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    Roots Chicken Shak

    4.6 (68 reviews)
    Closed 11:00 am - 9:00 pm

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    ROOTS CHICKEN SHAK ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise

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    Recommended Reviews - Roots Chicken Shak

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    Spicy Chicken Sandwich 1
    David L.

    Came for lunch on a Saturday. No line, and I was able to order at the kiosk right away. I tried to ask the staff for recommendations, but they were not responsive sadly. Perhaps they were just busy, but I was a little taken aback. I got the spicy chicken sandwich, as I had been wanting to try the duck fat fried specialty for some time. The videos I had seen showed a massive piece of chicken thigh, and while mine was slightly smaller it did taste fantastic and certainly was enough food to satisfy me. The sandwich wasn't overly greasy, and the kimchi mayo + giardiniera combo was bomb. I'd like to come back another time and sit outside at HEBs cafe area.

    Spicy chicken sandwich
    Kia L.

    Located right inside of Mueller HEB you do not want to pass this up! The chicken sandwich was delicious, the spices were not overpowering and you could taste the other flavors. I love that there was kale on the burger, although I didn't taste much sweet potato in the bun, it was delicious and the perfect comfort meal. The fries were warm and crisp! There was a bit of a line when I went and it took about 15 minutes for my food to be delivered. You cannot beat this quality and the prices!! It's extremely affordable and so good I may go back again for dinner tonight!

    Roots Chicken at HEB mueller
    Frank T.

    All I can say is wowie zowie! This place is fantastic. I honestly can say the best fried chicken sandwich I have ever had. I ordered the big bird which came with sweet potato bun, loaded with a fantastic tasting herb mayo, very fresh kale, tomatoes, pickles and onions. And let's not forget the humongous piece of deliciously juicy fried chicken. I never had a sweet potato bun, and was wary, but I am now a fan. It was light, tasty, fresh, and not overpowering. Wish I could get all my sandwiches with this. The sandwich pic looks like the topping were light, but they were actually perfect. Too many times places throw huge pieces of topping on sandwiches which over power and take away from the taste of the man ingredient. Not this one. It was just right. The chicken. MAN! The chicken was so good. The crust was just right and not as thick as it looks in the pic. The meat was juicy and cooked perfect. This chicken reminded me of my favorite fried chicken in the world; Japanese Karaage fried chicken. The magic is a great piece of dark meat chicken including the fat, and a perfectly made and layered breading crust. My first bite and I thought I was back in Japan, it is that good. I am sure being fried in duck fat makes it even tastier. I wasn't too hungry for fries, but when I read that they were fried in duck fat, I couldn't resist. They were perfect. Also, it is made to order, fresh out of the fryer as all food should be. The other plus was ease of ordering at the kiosk. This place rocks!

    Spicy bird chicken sandwich
    Rick S.

    Since moving to Texas I've become a big fan of H-E-B for the breadth and quality of its products. I was pleased to discover the food court at the Mueller location-everything I've sampled there has been very tasty. Roots Chicken Shak has a very limited menu with a few sandwiches, wings, fries, biscuits, salad and dessert. That translates into some really delicious food however focusing on quality over quantity. We tried the Spicy Bird chicken sandwich and the duck fat fries. The chicken was well breaded and fried nicely so the meat remained tender and juicy with a light touch of spices. On the sandwich we enjoyed the vegetables and pickled peppers and a punchy kimchi mayo that played well off of each other. The fries had a creamy texture and rich flavor from the duck fat. My favorite chicken sandwich in Austin is at Spicy Boys but this sandwich is excellent and well worth a visit to H-E-B. Highly recommended.

    Duck fat fries, spicy chicken sandwich no kale
    Alysha D.

    Soooooo delish! Highly recommend this place. Chicken is crispy, juicy and tender. Duck fat fries and pepper jelly biscuit are where it's at. The chicken sandwich is amazing as well. Whole family enjoyed this place and we have been back a couple of times.

    Front
    Shayer S.

    I'd eat here again for sure. The spicy bird was really good and proper spicy. The various ingredients, the sweet potato bun, the duck fat fried chicken, the spicy mayo all worked together to create something really tasty. The chicken has crispy batter on the outside yet juicy and flavorful inside, just the way I like it. And the piece is huge! With that said, price felt a bit steep for frequent returns. At almost $10, I would like a bigger bun to be proportional to the chicken piece inside. Or more preferably, lower the price a little along with reducing the size of the chicken to be the size of the bun. In any case, I definitely will be back with the better half who I'm sure will enjoy this spicy sandwich! I just gotta convince her first that paying $20 for 2 chicken sandwiches is going to be worth it!!

    Duck fat chicken tenders and fries with trio of sauces!
    Desiree A.

