Very bad service. I scheduled a service call to install some new fixtures, and was told they would arrive between 10 a.m. and noon. at just past 11:30 I called to find out where the plumber was. the dispatcher was surprised that I had not been called, and said she would call the plumber and find out his status, got a call back a few minutes later saying he was about a half hour from arriving. at about 15 or so minutes after noon he finally arrived. when I answered the door, he introduced himself. I told him he was late, and he sad it wasn't that much time, and that if he had been there at 15 minutes till twelve, he would have been early. the manner it was said was hostile and aggressive, coupled with a gruff and stern look. no explanation or apology for the delay . at that point I told him that his job at my residence was over and he was in effect "fired" and to leave. when I called dispatch, she was mystified, and when I asked to talk with a supervisor, I was told he was "unavailable" of course, I don't expect any management would "get back to me" immediately. More than likely the only way they will respond is a bad review here. this was a totally unexpected disappointment in the attitude of the service. My past experience with them is that not only did they re-pipe my house, but responded to several "emergencies" and quickly fixed the problem. very good service, THEN. it is upsetting because I wanted not only the job be done, but I needed several estimates for an upcoming remodel. I will now have to find another company. I don't know what the plumbers problem was, perhaps he had a few beers or something else to put him in a bad mood. It was very easy to see that if I had continued the conversation, he might have escalated the situation. read more

Called on a Saturday morning because no hot water and by 4pm it was restored. Couldn't have asked for a faster or friendlier company to call. Isaiah was professional and easy to talk to. I would highly recommend them to my friends and would call them back if needed. read more

Please be very careful when using this company. We had a leak under our sink caused by a hot water tank for hot drinking water that they installed several years ago. When called to fix the leak, Plumbing Plus referred us to a water removal and remediation firm named Dry Force of Los Angeles. They just dried the wet areas but then said they needed to call in another firm to pull out the wet drywall and cabinets. This firm was called Cleanup Fire and Water. Cleanup proceeded to bill us at least TWICE the amount of a normal job. Our insurance company agreed to pay them half but they called us every day and threatened to put a lien against our house. After a lot of hassle I got Cleanup Fire and Water to accept the insurance payment. I believe that this was a bait and switch wherein Dry Force and Cleanup are owned by the same firm and scamming homeowners in San Diego by thinking that their insurance will cover all of this, when it won't. Several homeowners have been intimidated into paying extra money out of their pocket. Now here's the rub - this whole scam was referred to us by Plumbing Plus. Why?? We can't prove it, but we would think that Plumbing Plus is on the take for referring Dry Force and Cleanup to us. It smells and please be advised about using any of these firms. It cost me lots of hours of hassle, negotiation and stress. I got off lucky because I know of others who have been ripped off and actually paid the outrageous charges and are now suing Cleanup. read more

WTF?!? $392.21 for them to pull out my washer/dryer and tell me I have a huge problem?!?! My HOA called out Plumbing Plus to check my washer/dryer for a possible leak. I would have NEVER called them based on these yelp reviews alone. They basically pulled out my washer/dryer, found a kinked hose that had been slowly spraying water onto my wall for the past year and a half, resulting in some major water damage and mold. This is their exact description of the work: "Removed washer and dryer stacked unit. Found wall soaking wet and base board wet. Water coming from washing machine hose that was kinked when they put washer in place against wall causing water to spray when washer was being used. Left washer disconnected and recommend a restoration company be called to assess damages and repair." That took about 30 minutes (doesn't include the 40 minutes 1 guy had to wait while another guy came out to help pull the washer/dryer unit out). Wayyyyy overpriced. read more

Have been using Plumbing Plus exclusively for over ten years now and have been happy each time. I really like how Plumbers give options for my plumbing problems. Have referred them to at least a half a dozen people and all have been pleased. Would not hesitate recommending to anyone and will continue to do so! read more

Yay - I finally found a plumber I can rely on!!! 24 emergency service - they showed up within the hour. Did the job efficiently and professionally and even cleaned up!! Highly recommended. read more

Called about a problem under the house. Told to expect the tech between 8 and 10 (2 days later), he showed up at 7:30. Then told me they don't go under houses, or on roofs, so he couldn't help me and left. At least he didn't charge me anything. Another company came within 3 hours and got it done. read more

Stay away from this plumber. They will rip you off and do a lousy job. When you contact them to fix the problem they ignore you.

