Our first time using this service. Isaiah was our plumber and he was fast (showed up on time) and knowledgeable. He answered all our questions with great recommendations. We will need more work done in the future and will by name request him!! Thank you for a great job! read more

While staying at my daughter's house in Poway, the toilet was clogged. We were pretty sure our 3 year old grandson threw a toy into it. Plumbing Plus responded quickly on a Friday afternoon, which was appreciated. He tried hard to snake it out, and could feel the blockage. But he said the only option was to replace the toilet, for a cost of over $800. He also said it couldn't be done that day. So we waited all weekend, and called another plumber on Monday. He removed the toilet, pulled out a dollhouse toy, and then put it right back. He did say the toilet was old, but if it's been working ok, there's no reason to replace it. His cost was almost the same as Plumbing Plus, but he actually made the repair. Plumbing Plus either didn't know how to fix it, or tried to sell us something we did not need. Neither is ok. I respectfully asked for a refund. At first they said no, with a ridiculously long explanation of why we really do need a new toilet. When I challenged their integrity, they offered a partial refund. read more

These folks removed and replaced two old toilets. Excellent all the way. The young man doing the work, Garrett, was delightful, friendly, competent, and punctual. The cleanup was perfect. The service personnel, including the manager Mike, were extremely helpful leading up to the installation. The price for the models I chose was competitive. The picture I got from start to finish was that Plumbing Plus would bend over backwards to satisfy the customer. It's been a while since I've been so impressed. read more

I called at 0830 for a hydrojetting. Xavier and Ryan we're here by 10 and gone by 1245. They were amazing and honest. They were very professional and knowledgeable. They explained everything to me along the way and helped ease my mind about the procedure/findings! I would recommend them and use them again in the future. read more

We have (unfortunately!) needed several visits from Plumbing Plus over the past year. Once was on Christmas Day when our hot water heater broke when we were out of town. They were unbelievably quick to respond, patient, friendly and understanding. The plumber who visited our house was great at his job and was also skilled at explaining everything to me over the phone. Most recently we needed someone to install a new hot water dispenser. Isaiah did a fantastic job installing it and also gave us several tips on how to avoid future plumbing issues in our home. He was friendly, efficient, and did great work! We definitely call Plumbing Plus when we need a plumber. We have had great customer service and quality of work from them. read more

Our water heater started leaking at night, so I called Plumbing Plus the next morning. They had Robert out to assess and replace our water heater within hours. Robert was courteous, efficient and knowledgeable. The company has also gone paperless which leads to some cool features. I got a text when Robert was on his way which included a bio about him and a picture. I was truly impressed. Everything was done via iPad and my invoice was emailed to me. Great experience. read more

Our 1 inch water pressure regulator failed and we had dangerously high water pressure to our house. Turned off the water and called Plumbing Plus first thing in the morning, who sent over Ron Hayes to repair. He did an excellent job replacing it and setting my wife's mind at ease. He was professional and polite. Thank you both, Plumbing Plus and Ron Hayes. read more

The owner reached out to me to apologize. To me it makes a difference when they go out of their way to apologize. If I was in the Poway area, I would probably give them a second chance. Anyways I wish them the best and hope they can learn from my experience. read more

No one wants a plumbing problem, however, if you find you need help this is definitely a great place to go. Jared and David came out and worked on my house sewer line for quite sometime. They took quite awhile troubleshooting the problem and then they went the extra effort to fix it. They ended up putting a new toilet in my house and everything works perfectly now. I really liked that Jared kept me in the loop the entire time and his thought process, it's good to learn. No hesitation, I highly recommend Plumbing Plus, Jared and David in particular. read more

Isaiah and Darrell spent almost the whole day doing projects at my home. Two toilets with all needed items were replaced and the old ones hauled off. A 6 gallon water heater was added with all the piping and parts needed. This along with my tankless system that they serviced as well should keep us in clean clothes again . They were polite and efficient in there work and made double sure everything was working as it should. They cleaned up after themselves and made sure it was better than when they arrived All in all a great job was done and I am very satisfied. read more

Plumbing Plus came out on time and Darryl did a great job. They even gave me Military discount . Plumbing Plus is now my new go to for all my plumbing needs. read more

