Came home from work to find out that there was no hot water. I was able to get an appointment the first thing in the morning on the next day. Isaiah did a great job and thankfully it was an easy fix. He also measured my water pressure and found that it was really high. He replaced the pressure regulator. I also had a leaky bathtub. He ordered the part and followed up right away when it was in. Great job read more

I used Plumbing Plus for three jobs, two at my home and one at my rental. They were always very courteous and respectful. Before, during, and after the jobs they were sure to stay in touch on the jobs and ensure that I was satisfied. They were on time in the windows they had given. And in the case of my rental, they coordinated with my renter to get access and fix the leaky kitchen sink, which involved them buying a new faucet and returning to install it. At my home, they replaced my pressure regulator which is what was causing my hose bib to leak. And they dug up and repaired a leaky main line on my irrigation system which developed a pin hole in one of the joints and they showed me exactly where prior to removal. They took pictures and shared them along with the invoicing for my records. I had awesome experiences with Plumbing Plus and would recommend you consider them for your own plumbing needs. read more

My kitchen sink needed the drain replaced, and Isaiah did a great job even though it was a very difficult. I get all my plumbing repairs done by Plumbing Plus and I am always very happy with their work. read more

My feelings about the company have not changed, but I find this situation interesting. Yelp claims that advertisers cannot pay to change their reviews; Yelp wants the reviewers to feel safe knowing our reviews cannot be changed. So what happened this time? The owner responded to my less-than-favorable review with a number of excuses for the high cost -- having phones answered 24/7, $2 million in insurance coverage, etc. But I responded logically pointing out that my "little guy" plumber has been in business more than 15 years but doesn't have the large advertising overhead, exorbitant insurance premiums, or cost of paying someone to answer the phones 24/7, and that the owners business decisions were driving those high costs. I also pointed out that I found my plumber through personal referrals at my job ad even referred my plumber to my neighbor who now uses the same company. The owner's response to my original review has disappeared completely, along with my reply to his original response. Who do you feel that Yelp is behind in this situation, the owner paying the advertising or the reviewer with a bad review? read more

My hot water has been smelling funky the last few months so I called the company Plumbing Plus who installed it a year and nine months ago. Randy said they would send out a plumber the next day between 12:00 and 2p.m. The doorbell rang at 11:45 a.m. and Isaiah was there to repair my water heater. He replaced the anode and flushed the water heater all the while putting up with me asking all kinds of questions. I'm retired and like to bend ears when I get the chance. We discussed the odor problem and decided the new anode would probably correct the problem for a while. He cleaned up the mess, and was out the door in 1 hour and 15 minutes. It was a pleasure to speak to someone who is completely professional and personal at the same time. I will call and ask for Isaiah the next time I have a plumbing problem. read more

Very pleased with the gas line repair - Everyone involved in the project was professional, honest, hardworking and understanding. There was great communication with all the workers and the office throughout the entire project. My elderly neighbor had a deteriorating, leaking gas line at the pipe rising out of the ground leading into her house. We are in Encinitas and I contacted a few local plumbers with gas line experience to get their assessment of the situation and what it would take to repair it. But when I called Plumbing Plus, the experience and sensibility pouring through the phone line made the decision easy. On site they did an outstanding job of diagnosing, repairing, and securing a permit from the city inspector for the repair so she could get the gas turned on again. The workers helped excavate around the riser to the point where it met the main line and then verified that everything beyond that was intact and able to hold pressure. That way they only had to replace the rotting riser near her condo. Other companies said they'd have to dig up the entire 50 ft line over to the SDGE junction for her unit. They didn't even want to bother to try to do only what was needed. These other companies quoted thousands over what Plumbing Plus charged. It's really important for a company and the workers to be able to think on their feet and assess each situation rather than apply the 'same solution for all' approach when it's not warranted. They even included a senior discount for my neighbor. Highest recommendation! read more

We had a break in our sewer line at the lateral connection and John did a great job in diagnosing the problem. He was very conscientious and he provided thorough explanations throughout the process. We appreciated that they left our yard where they had to dig in great condition. read more

