Cheapest price to repair my MacBook M4 screen…read more quick and easy With parking in front I wholeheartedly recommend!'

CPR just earned a customer for life. Walked in with a sick laptop expecting bad news, walked out…read morewith it fixed after a driver update. No charge. No upsell. Just good people who know what they're doing. If your tech is acting up, take it here first.

All I have to say is Andrea. I owe her my sanity. I went in with an astounding amount of issues,…read moreones that I didn't have the energy to deal with over the course of 2 years since my parents passed. But my cousin went "missing" the night before and when he resurfaced the next morning, I found out he had been sold a prepaid phone 2 days previous when has a plan for his flip phone on my account. He is 65 and has special needs, so he honestly had no idea what he was doing. I instantly wanted to see red because this was one more complication in my life, but I realized that he was clueless and the person he spoke with probably was too because he can't articulate certain things. So I tried to keep my irritation contained now that I was in this pickle having to sort out all the things I didn't want to, but was sort of thrust into unexpected. I walked into the Verizon store in Burbank and was already feeling edgy. But they put me on a waiting list for help and we went to go sit on a bench. Andrea came over within ten mins and introduced herself as the manager. I started out explaining the prepaid phone situation and then telling her that it took me 2 years to remove my parents from the acct sometime earlier this year and my brother who decided he wanted to go out on his own. I did that online and was told my cousin and I could keep our plans and that's not what happened. Long story short, I ended up in tears between having to explain about my parents being gone and then finding out I lost my plan I had been grandfathered into. Andrea was SO kind. I mean genuinely kind and she truly listened and HEARD me. I seriously hate having to re-explain things, especially when they are complicated. So the fact she heard me the first time and saved me the difficulty meant a lot. I apologized several times for being emotional, overwhelmed, frustrated, etc. She had an employee bring us water and reassured me that she would research all the options to try to help me out. We were there close to 2 hours. She never once passed us off, made me feel like a wreck, acted like we were a nuisance, or anything of the kind. She was able to convert the prepaid phone he bought into his replacement phone (keeping his old number which was important) and attach it to our plan so he was only really out $45 for a month of prepaid service. Fine. Not going to complain there. I was expecting much worse. Then she helped me find ways of reducing the cost of the plan (we had been on a $25 one, and been moved to a $65 one- the exact opposite of what I was told online). She told me she has heard of all sorts of things happening online so it was best to come to the store. She even gave me her work cell number if I need help with anything. I was SO grateful for her help and kindness. I understand dealing with phones sometimes is like one step down from buying a car in all the circles of hell, but Andrea is a solid human being (and would make a great therapist lol). If you have issues, try to come into it with a cool head and she will help you out. No one deserves your wrath especially when they had nothing to do with your problem, and it's not going to help you in the long run. Big thanks to Andrea for restoring my faith in humanity. It was appreciated more than a review could possibly convey.

Took an Apple Watch line in to convert it to a phone line, and activate a device. They refused to…read morelet us retain our number and additionally would not sell a SIM card. After calling Verizon directly, this took 3 minutes and they told me SIM cards are actually supposed to be free at retail stores. Do not go here. It's a stable of iPhone sales people without support or service beyond buying a line and putting a number on the board for their monthly commission.

I've gone to them twice now- first time bc my computer kept crashing (turns out it had too much cat…read morehair in it), and second time bc I downloaded something malicious. They were able to get my computer back up and running within the same day both times. I like that they take the time to explain what they're doing and why. I really, really appreciate them. Highly recommend.

My laptop told me the fan was broken (a warning came up on my screen). I took it to Geek Squad at…read moreBest Buy. They told me if I signed up for their annual membership, they'd diagnose it and fix it. I told them at the time it was the fan, per the pop up message. I went to get it a week later, and they told me it was the fan and they don't fix fans. All that money for nothing. Took it to LAPC and they fixed it in 2 days for half the price. Great customer service, honest and open about the price up front. I will only be going to them from here on out. Best Buy got their last dime from me.

Five Star Service. Claudia took extra good care of us. She…read morehelped us hook out phone up on Verizon and then spent 1/2 hour getting an app to load our contacts onto all our other phones.. I've been to big cell phone stores that always rush you in and out. I'd much rather come to this little booth. Very nice.

Don't go anywhere else but here if you need verizon. They know what they are doing and they work…read moreextra miles for you. Ariga, Diane, Carla, they are awesome. I had verizon for 10 years and they have been my only source. God bless you all Ladies.

I just went to at@t because I lost my SIM card and had no service - I was lucky enough to have…read moreAngelica help me and it took about 5 minutes to get me back in operating order! Thanks for your warm smile and friendly service!

Terrible customer service !!! Did not want to help my mother (86 yr old) with her new phone. Simply…read morethey said we don't give classes here on how to use the phone. Went to another store and they helped her out without any problem

my wife and i came in on Sunday to look at our plan and look into getting a phone upgrade. Richard…read morehelped us and I was extremely impressed by his kindness, patience, efficiency and knowledge. It was a pleasure to work with him, these days it is rare to find people with both technical proficiency and customer service skills. This man is very good at his job and verizon is very lucky to have him

Mike was nice and made sure I was happy with my purchase!!…read moreHe's a good man, he was nice and patient

Great spot, got us done in under 2 hours for our phone battery replacement. Super affordable and…read morefast!

Artur did great job fixing my iPhone My phone works…read moreperfectly now He was professional, honest and complete the repair quickly Highly recommend if you need your phone fixed!

Cell Phone Guys are a great company. My Wife was having major issues with her Samsung phone. She…read morewas at the point of buying a new phone. BUT we decided to visit Cell Phone Guys. We spoke to LJ who was so helpful, extremely friendly and so professional. He electrified the issue within two minutes. My wife and I highly recommend this company if you have any sort of problems with your cell phone. Be an iPhone, a Samsung or any other make LJ and his crew will be able to fix it.

Came here to buy a used iPhone and it was great! Not only is the employees super knowledgeable and…read morefriendly but the used phone selection is amazing! They have all models and in super good conditions. Even new ones too! Thank you Cellphone guys

We took our cat to Animal Burbank urgent care thinking he had a fiver. He was acting very odd. I…read morecalled and they told me to take him in. They took him in and no one got back to us until after three hours. They said because they were busy ,so no update for three hours just to say he didn't have anything and they didn't even notice that he had fleas. When we were carrying him that night, we noticed his tummy was wet with alcohol and he had one large dead flea, which we were surprised, he's inside cat never been outside and never had fleas. She did ask if he ever had fleas and we told her no never! I don't know if he had them already or he got them from there. Another thing when I call and I asked how much was the consultation they said 120 when we got there they said it was 135.

I came here a few months ago to drop off an old modem, and the gentleman who helped us was very…read moreprompt and efficient. I hadn't been into a Spectrum store in a while and honestly expected a sales pitch, but there wasn't any of that. Instead, the person who helped us knew exactly what to do. He took our old modem, entered the info into his system, and handed us a receipt with all the drop-off details. Thank you for the quick and friendly service! I ended up ordering Spectrum at our new place and I'm glad I did. I had them years ago but switched to save money. I might switch again after the year of discounted service is up, but at least I know exactly where to go to drop off my modem again if needed.