Extremely pleased with the total service. The lady I talked to on the phone was great and explained several options of hot water heaters .Thirty minutes later Scott Fantauzzo and helper arrived. They were very courteous and fast. New one installed and operational in less than an hour. Cleaned everything up spotless and explained all the features, warranty, and upkeep. This company and employees were outstanding. Highly recommended read more

Plumbing Plus was professional and the plumber was very knowledgeable. He fixed my leaking pipe easily and on the same day that I called. They were flexible in their visit time. The phone receptionist quickly scheduled our service. Luckily I was without hot water for only half a day thanks to Plumbing Plus. They even gave a teacher discount. I was quoted for a new water heater, however my husband thinks the quote was high so I'll look around before we use them for a new water heater install. Although I would totally trust the plumbers that we had to do the work. I would use them again even with the expense. read more

These people are great. Had them out 3 times recently and did a great job. All plumbers are expensive so you might as well have super efficient clean guys. Scheduling was easy and they showed up when they were supposed to which is a plus! read more

Scott came and cleared out my blocked drain. With his video snake he also diagnosed a partially disconnected joint under my driveway that was causing a restriction to the flow. Scott came back with Jarod. They quickly and very nicely replaced the poorly done original construction joint. They cut a neat hole in the the driveway, dug down, replaced the bad part with a smooth flowing elbow. They finished it off with a very nice looking patch. I'm happy now with free flowing drains. Pete read more

Came home to find a backed-up sink that would not drain. In a time crunch, I called and spoke with Mike who helped try to diagnose the problem. When all home measures failed, Mike was able to get Darryl to us within the hour. Darryl was pleasant, knowledgeable and able to answer all of our questions. He not only was able to fix the clogged drain, but also left the area cleaner than he found it. Would definitely call again if we need a plumber. read more

My tank-less broke because the company that installed it (Tarpy) failed to make sure there was a pressure regulator on the house. It went out on 12/18, we called Plumbing Plus because they are a certified repair company for the tank-less. Isahiah was sent to do the repair. He was fantastic! He was very knowledgeable and helpful. He wasn't able to complete the repair immediately because he had to order the parts. Well the first time he came out there were other issues from leakage and he wasn't able to complete it then either. Christmas/weekend happened and still no parts were sent from the tank-less company. So they finally arrived and he was successful! Isahiah went above and beyond to help us. He showed me how to clean out the screens in the kitchen faucets too. I highly recommend Plumbing Plus. read more

We had our tankless water heater cleaned and flushed, and Isaiah did a great job. He was professional, polite and nice to talk to while he cleaned the system. Very happy with the result. Thank you! read more

I'd like to acknowledge the outstanding customer service recently provided by Plumbing Plus. Just under five years ago I hired them to replace a faulty water distribution manifold located in my master bathroom ceiling. It recently began to leak at one of the connection points and caused quite a bit of water damage to the ceiling and walls. To their credit and even though it was well outside of warranty, the owner, Michael, without any prompting immediately sent a crew to fix the leak, then sent contractors from a water damage company, and a drywall contractor to repair the damage. Michael personally called me, and the contractors he used were extremely professional. Even though I hoped they would take care of it even out of warranty, I'm very glad that Michael didn't think twice about it and put customer service above the contract...the type that will keep me coming back. Thanks Michael. read more

I've been using Plumbing Plus to take care of my home plumbing problems for about 10 years now. I have always been happy with the work they have done and this week was no exception. We had a flow valve break on our toilet and the repair was done within the time promised. In fact, it is working better that the original parts did when brand new, in my opinion. We also solved a few other problems that had been nagging us in the same visit. These guys are experts and they know their craft. The team has always been courteous, professional and great to work with. I highly recommend using their services. read more

Nate from Plumbing Plus came to my home and quickly found the problem and fixed it right away. Nate is very knowledgeable and professional. Thank you for fast service and i will recommended to all my friends and neighbors. read more

Their service and staff are great to work with, but their charges are questionable. Referred them to a client who accepted their $149 to pitch after hours. There was a leak from a soldered(sweat) joint on the supply line. It was totally accessible and in the garage +-2' off the floor however it took the 4 hours to fix & $500 later. With a building science degree and 32 years in construction, I am qualified to say, rip-off. read more

