I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

Paid but they don't recall. See receipt. After 5-yrs. as a customer who called & told them I was…read moremoving & how to reach. They reported me to the credit bureau for 1/60 of what I paid over time. Well PNC IC System negotiated at a lower rate and I paid. Yet, Biotech keeps calling. Take up with them at your own risk.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

I called Arterix about a wasp infestation in my house. They scheduled a pest control expert to come…read moreout the very next day. Chance came and took care of the problem and assured me that the nest of "yellow jackets" who somehow had made their way into the wall would be eliminated. He explained that the type of chemical used would kill the adults but not the larvae. He is coming back in 2-3 weeks to continue treatment. If the residual pest control chemical doesn't kill the newly hatched "yellow jackets" the second chemical treatment will be applied. Chance also said it was just "bad luck" that the yellow jackets got into the house.

I 1,000% recommend My Guys Pest Professiona!! After seeing a mouse run into my closet I googled an…read moreexterminator and My Guys was the one nearest to me. Les showed up within 30 minutes and not only took care of my mouse problem but he also gave my home the rodent free treatment that it needed. Les truly went well beyond the call of duty. I absolutely HAAAATE mice and because of his awesome service I am able to sleep more peacefully Not to mention the price was very reasonable for the service that he offered. Les is such a great person and I HIGHLY recommend him and his company!!

This is the worst experience I have ever had. The owner did not follow up and missed appointments…read morebecause he was driving. Insinuated side deals, due to problems he is experiencing with my warranty company. VERY DISAPPOINTED!!!

I thought I would wait almost year before posting just in case. Since the pandemic we had a Mickey…read moreMouse situation happening our home. Our neighbors also had the same situation happening. It was awfully stressful because it's the pandemic, you HAD to be home. We tried EVERY and I mean EVERY Home Depot/Lowes product they had to no avail. From plug ins to sticky pads. They critters were relentless. Finally we tried this company. They came, they assessed and they conquered. Priced reasonably. Thank you so much for bringing our home to peace again. If they do show up again, I'll definitely call upon you again,

I found MTB randomly on Yelp due to an unfortunate emergency in my newly renovated home. I had a…read morerare issue with powder post beetles in the newly installed stairs. MTB was super responsive to my inquiries on yelp and even more responsive to my calls. I found them to be very professional, knowledgeable, and extremely accommodating to my schedule. More importantly, I didnt feel like they were trying to nickel and dime me. As advertised they wore face masks and shoe covers the entire time. I would highly recommend them for future pest control issues.

I needed a bee removal service, so I went to submit a service request. A few places reached out to…read moreme within minutes. One place, however, went a step further, saying they could help and asking for my number. I provided my number and received a prompt call from John. He asked for a few more details and my address. He was at my residence within about 20 minutes. He assessed the problem area and explained exactly what was needed, which was more than just a bee removal service. I really appreciated his help. He was very professional, and I would use his services again. Thanks again, John!!

I'm so glad the algorithm made this company available to me...I would have never found it on my own…read moreand now John and his team are locked in for life! John came out because I had a problem I wasn't even aware I had, not until the evidence of what the critters left in my pantry that is and after my stomach unclinched I jumped on Yelp. He gives you 2 solutions to address and combat the problem and he didn't try to upsell his services which I appreciated and the work also comes with a re-service guarantee so there's value for you buck right there. His work was clean and his humble and calm demeanor was very nice to see. This is the go-to recommendation for all your pest needs both inside and outside your home.

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

Just canceled, didn't last 2months has a customer, the worse customer service…read more I almost felt like I had to encourage the staff and help manage her mood on the phone to ensure she hears me out and look for an appointment that would work.

We were using Western Pest Control (a local business and a great, reliable family business) for…read moremany years. They inspected my mother's home in Baltimore for many years, so when I noticed a swarm of termites in my basement, I called Western. After a few years, Orkin bought them. We were not informed about the change, but received an invoice stuffed between our screen door and front door. We were sure that it was a mistake, but could not verify why we received an invoice from a company that we had not contracted with. It took a number of calls to find out that Orkin was now working with Western's customers. It has been a nightmare from Day One! The local office is a nightmare. They schedule appointments without your approval and will charge you if they come out. We had to beg them to replace damaged bait boxes which were overlooked during a quarterly inspection. When someone came out, he was abusive and told us that we did not need replacement boxes, even though the tops were missing from some of the boxes. They schedule you for service on and do not let you know. Then they just keep changing it for a later date when they don't show. They keep making changes to their scheduling program and their billing program. Several times this year their system has changed my appointment week, day and time, and not even contacted me. When you call the local office, they promise solutions which never happen . . . just more lies and confusion! Avoid them at all cost! It is beyond comprehension that they have any good ratings on Yelp. If you check them out on Trust Pilot, their ratings are 1.5 stars with 83% bad reviews. Check out local companies. Look for reviews on other sites. Avoid national companies as they answer to shareholders and not to customers.

this company was fantastic. The gentleman came back until the job was done. I give them a tenread more

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.