I recently had Sean come back out to my home after several years. The last time he treated my…read moreproperty was right before the COVID-19 shutdowns, and at that time he did an excellent job. Fast forward to this year, when I started noticing signs of mice in my home. I immediately thought of Sean because of the great experience I had previously. He came out promptly, performed a thorough inspection, explained what he found, identified possible entry points, and provided a clear plan to address the issue. Sean is professional, knowledgeable, honest, and takes the time to answer questions without making you feel rushed. It's reassuring to work with someone who genuinely cares about solving the problem rather than just making a quick sale. I highly recommend Sean's Pest Control to anyone looking for reliable and trustworthy pest control services. It's great to know that even after all these years, the quality of service remains outstanding.

Sean was thorough and informative. I'm confident my mouse problem will be solved. The one thing I…read moreget nervous about is that Pest professionals, including Sean, seem to be less cautious with the poisons than I would be, letting bits of crumbs or dust go here and there. Though he did check with me about all the different locations he would leave bait. Having small children, I found myself revisiting all the spots we went and wiping the floor where I thought there was any residue. I acknowledge this is partially my own particular thing, but may be useful for readers to note.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

I'm so glad I found Arterix. I needed a hornet treatment for a nest on my 3rd-floor wall--a service…read moremany other local places wouldn't even consider. Jamshed, the technician, was punctual and professional. He called me before arriving and took care of everything efficiently. Their pricing is fair and the service is reliable. I will definitely be using them again for any future pest issues!

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

My primary technician Derek is always wonderful to help with and through in his explanation of…read moreservice. I love that I can call them anytime there's an issue.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

This will be my 4th and final review for the service I received in Annapolis. I originally wrote…read moreabout the 15,000 "exclusion" service I paid for last June. As noted in my previous emails, the team was supposed to clear out and seal my attic and the same with my crawl space. After the work was done and I reviewed both locations, I had some concerns but when I called my salesperson (Josh) and the customer service team, I received no response. At all. After months of posting poor Yelp reviews and a couple of half-hearted attempts to reach me but never calling me back when I returned the call, I finally received a call back. I think it was shortly after my third bad review, where I noted the report provided to me by Orkin (basically stating that the Terminix exclusion job was poorly done) that a Terminix Operations Manager named Darien finally called me to set up an appointment to review the work that had been done nearly a year ago. Turns out, the crew that performed the service last year did not replace all of the old insulation (which means any scent trail was still there) nor did they lift up any floorboards, which would've detected evidence of activity. Darien sent a crew out shortly thereafter to redo the entire job. My family said they heard the team complaining about the poor job done by the previous Terminix crew. The crew completed the job (I assume) on the second day. When I called Darien, who had been extremely pleasant, to see if the work was complete and for a report out, I received no response. Despite his voice mail stating that calls are returned in 48 hours, it has been more than two weeks of me calling and texting. I just don't understand this level of service. It's bad enough that a company with as much money as Terminix would make very little effort to do the job the customer paid for but to then ghost customers is insane. Darien was nothing but smiles when he came to the house (just like Josh the salesman). All he had to do was return my phone call and say, "Everything is complete. Here is what was done..." and then send me a written report of that work. Better yet, don't wait for me to track you down. Reach out to the customer immediately. Thank them for their business and then provide the information. I am thankful that Terminix did finally come out and do the job I paid for a year ago. But I am extremely disturbed at how callous this company is with their customer's money and with their own reputation. The truth is, Terminix only responded after I left multiple complaints on Yelp. This is my last Yelp complaint because I actually ran into someone in corporate who asked me to escalate my concerns to several people he named, which I will do today. If you live near Annapolis, MD, avoid purchasing Terminix's Exclusion service. Not sure if they're conning their customers or if they're just poorly run. Either way, I'm out of $15K and I'm still seeing rodents.

Terrible service, rushed appointments (One guy literally said "I'm trying to hurry out of here so I…read morecan go get in my pool"), and they have 0 rapport with their customers. We've had a problem with mice for the last 4 months and the techs did put bait boxes but i had to learn from my new company, Pest Czar, that the boxes were over packed and set incorrectly. After multiple complaints, we were given a number to "corporate" and would never hear back after our first call with them. The CS rep could never get in contact with a manager either. The technicians are full of it and do not do their jobs to satisfaction at all. They never asked any probing questions or took any extra steps at all. When they give a time frame for appointments, expect them to come an hour after the frame because they were never on time. Awful company. PLEASE LOOK INTO Pest Czar! THEY ACTUALLY TO THEIR JOB!!!

