Great experience with Sean! He thoroughly inspected our house inside and out, set up traps and…read morebait, and sealed a couple of potential entry points. It's been almost a week, and even with all the rain, we haven't seen any mice or signs of mice since his visit. Very happy with the results and would definitely recommend him!

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

We had rodents getting into our garage and house. Compared to other pest control companies, Brody…read moreBrothers identified at least six additional openings. They're significantly more thorough and detailed. Tim was super knowledgeable--great at explaining, identifying the holes & setting up traps. Fast forward a couple of months, there's much less activity, but we were still finding droppings. They finally called in an expert named Willian & he was just spectacular. He's hardworking, detail-oriented & not afraid to get his hands dirty. Compared to the other workers, he found at least 12 additional openings in the most unexpected areas. He even crawled into the space underneath my deck to fix the holes! I'm not sure if Brody Brothers reads Yelp reviews, but if you do, please do whatever it takes to retain Willian. The guy's a superstar!

Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

On time. Friendly. Professional. Got job done fast. We…read morenoticed a wasp hive building up on our garage bay at 4pm on a Wednesday. They came to remove it at 8am on a Thursday.

Hornet removal requested twice by leaving telephone messages and once through this application…read more Business never responded. We have engaged another company to do the job.

My husband saw a mouse one night while watching the game. I am TERRIFIED of rodents. He set traps…read moreand we cleaned everything but I couldn't relax so I called. They sent someone out next day. Hunter was incredibly thorough (pulled out appliances and sealed a hole he found), respectful (everything went back into where he found it and he put on shoe covers before coming in), and nice. He was very knowledgeable and explained what he was doing and information about mice in general. He just left from our two week follow up and the mouse was caught. He once again looked for activity in all the areas he had set traps, took all the appliances out and put them back again and explained what he thought had occurred. Overall excellent service and incredibly well done! If we need them again they're our top choice!

Mike gives me the best customer service He is always on…read moretime, pleasant and always solves my problem "He a rock star"

Art and Todd are amazing! Super polite and 100% professional. They're extremely knowledgeable as…read morewell as efficient in reaching their goals!! Plus they have a payment setup that has been so convenient for my family the past few years. No buzzing, stinging insects near our home which is so great because we like to cook out exactly where they try to create their nests. I can't say enough great things about them! I'll never try a different pest control company again. I've never witnessed faster response time (on anything I ask for).

I've used Arterix Pest Control a few times over the years, and they've been consistently easy to…read morework with. Our household includes someone with a wasp allergy, so while I try to live peacefully with all of nature, we sometimes need professional help. This year we found a yellow jacket nest in our exterior wall right next to our door. Arterix was incredibly fast and responsive, and scheduling was easy: just a few text messages and everything was set. Our technician, Chance, was friendly, efficient, and polite, and the whole visit took only a few minutes. He showed up within the scheduled time window and let us know when he was 15 minutes away. That's been my experience every time. Whenever we've had a pest issue, they respond and schedule within minutes. We've also appreciated their guarantee, which we used last year with a European hornet nest. When needed, they came out again without issue. Highly recommend, especially if you have a safety concern like a stinging insect allergy and need quick, reliable service.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

This is my go to company in Baltimore for pest control. The price is reasonable and they perform a…read morethorough inspection and extermination job. They follow up and return when necessary without charging additional fees. I recommend using this company for your pest control services!

Been living with carpet beetles for 5 months thanks to this lazyz unprofessional and rude older…read moreman. Every time he comes he says " i dont see anything". I know that's because you aren't looking for anything. He says he is a professional but he does an eye test my niece can do but she is 9. Bugs hide in cracks and cravaces, in ceilings and baseboards but did he look any of these places? Nope. Each time he comes he says he doesnt see anything and then he walks around with his water can around 1 room and leaves in less than 5 mins. Due to his level of service ive been living with carpet beetles for 5 months. Dont hire this guy or you too will have an infestation and next time he shows up im going to record him and demand to see his license upon entry. My landlord hires this guy but he is worthless.

So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more

Damien Spence came today 9-23-22 to put down bait traps to help with a mouse problem I am having in…read moremy home. It's not bad yet which is why I called before Fall comes and it gets real bad. Damien was so professional and able to answer all my questions and dispel some false info I held. We use Atlantic Peat for termite control and this is the first time using them for mice control. Thanks for your help!!'

T'y is a courteous nice guy. I didn't really want to kill the mice. I just want them out of the…read morehouse. Atlantic's blood thinner traps have to accomplished this in a couple of months. I'm hoping there is a better way.

Bill and Natalie at Fell's Pest Control are honest, swift and caring. Thank you so much for your…read morecall, appointment, and ease of my overwhelming stress about any and all outside creatures getting inside!

I have been using Fell Pest Control for over 5 years now both for my home and my rental properties…read more Natalie and Bill are an amazing team. They are extremely timely and accurate with communications, they clearly explain issues, and are very fair & competitive with pricing. I highly recommend these guys.