Came very quickly, gave useful information on expectations of mice behaviors, scheduled follow-ups…read moreat the same time; good value, will continue to use and recommend.

Luis deserves 6 stars. I submitted a detailed request for an estimate along with a photo of my…read moreissue. He responded promptly, his response wasn't some canned "why don't you give us your address and phone number so we can discuss this in further detail," and he offered a quote immediately. We were done by 9am on the next business day. Thank you Luis for not trying to lock me into a plan.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Cannot say enough positives about Derek @Arterix. Every time on schedule, does what he says he's…read moregoing to do, good-natured guy, and does the extra things, e.g., breaking down costs clearly, answering all questions.

David is AMAZING he is super thorough and friendly. He makes sure to let you know step by step what…read morehe's done and what to expect. Does regular maintenance as well. Great company.

Brody Bros does a great job with addressing rodent issues. Their boxes are strategically placed…read morewhere there will most likely be pest traffic. The results of their work will speak for itself: high quality, good value. However, I have an issue with their pricing model. Brody Bros pricing is subscription based. The fixed price in 2021 was $300; the monthly unit fee was $40 but moved up $50 over time. Now that my partner and I have moved and have changed address, they want us to pay $400. We have been Brody Bros customers for years and have given them approx. $3,000 over time by being loyal customers. That money is going to dry up if they don't remove the fixed fee for moving to a new location. This won't be a problem because there are highly qualified business substitutes in their market. My observations and opinions are my own perception. Brody Bros obviously has a platform to defend their position for pricing. However, I am motivated to give three stars over the pricing strategy because I think it is nasty work.

Seth is knowledgeable, professional, A+. Problem was gone the next day. Glad to have him in our…read morecorner.

Seth was excellent! He's a great addition to the Pest Czar team. He did a very thorough check of…read moreall bait traps, even finding one that we had forgotten about. He helped identify possible entry points for mice on the exterior wall and plugged them. Seth is knowledgeable, professional, and friendly. Highest recommendation!!

I recently had Sean come back out to my home after several years. The last time he treated my…read moreproperty was right before the COVID-19 shutdowns, and at that time he did an excellent job. Fast forward to this year, when I started noticing signs of mice in my home. I immediately thought of Sean because of the great experience I had previously. He came out promptly, performed a thorough inspection, explained what he found, identified possible entry points, and provided a clear plan to address the issue. Sean is professional, knowledgeable, honest, and takes the time to answer questions without making you feel rushed. It's reassuring to work with someone who genuinely cares about solving the problem rather than just making a quick sale. I highly recommend Sean's Pest Control to anyone looking for reliable and trustworthy pest control services. It's great to know that even after all these years, the quality of service remains outstanding.

Sean was thorough and informative. I'm confident my mouse problem will be solved. The one thing I…read moreget nervous about is that Pest professionals, including Sean, seem to be less cautious with the poisons than I would be, letting bits of crumbs or dust go here and there. Though he did check with me about all the different locations he would leave bait. Having small children, I found myself revisiting all the spots we went and wiping the floor where I thought there was any residue. I acknowledge this is partially my own particular thing, but may be useful for readers to note.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

UPDATE: it's now Dec 2 and still HAVE NOT heard from Ehrlich. I have filed with the Better Business…read moreBureau and they have already reached out to me. Ehrlich has said multiple times they would call within 48hrs and have not. They have blatantly lied over and over again. I just got off the phone with the collections agency company and they have been way more helpful than Ehrlich. They have records showing that we canceled over a year ago and aren't sure why Ehrlich would send them anything to do with our canceled account. After this is resolved we will be taking legal action. They tried multiple times to rip us off by sending bills for services never rendered. Unfortunately for them, there is a fantastic attorney living under the same roof. UPDATE PART 2 today: ARM Solutions just called and they have taken care of the problem. They have been super helpful and were the only ones interested in helping us. Do your research before you choose a company like Ehrlich.

Ehrlich used to be a great company with local small town service. Ever since being acquired their…read moreservice has gone down the drain. We've been a customer for almost 30 years, and were always very satisfied. We used to get a phone call to set up our quarterly appointment, now they just show up and trying to reschedule is almost impossible. I give this company three stars still because many of the same technicians are still employed there, and they are fantastic. That being said, I'm going to leave this company and look for a locally owned company to take over. The scheduling now is just a nightmare and it's too difficult to deal with any longer.

This is my go to company in Baltimore for pest control. The price is reasonable and they perform a…read morethorough inspection and extermination job. They follow up and return when necessary without charging additional fees. I recommend using this company for your pest control services!

Nate was responsive and communicative from the moment I first called. He was polite and took time…read moreto explain everything to me. His expertise is greatly appreciated.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

I have been receiving quarterly services from Am Pest for many years. They were adequate, although…read moreincreasingly more expensive for filling bait boxes periodically. Recently, I noticed a major rat infestation (in central DC) and called for an emergency appointment to put poison in the fivw new burrows in my garden. The events that happened afterwards persuade me that this company is highly disorganized and in need of systems repair to assist a customer seeking specific help. First: although I asked for poison "dusting," Am Pest sent me a technician who was blissfully unaware of my request and, he told me, not certified to use "dust." He called his manager, who is qualified to do "dusting." But the manager chose not to come because it may rain later today. They did not set up a new appointment, and the report from the technician said that there are no further issues at this residence. I don't blame the technician, who seemed to be new, for all these problems. BUT the major rat infestation in my garden remains untreated! I had also requested extra bait boxes for a neighbor--also an Am Pest client--who shares the major infestation. The technician never received that request, even though the person who made the appointment said she wrote it down and I could accept the boxes for my neighbor. Notably, the technician's manager said that HE lacks authorization to approve extra bait boxes for their client--my neighbor. (The technician actually had extra bait boxes with him. He just never got approval to leave them.) The manager purportedly sent a request to approve the new bait boxes to someone else. We do not have the new bait boxes. Finally, when I went to the company website looking for how to write senior management, I discovered no named organization leaders. they are well organized for sales. Less so for emergency service. That is why I am writing on Yelp. (The relevant dates are July 6 and 7, if anyone from Am Pest actually wants to apologize for this mess of non-communication about why exactly I had called for emergency service in the first place.) Meanwhile, I am beginning the search for a different pest service.

Marc and his team did a fantastic job of killing off a small bed bug problem that was hard to find…read moreand kill. Later on, they tackled a large rat infestation and finally managed to use CO2 to kill them off. I recommend them highly.

I called Marc on Saturday morning after thanksgiving about a mouse infestation. He came out that…read moreafternoon to survey my house. He set a few initial traps that day and came back the following week with a crew to complete the work. He is very smart, knowledgeable and the pricing is fair. His crew was polite and professional. All the work was done as he proposed, and we have already seen a sharp drop in mice getting into the house. Thanks Marc and crew