the tropic chops. Whether you get steak or the Ropa Vieja. You will get ripped off big time you'll also be hungry because there's barely any meat in there. And the employees are arrogant, and they treat customers like shit.

    Stale old fried yuca

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    7 years ago

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    10 years ago

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    Customer C.

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    8 years ago

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    Customer C.

    We apologize for the experience please check your inbox for follow up

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    8 years ago

    Good food! Service isn't too great they sound very annoyed with you when ordering or if you have any questions. Disappointed

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    Page 3 of 3

    Ask the Community - Pollo Tropical

    Review Highlights - Pollo Tropical

    Good, fresh food, inexpensive, and quick.

    Mentioned in 2 reviews

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    Shake Shack Boca Raton - Smoky Classic BBQ Burger.

    Shake Shack Boca Raton

    3.4(576 reviews)
    2.1 mi
    $$

    Service is Excellent. The food is okay, but the burger portion, bun and size is on par with Burger…read moreKing Double Burger for twice the price. Flavor and Taste on par with BK too. Very nice Ambiance and I like the Corn Hole game on the patio. Nice touch. Better than a McDs playground. Fries are nice and crisp, but taking my queue from in and out burger, as i'm from california and just visiting, I asked for fries well done and they made to perfection on that request. Tasteof fries, you can barely taste the potato flavor, and something like a light Sea Salt is missing, and you can dip them in the barbecue sauce mix up for the shortcomings. Come for the service, stay for the corn hole game, and outdoor patio Atmosphere and if you get something to eat at least, you won't go away hungry. Update from last night: upon reflecting about my burger, I went inside in to review the menu and the app menu, which was on my phone and realized that they must have given me someone's special order. Because it didn't have the cheese, inion rings or the bacon or the lettuce and tomato, and so they offered to remake it for me again to which I replied, "Yes, I would like to really try it the way it is intended." The only problem with that is I was full and could not eat it until today and I reheated it. Now I must say, it's pretty darn good. The other thing is that their 50/50 lemonade/ Iced tea, I asked for more tea than lemonade, and the tea was just so weak, and I'm not certain why. Overall, I may be compelled to come back again, because of the service and their efforts. I tried Shake Shack once last year in Glendale, California. And it seemed like it was okay, and I just don't remember much about the food or the experience in Glendale California. Aren't your name?I have helped to build and design restaurant menus and concepts for the ground up like granville, restaurants in LA, and a few that I signed NDA is for. I would recommend that they come up with a few more menu options.Because they are not competing with In n' Out Burger, their prices don't justify that but the quality of ingredients appears to be better, and where they can excel, is to lean into More flavors & versions of existing products.

    I do not understand this franchise. They have three computer screens at the counter for you to…read moreplace your order. The problem is that it takes most customers several minutes to complete complete their orders. The result we had to wait about 4-5 minutes before one was free. A mystery. My wife ordered a grilled cheese sandwich. The bread was toasted but the cheese was not melted. How do they do this? The cheese fries were tasteless and soggy. The hamburger was inferior to a Burger King mini-whopper for more money. Bah, humbug! Shall not return.

    Photos
    Shake Shack Boca Raton - Restaurant Interior.

    Restaurant Interior.

    Shake Shack Boca Raton
    Shake Shack Boca Raton - DUBAI Chocolate Pistachio Shake.

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    DUBAI Chocolate Pistachio Shake.

    V & S Italian Deli & Subs

    V & S Italian Deli & Subs

    4.5(826 reviews)
    0.1 mi
    $$

    Sounds crazy to say this one of the best Italian subs and it's in Boca Raton, FL…read more Anyways this place is the real deal! V & S Italian Deli is an authentic Italian deli. It transports you to an Italian NY deli. The place is packed, bustling spot and that alone tells you everything you need to know. You know it's good when you walk in and the place is packed. We split the Chicken Cutlet Florentine and it was absolutely incredible. Heads up: the full size is massive, so splitting it is definitely the move and still totally worth it!! The service was super friendly despite how busy it was. I had my eye on the black & white cookie too because what's an authentic Italian deli without one? Sounds like my next visit to Boca includes trying more stuff!

    I found this spot through Yelp because of the strong reviews, so I decided to give it a try. When I…read morearrived, there was a long line and the place was packed -- always a good sign that something's being done right. The sandwich itself was good, made with quality ingredients and solid flavor overall. The bread and fillings were fresh, and you can tell they care about what they're serving. One small detail: I wasn't offered any sauce suggestions, and because of that, my sandwich ended up feeling a bit dry. I think a simple recommendation from the staff would've elevated the experience. Still, it was tasty and reasonably priced. The place is small, but it gets the job done -- very much a neighborhood deli vibe. Overall, a good, no-frills sandwich spot worth trying, especially if you're already in the area.

    Photos
    V & S Italian Deli & Subs
    V & S Italian Deli & Subs
    V & S Italian Deli & Subs

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    Laspada's Original Hoagies - Roast Beef - Large enough for 2/3 people

