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Pollo Regio

4.3 (147 reviews)
InexpensiveMexican, Chicken Shop
Closed • 10:00 am - 10:00 pm

Order Pollo Regio Takeout or Delivery

Pollo Regio Photos

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POLLO REGIO ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids

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two containers of pickled onions
Frank T.

It's not often I give a rating like this, especially when first time trying a place. I am amazed at the service considering all the high ratings I saw for this place. I assume it was people who did not order delivery. I would have given it 1 star if it were not for the quick response I received from their corporate office, and since the Favor delivery person is also to blame. I ordered a bunch of food for delivery on a quiet Thursday afternoon. My wife wanted to try this place, since our go to chicken delivery place had closed after 5 years of great food and service. I am listing in detail what we ordered for delivery, as I don't know how someone, either the order preparer or delivery person, or both, could not review the order and see how many things were MISSING! And yet, I was charged for the full order. We ordered the following and below is what we got: 1 x Whole Grilled Chicken (1 x $24.99) = $24.99 1 x Charro Beans Large received 1 x Corn Tortillas 10 pcs NOT received 1 x Flour Tortillas 10 pcs received 1 x Onion w/ Habanero Small received 1 x Cabbage w/ Jalapeños Small received 1 x Salsa Habanero Small NOT received 1 x Pico de Gallo Small NOT recieved We received the chicken, beans, and flour tortillas. No salsa, pico, or Corn tortillas. Plus they gave us rice. We did not order rice! When they say small for the Onion w/Habanero and Cabbage w/Jalapenos, they mean small. Not even a side. Chicken was ok. The grilled skin and flavor was good, but the meat dry, and the size, it looked like chicken on a diet of bread and water. 1 x Chicken Soup 1 x Chicken (1 x $10.49) = $10.49 1 x Corn Tortillas 5 pcs received 1 x Charro Beans Medium received 1 x Cabbage w/ Jalapeños Small NOT received My wife ordered the soup. She is a connoisseur of this type of soup, and the only thing she said made it bearable was the two large pieces of chicken in there. They could have at lease de-boned the chicken. WE ALSO ORDERED THE FOLLOWING ITEMS BELOW OF WHICH NOT A SINGLE ONE ARRIVED. HOW DO YOU MISS THIS? 1 x Stuffed Potato 1 x Mixed Meat (1 x $10.99) = $10.99 1 x 1/2 Carne Asada 1 x 1/2 Pastor 1 x Salsa Verde Small 1 x Add 1/4 Avocado (1 x $0.99) = $0.99 1 x Extra Toreado Jalapeno (1 x $0.39) = $0.39 1 x Regio Platter 1 x Carne Asada (1 x $14.99) = $14.99 1 x French Fries 1 x Flour Tortillas 5 pcs 1 x Salad 1 x Salsa Habanero Small 1 x Cheese Sauce Small 1 x Salad (1 x $2.69) = $2.69 1 x No Salsa 1 x Grilled Onions 1 x Large (1 x $2.35) = $2.35 1 x Jalapeño Pepper 1 x Pickled Jalapeno (1 x $0.39) = $0.39 1 x Jalapeño Pepper 1 x Toreado Pepper (1 x $0.39) = $0.39 1 x Guacamole 1 x Medium (1 x $4.38) = $4.38 SUBTOTAL $73.04 DELIVERY CHARGE $3.99 SERVICE CHARGE $3.00 TAX $6.02 TIP $5.00 TOTAL $91.05 I called the restaurant multiple times, each time receiving an answering machine stating they were busy, and then put on hold. After 10 seconds of music it automatically hung up. How classy. I called and texted the Favor driver and no response. I could not even call Favor as the order was through the restaurant, but they used Favor. I finally submitted a complainT online and someone called me and apologized continually. They wanted to reimburse me for just the items missing, but as you can see there was more than just that. I would expect a place like this to comp the entire order, but had to convince them to give me $40 credit, and even then I had to get the credit in their app. So, I guess I have to go back to this place. I will order next time dine in at the counter, and see if they can recover from this.

Potato with beef

I got the potato with beef. It was terrible. Nest wasn't fresh tasting, the potatoes were all chipped up the meat was diced finely, they were both swimming in fake butter and two types of fake cheese. I was sure it was not my order. The green salsa was disgusting and not at all what I was looking forward to. I should have gotten this dish at pollo loco down the street I would have enjoyed my meal and it would have been faster with better service.

