I usually don't do reviews but everytime I try Kassie she has an attitude , unresponsive, and always a dilemma. When you have a business a local dusty nail shop that ur mom is selling fake designers out of and barely has clients you should maybe be nice w ur customers and keep your appointments. It's like Kassie doesn't have no customer service experience because she is always either sick or can't come in or remodeling or some excuse. She cancels appointments last minute and is very rude. Her and her mom lied a couple times and talked about me while I was there since phones have translators idk why they do that. I've never had a horrible experience with someone who is so inconsiderate to other people's times. I've tried her mom once but she sucks omg I would never again in my life give her a chance. I would just recommend another place that actually value their tipping customers. I'm always quiet and fast in there with Kassie but she just always has an issue or attitude and it's really unprofessional for no reason. read more