Pluming Plus just left my house, where they cut out an existing integrated Corian kitchen sink and replaced it with a beautiful large, deep, one bowl Blanco sink. It is no easy job to cut out a sink that is part of the counter top, but they did it beautifully. I cannot say enough about the great job they did. They were here on time, cleaned up after themselves beautifully, and even pointed out some parts we didn't need so the bill came down slightly at the end. Management worked with me on the price which I very much appreciated. I would have liked to have been able to pay a bit less for the job, but in this case we definitely got what we paid for. I will definitely call them again for my plumbing needs. They are honest, on time, and meticulous about their work. read more

I first contacted Plumbing Plus because they were listed on the Noritz website as an authorized installer of tankless hot water heaters, and I was looking for options to address hard water problems. I was expecting a return email asking me to call, (which happened with one plumbing company), or minimal information. I was pleasantly surprised when I promptly received from their service manager, Randy Porter, a lengthy and detailed email explaining various options, the pros and cons of each, and the approximate cost. I had other questions, which were also promptly (and thoroughly) answered. My skepticism in the product, (Flow-Tech Home system), was obvious, yet Randy patiently provided a great deal of information, and then referred me to the product representative to answer questions for which he did not have the answer. Long story short, my questions were answered, and I decided to go forward with the installation. This afternoon the plumber, Garrett, arrived on time, explained the process in detail, and completed the installation. He was pleasant and professional, (perhaps one of the best plumbers I've hired), and he did an exceptional job on the project, cleaning up and answering all my questions before he left. I've hired a number of plumbers, electricians, carpenters, etc. over the years; very few were truly concerned about the quality of their work. My experience with Plumbing Plus, and in particular, Randy and Garrett, was one of the best I've had with any trade, and I wouldn't hesitate to use (or recommend) them again. I did not compare prices with other plumbing companies, but based an estimate that was given to me by a plumber from another company, Plumbing Plus was more expensive, but certainly in the same general range. Given the quality of their service, (which I'm assuming will be the same if I need a follow-up), the difference is reasonable. I'm still skeptical of the product, (and believe it's over-priced), but I'm optimistic that it will do what it was sold to do. read more

I had a guy come out and quote me $350 to replace a leaky coupling on a pipe. It was under the house and a little awkward but I have done this enough to know the scope. of the work. I figured it was about a $200 job, including everything. He did drop it to $300. Now I read in Yelp the following "This would constitute a charge of $159.00 which includes our first labor hour, travel time, service call and TOS (Truck Operation Service Fee). Whoa! this is very different from what I was told. Looks like I paid about $125 more than it should have been if this quote is accurate. Guess I am still looking for a reasonably priced plumber! read more

I received outstanding service yesterday fro Plumbing Plus. Garrett Joyner arrived on time and was very professional, knowledgableand friendly. He explained exactly what he was doing to repair my shower valve seal, and he gave me some good advice on two slow drains - and saved me some money. This was my second experience wit Plumbing Plus (the first one also rated a five-star review). I received a phone call today from the office to make sure I was satisfied. The next time I need plumbing service, Plumbing Plus will get the call. read more

I had to replace a faulty Temperature and Pressure relief valve on my solar storage tank. Isaiah Maher was the plumber assigned for the job. Isaiah was very thorough and I watched him do the entire job. He was very knowledgeable about his craft and pleasant to work with. He took to the time to explain what happened to the T&P valve and walked me through the repair process. I learned a lot about my water heater and solar system that I would not have known if I did not take the time to watch him perform his duties. I was pleased with work Isaiah Maher did on my system and Plumbing Plus. read more

I could not get past the very matter of fact receptionist . After a short discussion I decided not to do business with them. To bad! it takes so little effort to greet a customer? read more

The service was good, but I was charge 344.15 to install 100.00 disposal. I called a couple of other plumbers and was quoted 200.00 to 250.00, with no other issues. Because of the price, I would not rate them as trust worthy, read more

I had a clogged sink so I called Plumbing Plus. They came and fixed it. It was really in the drain plug and I couldn't figure out how to get that out of the sink, so Isaiah (the plumber) was courteous enough to show me how (I had to unscrew it from underneath the sink and you had to feel your way as you can't see it). He went the extra step and checked my water pressure and was very courteous. The only complaint I have is the price for such an easy fix. He did not have to take apart any pipes at all as it was just goop in the drain plug. They told me on the phone that basic service was $99-$159 depending on what was needed. Seeing that he did not have to clean out the cupboard underneath the sink nor take any pipes apart, I was disappointed that it was $159 for such a simple task. And I'm local too so it wasn't like they had to make up for commuter miles. They should have really charged me the $99. If he had to do more work and if the clog was actually in the pipes and he had to take pipes apart, clean them out, and put them together again and do stuff like that, then I can see the higher price. So I admit I was disappointed by that. But he was courteous and I liked that as well. read more

