Came very quickly, gave useful information on expectations of mice behaviors, scheduled follow-ups…read moreat the same time; good value, will continue to use and recommend.

He told me he would go back to my mother's home in 2 weeks to respray when she had a bad ant…read moreproblem, and it's now been 24 days. I hope he will call me (Carla Kooij, Alexandria, VA) and schedule this job for my mother in Timonium, MD - so I can change my review. You were sir - paid in advance, remember?

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

I called Arterix about a wasp infestation in my house. They scheduled a pest control expert to come…read moreout the very next day. Chance came and took care of the problem and assured me that the nest of "yellow jackets" who somehow had made their way into the wall would be eliminated. He explained that the type of chemical used would kill the adults but not the larvae. He is coming back in 2-3 weeks to continue treatment. If the residual pest control chemical doesn't kill the newly hatched "yellow jackets" the second chemical treatment will be applied. Chance also said it was just "bad luck" that the yellow jackets got into the house.

David is AMAZING he is super thorough and friendly. He makes sure to let you know step by step what…read morehe's done and what to expect. Does regular maintenance as well. Great company.

Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

Seth is knowledgeable, professional, A+. Problem was gone the next day. Glad to have him in our…read morecorner.

Seth was excellent! He's a great addition to the Pest Czar team. He did a very thorough check of…read moreall bait traps, even finding one that we had forgotten about. He helped identify possible entry points for mice on the exterior wall and plugged them. Seth is knowledgeable, professional, and friendly. Highest recommendation!!

I recently had Sean come back out to my home after several years. The last time he treated my…read moreproperty was right before the COVID-19 shutdowns, and at that time he did an excellent job. Fast forward to this year, when I started noticing signs of mice in my home. I immediately thought of Sean because of the great experience I had previously. He came out promptly, performed a thorough inspection, explained what he found, identified possible entry points, and provided a clear plan to address the issue. Sean is professional, knowledgeable, honest, and takes the time to answer questions without making you feel rushed. It's reassuring to work with someone who genuinely cares about solving the problem rather than just making a quick sale. I highly recommend Sean's Pest Control to anyone looking for reliable and trustworthy pest control services. It's great to know that even after all these years, the quality of service remains outstanding.

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

UPDATE: it's now Dec 2 and still HAVE NOT heard from Ehrlich. I have filed with the Better Business…read moreBureau and they have already reached out to me. Ehrlich has said multiple times they would call within 48hrs and have not. They have blatantly lied over and over again. I just got off the phone with the collections agency company and they have been way more helpful than Ehrlich. They have records showing that we canceled over a year ago and aren't sure why Ehrlich would send them anything to do with our canceled account. After this is resolved we will be taking legal action. They tried multiple times to rip us off by sending bills for services never rendered. Unfortunately for them, there is a fantastic attorney living under the same roof. UPDATE PART 2 today: ARM Solutions just called and they have taken care of the problem. They have been super helpful and were the only ones interested in helping us. Do your research before you choose a company like Ehrlich.

Ehrlich used to be a great company with local small town service. Ever since being acquired their…read moreservice has gone down the drain. We've been a customer for almost 30 years, and were always very satisfied. We used to get a phone call to set up our quarterly appointment, now they just show up and trying to reschedule is almost impossible. I give this company three stars still because many of the same technicians are still employed there, and they are fantastic. That being said, I'm going to leave this company and look for a locally owned company to take over. The scheduling now is just a nightmare and it's too difficult to deal with any longer.

This is my go to company in Baltimore for pest control. The price is reasonable and they perform a…read morethorough inspection and extermination job. They follow up and return when necessary without charging additional fees. I recommend using this company for your pest control services!

Nate was responsive and communicative from the moment I first called. He was polite and took time…read moreto explain everything to me. His expertise is greatly appreciated.

this company was fantastic. The gentleman came back until the job was done. I give them a tenread more

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

Great service and very professional crew that clearly knows their stuff. The owner came on site and…read morewas honest about what I should do with my situation. Pricing is transparent and fair. Booking an appointment was very easy and they even went out of their way to see my house on a Saturday even though they don't typically work that day.

Called three times over three days and left a message requesting help with a squirrel infestation…read more No one ever returned my calls. Very unprofessional.