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Pollo Tropical

2.0 (95 reviews)
Open 10:30 am - 12:00 AM (Next day)

Order Pollo Tropical Takeout or Delivery

Pollo Tropical Photos

Business Info

POLLO TROPICAL ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Good for kids

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Recommended Reviews - Pollo Tropical

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Reviews With Photos

Daren R.

First time at this Pollo Tropical in Boca Raton, FL. The drive thru was empty but decided to go inside to order 4 meals. The cashier was polite but confused, so it took some time ordering but we finally got it all right except forgot the black beans on one of the TropiChops. It never goes smoothly when ordering at any Pollo location from our experience. We took the meals home which were packed perfectly and lids were tight. It was around $50.00 for four meals and drinks which is a great price. The meals were still warm and delish.

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Margie W.

Always love pollo tropical! The closest one for me is the one on federal. This place is clean, the ladies at the counter are nice and friendly! When I said the cilantro sauce is my son's favorite she added two more! It's a family food that never gets old - the original family chicken rice and beans!

a bowl of chocolate pudding and a plastic water bottle
Larry F.

Unfortunately, over the years, this place has been on a steady decline. Today it took first prize as the worst meal I ever had at this chain. This one was on Federal Highway in Boca, my first time at this location. We ordered the six-piece shrimp with a salad and no cheese. We went to get five shrimp and a salad with cheese. When we initially ordered the food, we were specific about the cheese. We overlooked the cheese until we sat at the table and started eating the shrimp. When I questioned that at the counter, they said, "Oh, I don't understand why" They proceeded to dig up the shrimp from someplace and provide us with the sixth shrimp. The other order was half a chicken with black beans and rice, a simple, straightforward request. Well, don't you think they messed that up, too? They brought the order out with just the black beans but no rice. Nothing end of itself is critical, but when you combine everything together, it shows a total lack of competence in the staff. I found that to be the same as the other location in West Boca. Now let's get to the food! The shrimp tasted like it was reheated and disgusting; the coding of the shrimp was removed, and the shrimp was consumed without the coating and still didn't taste good. The chicken was horrible, and it was a dry taste, like it's been sitting out for a while and you needed water to wash it down. I love this chain and have for years, but I believe that the clock has run out, and I'm not sure if I'll ever go back again.

This is what I got for $11.00 Where is the beef ? Scammers scam

Stay away from this Pollo tropical it's a rip off. They barely give you any meat on the tropic chops. Whether you get steak or the Ropa Vieja. You will get ripped off big time you'll also be hungry because there's barely any meat in there. And the employees are arrogant, and they treat customers like shit.

Stale old fried yuca

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7 years ago

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4 years ago

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8 years ago

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6 years ago

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7 years ago

For a GREAT 3rd world experience: no greeting, no thank you, no receipt, and the WRONG food, this place is FANTASTIC! Last time for me!

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8 years ago

Employees sitting down as all the tables are dirty, 5 people working and the line doesn't move. Everything horrible.

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Page 2 of 3

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Review Highlights - Pollo Tropical

Good, fresh food, inexpensive, and quick.

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FlyBird Chargrilled Chicken - Grilled chicken sandwich

FlyBird Chargrilled Chicken

4.3(271 reviews)
4.7 mi
$$

You don't see places like this very often. Chef/owner Michael Salamo has had a successful career as…read morea serious chef and has now dedicated himself to doing chicken and fixings the right way -- and his small place is seriously impressive. More homey than slick, this spot hits exactly the right notes by combining satisfying food with genuinely good, personal service. The woman behind the counter holds court and seems to know just about everyone who walks in -- always a good sign, and a clear indication that people are happy and keep coming back. I placed my order and grabbed one of the few tables. Most orders are clearly for takeout, and those in the know call ahead to shorten the wait. This is not fast food. I wanted to try both the roast chicken and one of their popular sandwiches. I ordered the Half Chicken Meal, served with roasted garlic, grilled lemon, flatbread, and their signature green sauce, plus two sides -- Mashed Potatoes and Creamed Spinach. The chicken was excellent -- high quality and perfectly cooked. I tend to focus on the pure flavor of the chicken, so I didn't use the accompaniments much, but I did try the green sauce, which was really good -- super fresh and clean-tasting. The sides truly elevated the meal. Fantastic mashed potatoes and creamed spinach that could easily rival what you'd find at a top steakhouse. For me, the sides clinch the deal and really define the specialness of this place -- a pleasure to find quality like this at a local, casual spot. I also ordered the Grilled Charbird Sandwich (grilled chicken breast, crunchy slaw, sliced pickles, chipotle mayo, toasted bun), which comes with one side -- I chose Broccoli. The sandwich is very well conceived, with great flavor combinations built around an excellent chicken breast, and it's a generous size. The broccoli was very good, though I'd still give the edge to the mashed potatoes and creamed spinach. Based on this impressive first visit, I'm very much looking forward to returning to try other interesting menu items -- especially the Chinese Spareribs, Chicken Pot Pie, and homemade desserts. VERY HIGHLY RECOMMENDED

