Seth is knowledgeable, professional, A+. Problem was gone the next day. Glad to have him in our corner.

Seth was excellent! He's a great addition to the Pest Czar team. He did a very thorough check of all bait traps, even finding one that we had forgotten about. He helped identify possible entry points for mice on the exterior wall and plugged them. Seth is knowledgeable, professional, and friendly. Highest recommendation!! read more

Fast, responsive. German cockroaches not seen after the 3rd visit. No new mouse spoor after the 2nd visit. Well done

Very knowledgeable, professional, friendly and timely. Budget friendly plans. I stick with this company because of its employees-like Jonathan!! Thank you for securing our home against outside critters/bugs.... read more

I had a large yellow jacket nest in the bushes outside of my front door. I saw all the great reviews, and decided to reach out to Pest Czar. I got a message back asking for pictures that I had stated in the quote request that I had. And sent them over. I got a call back from Jennifer attempting to get more info. She said that because she couldn't see the nest in my photos, she couldn't give me a quote. My choices were to either have their technician come out and risk paying upwards of 400.00 for the job, or find the nest myself (which was actually never an option for me personally) and send them a picture so they could give a estimate of a considerably lesser price. That's where our conversation left off, like she was dead serious... She thought it would be a reasonable idea to have me rummage through 3 bushes to find a yellow jacket nest in bushes swarming with yellow jackets. I was sitting on the line listening to her in disbelief like, huh? I then called another company, the guy came out for a free estimate, and then charged me 125.00 for about 10 minutes worth of work, and I haven't seen  yellow jacket in over a month. Recap: I just don't see how she couldn't just have someone come out and take a look. What if a snake had gotten into my home, would I have had to identify the species and sex for a technician to come out? Maybe find the entry point? It just seems as if finding a yellow jacket nest should be left up to experts, and not with the customer. read more

Very responsive to addressing new pest issues between regular visits. Friendly and helpful team members.

I have had Pest Czar help me with my pest needs for over the last year and have been extra satsfied with their customer service and attention to detail. This was my first time working with Tim and he did an awesome job. He was very detailed in his analysis of potential problem areas and also showed me some areas that had not been pointed out before to focus on for pests. He was super friendly and knowledgable and my dog loved him too. You all hire great people at Pest Czar and Tim is no exception to that. I am looking forward to working with Tim again in the future and continuing to have my pest problems eliminated. Cheers read more

Great job eliminating a yellow jacket nest in the exterior wall. Highly recommended. Matt was on top of it all.

Needed a hornet's nest removed from a tree on the side of my mother's house. Jonathan called before he showed up. Before doing the job, he told us what to look out for. Did the job. Reminded us what to look out for. Answered our questions and took the dead hive with him. Professional service. Would call again. Thanks so much. read more

Incredibly helpful service - Jonathan was incredibly insightful and helped to educate us on how to continue having success keeping pests at bay. I happily set up a quarterly maintenance plan with Pest Czar to establish a routine where I knew I would stick to having periodic service. I was not keeping up with spraying myself, and this established accountability and consistency which is key to keeping pests at bay in the city. The maintenance plan was also a decent value and competitive compared to the other services offered in the area. Thanks for the excellent service - I will recommend to all my friends and neighbors. read more

I have been using them for 2 years and they are always professional, thorough and on time !! They do my service to keep the bugs away, I appreciate their service very much. read more

Ryan was absolutely AWESOME!! I sent a text requesting HELP with an awful mouse odor and he responded quickly to the text. He arranged a time FOR THAT DAY. He took care of the dead pest. I'm so thankful I didn't have to wait another minute smelling that odor. RYAN ROCKS. Thanks again!! Very Happy Customer read more

By far the most responsive company i have dealt with. Their service is outstanding and the price was right

Ryan is by far my favorite. You know you have a favorite technician when you cheer when you open the door to see them! Thorough, responsive and all around a great guy (and fellow nerd). They are responsive and extremely impactful! I had mice when I moved in and haven't seen hints of one at all. and note: we are in the city. read more

Technician was not as thorough as another company that we called. We felt a little oversold on their services and the quote we received was considerably more than other companies. Our actual quote was also almost twice what we were quoted verbally by the technician. read more

