Cancel

    Open app

    Search

    The Bug Man

    5.0 (2 reviews)
    Closed Closed

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - The Bug Man

    Wildlife control or removal

    The Bug Man Photos

    You might also consider

    Recommended Reviews - The Bug Man

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Bug Man

    You might also consider

    Verify this business for free

    People searched for Pest Control 3,169 times last month within 15 miles of this business.

    Verify this business

    Brody Brothers Pest Control in Owings Mills

    Brody Brothers Pest Control in Owings Mills

    4.5
    (68 reviews)

    David is AMAZING he is super thorough and friendly. He makes sure to let you know step by step what…read morehe's done and what to expect. Does regular maintenance as well. Great company.

    Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

    First Gen Pest Solutions

    First Gen Pest Solutions

    5.0
    (15 reviews)

    Moving to the sorta-country has exposed me to insects that I didn't even know existed…read more I'm talkin creepy crawlies on a Jurassic scale. Bugs so big that they've made me afraid to step out of my home. I'm a city girl and I am just not used to this... ...And I wasn't about to get used to this either, so I hopped on Yelp to gather some quotes for some much needed pest control services. Chris from First Gen was one of the first to respond, and he was by far the most professional. He was able to squeeze me in for a next day consultation and he was both incredibly personable and wonderfully professional the whole time. During our appointment, I didn't feel like I was being sold on anything. Instead of trying to pressure me into one solution or another, he took the time to ask informed questions and get a better understanding of my needs and concerns, before making any recommendations. I walked him through the areas of my property where I was seeing the most activity and he was able to take my vague descriptions to help me identify exactly what I was seeing (because I swear some of these bugs I've never seen before in my life. There must be some new ones out here!). He then developed a customized treatment plan for how to address these particular pests, and keep them away so that I can enjoy my patio, my yard, and ultimately my property with a greater degree of comfort and ease. We scheduled my first appointment for the day after our consultation. He was very mindful and respectful of my property, as well as mindful not to disrupt my workday (since I work from home) as he perform the treatments. The cost of the services was more than fair, especially given how thorough he was with the treatments... and how please I am with the results. Chris was able to answer all of my questions thoroughly, as well as explain every product he used (He even had eco-friendly pest control products!), what it was used for, and what I could expect in the coming days and weeks. At the end of the appointment, I felt like I had a good understanding of what services were performed, which products were intended to treat which problem, and what to expect from future appointments. So far, things have been just as Chris described. I've seen exponentially less creepy crawlies (most of the ones I have seen have been dead, allowing me to sweep them into the grass) and the mosquito activity has plummeted dramatically. I feel much more comfortable not only being able to go outside again, but also to have friends and family over to hang out in the yard without having to worry about us being attacked by the worst that nature has to offer. Thanks Chris! I'll see you at our next appointment.

    Took down a big hornet nest. Called in the morning and it was gone by the afternoon. Reasonably…read morepriced. Would recommend.

    Trappro Humane Wildlife Removal

    Trappro Humane Wildlife Removal

    3.2
    (32 reviews)

    I am not sure where the reviews coming from in Yelp about this company. But me and my wife got…read moreexcellent technician who helped remove baby birds living in the half bathroom vent. I lack the tools I needed to do it myself during Mother's Day, and I am soo busy. I wasn't gonna let birds take a chance to die so I called yesterday and got scheduled earlier today.

    On November 25, 2025. Two technicians came out to repair damages done by a raccoon that was trapped…read moreand caught. Once repairs was completed. The technician came with the receipt I paid and then he says I have another piece that needs to be put on, I'll come out Monday And put it on after he was paid because I would not have paid until the job was completed.Now I realize he was being deceitful and a con because he should've told me that before accepting my payment. It is now Wednesday 12/4/25 I've reached out to the local office twice. The second time I was sent to voicemail and I haven't received a call saying what the status is and when someone is gonna come out to complete it. I also asked for before and after pictures and he confirm when I paid him that as soon as he got in the truck, he would email them to me. I have yet to receive those either. I now feel ripped off and deceived be very cautious with using this company and make sure everything is on the up and up because before they got my money, the phone calls was coming in and the phone was being answered now it's going to voicemail. And the office is in on the scam also.

    The Bug Man - pest_control - Updated August 2026

    Loading...
    Loading...
    Loading...