I have used these plumbers twice now. Each time I had great service! Today Nate Lopez came out and fixed my problem with my kitchen sink faucet. He was on time, nice, did the job quickly and completely fixed the problem with the faucet fixture. Last time they came out I had a problem with my hot water heater valves and my experience was the same. I used Plumbing Plus based on the recommendation of my neighbor and she said equally good things about her experiences. I'm happy to have found a good, honest, reliable plumber! Thank you. read more

They came within the time promised. Robert diagnosed the problem and found that we only needed to use the plunger. He was great , fast and didn't charge us for the service call. That's unheard of today. I will always use them from now on. read more

The City of Poway found that we had a leak on our commercial property. I called Kelly at Plumbing Plus to schedule an appointment. She was very professional and courteous! She scheduled Robert to be here between 10-12. Robert was over 30 minutes EARLY!!! Robert was very professional and knowledgeable. Our issues were solved in record time! I highly recommend Plumbing Plus for any plumbing problems!! read more

Plumbing Plus helped me right away. They sent a plumber to my place within a couple hours of calling. Isaiah did a great job with fixing my sink and was very professional. Would definitely hire them again. read more

Had Isaiah do some upgrades in my condo and couldn't be happier. Everything working well and as always Isaiah is the best. On time, courteous, explains what needs to be done and why, just great customer service all around. I've had other plumbers from PP in the past and all were excellent professionals. They are definitely my go-to company for plumbing issues. read more

I came home from work one night to a major leak in my service line off the water meter. After digging around and finding the leak I determined It was too close to the meter for me to take on and called Plumbing Plus. Darryl called back and after making it clear this would be an emergency call he came out and went straight to work. He wasted no time fixing the problem and kept me informed as he progressed. After he finished he reviewed his work with me and discussed the warranty. When he presented the bill I was surprised to see he gave me a military discount that reduced the cost significantly. I am very pleased with his work and highly recommend calling Plumbing Plus when you need a professional plumber. If you're lucky, you may get Darryl. read more

Isaiah from Plumbing Plus came out yesterday for maintenance call to flush the hot water heater. Isaiah had installed the hot water heater about a year ago and I requested that he do the maintenance this year based on my positive experience with him the prior year. Plumbing Plus has been great company to work with. Isaiah was on time, professional, and always happy to answer my questions. read more

Had a relatively small project, installing a new kitchen faucet in a "hard to reach" location...decided my arms and my back couldn't handle it so my sweet wife made the call to Plumbing Plus...Jared was there the next day and the job couldn't have gone smoother...well maybe it could have as Jared really had to work to get the old faucet out. (it had been there a while) He was friendly, professional and knew his business...the job was done in less that two hours and my back feels wonderful! If you need a professional for any size job, Plumbing Plus is the place to go! (and ask for Jared...) read more

We had a collection of plumbing issues to address (replace the sink fixtures in one bathroom, replace the workings of 2 toilets, and repair 4 faucets that were leaking through the handles). Plumbing Plus did a great job. Their first visit was a survey of the work and we really appreciated that they suggested getting the replacement parts online and they would do the installation, saving us a significant amount. Outlined exactly what we would need and that some of the parts would likely be covered under a lifetime warranty. They subsequently performed the work perfectly, all the parts were exactly correct, they arrived when scheduled, and the cost was reasonable. We will definitely use them for future plumbing issues. read more

Isaiah was extremely knowledgable and happy to educate me as well on the plumbing issues. Will definitely be using them in the future!

