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    MD Pest Patrol

    4.5 (11 reviews)
    Open Open 24 hours

    Services - MD Pest Patrol

    Pest preventative services

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    Review Highlights - MD Pest Patrol

    Charlie came out the next day and took care of it.

    Mentioned in 3 reviews

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    Brody Brothers Pest Control in Owings Mills

    Brody Brothers Pest Control in Owings Mills

    4.5
    (68 reviews)

    David is AMAZING he is super thorough and friendly. He makes sure to let you know step by step what…read morehe's done and what to expect. Does regular maintenance as well. Great company.

    Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

    Arterix Pest Control

    Arterix Pest Control

    4.9
    (249 reviews)

    Art has been helping me with pest control issues for over 10 years, and I can honestly say that he…read moreis unlike any other pest control professional I've ever worked with. The first major issue he helped me with happened when construction workers accidentally brought roaches into my townhouse. Despite immediately spending around $200 on treatment products from Home Depot, the roaches continued to spread and eventually formed a colony. Art came in and solved the problem completely. Later, when we moved into a rental property and discovered roaches almost immediately, Art took care of that situation as well. Both times, after his treatment, I never saw a single roach again. Over the years, Art has also successfully dealt with carpenter bees, carpenter ants, and termites for us. He has always been honest and realistic, explaining that pest control can sometimes take time and that we might still see some insects after treatment. In reality, I never saw them again after his treatment, and I never needed a second treatment. But what truly sets Art apart is that he is much more than a pest control professional--he has become a friend I know I can count on. He has shown up to help within hours when we needed him, he is always on time, and he genuinely cares about solving the problem. He is the only pest control professional I completely trust because I know that when Art comes, the issue will be handled. After more than 10 years of experience with his work, I can recommend Art without hesitation. His expertise, reliability, honesty, and dedication are truly exceptional. If you have a pest problem, Art is the person I would call every single time.

    Derek at Arterix expertly evaluated and treated a yellow jacket nest in rotten wood on my screen…read moreporch. Arterix does a two visit service for yellow jackets to make sure all of the larvae and insects not in the nest when treated the first time are taken care of. I love this company! They helped me with a large wasp nest attached to the house last year and bees in a wooden fence another year. They are pest experts with reasonable prices. I highly recommend Arterix!

    MD Pest Patrol - pest_control - Updated August 2026

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