BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Paid but they don't recall. See receipt. After 5-yrs. as a customer who called & told them I was…read moremoving & how to reach. They reported me to the credit bureau for 1/60 of what I paid over time. Well PNC IC System negotiated at a lower rate and I paid. Yet, Biotech keeps calling. Take up with them at your own risk.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Excellent service from start to finish! The team responded quickly to my request, communicated…read moreclearly, and professionally removed a large hornet's nest located about 10 feet up in a tree. They were courteous, knowledgeable, and made the entire process easy. I truly appreciated their prompt service and would absolutely recommend them to anyone needing pest control assistance.

I can confidently say Les is a consummate professional. Knowledgeable, responsive, extremely…read morefriendly and open to any and all questions regarding pests. He was able to help us secure our property to make sure there were no entry points for rodents as we had found countless droppings when we moved in last month. He also sprayed the exterior and interior windows and doors to help prevent insects from entering our home. While here he explained everything he was doing and was very conscious of our pets when determining a solution for our problems. I will be recommending Les to friends and family as well as calling him in the future if I have any pest removal needs.

Unprofessional would not recommend or hire again. Save your money and go with a different company.read more

I thought I would wait almost year before posting just in case. Since the pandemic we had a Mickey…read moreMouse situation happening our home. Our neighbors also had the same situation happening. It was awfully stressful because it's the pandemic, you HAD to be home. We tried EVERY and I mean EVERY Home Depot/Lowes product they had to no avail. From plug ins to sticky pads. They critters were relentless. Finally we tried this company. They came, they assessed and they conquered. Priced reasonably. Thank you so much for bringing our home to peace again. If they do show up again, I'll definitely call upon you again,

I found MTB randomly on Yelp due to an unfortunate emergency in my newly renovated home. I had a…read morerare issue with powder post beetles in the newly installed stairs. MTB was super responsive to my inquiries on yelp and even more responsive to my calls. I found them to be very professional, knowledgeable, and extremely accommodating to my schedule. More importantly, I didnt feel like they were trying to nickel and dime me. As advertised they wore face masks and shoe covers the entire time. I would highly recommend them for future pest control issues.

I needed a bee removal service, so I went to submit a service request. A few places reached out to…read moreme within minutes. One place, however, went a step further, saying they could help and asking for my number. I provided my number and received a prompt call from John. He asked for a few more details and my address. He was at my residence within about 20 minutes. He assessed the problem area and explained exactly what was needed, which was more than just a bee removal service. I really appreciated his help. He was very professional, and I would use his services again. Thanks again, John!!

Quick service and great value. They provided exactly what we needed within 24 hours of requestread more

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

Our business uses Orkin for commercial pest control. Several months ago, the manager who had set up…read morethe pest control contract departed, and our management team overlooked that this person had set it up in his own name, using his phone number, email, and the location's (unreliable) mailing address. We weren't receiving bills or notices. Finally, months later, we get a random letter showing past due on the account. Orkin had 1. continued servicing the location, 2. not charged a late fee. This continued service was critical to our continued good operations, even though Orkin hadn't been able to successfully reach anyone or bill us for months. Our accounting division called and got everything squared away, but wow. I was blown away by their customer service across the board. And of course their services are also great - we've had zero issues and have been using them for preventive pest control for years. We are part of a large building complex in downtown DC, so that says a lot about their quality.

Just canceled, didn't last 2months has a customer, the worse customer service…read more I almost felt like I had to encourage the staff and help manage her mood on the phone to ensure she hears me out and look for an appointment that would work.

Terrible service by lazy people who barely do the bare minimum and expect you to keep paying. DO…read moreNOT USE THIS SERVICE!!! I cancelled my service and was still charged the next month.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.