Plumbing Plus is an excellent company to work with! They are professional and passionate about providing services that exceed their customers expectations. The owner, Mike, and fellow Plumbing Plus employees have the experience and knowledge that is worth every penny you spend! read more

David from Plumbing Plus came out and helped repair a pinhole leak in our wall. Five stars because he broke out the costs of leak detection (covered by insurance) and didn't try to oversell. Almost lost a star because didn't check the water pressure on the new regulator, but came out and set it correctly free of charge the next day and met my appointment time - all with prompt email reponses. Great job Plumbing Plus, we will use you again. read more

I have used many plumbing services in the past but I must say that none have equalled the experience I had with Plumbing Plus. Their response to my water leak was prompt and the problem was fixed expeditiously. I want to give particular credit to Garrett, who as a young man, is professional, extremely competent and courteous. He was not fazed when what was presumed to be a routine and easy job turned out to be rather complicated. I observed his work during the entire process. He gives credit to his company and to his profession. Well done! read more

The technician was almost 2 hours late to an appointment that had a 2 hour window. During the inspection I told him exactly what was wrong with it and he agreed with me on what was the issue and then left. Basically showing up for 5 minutes and telling me what I already knew and walked away with my $80. Then I didnt hear back from anyone about a quote or price for days. When I finally did hear back I was quoted for the washer repair at over $600 for a simple line replacement that other places quoted my issue at $170. And when I asked why the charge was so high no one could tell me so I had to call back several times and no one knew what was going on with my account as no one was taking notes on my issue. And days later when they got back to me they generously dropped my quote to only double what everyone else was quoting me at. So they basically made me wait for a tech and made me wait for a half reasonable quote then because I obviously didnt move forward with the overcharge they basically stole my 80$ inspection fee. I would not recommend this service. read more

I would highly recommend Plumbing Plus. They are very efficient, have great customer service, & knowledgeable technicians. Their prices are competitive. read more

My sister had a plumbing emergency while I was visiting and her husband was away, and Plumbing Plus was there making things right as soon as we needed them. They were also able to diagnose some other issues and give options at varying price levels, explaining each choice clearly and sending informative follow-up emails. I would absolutely recommend them. read more

Outstanding workmanship, Reliable and will always give you great options. Outstanding Job again Isaah!!!

I did get a refund from Mike, so I ended up paying the secret nominal 40 visit fee. Because they were professional and had a strong desire to make the situation right I put them up to 4 stars. Having solid management makes that's has a desire things make right in a quick manner really goes a long way at showing how well a company operates. read more

"Maggie"-Receptionist was very unprofessional when trying to schedule an appointment. Called back and spoke to someone else who was more helpful than maggie. I do not recommend this company they will scam you and over charge for thing they didn't even do. Also am reporting when they did come out to do the work. The smell of weed was so strong I couldn't take it. Then the receptionist who was on site doing an evaluation proceed to Deny she smelt like weed or alcohol-(maggie). I'm contacting the business association for the county and make a report this is poor quality. I've had work done by them before and it was fine until this last experience. I will also be contacting the state department to evaluate y'all licensing have people on drugs and under the influence is not acceptable nor do I think is should pay this Outrageous price and some extremely expensive warranty. Do not use these people. read more

Thank you Jared!! Amazing service and here within an hour of my cry for help. No more clogged drain and you left everything so clean. Again, THANK YOU!! read more

Very Professional, Clean, On Time and Great Repairs! We've used them for 25 years on two different homes. They've even helped out in emergency situations. Isaiah was very helpful recently in answering all my questions and explaining how everything worked. read more

Isaiah Maher came out to help me install a faucet and to educate me on water purification options. He was punctual, extremely knowledgeable and professional. You could tell he knew what he was doing and I have him as my go to plumber. Plumbing Plus is the real deal, reputable and you can tell they have their act together. They stand behind their workmanship and I have every confidence that they are installing and fixing things to code, correctly. They are worth every penny, especially Isaiah. Thank you Plumbing Plus read more

I love this business. I've used them 5 or 6 times now and have always had a good experience. They fixed my stopped up kitchen sink a couple of times and then installed a new garbage disposal when I'd had enough of the old one. I've had them replace our hot water heater when it started leaking. They fixed a couple of issues with my toilets also. Isaiah came today and quickly diagnosed the problem with our downstairs toilet. I'll be having him back to replace it after fixing a root issue. The plumbers are always prompt and personable, thoroughly explaining the job requirements. I've never had them run up the cost beyond the estimate. I plan on using them again and will happily recommend them to everyone. read more

