Mike was extremely friendly and punctual! His service was insightful, professional and gave a very family friendly experience! I'll be sure to recommend his services moving forward! read more

Great experience with this company. They offered a free consultation and quickly gave an honest estimate of what was actually needed--and what wasn't--based solely on the information I provided. Thorough, straightforward, and zero pressure for a house call or upsell. Really appreciated the transparency. read more

Best plumbing company. I woke up to a a serious plumbing leak in my bedroom ceiling. Kenny was there within a few hours found the leak and fixed it. Told the cost up front and various scenarios. It turned out to be one of them he quoted. Kenny was very friendly, knowledgeable and efficient. He cleaned up after the job. You couldn't ask for any better service. They are truly plumbers plumbers. C Edwards read more

All work done promptly & efficiently. Mike & son, Josh were very pleasant & knew their business. No up-selling at all. Will absolutely call on them again. read more

I called several places with my emergency. My water heater blew! Proactive was the VERY best. Priced over phone m, came out immediately and fixed. No fooling around trying to impress me, just great customer service, integrity and price. I will be using them for any of my plumbing needs. read more

As a single mother of three teens, on a teacher's salary, when there's a plumbing emergency, it's so difficult to know who to turn to and who to trust these days. I haven't had a working shower for over 6 months and despite ordering my own parts and watching countless DIY videos, to avoid getting taken advantage of, there comes a time when you need a professional to complete the job. The owner, Mike, is an angel! So knowledgable, so personable, and so caring. He helped me out in my time of need and went above and beyond the job at hand. This man truly cares about his customers and follows through with actions to complete his work with integrity! This is priceless in this day and age when everyone is struggling to make ends meet and only looking out for themselves. I promised Mike that he would be blessed 10 times over and I will keep my promise to spread the word about this incredible man and his company, that he's built up from the ground . I will refer him to everyone I know who needs a plumber. Mike, I truly thank you from the bottom of my heart, from a single mom who's desperately trying to hold everything together within a home where everything seems to be breaking around me, you restored some HOPE in my home today, if even just to be able to shower again! These things impact my ability to preserve self care and helps to improve my quality of life. Don't forget what I told you, ... H(arness) O(nly) P(ositive) E(nergy) When times get tough and financial burdens overwhelm you, it's important for us all to focus on gratitude and count the blessings in our lives . Your services and more importantly, the relationships you have with your customers,offers blessings to others. Thank you. Satisfied in San Marcos, Jessica Z. read more

We needed help right away, and they were here in 30 minutes! Ben did a great job, everything is perfect now, he was quick and cleaned up completely. It even came in below the estimate cost. What a great local company! Highly recommended! read more

Capable, Conscientious & Competent I had a non-emergency situation with a circulator pump and determined that it would be best addressed by a professional. New to the area, I had no contacts with a plumber. Yelp for guidance. 'Proactive Plumbing' checked the boxes for me with their reviews and their location. I'm very happy I called. Great communication from the staff, prompt appointment scheduled and the best part... The Fix! He should be called, "Magic Mike!" read more

WOW, AMAZING. I had contacted another plumber who let this job stay open for about 5 months. Ben from Proactive Plumbing came out, fixed in in about 1/2hr. It feels like a gamble everytime you call out a service person, so I ABSOLUTELY have Proactive Plumbing as my only plumber. read more

Josh from Proactive Plumbing was on time, efficient while he was here, communicative, kind and did excellent work at a great value. Second time working with Proactive. Highly recommended. read more

Mike and Kenneth were amazing. Top notch customer service and communication. Most importantly fixed our issue. Highly recommend!

This is the second time within one year I have to call Mike Baker for emergency situation! He answered my call immediately and got to our house within two hours. He and his team got in to the job right away and fixed a broken main line in no time! I turned in the water next morning and it worked perfectly. I feel assured that I can Mike whenever I have a plumbing issue. Ultimate professional! No BS -- all highest quality of work! No better plumber out there as far as I can tell! read more

So I put out a Yelp request and I got a call and some advice about what to do and what the problems are with an odor in my bathroom. He just took the time to walk me through some common issues and what I could do to resolve it without even charging. What are the recommend because of the customer services A+! read more

Mike called me the same day, provided a competitive quote and the repair was done the same day. I will use this company again in the future.