    Who knew that HEBs had awesome super simple fast takeout spots? I didn't! You walk right up to any of the five or so food court places and order and pay at kiosk. They then text you when ready. All the spots include fountain drinks (with Mexican cola my favorite) along with sweet teas in the bar area with inside/outside tables to eat at. Not to mention the bar has happy hour Now my food... I had the chicken tenders with duck fat fries!! Both perfectly seasoned to perfection. The chicken was juicy and the skin was just the right amount of "crunch". I also ordered three sauces that were phenomenal: ranch, honey mustard, sweet n spicy bbq! All together my taste buds were singing!! As if that wasn't enough - I did the southern sweet tea which was quite refreshing. I'll be back next week and will be taking my coworkers because there are other yummy places in the same spot. By far the best food court area ever.

    spicy bird & fries

    i ordered the spicy bird & fries. this sandwich is pretty fantastic. perfectly spicy for a spicy chicken sandwich. nothing crazy, but my chapped lips are burning! the chicken is perfectly cooked, crispy, uniform, and flavorful. the duck fat adds a unique, robust flavor. i love the addition of kale. the pickles, tomatoes, onions, and peppers have great flavor. the freshness compliments the richness of the chicken and sauce. i didn't get a strong kimchi flavor from the mayo, but it is flavorful. the bun is perfect. the fries are nice. nicely salted and fresh. a bit in consistent (some floppy). but hey. they're not the star here. my only critique is that the moisture of the ingredients causes the sandwich to fall apart halfway through. not a bad "problem" to have!

    Roots Chicken Shak (December 2022)
    Naol T.

    My Austinite brother claimed this was the best fried chicken sandwich in town and he was 100% right (trust me when I tell you I had doubts lol). Construction is key to a good sandwich, only a top chef would understand how superior shredded greens are to whole lettuce leaves. Have you ever taken a bite out of a sandwich/burger with slippery whole lettuce leaves and then have all the contents spill out? Not this sandwich. It is carefully and thoughtfully crafted. Recommend y'all try the original and spicy chicken sandwiches as well as the fries (the duck fat really puts it over the top). Also there's a dining area that you can eat in as well as order a beer if you wish. Wish we had a place like this in Sac!

    Now open!
    Olivia M.

    I loved the Spicy Bird chicken sandwich when I tried it for the first time at the Roots Chicken Shak location at Legacy Hall in Plano, TX, so of course I had to try it at the new Main Streat Food Hall location at my local HEB. It's the same delicious sandwich I remember! Tender chicken, full of flavor, spice and ingredients that just work well together, all between a perfect sweet potato bun. So good. The lightly seasoned fries are the perfect accompaniment; they don't compete in flavor and allow the sandwich to be the absolute star! A must try. Celebrity Chef, Tiffany Derry is a native Texan whose food has always looked drool-worthy on TV. I'm super thrilled to be able to try her food for myself and now support her culinary talents beyond the screen, right here at home. Welcome to ATX!

    Spicy Bird with Duck Fat Fries
    Will C.

    A really top-notch chicken sandwich thanks to the decision to use chicken thighs instead of lesser cuts. The well-breaded chicken thigh is juicy and tasty when you bite into it. In addition, the large sweet potato bun and various toppings provides a great overall textural combination. It's a really terrific sandwich that, at its price (and no tip), is a one tht I'd be happy to eat over and over again. Now for a few minor criticisms/notes: - Get the original, not the Spicy. The spicy kimchi mayo is too sweet and is a distraction for the overal sandwich - Kale salad topping is an undressed handful of kale. Would prefer the kale sald we see in the photos. - Can't say I really tasted the duck fat. Doesn't make a huge difference, but don't expect some canardine hit of flavor. - Duck fat fries were very forgettable. I would forgo. - Popular stand, worker seems very overworked. Get her some help, please.

    Aria H.

    Wow! Like wow. I ordered a large Caesar salad with chicken and sweet tea for $15.70. It was soooooo good. The seasoning on the chicken, the portions, the flavor! Next time I would ask for less bread combs on the salad, but every single bite was amazing. Will return many times.

    Spicy chicken sandwich
    Joseph G.

    You ever see a picture of a delicious local chicken sandwich that makes you say "oh shit I would pay anything for that sandwich" but once you get it, it's cold, smushed, and tiny? (I'm looking at you flyrite). Well, this place delivers a picture perfect chicken sandwich every time. It legit looks like the gorgeous photos. I've been disappointed by many fried chicken sandwiches in town, but this is far and away my favorite.

    Absurdly large spicy chicken sandwich for only $8. It's like they don't even care about profit margins.

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    Photo of Gino W.
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    8 months ago

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    2 years ago

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    H-E-B Customer Care

    Thank you for your thorough review, Ruben!

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    H-E-B Customer Care

    Thank you for dining with us. We hope to see you again soon, Kia!

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    3 years ago

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    6 years ago

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    1 year ago

    Best duck fat chicken tenders, fries and the West Indies sauce. Kale salad and biscuits are amazing.

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    Sounds like you enjoyed it! Thanks for coming by!

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    2 years ago

    Had the kale salad. Delicious. And that biscuit. Yay! My mom had the chicken she really enjoyed it

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    Thank you for the kind words! We hope to see you again soon!

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    Ask the Community - Roots Chicken Shak

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    Roots Chicken Shak - chicken_wings - Updated July 2026

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