Pastor, asada, rice, beans, chips, and extras

I have been to the Berkman location twice. Yesterday we purchased a family dinner. It was delicious! Included were pastor and asada (you can choose 1 or 2 meats) rice and beans both had good flavor chips were crunchy and perfectly seasoned salsas ( we liked the red but loved the green) Limes LOTS of corn tortillas ( wrapped in sets of 5) Onion- grilled and chopped Cilantro In a huge easy to transport box! Staff was so nice and helpful. Great news one of the nice ladies told me the Pflugerville location will open in two months! I almost forgot- the churros are ! Last time I also had barbacoa which was delicious!

the front of the restaurant
Keisha A.

This company provides excellent service at an affordable price. The pina Agua Fresca was my favorite! The staff are professional, friendly, and loads of fun! You will not be disappointed.

the front of a restaurant

Good food, good service can never go wrong with their chicke. They even have Apple Pay which is good when you don't have money in hand. Fast customer service too.

More than 10 people in 105 degrees

Service is terrible, I made an online order and had to wait more than 30 minutes in the sun. They do not have any where covered to wait. The food is pretty good actually, I will not recommend this place to no one unless you want wait more then 40 minutes for a simple 1 entree order.

Number 8 1/2 chicken special for $11!

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14 years ago

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16 years ago

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16 years ago

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13 years ago

Oh my god! This is the best chicken I have ever had! Why is it so good!? How do they do it?! The beans too! Sheesh!

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16 years ago

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13 years ago

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10 years ago

I don't know what they do to their frijoles y arroz, but it is delicious! The chicken is equally as good! Not too expensive either.

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12 years ago

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11 years ago

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12 years ago

So so good and afordable! Get extra beans as they are SO good!!! The chicken is the best with that smoke flavor! Under $20 feeds 2-3 good!

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17 years ago

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15 years ago

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11 years ago

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16 years ago

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12 years ago

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12 years ago

I have been there several times since i moved here and its really the test of grilled chicken amazing!

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12 years ago

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10 years ago

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11 years ago

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14 years ago

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12 years ago

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11 years ago

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12 years ago

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11 years ago

This is the awesomest restaurant I have ever been to!!!!their food is extremely good, and give it to you right away!!

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14 years ago

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El Alma - Chips salsa and queso

El Alma

4.1(1.4k reviews)
5.7 mi•Bouldin Creek, 78704 (South Austin)
•$$

Duck enchiladas with mole sauce were awesome! Chips and salsa were homemade and delicious. Tacos…read moregreat and yummy margaritas. We had a wonderful server too. Ambiance very laid back but cute.

That rush hour traffic in Austin is lethal. If it starts raining too, oh buddy, what a nightmare…read more Eventually you'll make it to your destination and if it's half as good as El Alma, it'll be a sigh of relief. I've driven by El Alma many times being in the Austin area, but I never went until last Thursday, and after surviving a brief monsoon, I was glad to get a few drinks and eat some good TexMex with my large party just before a wedding. The best way to describe El Alma is that it is TexMex that is Austinified. Everything feels a little more unique and special than your classic TexMex options. I started off with a Mezcal Margarita that put a little hair on my chest and got me going. My group ordered two of their Nachitos, which were these nice nachos. For my main entrée, I got 3 Al Pastor tacos on corn with a side of their rice and beans. Their pastor was served with pineapples, onions, and cilantro with limes on the side. They were great and I immediately crushed them all. I thought their rice and beans were pretty good as well and a step above the typical TexMex rice and beans. The server was pretty attentive throughout our whole visit, and I honestly have no complaints about what they had to offer. Pricing on the meal and drinks was pretty standard for Austin, and I didn't think anything really took me out of the experience. On top of that, for being in Barton Springs, there is quite a bit of parking. I would love to come back at some point in the future and hang out on their rooftop bar because that seems like a lot of fun. Shoutout to El Alma for being a TexMex oasis saving me from the MoPac traffic. RIYL: TexMex, but better than your average

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El Alma - Busy on a Tuesday

Busy on a Tuesday

El Alma - Queso blanco

Queso blanco

El Alma - Mezcal Margarita

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Mezcal Margarita

Taqueria De Diez  - Carne Asada Taco

Taqueria De Diez

4.7(505 reviews)
4.9 mi•Downtown
•$$

My first night in Austin I knew I had to find some good tacos and Taqueria De Diez certainly…read moredelivered. This place is clearly loved by locals. As I was leaving my hotel I bumped into some coworkers outside and mentioned I was heading here for dinner. A person passing by overheard me and stopped to rave about how they're the best tacos you can get in Texas. The speakeasy feel was awesome and relatively easy to find despite this being my first visit to Austin. I had the carne asada tacos and they were delicious. I also ordered a side of chips and salsa but my weak tastebuds embarassingly couldn't handle the spice. Seating was limited but I was carrying out anyways. Will definitely return when I'm back in Austin!