Kenneth was incredible from start to finish. We have had two separate companies out to look at our guest shower's low water pressure. The best they had said was maybe it is the shower head needing a new filter. We tried that, and it never worked. He spent five hours diagnosing the problem, and came out the next day. He was on time, respectful, accurate, and fixed issues with both showers and a leaky faucet. We have found our new plumbing company and even recommended them to our neighbors. Oh! And he did a wonderful job making sure everything was clean after the job! Thanks, Kenneth! read more

Had a very complicated issue re changing the faucets on a 36 year old roman tub. And also changed 2 toilets and 2 other bathroom faucets. The 2 men that were sent were terrific. But special kudos to Ben who solved the roman tub issue. Much appreciated. Have only used this company since I bought the house 9 years ago and they are great!! read more

I contacted Mike through Yelp who offered a free estimate. Him and his son came to our home to inspect our leak issue. Although he wasn't able to help us since our issue is with plastic pipes, he offered us free valuable advice to help us find a plumber that can perform the correct leak detection tests. Mike was very friendly, prompt and organized. I highly recommend him and if we ever have an metal pipe leak (I'm sure we will in the future!) he will be our first call. Thanks Mike! read more

I put in a simple yelp request for a clogged drain and a foul smell from our other drain. Proactive Plumbing was one of the first to response they were able to come out on short notice and repair the issues in little time. Their pricing is honest and affordable. I did not feel nickle and dimed going over the rates. Highly recommend! read more

I've had the pleasure of working with Proactive Plumbing on several occasions over this past year to patch up problems on an aging home, and each job was done perfectly and with no hassles. I appreciate the kind and professional people employed by Proactive who take the extra time to check their work and have it inspected prior to signing off on it. I've never had a concern having them in my home and leaving them to their work as I work from home in a separate office. They're a great bunch of people. I recently had a concern about possible corrosion on a pipe joint and spoke directly to the owner who advised me on the best course of action and in doing so save me a ton of money. Proactive Plumbing will always have my business. Many thanks for being there! read more

Visiting my single daughter, a teacher, the toilet water supply valve would not shut off. Handy myself and having done this before for her, I went about replacing it. A problem arose with a damaged copper bib that made installing the replacement compression ring difficult. Having met Mike at Home Depot I called and to my surprise... he spent 15 or more minutes advising me on my options to correct this safely. Not only spending time with me at some "risk" when the "DYIer" fails, he graciously refused my offer of sending him a fee for his time for his "skill, caring, and expertise." I am thrilled to now have someone honest to take care of my daughter's plumbing needs so when I come to visit from Seattle, I can enjoy the beach instead of busting my knuckles fixing her corroding fixture supply valves. Cannot recommend Mike enough. He was truly fantastic to help me. DAD is free! Yeah! read more

Proactive Plumbing - The last one for Dad. From now on, Mike can take it from here. - Plumbing Near Me - San Marcos, California

Fantastic work performed by the owner, Mike, and his son, Josh. I interviewed several "roto rooter" type companies but was never confident that they could tackle my blocked landscape drain problem. Also they quoted sky high prices : $1,600 - $2,000! I then called Proactive Plumbing, and Mike texted a very descriptive plan as to how he would approach my problem. He came across as much more knowledgeable than any of the 4 previous companies I had talked with. So, STOP your search for a competent, articulate plumber because Mike at Proactive Plumbing is your guy! read more

Honest, reliable, and efficient service. Ben was punctual and polite, quickly identified the source of the leak and repaired it. His approach was conservative yet thorough and each step of the way was communicated to me. Mike, Ben, and Jerry were all pleasant to work with. These guys are "real plumbers" who won't upsell you on unnecessary extensive repairs, but will get the job done well. Looking forward using Proactive for future plumbing needs. read more

Proactive is very professional and honest. Mike and Ben were a huge help!!! Mike actually took the time to guide me through minor repairs. Thanks Mike!! And Ben actually took time out of his busy weekend to stop on by for a quick call. I would recommend to call them. Thanks proactive pluming. read more

Extremely happy with the quality of repairs, the price & the customer service! Kenneth was so knowledgeable and took the time to explain everything to me! I will 1000% recommend my friends and family to this company! read more

Proactive Plumbing - New - Plumbing Near Me - San Marcos, California

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We called Proactive Plumbing after reviewing their positive reviews on Yelp and found their work repairing a leak caused by a faulty toilet flange and wax ring consistent with those reviews. Especially noteworthy is Mike's communication skills and his honesty. We will use Proactive Plumbing in the future. read more

Outstanding service, response time, and workmanship. Ben came out, quickly diagnosed the problem, and fixed it in short order. Also, while another company tried to rake us over the coals for work that wasn't needed, Ben did not try to take advantage of us. No complaints at all... Highly recommend! read more

The job was done quickly and correctly, although it was not a difficult job. But they charged $700 for two hours' work.

