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    Pollo Tropical

    2.0 (95 reviews)
    Open 10:30 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Pollo Tropical

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    Daren R.

    First time at this Pollo Tropical in Boca Raton, FL. The drive thru was empty but decided to go inside to order 4 meals. The cashier was polite but confused, so it took some time ordering but we finally got it all right except forgot the black beans on one of the TropiChops. It never goes smoothly when ordering at any Pollo location from our experience. We took the meals home which were packed perfectly and lids were tight. It was around $50.00 for four meals and drinks which is a great price. The meals were still warm and delish.

    Menu
    Margie W.

    Always love pollo tropical! The closest one for me is the one on federal. This place is clean, the ladies at the counter are nice and friendly! When I said the cilantro sauce is my son's favorite she added two more! It's a family food that never gets old - the original family chicken rice and beans!

    a bowl of chocolate pudding and a plastic water bottle
    Larry F.

    Unfortunately, over the years, this place has been on a steady decline. Today it took first prize as the worst meal I ever had at this chain. This one was on Federal Highway in Boca, my first time at this location. We ordered the six-piece shrimp with a salad and no cheese. We went to get five shrimp and a salad with cheese. When we initially ordered the food, we were specific about the cheese. We overlooked the cheese until we sat at the table and started eating the shrimp. When I questioned that at the counter, they said, "Oh, I don't understand why" They proceeded to dig up the shrimp from someplace and provide us with the sixth shrimp. The other order was half a chicken with black beans and rice, a simple, straightforward request. Well, don't you think they messed that up, too? They brought the order out with just the black beans but no rice. Nothing end of itself is critical, but when you combine everything together, it shows a total lack of competence in the staff. I found that to be the same as the other location in West Boca. Now let's get to the food! The shrimp tasted like it was reheated and disgusting; the coding of the shrimp was removed, and the shrimp was consumed without the coating and still didn't taste good. The chicken was horrible, and it was a dry taste, like it's been sitting out for a while and you needed water to wash it down. I love this chain and have for years, but I believe that the clock has run out, and I'm not sure if I'll ever go back again.

    This is what I got for $11.00 Where is the beef ? Scammers scam

    Stay away from this Pollo tropical it's a rip off. They barely give you any meat on the tropic chops. Whether you get steak or the Ropa Vieja. You will get ripped off big time you'll also be hungry because there's barely any meat in there. And the employees are arrogant, and they treat customers like shit.

    Stale old fried yuca

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    5 months ago

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    6 days ago

    The best pollo tropical in Florida! Excellent service and delicious food!! Near to the beach !!!

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    7 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    3 months ago

    The he place was full of smoke when I walked in. I still smell the place 3 days later

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    5 months ago

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    3 years ago

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    11 months ago

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    3 years ago

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    11 months ago

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    2 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    6 years ago

    Genesis was an absolute PLEASURE. She was so fast and amazing at multi tasking. Yummy and quick night snack.

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    3 years ago

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    4 years ago

    Really bad customers service my cashiers was in a bad mood or maybe she wants to go home please put people in the from with a nice smile

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    6 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    6 years ago

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    Customer C.

    Thank you so much for the amazing review, hope to see you back soon!

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    Page 1 of 3

    Ask the Community - Pollo Tropical

    Review Highlights - Pollo Tropical

    Good, fresh food, inexpensive, and quick.

    Mentioned in 2 reviews

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    El Patio Boca

    El Patio Boca

    4.2(70 reviews)
    0.9 mi

    Authentic latin dishes. Polite waiters, clean restaurant and great music . Friendly people and…read moregreat vibes.

    I've driven by El Patio countless times and always said to my husband "we gotta check this place…read moreout". Well we finally did. Once for soup and cappuccino around 2:30 and the last time for an early dinner around 4pm. On both occasions the restaurant was immaculate. And so was the gender less bathroom. The service was efficient and warm, and both servers preferred to speak in Spanish. And that's fine. Their menu shows Mexican dishes as well as Colombian dishes. And then everything else. Our soup the first time was a special. Pumpkin soup right before Halloween. It's a huge bowl and I mean huge not large. It was served hot as requested but was delicious. Our sit down meal was a breaded chicken breast with three - yes - 3 sides! The mashed potatoes were creamy. The yucca was boiled and delicious. We also had a mini chicken empanada in a corn outer. It had a touch of sweetness and was a treat for my tastebuds. I had the broiled salmon in their special sauce. The salmon was prepared closer to well done than any other heat and it was as requested. I'll order that again. Our eyes were bigger than our tummy's because when the chicken soup and veggies came, we asked that it be wrapped to go. There was a 1/4 chicken wing and foot in the container. Again, oversized. At $20+ it could be considered pricey. But once you saw how many ingredients there were and that think of chicken you're feeling it was worth it. We will return without question.

    Photos
    El Patio Boca - Dining room.

    Dining room.

    El Patio Boca
    El Patio Boca

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    Dona Arepa - La pelua cachapa

    Dona Arepa

    4.3(31 reviews)
    0.3 mi
    Locally owned & operated
    Women-owned & operated

    Dona Arepa is a women-owned business- newly situated in Boca after their og location has been a PBC…read morestaple for so long. The mini grocery part has a lot of directly imported snacks and a lot of pre-made frozen items to take home. I purchase spinach arepas and regular arepas from this section to bring home, and some chocolate cookies from the imported snacks, and ordered an arepa for myself (can't resist! so good!). There are several tables and chairs next to the storefront window- a nice spot for working or hanging, both of which I have done here before. The location is easy to find, in a plaza at a major intersection.

    Big fan of their arepas and táquenos! I've never seen such variety of arepas options, we tried the…read moreLa chevere (chorizo jalapeño and cheese), La sifrina (pulled chicken cheese and avocado mayo), and La llanera (steak avocado cheese and tomato). I also decided to check out some of the frozen options. I've never had Marquesa but I LOVED it, I would describe it as a frozen layered desert, somewhere in between ice cream and tiramisu. Definitely would get again. I also bought some frozen precooked táquenos but haven't tried them yet. Inside there is a seating section and a market section. Overall expect to get really good food, downside is it's not fast (about 10-15 minute wait) and it's not "cheap".

    Photos
    Dona Arepa - Valentine's themed menu items - for a limited time only.

    Valentine's themed menu items - for a limited time only.

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    Café con leche

    Pollo Tropical - latin - Updated May 2026

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