I've been a customer for a long time, and I appreciated the prompt service when my water heater went out on a Saturday and a new unit was installed on Monday, but Scott showed up with the wrong size unit (50 gal instead of 40) and went ahead and removed the old 40 gal unit and installed the new 50 gal unit before "noticing" the mistake and telling my wife he would make it a "no charge upgrade." I have no way of knowing if I really only paid for a 40 gal unit, or if my seemingly now undersized overflow pan will protect me from a future flood, but I will definitely be paying to keep the extra 10 gals hot 24/7/365 for the life of the unit. Disappointing. read more

Plumbing Plus has done many jobs for me, from root invasion backing up all the toilets in the house (yikes!) to, most recently, replacing outdated and leaking valves in a shower. I wouldn't think of calling anyone else. Isaac, Darryl, and Nate all go the extra mile and I'm confident the problem will be fixed when they do the job. read more

Came home from work to find out that there was no hot water. I was able to get an appointment the first thing in the morning on the next day. Isaiah did a great job and thankfully it was an easy fix. He also measured my water pressure and found that it was really high. He replaced the pressure regulator. I also had a leaky bathtub. He ordered the part and followed up right away when it was in. Great job read more

When I called Plumbing Plus and explained my non-emergency problem, I was quickly given an appointment window later that day. When Larry showed up he quickly sized up the problem and made the simple fix. Voila! The sink was draining dryly again. I also showed him a long-standing problem that has seemed to baffle the original builder of the house and he made a suggestion that I will follow up on to see if the part can be obtained (a German manufacturer not in ready supply) to make the fix. Great service! read more

I called Plumbing Plus to find a "mystery leak" in my house. The Plumbing Plus Technicians were prompt. professional and tenacious. They stayed with the problem until they located the leak and corrected it. They succeeded where a "professional" leak detection company failed. This is the 2nd time I've called "Plumbing Plus". The first time was to repair a leaky gas line coming into my home. I called on a Saturday and they responded within an hour---and the owner came out to help and was out there digging in the mud himself to help fix the problem. I'll call these folks anytime I'vr got a plumbing issue. read more

We have used Plumbing Plus for many years. Every time, even with the bathroom remodels, they have done an excellent job. This time, one of the showers in the house needed repair. It wasn't bringing in hot water. Isaiah did a fantastic job repairing the shower. He was friendly and professional. read more

I am very impressed with Plumbing Plus! We have a shutoff valve that I suspected was leaking. They were able to send out someone within an hour after I had already tried three other companies who could not come out the same day (this was late Monday afternoon). Nate came out and looked at our shutoff valve. He noted that the valve itself didn't have any corrosion and first tried to make some adjustments on the handle before doing anything major. His minor adjustments solved the problem and he checked the water pressure before he left. When all was said and done, he said there was no reason to charge for the work. I was surprised because I fully expected to pay a minimum service fee for his time. Nate was also very courteous and professional and so was the gentleman who first took my call and arranged to get someone out right away. I am most impressed with their honesty. This is my new favorite plumbing company! read more

Had a great experience with the plumbers here at Plumbing Plus . I recently purchased a home that needed some plumbing work done. I was referred to Plumbing Plus through a friend of mine that has been using them for years . I am very happy to say that I'm very pleased with the services they provided they did a awesome job and they were very professional and well mannered. read more

I used Plumbing Plus for three jobs, two at my home and one at my rental. They were always very courteous and respectful. Before, during, and after the jobs they were sure to stay in touch on the jobs and ensure that I was satisfied. They were on time in the windows they had given. And in the case of my rental, they coordinated with my renter to get access and fix the leaky kitchen sink, which involved them buying a new faucet and returning to install it. At my home, they replaced my pressure regulator which is what was causing my hose bib to leak. And they dug up and repaired a leaky main line on my irrigation system which developed a pin hole in one of the joints and they showed me exactly where prior to removal. They took pictures and shared them along with the invoicing for my records. I had awesome experiences with Plumbing Plus and would recommend you consider them for your own plumbing needs. read more