Having only tried this place as part of a Yelp! event, we decided to just give it a shot for…read moredinner. It was just as amazing. The char grilled chicken is moist and delicious with crispy skin, and accompanied by a whole head of roasted garlic, a grilled lemon, fresh beaked bread, and a parsley dipping sauce. We also got a side of mashed potatoes with gravy. Not gonna lie, this place is pricey, $15+ for a quarter chicken is real restaurant prices, but the quality makes the cost worth it...

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FlyBird Chargrilled Chicken - Simple venue, quality findings throughout

Simple venue, quality findings throughout

FlyBird Chargrilled Chicken - Welcome to flybird

Welcome to flybird

FlyBird Chargrilled Chicken - Fried chicken sandwich

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Fried chicken sandwich

Huey Magoo's - West Boca - Magoos Favorite Salad with Crispy Tenders

Huey Magoo's - West Boca

3.8(41 reviews)
7.8 mi
$$

Huey Magoo's is a solid spot if you're craving quality chicken without the usual fast-food…read moreheaviness. I ordered the Magoo's Favorite Salad with 8 original fried chicken tenders, raspberry vinaigrette, walnuts, greens, and cranberries. The chicken had a nice crisp without being greasy, and the salad itself was fresh, and a nice portion. They also offer a grilled chicken option if you're looking for something lighter. The restaurant is clean, spacious, and comfortable for a casual meal. It's a little easy to miss since it's tucked into the corner of 441/Glades, but once you find it, there's Free parking nearby and it's handicap accessible. Plenty of seating inside. Overall, a tasty and convenient choice for fast food chicken tenders without the grease.

If you're gonna call yourself the "Filet Mignon of Chicken" you better be bringing your A game to…read moreback that up. Unfortunately for Huey Magoos, they brought their Z game when I showed up. I kept reading about how Huey Magoo's had really amazing chicken and I've been wanting to stop by forever. I should say that I don't usually get chicken tenders that are breaded and fried I go with the grilled, and I usually go to Chick-fil-A to get it. They do a really good job. But I was definitely curious to see what Huey Magoo's was all about. So I stopped by with my kid on Thursday after school. I got three grilled tenders and fries. It was about 10 bucks for everything. I cant begin to tell you what a disappointment the food was. The tenders seemed microwaved and reheated. They were dry af, extremely tough hard to cut through and very chewy. It was completely disgusting. Also, my fries were lukewarm and I didn't really love the seasoning blend they used. After a few bites I knew that I was going to throw the entire thing in the garbage which I did. Luckily my kid was a good sport and we went over to Chick-fil-A to cleanse the palate so to speak. I don't know what the hype is all about, but I definitely do not see it. "Filet Mignon of Chicken"? Don't think so guys.

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Huey Magoo's - West Boca - Inside dining area

Inside dining area

Huey Magoo's - West Boca - Magoo's Sandwich

Magoo's Sandwich

Huey Magoo's - West Boca - Inside dining area

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Inside dining area

Raising Cane's Chicken Fingers

Raising Cane's Chicken Fingers

3.5(93 reviews)
7.7 mi
$$

We went here for a Yelp! Elite experience but we can't stop coming back. The chicken is huge and…read morecrispy the flavors are delicious and I wonder what they're putting that coating bc it's a winner. The coleslaw is tangy but not heartburn tangy. It's just right. The fried....oh my...the fried!!! Perfectly crisp on the outside and mash on the inside. One of the best parts, the toast. Get the heck outta here!! It's buttery and has the perfect grill on it. The platters are reasonably priced for the amount that you get and the place is spotless. The service is wonderful and worthy of restaurant vs fast food a quality. Everyone has a smile and you can't help to leave with the same. We have a much closer chicken spot but will gladly drive the extra 7 minutes too get to Cane's. Great job to all!!!