Very unprofessional and unprepared worker showed up to our house just to do a routine cleaning of our hot water tanks. During the appointment time frame, he was simply sitting outside in his service truck for half an hour clearly trying to put off the appointment for as long as possible. Upon coming into our home and informing him that our two tankless water heaters were located in the attic, the worker seemed very unhappy with this and claimed he only had a six foot ladder and was not able to go into the attic, but when I offered him my ten foot ladder he refused to use it, and then also stated that this would be a two person job and would need to reschedule. However, we've had this kind of service done before and only one man performed it! The worker simply just did not want to take on the job and had a very lazy disposition. I would not use this company or recommend their services to anyone. read more

As a 25 year old woman just buying her first condo, having a leak from my bathroom dripping through our neighbors garage ceiling was probably one of the most stressful situations i have been through as a homeowner. After calling multiple companies who serviced my area and being turned down because i needed someone ASAP i finally got to someone who was able to help me. The operator took all of my info and said someone would get back to me very soon. Scott, who was my technician, got back to me right away and arrived at my house within 20 minutes. Not only was he able to fix the problem fast, he was so nice! He explained the problem and gave us a VERY reasonable price. He not only fixed the problem but had me laughing by the time he left. He truly made this stressful day into a good one, Scott, thank you for being a great plumber and a great person!! I will recommend you to everyone!! read more

We have been using Plumbing Plus for a few years now since we had a bathroom remodel done by their sister company Remodel Works. I have to say they have either gotten too big or they have a few not so good hires that have happened since we used them last. We decided to do a small remodel of our guest bath (toilet, vanity and light with new paint) I called 3 weeks in advance to make an appt for the Plumber to come install the vanity top (sink and faucet) and the Toilet. I made sure to have all of the parts there for the appt and called to confirm the work the day before. The Plumber was on time but upon seeing the amount of work he had he said we would have to reschedule. I argued that we at least needed to have the toilet installed that day. The soonest he could come back to do the was a week and a half later (this is holiday time, but still unreasonable) I did call and talk to the service manager today (Monday) and he was able to give me an appt sooner but I'm not sure I will ever use this company again or recommend it to anyone I know. read more

Plumbing Plus was listed on Angie's List as a Big Deal to provide drain cleaning for kitchen, bathroom and tubs/showers, as well as running a camera through the main line, all for $299. I signed up and Mike, the owner, contacted me right away. We found a mutually agreeable date and time for the work to be performed. Nate showed up on time and went right to work. He was professional knowledgeable and very courteous to my wife and I. Coincidentally, 2 days prior to his visit, one of my main drains clogged up and I was unable to clear it. Nate put the camera in the main line to confirm that there weren't any major problems to deal with like roots growing through. He quickly cleared out the clog, then performed the rest of the drain cleaning throughout the house. He also offered some tips on keeping the drains clear. Nate was fast, efficient and friendly. We appreciated Nate's professionalism. I feel like I received great work at a fair price. Thanks, Plumbing Plus!! read more

We discovered Plumbing Plus because they do plumbing and warranty work for Remodel Works in Poway. We had a hall bathroom remodel completed December 18th and on Christmas Day while using our washing machine located in the garage and sharing a drain line with the new toilet it began gurgling and backed up. The first plumber deployed was Larry who snaked the lines and investigated the problem. Unfortunately,subsequent laundry caused the situation to repeat and he came out again and addressed the plumbing from the drain area around the washing machine. The third time, Robert came out ,yesterday and after filling the sink and flushing the toilet he went out to the front of the house and discovered our main was flooded. He noted the new City installed sewer outlet cover and freshly poured concrete on the sidewalk. He ran a camera down our main and discovered that roots at the point the City tied into our pipes were the culprit. We will be pursuing this with the City. He was exceptionally thorough and did an outstanding job! The issue had absolutely nothing to do with our new remodel. It was totally a coincidence. We also found their dispatch personnel was excellent. Very responsive and quick!! Overall, we are totally satisfied with Plumbing Plus and highly recommend them. Thank you! read more