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    I had an emergency issue, they were there in a few hours and did a great job at a reasonable rate. Will definitely use them again.

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    5 years ago

    Did excellent work at a decent price. You can't ask for more. Plus they are polite and responsive.

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    3 years ago

    Scott arrived super fast and did a great job with the pipe repair. Definitely would recommend!

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    3 years ago

    The best! Always professional and they do a meticulous job. Highly recommend. Save yourself the hassle and hire them!

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    5 years ago

    Very quick to respond and they did a great job repairing our hot water heater. I would highly recommend them for anyone living in Ramona.

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    Ask the Community - Proper Plumbing

    Review Highlights - Proper Plumbing

    “Scott is a professional from start to finish, a pleasure to work with, and he explained everything thoroughly.”

    Mentioned in 33 reviews

    Read more highlights

    Sunshine Water Softeners & More - Water Softener

    Sunshine Water Softeners & More

    (174 reviews)

    We were replacing an older water treatment system that had finally gone to that great water…read moretreatment plant in the sky. Enter Marco and David, the dynamic duo. I came into this installation with a pretty detailed list of things I wanted addressed based on our experience with the old system. I also came armed with approximately 847 questions. Marco and David handled all of it with patience, professionalism, and the kind of confidence that makes it obvious they know their trade extremely well. We talked through the placement of the Titan 2000 and Executive 12, the brine tank, the flex connections, and especially the routing of the drain line. I was particular about where things went and how everything was laid out in the garage. Instead of simply doing whatever was easiest, they listened to what mattered to me, explained the options, and made sure the finished installation worked for our space and our needs. What impressed me just as much were all the details I didn't ask for. The power cords were neatly routed and secured to the wall with cable clips, excess cord was bundled cleanly, the plumbing was tidy, and everything looked intentional and finished. You can tell when installers are simply trying to get to the next job, and you can tell when people actually take pride in what they leave behind. Marco and David clearly fall into the second category. Once everything was installed, they didn't just pack up and disappear. They took the time to walk me through both systems, explain the regeneration cycles, what to expect over the next couple of days, and even things I hadn't thought to ask about, such as what happens after a power outage and what I might need to check or reset. By the time they left, I actually understood the equipment that had just been installed in my house. They were professional, experienced, patient, friendly, and left behind an exceptionally clean installation. And perhaps most importantly, neither of them judged me when I paid them with my Star Wars themed check. To be fair, I never did establish whether either of them was secretly a Trekkie, so I suppose they may simply have been exercising extraordinary professional restraint. Either way, no intergalactic incident occurred, which I consider another mark of excellent customer service. Seriously, Marco and David represented Sunshine incredibly well. When you're spending this kind of money on equipment for your home, you want the installation to look and feel like it was done by people who genuinely care about the finished product. That is exactly what we got. Outstanding work from start to finish.

    10/10 recommend. I have a water side tee system and reverse osmosis water filter that are…read moremaintained beautifully. The staff is super friendly. They have affordable prices and my water is perfect. I had a small issue with the RO connection under the sink recently and I called Sunshine for help. They answered quickly and the staff was super helpful. They even offered same-day service! Marco came by and provided fast and excellent service. Everyone was so friendly. I highly recommend their services!

    Water Purification Systems

    Water Purification Systems

    (69 reviews)

    Kearny Mesa

    We had an excellent experience with Water Purification Systems (WPS) from start to finish. Daniel…read morewas incredibly professional, friendly, and responsive. Communication was excellent throughout the entire process, and they were always clear and helpful whenever we had questions. The pricing was very reasonable compared with the other quotes we received, and the quality of the installation exceeded our expectations. The team did a clean, professional job installing our whole-house water softener and filtration system, and they took the time to make sure everything was properly set up and working before they left. It's clear that WPS takes pride in their work and genuinely cares about providing a good customer experience. We're very happy with the system and the entire process, and we would absolutely recommend WPS to anyone looking for a water softener or filtration system. Great company and great service!

