Incredibly nice guy with great rates. Sean professionally took care of a huge bald faced hornets…read morenest that was in a bad spot. He was prompt, explained the procedure precisely, and did the work quickly and carefully. Overall, a great experience that supports a small local business. Highly recommended!

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Excellent service from start to finish! The team responded quickly to my request, communicated…read moreclearly, and professionally removed a large hornet's nest located about 10 feet up in a tree. They were courteous, knowledgeable, and made the entire process easy. I truly appreciated their prompt service and would absolutely recommend them to anyone needing pest control assistance.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Terrible service by lazy people who barely do the bare minimum and expect you to keep paying. DO…read moreNOT USE THIS SERVICE!!! I cancelled my service and was still charged the next month.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

Doesn't listen to what you tell them. Wants to fit you into their way of doing things rather than…read morelistening and responding to your individual needs. I called the 800 number. They told me they would send somebody out to do an estimate. I told them that was not satisfactory. I had to drive 90 minutes to get down to the house and that I needed one and done, not give me an estimate and then meet a second time to solve the problem. They told me that they would have the local office call me between 5 and 7PM that night to address my needs. That never happened. The next morning I received a phone call and text from a tech telling me they were on their way to the property and would meet me there in 30 minutes. I messaged back and told them, No. I then told them what I had already told the 800 number. I described the situation and what I needed. Squirrels had gotten into the roof of the sunroom addition. I needed the squirrels removed and however they had gained access blocked so they could not re-enter. The tech immediately started telling me how they can't have anything to do with going up on a roof. They spent more time telling me what they couldn't do then telling me how they could help. Never again will I call Terminix.

This will be my 4th and final review for the service I received in Annapolis. I originally wrote…read moreabout the 15,000 "exclusion" service I paid for last June. As noted in my previous emails, the team was supposed to clear out and seal my attic and the same with my crawl space. After the work was done and I reviewed both locations, I had some concerns but when I called my salesperson (Josh) and the customer service team, I received no response. At all. After months of posting poor Yelp reviews and a couple of half-hearted attempts to reach me but never calling me back when I returned the call, I finally received a call back. I think it was shortly after my third bad review, where I noted the report provided to me by Orkin (basically stating that the Terminix exclusion job was poorly done) that a Terminix Operations Manager named Darien finally called me to set up an appointment to review the work that had been done nearly a year ago. Turns out, the crew that performed the service last year did not replace all of the old insulation (which means any scent trail was still there) nor did they lift up any floorboards, which would've detected evidence of activity. Darien sent a crew out shortly thereafter to redo the entire job. My family said they heard the team complaining about the poor job done by the previous Terminix crew. The crew completed the job (I assume) on the second day. When I called Darien, who had been extremely pleasant, to see if the work was complete and for a report out, I received no response. Despite his voice mail stating that calls are returned in 48 hours, it has been more than two weeks of me calling and texting. I just don't understand this level of service. It's bad enough that a company with as much money as Terminix would make very little effort to do the job the customer paid for but to then ghost customers is insane. Darien was nothing but smiles when he came to the house (just like Josh the salesman). All he had to do was return my phone call and say, "Everything is complete. Here is what was done..." and then send me a written report of that work. Better yet, don't wait for me to track you down. Reach out to the customer immediately. Thank them for their business and then provide the information. I am thankful that Terminix did finally come out and do the job I paid for a year ago. But I am extremely disturbed at how callous this company is with their customer's money and with their own reputation. The truth is, Terminix only responded after I left multiple complaints on Yelp. This is my last Yelp complaint because I actually ran into someone in corporate who asked me to escalate my concerns to several people he named, which I will do today. If you live near Annapolis, MD, avoid purchasing Terminix's Exclusion service. Not sure if they're conning their customers or if they're just poorly run. Either way, I'm out of $15K and I'm still seeing rodents.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

I called this pest control that answered their phone, was professional and courteous. Although he…read moredoesn't handle squirrel removal he gave a solution that fixed the problem. He suggested having trees cut that allow roof access for squirrels then referred me to a company that removes squirrels. I set the appt fir tree trimming and squirrel removal. Although I didn't use his card meant if, and when I need pest control I will surely use him. His customer service and "communication skills" are unbeatable. If that's any indication of his work then he's the one to use. Thank you sir for your help. I added pics for other customers with the same issues. Call this company to determine what the critter is that does this.

