Sean was thorough and informative. I'm confident my mouse problem will be solved. The one thing I…read moreget nervous about is that Pest professionals, including Sean, seem to be less cautious with the poisons than I would be, letting bits of crumbs or dust go here and there. Though he did check with me about all the different locations he would leave bait. Having small children, I found myself revisiting all the spots we went and wiping the floor where I thought there was any residue. I acknowledge this is partially my own particular thing, but may be useful for readers to note.

Very personable and thorough and prompt. Highly recommend. Sean came within an hour of my call, and…read moreon the early side of what he had promised.

I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Had a big wasp nest that I needed taken care of. They went…read moreabove and beyond of the service I needed. Very professional and will hire again of my pest needs.

My primary technician Derek is always wonderful to help with and through in his explanation of…read moreservice. I love that I can call them anytime there's an issue.

A manager from American Pest came out today and addressed the carpenter bee infestation. She…read moreopened the window and reached out to spray the bottom of the frame. It should not have been this difficult, but I am glad it has been resolved.

Providing yet another update. Terminix continues to not respond to my attempts to reach out to…read morethem--after they saw my review and asked me to call them. I missed their phone call, called them back and heard nothing. After their $15,000 service, the rodents are back. I called Orkin who inspected the work Terminix did today and said they basically did very little of what they said they would do (and was supposed to do). They were supposed to provide new insulation in the attic and check for any nesting. Turns out they cleaned nothing. Just treated and put insulation on top of existing crap that was in the attic (which would have been their prior to the sale of the house) and on top of old racoon droppings and other animal nests. So now, all that insulation is contaminated. According to the guy from Orkin, Terminix did the same poor job in the crawl space. Which means I will basically have to pay for that same exact surface. I will definitely be disputing this charge and getting an attorney involved. SPEND LARGE SUMS OF MONEY WITH THIS COMPANY AT YOUR OWN RISK! I do not think they are equipped to properly handle the attic and crawl space issues. And they'll just ghost you when you try to hold them accountable.

Terrible service, rushed appointments (One guy literally said "I'm trying to hurry out of here so I…read morecan go get in my pool"), and they have 0 rapport with their customers. We've had a problem with mice for the last 4 months and the techs did put bait boxes but i had to learn from my new company, Pest Czar, that the boxes were over packed and set incorrectly. After multiple complaints, we were given a number to "corporate" and would never hear back after our first call with them. The CS rep could never get in contact with a manager either. The technicians are full of it and do not do their jobs to satisfaction at all. They never asked any probing questions or took any extra steps at all. When they give a time frame for appointments, expect them to come an hour after the frame because they were never on time. Awful company. PLEASE LOOK INTO Pest Czar! THEY ACTUALLY TO THEIR JOB!!!

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

We discovered a basketball-sized hornets's nest in a shrub next to our front porch. It was very…read moreactive and the hornets were extremely aggressive. My husband was stung by one, and he said it was like having a lit cigarette pressed onto his finger. After debating whether to try to go at it with a wasp killing spray, we decided that this job was beyond us. Because it was a Saturday and their office was closed, we left our contact info on All Star's website. Much to my surprise, Abdul, the company owner, called me very shortly thereafter! When I explained the problem, he deemed it an emergency and offered to come to our home the following day, Sunday. He also told us exactly what it would cost (extremely reasonable). He called us again Sunday morning with an approximate time of arrival. His kept us updated by text narrowing down the exact time. He arrived "dressed for battle" in protective gear. He treated the nest several times, then waited for the hornets to expire. He was at our home for about 45 minutes. He removed the huge nest, bagged it, and took it away with him. After being pretty much held captive and not able to be in our front yard for days, this was a huge relief. I cannot say enough good things about Abdul and the service he provided. He was so knowledgeable and very friendly and personable. He explained that his practices are based on his background in biology and are environmentally friendly. We are considering signing up for a yearly contract with All Star. We have been plagued with ants entering our home over the years, as well as mice. Abdul assured us that he would handle these as needed, as well as provide termite inspections with a yearly contract. Look no further for excellent quality pest control service with an experienced professional. Thank you Abdul and All Star!!

I had another pest control company for over a year with my mice issue, all they did was place bait…read moreevery 2 weeks at the cost of 55.00 a pop and mice persist. It took All Stars 2 visits and the mice are gone. Just had a 3 month follow up and still no mice. Technician Arsene Wkouayep is outstanding, very thorough and even removed 2 wasp nests for us. I whole heartily recommend All Star, particularly Arsene.

Thought I was calling the local orkin affiliate and ended up with a call-center in Atlanta Georgia…read more I wanted something simple like some carpenter bees, taken care of and got the complete runaround bouncing from call-center to call center spending approximately 30 minutes on hold. They did send out a representative, unannounced, a well-dressed female, that was hardly in any position to climb up a two-story ladder to look at carpenter bees. Bottom line is you will speak to more unqualified individuals apparently looking to upsell at Orkin and never get to anyone that knows what's going on.

I don't know what else I can say about orkin. I was scheduled for an appt today 8/17. I received an…read moreemail confirming that date the morning before. On the day of and time of arrival. I get another email stating my appointment was rescheduled for 8/24. I have removed items from the appropriate places for them to work and now my home looks a damn mess. They are very good at trying to make you think that the rescheduled date was your normal date and an appt was never set for 8/17th. I keep everything on my calendar. This has happened several times with them and I am just fed up with the non verbal communication. How can you reschedule my appt for another day not knowing if I have other plans.. Then the rep claims he don't know what happened. Bull!!! I know. Someone changed it without consulting me. That's what happened. This was my last straw!!! I am so done. Looking for another company asap. I would not recommend this company if you don't want to keep going through non communication or keep being cancelled or rescheduled on the day of your appointments without explanation.

Had to get a quote for my work, they made the process super easy. When they came out to tour, they…read morewere super professional & detailed. They explained clear services. We are signing up!

Jen is great (kind, responsive, and customer service-oriented), and the technicians were awesome!…read moreThey got rid of my silverfish and spider issue with just 2 services. Their cost was also reasonable! I would recommend!

We called Montgomery Pest because of an urgent mouse problem that grew quickly. Mike came and…read morerescued us! He surveyed the house; told us likely entry areas, recommended a few changes (including a new garage door bottom to seal better than the old one), placed baits that worked (we had bought two different brands through Amazon - one was completely ignored by the rodents and the other was ineffective). Mike returned twice to make sure that the problem had been adequately addressed. It had thanks to him!

Always go with Montgomery when I have a pest issue. Mike came today and took care of a large nest…read moreof ground dwelling yellow jackets. They were a real hazard and had already attacked my wife while she was gardening. Mike did a great job as usual. PS Best price around!