    Contacted several companies for a whole house water treatment system and a Reverse Osmosis System…read morefor under the sink. Constatine responded very quickly and came to the house to give a quote. He was extremely nice and explained our options without trying to up sale. Pricing was fair and competitive with the other companies we had contacted. We decided to go with Water Purifaciions Systems due to their quick response, great communication, past reviews, workmanship, and their competitive pricing. On the day of install, Constantine and his team arrived when they said they would. Their work was efficient, clean, and custom. We did encounter one issue, but they rolled with it and resolved the issue with no problems. They cleaned up after themselves and went over the system in detail with us. They were patient and answered all our questions. I would definitely recommend Water Purification Systems for your water treatment needs here in San Diego County. Thank You Constantine and to your team.

    All Cities Water Treatment - Matrix 75 high efficiency Reverse Osmosis System

    All Cities Water Treatment

    (246 reviews)

    Kearny Mesa

    I did a lot of research before choosing a company to install a new water softener and RO. Jaye from…read moreAll Cities was incredibly professional, honest, and kind during all of my quesitons over email. No pushy sales visits or calls. Their prices were competitive and scheduling was easy. Eddie came out to do the install and was super nice! We are quite happy. My hair already feels softer from the softener, the water is delicious from the kitchen sink thanks to the RO, and hopefully our appliances will last longer.

    We had All Cities Water replace a Puragain water filter system that we had installed in 2022. The…read moreoriginal system did not address the hard water issue that we have been having and it continually clogged up, requiring routine (expensive) maintenance to replace the filters. All Cities did an excellent job of explaining the options and going through how a salt-based hybrid softener system would provide the water quality we were hoping to achieve. I asked a ton of questions, all of which were quickly and thoroughly answered. There was no attempt to upsell us or talk us into anything. It was a very low-pressure engagement that made everything much simpler. We ended up going with a hybrid salt system that uses carbon and sodium chloride to condition the water (it can also use potassium chloride but the cost of that is prohibitive at this time). The installation went very smoothly. We were told it would take about 4 hours to remove the old system, install the new one and run a drain line across the garage to the sink. That is almost exactly what it took and the installer was very professional and easy-going. We are very pleased with the system thus far and I would highly recommend All Cities Water Treatment as a great option for anyone interested.

    Quick Water Heater & Filtration Company - The Team

    Quick Water Heater & Filtration Company

    (785 reviews)

    Sammy and Ben were great! Ben handled the logistics and was on point the entire time. They were…read moresuper quick and were able to get to my place within the hour to replace my water heater. Sammy the tech was quick and efficient. In and out in about an hour and did a great job on the install. This is the second time I have used Quick and will continue using them.

    We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

    So Cal Water Systems

    So Cal Water Systems

    (182 reviews)

    I shopped around for a while before I decided to go with So Cal Water Systems for my parents' home…read more Scott is extremely knowledgeable and actually knows his product not just a sales person who is pushing a product. Other companies sent sales people who obviously did not know what they were talking about when I test their knowledge by asking them questions I knew the answers too. I don't leave reviews often for things but in this case, the excellence of this company could not go without recognition. This is a locally owned company which is a huge plus for me because I love to support local business. Scott did the installation and my parents and I were mesmerized by how clean it was. We immediately noticed the change in the water and are very happy. It doesn't stop there. We are getting epoxy installed in the garage and Scott told me not to worry, they would come disconnect everything, put it to the side for the installation and then connect it back after. When I logged on here, I saw that there were some poor reviews which peaked my curiosity. I looked at them and I can honestly tell you that these people don't know the kind of system they have. They obviously did not listen because everything was explained meticulously. They are comparing this system to systems that are subpar. Also complaints about spending a few extra dollars for service and filters. If your health and well being is not important for you to spend a little extra money and you would rather spend that money on a 10 dollar Starbuck coffee filled with diabetes then you are a lost cause. I 100% recommend this company and I just recently bought a house of my own and will have them install one there as well.

    Just had Devin service our 19 year old system. He was very pleasant to work with, knowledgeable,…read morerespectful and quick. The pricing was very fair, we will definitely use So Cal water systems in the future.

    Proper Plumbing - plumbing - Updated October 2026

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