1. Plaza Communications

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North Hollywood, CA

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Plaza Communications

5.0 (5 reviews)
Closed • 10:00 am - 5:00 pm

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11 years ago

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14 years ago

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8 years ago

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8 years ago

The Store in Town. great family business they make you feel good and part of the crew . Thank you

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T-Mobile Experience Store

T-Mobile Experience Store

3.5(147 reviews)
0.7 mi•North Hollywood
•$$
Virtual estimates
Shipping

Ronnie at the Noho Tmobile store on Lankershim is FANTASTIC and an expert troubleshooter. If you…read moreare in the area and need expert 'Genius Bar' assistance for a new Tmobile phone - she is the ONE. I received a new iPhone 17 in a loyalty promotion. For the first time ever in my Iphone ownership history the new phone would not easily transfer from my old phone. I tried for three (3) hours - no luck. I called Tmobile customer service and was on the phone with them for over an hour - again no luck via remote transfer or backup from computer. They recommended the Lankershim store as the next step. When I called Lankershim, they quickly picked up and noted the best time to arrive. They were right - I was immediately assisted when I walked in! Ronnie immediately called me over. She saw there was an issue with the remote transfer and due to her knowledge of the system and transferring, she was able to set up my phone within 45 minutes. Ronnie even provided her hours of work for the next three (3) days should I have a problem before I deleted the old phone - and offered to assist with the deletion if needed! Customer service like this is a rarity today! I must say that I was worried going into the store as you never know if you are going to be assigned someone to make it better or worse - ie is the person capable of assisting with the transfer when there is significant trouble shooting involved or just a 'sales person'. Rest assured, RONNIE is one of the two best Tmobile techs I have seen (the other is in Oak Park, IL). RONNIE, THANK YOU for not only being so customer oriented and a very nice person but also well versed in the technical ins and outs. TMobile is lucky to have you!

Sooooooooo slow... I wasted 1 hour waiting only to be told they can't help me and I need to go to…read morean Apple Store to replace my son's broken tablet. I wish they could have saved me the time and told me a lot earlier rather than having me waiting with two kids just so I could be told they can't do anything. They need to vet these situations, check in and ask why we're there, and tell us if they can help us or not rather than have us wait the time and then tell us they can't do anything after waiting all that time. At least the store looks pretty, and the staff was nice; it was just an annoying situation.

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Plaza Communications - mobilephones - Updated October 2026

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