Called Plumbing Plus with a plumbing emergency. Saw all their great reviews and decided to give them a try. Jared N. arrived at the scheduled time. He was very polite, professional and courteous. Took care of the issue we were having and left the work site spotless upon leaving. Thank you Jared. read more

My mother had a problem with the float sticking in her toilet so she called these guys to get it fixed. The plumber walked in and tried to sell her a new $700 toilet to fix the problem. Luckily she called me and we told him NO. My husband and I came down the next day and bought a replacement part and new seat. Spent $30 at Home Depot. My mother is on a fixed income. I am disgusted that the only thought this guy had was to rip off a senior citizen. Shame on you!!! read more

I personally know Isaiah, he is our son in law, if it's one thing this guy knows it plumbing

These guys are great! It's difficult to find an honest company with really good and professional workers and Plumbing Plus is it. We have had several things fixed by them, including toilets, main house water regulator, showers, and faucets. They have done a wonderful job. Robert, has come out to our house several times, He shows up as scheduled, communicates extremely well, and has done a great job. He even went out of his way to fix a problem that another plumber had caused and did it for free. I'd highly recommend them, will certainly use them again. read more

I needed to have the gas line, for the stove top, moved for our kitchen remodel. The pipe needed to be behind the wall so I called Plumbing Plus and made an appointment for the next day. The plumber, Robert, had the materials on the truck so he gave me a quote and did the job. The quote seemed kind of high and was surprised that they didn't put on a new shut off valve. I was left with a half inch NPT cap. Stubbed out as they say. It made sense not to put on a valve without it hooked up to something for safety reasons. The valve could get accidentally bumped open. They ended up giving me a valve for me to put on when the stove top is ready to be installed. They are easy to work with and Robert did a great job moving the pipe. Will use again. read more

Plumbing Plus is awesome! We highly recommend them. David came out to fix a stripped faucet assembly in our master bath. It proved to be a little more complicated and required several trips to get it done because several parts had to be ordered, but he persevered and my master bath is good to go. They gave an estimate and kept to it even though there were repeated trips and additional parts that had to be ordered. Plumbing Plus will be our plumber going forward. It is nice to have a plumbing source to go to where you know they are going to be honest and not give you the runaround. Many thanks to David, Randy, & Plumbing Plus! Thanks, Mike & Dave read more

Hot water slab leak! Talked to Michael on Saturday and received good general information and options. Leak was verified by CPL on Monday. Isaiah came on time Wednesday. He worked to understand the issue and how I wanted resolved. Got right to work, even squeezing into a small crawl space under our interior stairs where the manifold was located. Later he called Garrett to help things move even more quickly. Capped the leaking pipe and repiped neatly with a new copper line. Was it cheap....of course not, it is plumbing! But the price was fair, the process was quick and clean and it could have been much worse. We will us this company again if other plumbing issues arise. These were nice, friendly professionals. read more

Robert was the most knowledgeable plumber we've talked to. In addition to replacing a water heater he identified a previously unknown pressure regulator problem and replaced that also. Best of all he didn't charge extra for my 'supervising'. I learned allot from him. Thanks Robert. read more

5 stars to Isaiah, Darryl and David for doing an outstanding job on our complete repipe hot and cold in our old house. The crew was very dependable and knowledgeable. It's great to see such hard workers! We have used Plumbing Plus before and highly recommend them to anyone in need of plumbing issues. Isaiah is also willing to spend time to teach us about plumbing maintenance that's always a plus! read more

Fantastic service once again by Plumbing Plus. This is the third time I have used them in the past six months for different projects around my home including appliance installation. Each time they were on time and exceeded my expectations. So happy someone still does it right! Scott was able to clear a problem drain that was not easy. read more

We had a broken pipe under slab in garage. Plumbing Plus was quick to respond and repair pipe. (Even returning the next day to be sure there was no further leakage) Nathan and David were professional, knowledgeable and courteous. I can't say enough about this company. From the time I called and spoke with Mike, the response time was incredible and they were a pleasure to do business with. I highly recommend them. Wish there were more companies like this! read more

I've used Plumbing Plus for years because they always do a great job and will tackle even the weird stuff in older homes. They send Isaiah to take care of an assortment of small issues. The first thing he wanted to check was the water pressure to make sure that he was not just replacing parts that would ultimately fail because the water pressure was too high. Water pressure was fine. He went to work on the repairs, was clean, fast and picked up after himself. He checked things like the angle stops and made sure that everything was in good working order. Also a very pleasant, friendly guy! He upheld the high standards that I expect when I call them. read more