Fast service, fair price. Came out and looked at my water heater and got it working again the same day I called. It will likely need a more substantial repair or replacement in the near future for which I also got quotes that seemed fair. For now though, it's been working fine since the minor fix they performed! read more

Update: We had a leak in our downstairs toilet this week and I remembered that we had had great service from Mike some time ago and so we called him again. He responded immediately and we arranged a time for him to come out. He fixed the toilet in short order and we are back in business! Thank you, Mike! Mike is professional, courteous and has reasonable prices! It doesn't get better than that. read more

Kenny Showers is a fantastic plumber that works for Proactive. He's very experienced and treats my home like his own. Proactive only has a few very well qualified folks that work for them which is why they only have five star reviews. Yet they are fast and are able to get my house quickly when I have an emergency. I recommend them to anyone needing a plumber. You won't be disappointed. read more

After spending hours and hours scouring through YELP plumber reviews and reading ALL the reviews for any potential candidates, I finally found Proactive Plumbing. My first phone call to Proactive was answered by Mike, the owner. He was extremely helpful! Kenny was scheduled for the next day. He arrived on time, called when he was on his way, and quickly accessed the problem area. He listened attentively as I explained the many issues we were having with the contractor and the various possible reasons/causes of our water-related issues. Kenny meticulously investigated all the possible causes and was able to identify the cause when others could not. Fixing it posed some challenges but Kenny did not flinch. In addition to only partially covering the opening in the Quartzite slab with the intended connector, the original plumber also installed the hot and cold cartridges backwards. Kenny had to get creative to come up with fixes given the joined pipes that make up our Delta Shower fixtures but he proceeded without any issues! When he was finished Kenny cleaned up and left the area ready for the next team that will reinstall the drywall, and retexture, and paint the drywall. The owner, Mike, was a pleasure to talk to he expedited our workorder. Kenny is a rockstar!! He is clearly a seasoned plumber with great skills! He was also a good communicator and a wonderful person. My address will only have one plumber and that is Proactive and Kenny. If you are searching for a reliable and skilled plumber AND a nice person, reach out to Proactive Plumbing. I know you will not be disappointed!! read more

I had the pleasure of having Mike and his guys out to fix a couple things in July 2023. Mike is crazy knowledgeable about plumbing and was happy to answer all the random questions I had. Truly enjoyed chatting with him while he was out repairing a pipe and replacing a pressure regulator. His work is top-notch and his experience really shows. Ben came out to install a new water heater and an expansion tank, and he was just as great to work with as Mike. read more

Kenneth is really patient and organized. He helped me find the problem of my faucet and gave me solid quote, I was easy to accept it. Then he carefully fixed the problem. I feel very satisfied with his work. read more

Proactive Plumbing - Plumbing Near Me - San Marcos, California

Super responsive. In my case they actually came the same day. Then, Mike actually down sold me, saying I likely didn't need to spend more money know. Mike was honest and trustworthy and will be my go to going forward! read more

Mike was quick, able and responsive for an after hours/emergency issue. Will definitely be my go-to plumber for both urgent and non-urgent issues in the future! read more

Great service and focused on fixing the issue. I was pleased with this company. Very quick response.

Mike and his crew did a great job. They confirmed there was a hot water slab leak, diagnosed what section had the leak and put in the pipe bypassing the leaking section. Did the pressure drop test to validate everything was good. Communication was clear on what we could use and not while the fix was being put in place. Mike explained the issue and all the options available. read more

Mike was amazing; honest, quick response (630am, made it out by 900am), and fair with pricing. Story: Water pressure regulator was having issues going from 50 psi to 140 psi. I tried adjusting it myself but it continued to fluctuate. I called Mike after looking at yelp and he quoted me a fair price to replace the water pressure regulator and made it out within a few hours. When he got here he diagnosed the potential issues, talk me through the process, and ultimately made the decision to keep the current regulator after confirming there was nothing blocking it when it was removed and inspected. I appreciate the fact he didn't automatically (up-sell) say to replace it which other plumbers may have done. He said he would apply the service call charge for today to a new water pressure regulator if i needed him to come out a second time. Great guy. Support your local business owners! read more

Proactive Plumbing - Water pressure regulator - Plumbing Near Me - San Marcos, California

They left my 82 year old disabled and wheelchair bound mother with a glogged toilet and sink. $485 to clear a clogged sink?! I don't think so... When I said that was too expensive, the plumber just left. I tried to get them to run a snake and they refused.... just left. My Mom is 82 and her sink isn't working and they didn't do anything because I didn't want to pay for a pressure way of clearing the drain and use a snake. Plus her toilet was plugged. I cleared the toilet with a plunger and the sink with $5 of Drayno and a snake. Me... an amateur... someone who knows nothing about plumbing did the job in a matter of minutes. My review a few years ago was 5 stars and now a regret it. UGH! So... if you want someone who is willing to leave a Grandmother in need and do nothing, absolutely nothing, then this is your company to hire. read more

We had a water leak and initial response was good and they set us up with a water Damage company but then I tired to get them to come fix the original connection where there was a slow leak and they initially said they would come out but never showed and then didn't respond to messages left. We ended up using ASAP Plumbing who responded promptly and showed up as they had stated on time. read more