It pains me to leave such a low rating for what used to be my family's favorite place to satisfy our poke cravings. Poki Doki was one of the earliest poke places that popped up in the area when poke started to become widely known, and they never failed to deliver with their friendly service and generous portions. Plus we liked their variety of sauces and how there was no extra charge for a scoop of avocados! This was the place that got my parents into the Poke bowl craze, and unfortunately, during our last visit during the Labor Day weekend, we were quite disappointed.
In these COVID-19 times, it's questionable whether it's as safe as before to consume raw fish or not. Some of our concerns were that the fish wouldn't be fresh, and the establishments would not be strictly enforcing cleanliness and safety guidelines; however, judging from the most recent reviews, there was nothing but great praise, so we thought, maybe we were just being overly cautious. After all, why would businesses try to jeopardize themselves when business has noticeably slowed down?
It was Labor Day weekend, and it was announced that there was going to be a heat wave. It felt like the perfect time to get some poke to refresh ourselves from the heat. We were excited and entered the establishment only to find that there was no AC running, which at this point, we should have known better to just walk away. I'm not sure if the AC happened to not be working that day or if they were scheduled for an AC outage, but we naively thought that perhaps they had a back up plan in case such a situation happened. And honestly, a lot of establishments have made changes and improvements due to this whole COVID-19 thing so I assumed there would be some changes here as well. We walked up to place our orders, and as soon as the worker was filling up the base of our bowls, we looked over to the selection of seafood, and you could tell it had been sitting in the room without AC for a long time. Despite no AC running, there was absolutely nothing done to ensure the fish maintained its freshness, and worst of all, there was a fly going around the fish, and was particularly in favor of the yellowtail, but who knows when it had contaminated the salmon, tuna, shrimp or the scallops? Had there been covers for the seafood and sides, this issue wouldn't have been so bad. Honestly surprised they didn't start implementing covers for everything since COVID-19 came to light. We honestly should have walked away at this point, but this was our favorite poke place and we were honestly too flabbergasted to react properly. The only thing that had covers was the toppings, everything else was pretty much left in the open.
To top it off, the worker handling our order was all over the place. It felt like I was watching a movie in slow-mo. We tried to be understanding and figured it might have been the heat wave that was throwing him off, so we just shrugged it off. We left the joint extremely disappointed because this experience was unlike our past experiences with this establishment. We ended up just trashing our order because we did not want to risk getting sick from it. If I happened to go visit when their AC broke, then I hope they can better prepare for unexpected situations in the future because there are plenty of other poke joints around the area, and it would be saddening to know if they lost more loyal customers/potential business due to lack of preparedness. read more