Things started out great with Pest Czar. I was told that I'd get a one-time service, with a two-week follow-up, followed by a one-month warranty. Warren came for the initial service in September, and was very helpful. He explored all of the potential problem areas inside and outside the house, and placed the bait and traps accordingly. He came back less than two weeks later as a follow-up, as we still saw evidence of mice. I was told that from that date that I would have a 30-day warranty. But when I contacted Pest Czar less than a month later (i.e., before my warranty was up), Emily (the new customer service rep) told me my warranty had already expired, and that extra service would incur additional cost. Even though I had contacted Pest Czar before the 30 days warranty was up. I was also informed that after November 13, Pest Czar would is no longer servicing DC. In short, things started great, but they didn't fulfill their promise for the 30-day warranty. And they didn't tell me when I initially inquired that their service in DC was about to end. Not a place I would look to again. But of course I can't, because now they don't service DC! read more

I had an ant infestation and called Pest Czar. They sent Ryan to my house to treat it for the ants. He was professional, knowledgeable and thorough. He told me how the products worked and told me how long it would take to eradicate the ants. read more

Pest Czar is very efficient , they show up on time, and always call when they are close by on the day they are scheduled .Ryan is always very friendly and answers all my questions and concerns!! Employees like Ryan are what makes a company grow and prosper, keep up the good work! read more

I've been using Pest Czar for years and their quality of service and commitment has not wavered. Their Techs are knowledgeable, courteous, friendly and super efficient. You'll definitely get the bang for your buck. Dee in Perry Hall, MD read more

Pest Czar was responsive and helpful in scheduling my first pest service. Ryan was on time and professional and provided me with much information. Only gave 4 stars becasue I'm waiting to determine if the issue has been resolved. read more

Ryan provides great pest service to 2 of my properties!! In addition, they have good billing options for my on going extermination needs in Baltimore City! read more

Our last two services were done by Joe & Ryan. Both were professional, polite and helped answer any of our questions or concerns. They provided a fantastic experience when working with this company read more

These guys are pleasant to work with, and very good at their job. We were being held hostage by hornets in our house and they removed them no problem. They've got good rates too. I highly recommend the Pest Czar read more

Pest Czar - Hornet's nest! - Pest Control Near Me - Towson, Maryland

Jonathan has been to our house a couple of times now. He's always friendly, professional and thorough when completing the service on our home. We're still completely satisfied with the service we receive from Pest Czar. No pests have been seen and that's comforting. Thanks! read more

Brian is always cheerful and very informative. He walks around the entire house to check for any issues and addresses them immediately if found. He identified an outside entry point for pests today and promptly sealed it to prevent future issues. He apologized for not catching it earlier. Wow, was not necessary to apologize but so refreshing given today's climate where social graces are lacking. I enjoy seeing Brian because I know he is efficient, effective, and provides great customer service. I have been very happy with Brian and with Pest Czar. I highly recommend Pest Czar to my friends and family. read more

Technician Ryan was great! Identified our rodent and bug issues and took care of them promptly, in a friendly manner.

The entire process was quick and simple. I was able to get scheduled within a reasonable time. I worked with a guy named Tim and he was outstanding read more

When you are in a pest control crisis, Pest Czar treats you right. Megan who answered the phone was very nice and addressed my accomodations and scheduling needs. Their customer service skills are excellent from start to finish. Sasa the owner and technical expert came out the next day and did a free inspection based upon my concerns...He was very kind, patient, courteous and considerate of my time. I was emailed a proposal promptly the next morning with a plan of action with very reasonable pricing. I called their phone number but no one answered but they had my number on their caller id and so Megan called me back like 15 mins later. They are also very responsive to email. They were honest, did not overpromise but did promise to keep at my problem until it is resolved or if the problem worsened. Sasa did the service the next day after the proposal/plan was delivered. I was emailed the prep instructions before the treatment and all my subsequent questions regarding the prep was promptly answered. Sasa came on time and answered all my questions/addressed all my concerns before he started the service. Pet Czar uses mechanisms/technology to let you know what's going at all steps of the process which greatly eases one's anxiety in a anxiety ridden pest situation. you get an email when he's on his way and when he's here; you get an email when he's done and what he did and the chemicals he used with the prices clearly laid out and instructions on what to do to rid the pests and keep them away. We signed up for a service plan with them because dealing with them have been stellar; They take great care in proactively assisting you so that your home can be pest free even if you live in the city or next to a dirty neighbor. I had a followup question the next week which was promptly answered; Pest Czar treats you with dignity and respect and addresses all your needs. I highly recommend them. read more

Ryan is always very friendly and professional. He is knowledgeable about his job and answers questions as needed. He was responsive by text and call various times for scheduling questions. Thanks Ryan! read more

Pest Czar is great! Ryan just came, and he was (as usual) friendly and helpful. They have helped us with our 3 properties on a street that has rodent issues. Also, Jennifer in the office is always very helpful and kind. This company is outstanding! read more

Tim is the absolute best. He is so thorough and also so kind. We really look forward to his service visits because he's such a nice guy! The regular treatments have been amazing and kept our house pest free. read more

I've been using Pest Czar for about 3 years and they came, they saw and they conquered! I highly recommend!