We discovered a basketball-sized hornets's nest in a shrub next to our front porch. It was very…read moreactive and the hornets were extremely aggressive. My husband was stung by one, and he said it was like having a lit cigarette pressed onto his finger. After debating whether to try to go at it with a wasp killing spray, we decided that this job was beyond us. Because it was a Saturday and their office was closed, we left our contact info on All Star's website. Much to my surprise, Abdul, the company owner, called me very shortly thereafter! When I explained the problem, he deemed it an emergency and offered to come to our home the following day, Sunday. He also told us exactly what it would cost (extremely reasonable). He called us again Sunday morning with an approximate time of arrival. His kept us updated by text narrowing down the exact time. He arrived "dressed for battle" in protective gear. He treated the nest several times, then waited for the hornets to expire. He was at our home for about 45 minutes. He removed the huge nest, bagged it, and took it away with him. After being pretty much held captive and not able to be in our front yard for days, this was a huge relief. I cannot say enough good things about Abdul and the service he provided. He was so knowledgeable and very friendly and personable. He explained that his practices are based on his background in biology and are environmentally friendly. We are considering signing up for a yearly contract with All Star. We have been plagued with ants entering our home over the years, as well as mice. Abdul assured us that he would handle these as needed, as well as provide termite inspections with a yearly contract. Look no further for excellent quality pest control service with an experienced professional. Thank you Abdul and All Star!!

I had another pest control company for over a year with my mice issue, all they did was place bait…read moreevery 2 weeks at the cost of 55.00 a pop and mice persist. It took All Stars 2 visits and the mice are gone. Just had a 3 month follow up and still no mice. Technician Arsene Wkouayep is outstanding, very thorough and even removed 2 wasp nests for us. I whole heartily recommend All Star, particularly Arsene.

We have had such great experiences with Bug Squashers! We were unfortunately faced with termite…read moredamage (inactive) when we bought our house in 2021. We decided at the time to do a treatment out of precaution and proceed with annual services. Our provider we previously worked with retired and turned his business over to Chris. Chris offered us the same fair rate we previously had and graciously set us up for automatic appointments. I love that I get reminders as it's approaching. Furthermore, they make it super easy to pay our bill online. Recently, we unfortunately had some bees that had stung our little one in our backyard. I was able to leave a voicemail and get a return call and an appointment quickly. The admin was very knowledgeable and was able to give me a strong understanding of the process and a starting point on what we could expect for pricing. Chris arrived on-time and had an automated text sent to me to say he was 30 minutes away. This is so helpful for someone like me who works from home but is always in meetings. We reviewed the area together, told me what his approach was going to be, provided a price and we quickly agreed to service it immediately so my daughter could get back to playing in our backyard. He gave me advice on how long to keep the dog and toddler out of the yard as well as things to look for in the next few days. I am so thankful that we have a partner in removing pests with Bug Squashers and Chris. I am thoroughly impressed with the service, quality, and can't recommend him enough!

Top notch customer service! we were on a tight timeline and were in need of a termite inspection…read morefor a settlement . Chris made it happen! There were physical challenges they handled with ease. He spent time with us on the phone addressing our concerns and was extremely knowledgeable and helpful. They were professional from start to finish and reasonable in cost. Truly impressive!

So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more

The ants came marching one by one...oh, no...oh,no! They were having lots of fun! Oh, no! Oh,no!…read moreBut, I called Montgomery Pest Control and they scheduled my appointment for the very next day. Thank you, Anne. Frank and his associate came out the next day and sprayed inside and outside the house. Their spray is safe for animals. Frank and his wife Anne are owners of Montgomery Pest Control. They are the nicest and most professional people you would ever want to meet. I have used them before and I was very happy with their service. They guarantee their work for 3 months. I think they are reasonably priced. I haven't seen any ants and I feel good knowing that if I did, Frank would be here to take care of them. I highly recommend Montgomery Pest Control.

I can see why Montgomery Pest control gets the reviews they do. Coordination was smooth and…read moreflexible. The crew was very knowledgeable and extremely professional. The cost of service was beyond reasonable. I would absolutely call this fantastic team again.