Who would've thought that a taqueria tucked away in an unassuming alley would have some of the best…read moretacos in Austin? The first thing you'll see when entering is a bar. Go through another door, and you'll find a small dining area and a hallway with a sign showing you where to order. After you place your order, they'll give you a ticket. Be sure to hand the ticket to one of the cooks; otherwise you won't get your food. We got the carne asada tacos, adobada (pastor) taco, and carne asada volcan. Everything was seriously delicious, rich, and flavorful. The meat was juicy and tender, and they were very generous with the portions. If all the seats inside are taken inside the restaurant, you can dine in the bar area or outside in the alley. This taco speakeasy spot is so good, we came back the next day with our friends. We will definitely be back in the future!

Photos
Taqueria De Diez  - Go between the alley

Go between the alley

Taqueria De Diez  - Adobada (Pastor)  Volcan and Carne Asada Taco

Adobada (Pastor) Volcan and Carne Asada Taco

Taqueria De Diez  - The outside of the building in an alley.

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The outside of the building in an alley.

Licha's Cantina - Tacos

Licha's Cantina

4.1(844 reviews)
4.5 mi•East Austin
•$$

Another fun place in Austin! Great Mexican food, great and…read morefast service and the mood here was so cozy and inviting- we really enjoyed our food here. So we were thinking of tacos or Mexican food and my daughter suggested this spot as she had come here with some friends and really enjoyed their sopecitos. I had never had a sopecito! What is that! So we had to try... We were lucky to arrive at the right time (9 pm!) where we got their last table!! Make reservations or something because this is another one of those places that fills up! So- we were taken care of immediately: chips and some very hot salsas were set on the table while we chose. They menu is in QR code format, but we asked and got paper menus as well. Well I got the chicken sopecitos , my daughter got the pork ones and my partner got the meat tacos. Everything was delicious, the food arrived promptly, the portion size was perfect and bountiful and everything was super enjoyable. I really enjoyed trying some New Mexican favorites. Next time I will try some other delicacies since I always get tacos tacos burritos or quesadillas: time for some new items on the menu! Enjoy!

Could have been much better. Many of their dishes are very…read moresweet, instead of savory. Salsa was the best thing. Music was so loud in the back room areas that you could not even have a conversation with others at your table. When I asked to have the music turned down, I was ignored. Dishes were on the pricer side. We won't be back.

Photos
Licha's Cantina - Inside view

Inside view

Licha's Cantina - Cochinita Pibil

Cochinita Pibil

Licha's Cantina - Side seating area

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Side seating area

Fonda San Miguel - Tacos Al pastor, Cadillac margarita and numero uno margarita

Fonda San Miguel

4.1(1.4k reviews)
3.3 mi•Rosedale, Allandale
•$$$

We had the best server! Could only get a5:45 reservation so we wanted to ease in to dinner, and our…read moreserver made it happen. We had a drink, delicious prickly pear margarita! He brought warm chips and salsa...he gave great recommendations and we ordered a second drink... We told him when we wanted the food and it arrived soon after, and could not have been more delicious! Duck special with green mole, and chicken enchiladas suizas. So delicious all around! Love the decor. Beautiful light fixtures, warm Mexican vibe throughout...

Fonda San Miguel never disappoints! We visited on Cinco de Mayo with another couple, and as…read moreexpected, the place was packed--but we were pleasantly surprised to find a table fairly quickly on a first-come, first-served basis. We started with their famous house Margaritas with Tajín, and they were absolutely delicious--and definitely strong in the best way. My boyfriend and I shared the Ceviche Las Brisas, which was incredibly fresh with generous, perfectly cut pieces of fresh white fish from the Gulf of Mexico. For our main dish, we split the vegetable Enchiladas de Mole Poblano, served with rice and black refried beans. I wish the enchiladas had more vegetables. Everything on the plate was outstanding, and I truly think they have the best mole in town--rich, complex, and unforgettable. We were also celebrating a friend's birthday, and the staff made it extra special by surprising her with a complimentary Tres Leches cake, which was just as amazing as everything else we had. Great food, lively atmosphere, and wonderful service--Fonda San Miguel continues to be one of our favorite spots. We can't wait to go back!

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Fonda San Miguel - Bar

Bar

Fonda San Miguel - Cochinita Pibil

Cochinita Pibil

Fonda San Miguel - Frozen guava margarita

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Frozen guava margarita

Pollo Regio - mexican - Updated May 2026

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