I live in a row home in Baltimore and unfortunately had some unwelcome guest due to dirty neighbors: Mice. I was unsure of the root cause before Pest Czar's arrival, so I started placing electrical traps throughout the problem areas of my house until they came. From the very beginning, the staff at Pest Czar were very cooperative, timely in response time, and affordable. I coordinated my service appointments with Erika and Megan and I must say that they were both very friendly and flexible with my schedule. I had separate service appointments performed by both Sasa and Tim for a total of 4 sessions. Sasa performed my initial inspection and my most recent appointment. Tim provided me with two follow-up appointments in between. Both were extremely knowledgeable about mice eradication and instead of just placing random traps throughout my entire house and dipping out, they were very thorough in finding the root cause which ended up being my neighbors. Tim sealed external trouble areas in front and behind my home, placed bait stations (poison) and traps in hard to reach crevices and area hotspot where activity had been noticed such as behind the stove and the basement area behind insulation. While placing the bait stations and traps, both Tim and Sasa took my dog, Pepper into consideration and went out of the way to place traps out of reach of my dog. I really appreciated that. I haven't seen any mice activity in over a month and I owe that to Pest Czar. I'm also doing my part as a responsible homeowner by keeping my place clean and keeping not only the traps Pest Czar set out, but I still have my own traps set as well for extra protection. I also have future quarterly service from this amazing company to look forward to later on. This company also offers a military/veteran discount. Sasa hooked me up once he found out I was a veteran. Thank you, sir. I highly recommend Pest Czar if you wanna kill those Mickey mouses. read more

We've relied on Pest Czar for a few years now to keep our house mouse-free, spider-free and (most important) stink-bug free. Our regular technician, Warren, always does a professional and thorough job! It's challenging work since our property borders on a lot of nature, a lot of creatures and a lot of bugs. read more

I have been using this company for several years. When they come just one time,I find that I don't see any bugs for a year or more. I recently had them come out again and my technician, Ryan, was great. He listened to all of my concerns and did an inspection of the house before laying out the plan of action and the options available to me. Would highly recommend this company, never had any problems and they're very effective at eliminating the pests! read more

Ryan was very informative and polite. He explained what products were used and what bugs will be repelled

I honestly don't know how they have such good reviews. I scheduled an inspection for one of my family's properties and received a half-assed inspection. The representative that was sent was sitting outside in the work truck, saw me walk up the steps and into the door of the home-- didn't call or knock -- and almost drove off until I shouted that I was waiting for him. Guess he wanted to swindle me with their "no-show fee charge." When he parked again and came in, the inspection itself was more of a "look around" situation, there was no detailed investigation whatsoever. He didn't tell me anything definite, and continuously told me he would have to "get down there to inspect further" once I paid for a plan or services to really see what was going on. Doesn't this defeat the entire purpose of the complimentary inspection? At the end, the representative asked me did I receive their outlined service plan and detailed fees when I originally scheduled my appointment (via email). I told him no, I never received it. He told me that he would have someone from their office reach out to me the next day with the appropriate information so that services could be started if I wished. It's been A WEEK and I haven't heard anything. I guess this company is discriminatory and picks and chooses who they decide to help at their leisure. Highly unprofessional, I would never recommend. read more

We ended up not needing their services, but Pest Czar was wonderfully responsive and answered all my questions. I was very impressed with their promptness and courtesy. read more

Beyond WONDERFUL!!!! Truly an awesome company. We called because we had bats in the attack! We had called three other companies and had awful experiences with all but everyone at Pest Czar was fantastic. Great customer service, everyone had tons of knowledge. One company quoted us 4x what pest czar did. I felt they truly care about the customer and isn't just trying to make a dollar. They were quick with getting back to me and making it work around our schedule. Kenton our service provider was great!!! Have recommended them to others and will only use them in the future. Thanks again for being an awesome place to go!!!! read more

Pest Czar did an excellent job reviewing the situation, recommending a solution and following up until my issues subsided. I have since recommended them to anyone I know (or don't!) that I hear has a pest problem in the Baltimore area. read more