So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more

Sean was fast with response and timely, explained everything to me clearly. Will call him again if…read moreI need more help

Great experience with Sean! He thoroughly inspected our house inside and out, set up traps and…read morebait, and sealed a couple of potential entry points. It's been almost a week, and even with all the rain, we haven't seen any mice or signs of mice since his visit. Very happy with the results and would definitely recommend him!

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

They missed an appointment earlier this week. Gave them the benefit of the doubt. Then todayI…read morewasted my entire day waiting on someone who never planned to show up. They gave me a window of 12-4pm and I called several times and they assured me someone would be there. Then at 4 they said I was their next stop. Then at 5 they said their office is now closed!

Service guy came unannounced AGAIN! The technician is very nice but the office keeps sending him…read morehere weeks before he is supposed to be here for my regular pest control service. On the prior visit the office sent someone to check for mouse activity and told me I had a lot of rodent activity in the attic and I needed to have the insulation replaced. Orkin had replaced the insulation and treated this space less than 6 years ago. The cost quoted was astronomical and when I questioned it, he immediately cut the cost in half. I am very suspicious that he was trying to sell me something I didn't need. I am seriously considering finding a new pest control company.

The ants came marching one by one...oh, no...oh,no! They were having lots of fun! Oh, no! Oh,no!…read moreBut, I called Montgomery Pest Control and they scheduled my appointment for the very next day. Thank you, Anne. Frank and his associate came out the next day and sprayed inside and outside the house. Their spray is safe for animals. Frank and his wife Anne are owners of Montgomery Pest Control. They are the nicest and most professional people you would ever want to meet. I have used them before and I was very happy with their service. They guarantee their work for 3 months. I think they are reasonably priced. I haven't seen any ants and I feel good knowing that if I did, Frank would be here to take care of them. I highly recommend Montgomery Pest Control.

I can see why Montgomery Pest control gets the reviews they do. Coordination was smooth and…read moreflexible. The crew was very knowledgeable and extremely professional. The cost of service was beyond reasonable. I would absolutely call this fantastic team again.

Arterix provided next-day service, which I really appreciated. Chance was professional,…read moreknowledgeable, and thorough in addressing my yellow jacket nest problem. He explained the treatment process, answered all my questions, and made sure I understood what to expect. Great service and a reassuring experience from start to finish. I highly recommend Arterix Pest Control and make sure to ask for Chance!

Art and Todd are amazing! Super polite and 100% professional. They're extremely knowledgeable as…read morewell as efficient in reaching their goals!! Plus they have a payment setup that has been so convenient for my family the past few years. No buzzing, stinging insects near our home which is so great because we like to cook out exactly where they try to create their nests. I can't say enough great things about them! I'll never try a different pest control company again. I've never witnessed faster response time (on anything I ask for).

BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Have used BioTech for just over a year, and told them today not to come back. The main problem is…read moretheir complete disorganization. I think they may have canceled or rescheduled more appointments than they actually showed up for. Today was typical: a few months ago they told me they would come today between 10 and 12. I got an email yesterday confirming my appointment for today -- between 2 and 4. In the end it didn't matter because no one showed up. I texted them around 4:30 and about 20 minutes later they called and said that their technician would be late (yes: obviously, since he was already late). So now I went on ChatGPT and it looked at their invoice and explained exactly what DIY stuff I would need every 3-4 months to easily do exactly what I was paying BioTech to do, at one-tenth the price.

Mike gives me the best customer service He is always on…read moretime, pleasant and always solves my problem "He a rock star"

My husband saw a mouse one night while watching the game. I am TERRIFIED of rodents. He set traps…read moreand we cleaned everything but I couldn't relax so I called. They sent someone out next day. Hunter was incredibly thorough (pulled out appliances and sealed a hole he found), respectful (everything went back into where he found it and he put on shoe covers before coming in), and nice. He was very knowledgeable and explained what he was doing and information about mice in general. He just left from our two week follow up and the mouse was caught. He once again looked for activity in all the areas he had set traps, took all the appliances out and put them back again and explained what he thought had occurred. Overall excellent service and incredibly well done! If we need them again they're our top choice!

BUGOUT was called to try to eradicate our water bug issue. Not only did that work but We have also…read moreseen reduction in basement crickets. We loved supporting local business persons! Count on them to be prompt, professional, well trained and caring.

We've been long time customers of Bugout. We receive monthly treatments for flea, tick and…read moremosquito. We live next to a large overgrown field so bugs are definitely an issue but thanks to bug out we are able to comfortably sit in our yard without the bother of pesky mosquitos. Our dogs haven't ever had a flea on them. We find their prices to be fair and competitive. Every secretary and service worker we've encountered have been kind and knowledgeable.

So far, so good!…read more Both of the individuals I have dealt with have been pleasant and appear to be well qualified.

Orkin in Hanover, MD,was hired to provide regular pest control services in our home. When…read moreconfronted with a rodent problem, their ability to resolve it in an organized, comprehensive approach failed to solve the problem. We therefore had to discontinue their services and hire their competitor who was able to quickly trouble shoot the situation, find the source and address the problem in days. Something Orkin was not able to do in months.