Mike the owner took my call over the phone and then came to my house to remedy the problem. Mike was professional and courteous and did not seem interested in trying to rip me off in a situation where he could have easily took advantage. I would recommend giving Plumbing Plus your business! read more

Called on a Saturday morning because no hot water and by 4pm it was restored. Couldn't have asked for a faster or friendlier company to call. Isaiah was professional and easy to talk to. I would highly recommend them to my friends and would call them back if needed. read more

Very bad service. I scheduled a service call to install some new fixtures, and was told they would arrive between 10 a.m. and noon. at just past 11:30 I called to find out where the plumber was. the dispatcher was surprised that I had not been called, and said she would call the plumber and find out his status, got a call back a few minutes later saying he was about a half hour from arriving. at about 15 or so minutes after noon he finally arrived. when I answered the door, he introduced himself. I told him he was late, and he sad it wasn't that much time, and that if he had been there at 15 minutes till twelve, he would have been early. the manner it was said was hostile and aggressive, coupled with a gruff and stern look. no explanation or apology for the delay . at that point I told him that his job at my residence was over and he was in effect "fired" and to leave. when I called dispatch, she was mystified, and when I asked to talk with a supervisor, I was told he was "unavailable" of course, I don't expect any management would "get back to me" immediately. More than likely the only way they will respond is a bad review here. this was a totally unexpected disappointment in the attitude of the service. My past experience with them is that not only did they re-pipe my house, but responded to several "emergencies" and quickly fixed the problem. very good service, THEN. it is upsetting because I wanted not only the job be done, but I needed several estimates for an upcoming remodel. I will now have to find another company. I don't know what the plumbers problem was, perhaps he had a few beers or something else to put him in a bad mood. It was very easy to see that if I had continued the conversation, he might have escalated the situation. read more

Called about a problem under the house. Told to expect the tech between 8 and 10 (2 days later), he showed up at 7:30. Then told me they don't go under houses, or on roofs, so he couldn't help me and left. At least he didn't charge me anything. Another company came within 3 hours and got it done. read more

Please be very careful when using this company. We had a leak under our sink caused by a hot water tank for hot drinking water that they installed several years ago. When called to fix the leak, Plumbing Plus referred us to a water removal and remediation firm named Dry Force of Los Angeles. They just dried the wet areas but then said they needed to call in another firm to pull out the wet drywall and cabinets. This firm was called Cleanup Fire and Water. Cleanup proceeded to bill us at least TWICE the amount of a normal job. Our insurance company agreed to pay them half but they called us every day and threatened to put a lien against our house. After a lot of hassle I got Cleanup Fire and Water to accept the insurance payment. I believe that this was a bait and switch wherein Dry Force and Cleanup are owned by the same firm and scamming homeowners in San Diego by thinking that their insurance will cover all of this, when it won't. Several homeowners have been intimidated into paying extra money out of their pocket. Now here's the rub - this whole scam was referred to us by Plumbing Plus. Why?? We can't prove it, but we would think that Plumbing Plus is on the take for referring Dry Force and Cleanup to us. It smells and please be advised about using any of these firms. It cost me lots of hours of hassle, negotiation and stress. I got off lucky because I know of others who have been ripped off and actually paid the outrageous charges and are now suing Cleanup. read more

WTF?!? $392.21 for them to pull out my washer/dryer and tell me I have a huge problem?!?! My HOA called out Plumbing Plus to check my washer/dryer for a possible leak. I would have NEVER called them based on these yelp reviews alone. They basically pulled out my washer/dryer, found a kinked hose that had been slowly spraying water onto my wall for the past year and a half, resulting in some major water damage and mold. This is their exact description of the work: "Removed washer and dryer stacked unit. Found wall soaking wet and base board wet. Water coming from washing machine hose that was kinked when they put washer in place against wall causing water to spray when washer was being used. Left washer disconnected and recommend a restoration company be called to assess damages and repair." That took about 30 minutes (doesn't include the 40 minutes 1 guy had to wait while another guy came out to help pull the washer/dryer unit out). Wayyyyy overpriced. read more