I think most people know what Raising Canes is like given that it's a national chain, so I'll start…read morewith my thoughts on this location. This location has a giant drive through, so it seems like it can handle a lot of drive through orders, although it was not very busy when I came. In terms of dining in, there are more tables outside than inside (the inside dining area is actually kinda small). All of the staff were super friendly and helpful, and my order came out quickly and piping hot. In terms of Raising Canes in general, I feel like Raising Canes is kinda like the In-N-Out of chicken restaurants. The menu is focused on a small set of foods, and those foods are done well. I'd only give it four stars though because I prefer other places' tenders and the food options they offer more, specifically the sauce options (I'm not the biggest fan of the Canes sauce). But the Texas toast and French fries are really good. On a sustainability note, I'd also wish they didn't serve everything in styrofoam containers. I feel like there is a more sustainable and Earth friendly option than styrofoam.

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Raising Cane's Chicken Fingers - Drink area

Drink area

Raising Cane's Chicken Fingers - Great order. Getting better each visit.

Great order. Getting better each visit.

Raising Cane's Chicken Fingers - Drive-Thru.

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Drive-Thru.

Shake Shack Boca Raton - Smoky Classic BBQ Burger.

Shake Shack Boca Raton

3.4(576 reviews)
2.1 mi
$$

Service is Excellent. The food is okay, but the burger portion, bun and size is on par with Burger…read moreKing Double Burger for twice the price. Flavor and Taste on par with BK too. Very nice Ambiance and I like the Corn Hole game on the patio. Nice touch. Better than a McDs playground. Fries are nice and crisp, but taking my queue from in and out burger, as i'm from california and just visiting, I asked for fries well done and they made to perfection on that request. Tasteof fries, you can barely taste the potato flavor, and something like a light Sea Salt is missing, and you can dip them in the barbecue sauce mix up for the shortcomings. Come for the service, stay for the corn hole game, and outdoor patio Atmosphere and if you get something to eat at least, you won't go away hungry. Update from last night: upon reflecting about my burger, I went inside in to review the menu and the app menu, which was on my phone and realized that they must have given me someone's special order. Because it didn't have the cheese, inion rings or the bacon or the lettuce and tomato, and so they offered to remake it for me again to which I replied, "Yes, I would like to really try it the way it is intended." The only problem with that is I was full and could not eat it until today and I reheated it. Now I must say, it's pretty darn good. The other thing is that their 50/50 lemonade/ Iced tea, I asked for more tea than lemonade, and the tea was just so weak, and I'm not certain why. Overall, I may be compelled to come back again, because of the service and their efforts. I tried Shake Shack once last year in Glendale, California. And it seemed like it was okay, and I just don't remember much about the food or the experience in Glendale California. Aren't your name?I have helped to build and design restaurant menus and concepts for the ground up like granville, restaurants in LA, and a few that I signed NDA is for. I would recommend that they come up with a few more menu options.Because they are not competing with In n' Out Burger, their prices don't justify that but the quality of ingredients appears to be better, and where they can excel, is to lean into More flavors & versions of existing products.

I do not understand this franchise. They have three computer screens at the counter for you to…read moreplace your order. The problem is that it takes most customers several minutes to complete complete their orders. The result we had to wait about 4-5 minutes before one was free. A mystery. My wife ordered a grilled cheese sandwich. The bread was toasted but the cheese was not melted. How do they do this? The cheese fries were tasteless and soggy. The hamburger was inferior to a Burger King mini-whopper for more money. Bah, humbug! Shall not return.

Photos
Shake Shack Boca Raton - Restaurant Interior.

Restaurant Interior.

Shake Shack Boca Raton
Shake Shack Boca Raton - DUBAI Chocolate Pistachio Shake.

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DUBAI Chocolate Pistachio Shake.

Pollo Tropical - latin - Updated May 2026

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