    Laspada's Original Hoagies

    4.3(503 reviews)
    3.1 mi
    $$

    I was driving down Glades Road on a rainy Sunday around 10:45 am. Decided to pull over into this…read moreshopping center to see what was open until the rain let up (which it didn't). Laspada had a lit up sign in the window saying they're "open." I seem to recall Next Door Boca giving them decent reviews. I am a native of Philly, hometown of the hoagie. I thought I'd give this place a try. I ran from my car through the rain and tugged on the door....locked. The door hours say open at 11! So much for the lit "open" sign. They have outdoor metal tables and chairs under an awning. I sat at an outdoor table for ten minutes. I looked through the storefront window at a couple employees prepping and I read the wall menu. A guy unlocked the place at 11. I let a young family and several other guys go ahead of me. Guy at the slicing wheel waited on me. I ordered a small Mama Lastrada turkey & salami on wheat. There's about a half dozen employees behind the counter dealing with the assembly line of customers and sandwiches. Guy at the slicing wheel tells me one of the other guys will work on my sandwich. Okay. However, I can't move down the line because there's customers still lined up ahead of me waiting for their food. Slicing wheel guy looks up at me a minute later and asks what he can get for me. I look back at him waiting for him to recognize me from a minute ago when he already had sliced my order. No recognition! I repeated my order to him. Now he remembers me! He again refers me to one of his junior sandwich prep guys. I overheard him telling a busy junior guy, "This is just a small Mama on wheat" or something like that. Still, I can't go down the line because there's guy ahead of me had placed an order for 3 sandwiches. I swear to you that the slicing wheel guy asks me for a THIRD time for my order! By this time, I felt like I was in a Monty Python sketch. I repeated my order. Again, he refers me to a third junior associate (Manny, Moe, and Jack)? Finally, a young associate asked me for toppings. I had noticed two lettuce bins. One bin looked fine. The other looked a little brown. I decided to skip the lettuce rather than ask him to pick from the left hand bin and embarrass them. I also saw a black speck in the onion bin. It probably was nothing but I decided to skip onions just to be safe. I chose tomatoes, Swiss cheese, pickles and sweet peppers. The debit card reader asks if I want to tip. I skipped that. Price was reasonable. Hoagie was okay. The roll was soggy. Philly hoagie shops pride themselves on their rolls. I understand this is Florida, not Philly. I can appreciate this place is popular and busy. However, being asked for my order 3 times by the same experienced worker there left me feeling less than special as a customer.

    5/5 -- Worth Every Mile…read more Laspada's Original Hoagies is that spot for me. Whenever I head south, it's the very first place I stop--and when I'm driving home, it's the last place I hit before getting back on the road. I even have to bring home a full order for my family, three hours away. I literally drive three hours just to eat Laspada's. That's how good they are. It was one of my favorite places when I lived in South Florida, and after all these years, they're still making the best hoagies I've ever had. Fresh, flavorful, stacked, and totally unmatched. If you know, you know. And if you don't--go. You'll understand immediately.

    Photos
    Laspada's Original Hoagies
    Laspada's Original Hoagies - Turkey "small" sub

    Turkey "small" sub

    Laspada's Original Hoagies - New location (2024).

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    New location (2024).

    Blaze Pizza - Get the everything pizza it's the best deal. I don't do meats but I like to add the basil garlic and onions and the arugula

    Blaze Pizza

    3.8(272 reviews)
    0.2 mi
    $

    Food is tasty . Fun to choose your own various meats , cheeses, and veggie toppings on a thin…read morecrusty gluten free base ( the counter server will offer to put on latex gloves for you if sensitive to wheat flour . ) some counter servers let you have a bit more ingredients if asked ( but not in pick up / delivery orders- sometimes pick up orders are skimpy ) - Know that extra side sauce has a charge too . Ambiance is a little too cold and no atmosphere. Chairs are not the most comfortable. You order , pick out your pizza , pick up at another counter . Self -serve water , tea , or sodas from machines . Napkins , utensils (if needed )and to go boxes are all self- serve.

    Blaze oh blaze You got me in a daze…read more I ordered for online pickup for A S A P But when I arrived it was not yet ready I made my own pizza with spicy red sauce For my cheese, I got mozzarella and parmesan on top My meats were pepperoni, ham, chicken, bacon and sausage My veggies were peppers, basil, artichoke, tomato, spinach and garlic I added a special request of extra bbq drizzle but was declined But I still got all this for a value of $11.49 Service was nice as he gave me more But if I wasn't there to say, he'd close the box before The pizza was cooked at the perfect temp Although some crust had some burnt ends Overall the quality was still up to par I hope next time I can give 5 star!!

    Photos
    Blaze Pizza
    Blaze Pizza - Create your own pizza (fresh and delicious!)

    Create your own pizza (fresh and delicious!)

    Blaze Pizza

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    Carrot Express - Garden Salad

    Carrot Express

    3.9(107 reviews)
    1.7 mi
    $$

    My sister in law and I going to Mizner park for a museum visit and we drove right by Carrot…read moreExpress. It was trhe perfect destination for lunch as we wanted lunch but not a major sit down place as we were later than we thought. I learned about Carrot Express from a Yelp event and I knew it was perfect for her. We both had 1/2 Tuna on a Ciabatta roll and soup. I loved the Gaspacho. It was light and perfectly made, fesh veggies and the proper amount of vinegar. I generally do not eat tuna salad in restaurants because they use chunk white tuna. Carrot Express is fresh and white tuna as was surprisingly excellent. The addition of avocado and a small amount of alfalfa sprouts waas different and tasty.,tomato with tuna is always lovely. Sister in law felt the soup was tasty and she also agreed the tuna tuna was excellent. As a first time customer my sister in law was given a piece of carrot cake. We shared and completely loved it. I usually am not a fan. I guess my previous experiences were poorly made because this was excellent! Thank you Carrot Express for a tasty experience.

    I ate at carrot express and I got the pesto chicken bowl and it was DELISH!!! So fresh, filled with…read moreprotein and an amazing meal. Sasha and Ashley helped me out and they were so kind and helpful. They made my experience coming here!! Lovely ladies :) If you haven't tried carrot express yet- you should! It's always 5 stars here

    Photos
    Carrot Express - Fridge Case

    Fridge Case

    Carrot Express - Pesto Chicken Platter with Sweet Potato and Garden Salad

    Pesto Chicken Platter with Sweet Potato and Garden Salad

    Carrot Express

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    Pollo Tropical - latin - Updated May 2026

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