We had yellow jackets building a nest inside our garage behind the dry walls. After calling a…read morecouple of places, decided to use Arterix. Even though they were more expensive, their cost covers two treatments instead of one and has a longer warranty than the other places I called. They were also able to come the soonest. Art asked me to send him picture so he knows what type of bees on the phone when he discuss what they would do vs other companies just 'taking the call/schedule an appt" for someone to come out. Since this is inside and hard to get to area, I am glad to have the two treatments to ensure the bees that are hatch later would be killed by the second treatment and have the longer warranty to make sure I can call them back if needed. Chance was the technician who came both times and he was very pleasant and knowledgeable and happy to answer all my questions.

Excellent service from start to finish! The team responded quickly to my request, communicated…read moreclearly, and professionally removed a large hornet's nest located about 10 feet up in a tree. They were courteous, knowledgeable, and made the entire process easy. I truly appreciated their prompt service and would absolutely recommend them to anyone needing pest control assistance.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

My husband saw a mouse one night while watching the game. I am TERRIFIED of rodents. He set traps…read moreand we cleaned everything but I couldn't relax so I called. They sent someone out next day. Hunter was incredibly thorough (pulled out appliances and sealed a hole he found), respectful (everything went back into where he found it and he put on shoe covers before coming in), and nice. He was very knowledgeable and explained what he was doing and information about mice in general. He just left from our two week follow up and the mouse was caught. He once again looked for activity in all the areas he had set traps, took all the appliances out and put them back again and explained what he thought had occurred. Overall excellent service and incredibly well done! If we need them again they're our top choice!

Mike gives me the best customer service He is always on…read moretime, pleasant and always solves my problem "He a rock star"

We discovered a basketball-sized hornets's nest in a shrub next to our front porch. It was very…read moreactive and the hornets were extremely aggressive. My husband was stung by one, and he said it was like having a lit cigarette pressed onto his finger. After debating whether to try to go at it with a wasp killing spray, we decided that this job was beyond us. Because it was a Saturday and their office was closed, we left our contact info on All Star's website. Much to my surprise, Abdul, the company owner, called me very shortly thereafter! When I explained the problem, he deemed it an emergency and offered to come to our home the following day, Sunday. He also told us exactly what it would cost (extremely reasonable). He called us again Sunday morning with an approximate time of arrival. His kept us updated by text narrowing down the exact time. He arrived "dressed for battle" in protective gear. He treated the nest several times, then waited for the hornets to expire. He was at our home for about 45 minutes. He removed the huge nest, bagged it, and took it away with him. After being pretty much held captive and not able to be in our front yard for days, this was a huge relief. I cannot say enough good things about Abdul and the service he provided. He was so knowledgeable and very friendly and personable. He explained that his practices are based on his background in biology and are environmentally friendly. We are considering signing up for a yearly contract with All Star. We have been plagued with ants entering our home over the years, as well as mice. Abdul assured us that he would handle these as needed, as well as provide termite inspections with a yearly contract. Look no further for excellent quality pest control service with an experienced professional. Thank you Abdul and All Star!!

I had another pest control company for over a year with my mice issue, all they did was place bait…read moreevery 2 weeks at the cost of 55.00 a pop and mice persist. It took All Stars 2 visits and the mice are gone. Just had a 3 month follow up and still no mice. Technician Arsene Wkouayep is outstanding, very thorough and even removed 2 wasp nests for us. I whole heartily recommend All Star, particularly Arsene.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

Destroy Pest Control is hands down the BEST pest control company in the DC/MD area. I requested a…read morefree inspection (online) late Sunday evening and received a phone call from the company within minutes. They arranged for a technician to come out and inspect my home the very next day (less then 12hrs later). My technician was "Lee" and he was ABSOLUTELY FANTASTIC. He went above and beyond just to make me feel comfortable (I am petrified of creatures) by moving and inspecting absolutely everything.

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Now, I know I normally write reviews on restaurants and such but I have to give a very necessary…read morepositive nod to a company that really helped me out during a renovation. I was the project manager supervising the renovation of a townhouse in the Columbia, Maryland area that has a pest infestation the likes that God himself rarely sees...and believe me, that's saying something. Every square inch (or centimeter for the metrically inclined among us) of the house had some kind of 6-legged, non-rent paying squatter, crawling around, playing cards, checking on their eggs or complaining about a bad call made by the referee against the Ravens in their most recent game against the Steelers. Needless to say when you walked into the home, two things crawled - your skin and the walls. I went through over 32 Raid insect foggers...no, ladies and gentlemen. That's not a typo. I did indeed say 32, in addition to 7 cans of Raid bug spray and I was only able to kill a tenth of what was in there. I felt like Sigourney Weaver marooned on a planet 75 light-years from Earth, positioned near the queen alien's nest with only a slingshot, 7 rocks, a mosquito net and two granola bars. I called a few pest control companies in the area, some of whom were booked solid and one who absolutely would not take the job based on the description alone (gee...whaddaya know - a pest control company that doesn't want to do pest control.) When I got to Phenom, Laurie (I hope I'm spelling her name correctly) answered in a voice so polite and possessed a demeanor so jovial, she'd make a Chick-Fil-A employee seem like Triumph the Insult Comic Dog. She patiently listened as I gave her the synopsis of my problem. She then connected me with the supervisor who didn't just send employees out. He came out to the site PERSONALLY, gave an in-depth onsite assessment, and promptly with his associate began the first treatment. He informed me that there would be multiple treatments and that it would take some time, but the schedule was adhered to and the price was quite fair. Long story short, the home looks as though it NEVER had a pest infestation of any kind. And talk about professionalism - they were willing to spray each adjacent unit to ensure the problem did not migrate to the next homeowners over. Now THAT is the definition of good service! I'm not just making this review to make it seem as if they are a great company. I know for a fact that they are a great company, staffed by people who are courteous, professional, and do what they say they are going to do. Phenom is a company I trust and will definitely work with them on any and all future projects. They excel at removing pests... ...perhaps I should call them about a certain ex of mine who is proving to be somewhat troublesome. Might need more spray, though...

Totally Recommend Phenom pest control. Quick and…read moreprofessional work. They have serviced my residence for over three years.

They have been a terrific company for years and until this week, they would have received 5 stars…read more However, due to a mouse problem, I have called, emailed and texted them multiple times yesterday yet no response, hence the 3 star "average". This is unlike them. Does anyone know if they are out of business or something? There is no evidence of that on their webpage or voice mails. just got a call back and they have merged with American Pest which led to the confusion. i hope they can maintain their excellent workmanship and customer service.

I have an annual agreement with them and for an entire month I'm calling and leaving voice mails…read morewithout a call back. They fell off the earth and I am evaluating how to get a refund with the help of my credit card company.

So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more

BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Have used BioTech for just over a year, and told them today not to come back. The main problem is…read moretheir complete disorganization. I think they may have canceled or rescheduled more appointments than they actually showed up for. Today was typical: a few months ago they told me they would come today between 10 and 12. I got an email yesterday confirming my appointment for today -- between 2 and 4. In the end it didn't matter because no one showed up. I texted them around 4:30 and about 20 minutes later they called and said that their technician would be late (yes: obviously, since he was already late). So now I went on ChatGPT and it looked at their invoice and explained exactly what DIY stuff I would need every 3-4 months to easily do exactly what I was paying BioTech to do, at one-tenth the price.