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

We discovered a basketball-sized hornets's nest in a shrub next to our front porch. It was very…read moreactive and the hornets were extremely aggressive. My husband was stung by one, and he said it was like having a lit cigarette pressed onto his finger. After debating whether to try to go at it with a wasp killing spray, we decided that this job was beyond us. Because it was a Saturday and their office was closed, we left our contact info on All Star's website. Much to my surprise, Abdul, the company owner, called me very shortly thereafter! When I explained the problem, he deemed it an emergency and offered to come to our home the following day, Sunday. He also told us exactly what it would cost (extremely reasonable). He called us again Sunday morning with an approximate time of arrival. His kept us updated by text narrowing down the exact time. He arrived "dressed for battle" in protective gear. He treated the nest several times, then waited for the hornets to expire. He was at our home for about 45 minutes. He removed the huge nest, bagged it, and took it away with him. After being pretty much held captive and not able to be in our front yard for days, this was a huge relief. I cannot say enough good things about Abdul and the service he provided. He was so knowledgeable and very friendly and personable. He explained that his practices are based on his background in biology and are environmentally friendly. We are considering signing up for a yearly contract with All Star. We have been plagued with ants entering our home over the years, as well as mice. Abdul assured us that he would handle these as needed, as well as provide termite inspections with a yearly contract. Look no further for excellent quality pest control service with an experienced professional. Thank you Abdul and All Star!!

I had another pest control company for over a year with my mice issue, all they did was place bait…read moreevery 2 weeks at the cost of 55.00 a pop and mice persist. It took All Stars 2 visits and the mice are gone. Just had a 3 month follow up and still no mice. Technician Arsene Wkouayep is outstanding, very thorough and even removed 2 wasp nests for us. I whole heartily recommend All Star, particularly Arsene.

We have had such great experiences with Bug Squashers! We were unfortunately faced with termite…read moredamage (inactive) when we bought our house in 2021. We decided at the time to do a treatment out of precaution and proceed with annual services. Our provider we previously worked with retired and turned his business over to Chris. Chris offered us the same fair rate we previously had and graciously set us up for automatic appointments. I love that I get reminders as it's approaching. Furthermore, they make it super easy to pay our bill online. Recently, we unfortunately had some bees that had stung our little one in our backyard. I was able to leave a voicemail and get a return call and an appointment quickly. The admin was very knowledgeable and was able to give me a strong understanding of the process and a starting point on what we could expect for pricing. Chris arrived on-time and had an automated text sent to me to say he was 30 minutes away. This is so helpful for someone like me who works from home but is always in meetings. We reviewed the area together, told me what his approach was going to be, provided a price and we quickly agreed to service it immediately so my daughter could get back to playing in our backyard. He gave me advice on how long to keep the dog and toddler out of the yard as well as things to look for in the next few days. I am so thankful that we have a partner in removing pests with Bug Squashers and Chris. I am thoroughly impressed with the service, quality, and can't recommend him enough!

Top notch customer service! we were on a tight timeline and were in need of a termite inspection…read morefor a settlement . Chris made it happen! There were physical challenges they handled with ease. He spent time with us on the phone addressing our concerns and was extremely knowledgeable and helpful. They were professional from start to finish and reasonable in cost. Truly impressive!

Had to get a quote for my work, they made the process super easy. When they came out to tour, they…read morewere super professional & detailed. They explained clear services. We are signing up!

Jen is great (kind, responsive, and customer service-oriented), and the technicians were awesome!…read moreThey got rid of my silverfish and spider issue with just 2 services. Their cost was also reasonable! I would recommend!

We called Montgomery Pest because of an urgent mouse problem that grew quickly. Mike came and…read morerescued us! He surveyed the house; told us likely entry areas, recommended a few changes (including a new garage door bottom to seal better than the old one), placed baits that worked (we had bought two different brands through Amazon - one was completely ignored by the rodents and the other was ineffective). Mike returned twice to make sure that the problem had been adequately addressed. It had thanks to him!

Always go with Montgomery when I have a pest issue. Mike came today and took care of a large nest…read moreof ground dwelling yellow jackets. They were a real hazard and had already attacked my wife while she was gardening. Mike did a great job as usual. PS Best price around!