What a bummer. I'm in the market for a new battery and called this shop just to ask a few questions…read morebefore coming in. I even started the call by asking if the employee had a few minutes so I wouldn't waste her time. She said "sure," but the tone felt pretty dry from the start. When I asked about a battery that showed as in stock online, she told me it wasn't available and gave very short, dismissive answers. The conversation ended with her snapping, "Okay, what is it that you want?" I was just trying to get some basic information before making the drive. Customer service seems harder to find these days, and this interaction was a real letdown. Honestly, I'd rather drive 45 minutes out of my way to spend MORE money somewhere that treats customers a little better.

Horrible gougers, went to replace a fob battery. The battery is behind a fully accessible cover,…read moreopen with a flat head. Their clerk wanted 51.00 to change two batteries. Went home opened the compartment bought 2 batteries at Walgreens for 8.53 2 minutes later the problem was solved. Saved 41.00 doing it myself not an expert in this task but smart enough to realize when I am being cheated. Will not go there again for car batteries I will go to AutoZone for cell phone and laptops I will look elsewhere. Thanks for encouraging me to open my eyes.j Frank M apologizes for crappy service, unfriendly staff and a horrible experience but the bad reviews just keep getting posted, do yourself a favor and avoid Frank M and his train wteck

I highly recommend the Fairfield Sherwin-Williams Paint Store. They were amazing at matching my…read morehouse paints. I have twelve different types of paint from interior to exterior throughout the house. I went with Sherwin-Williams because that was what Tripointe homes used on my home. I figured out 10 of the 12 paints with there help. I have the last two figured out with the help of there color matching cards. I will head back for the last two next week. The paint was shocking reasonably priced compared to competitors. I feel safe knowing they keep the paint information in their system for ten years. Make sure you give your address. Sherwin-Williams website can help color coordinate your home if you have already figured out one color. That is how I figured out the last exterior color I was missing. Good luck on your painting!

Great service matching the previous stain for my redwood decks and making sure I received the best…read moreprice. I was fortunate enough to deal with Victoria and was so happy.

My go to for my car batteries....price, service, over all experience is A plus. If you need…read morebatteries check them first..

The staff was very knowledgable and patient today as I was looking for a certain battery size…read more Reasonable price and I will recommend them to my family and friends.

I've been coming to this location for years! Great store, properly ran and very professional. I've…read morebeen coming here since Julio was a manager at this location and he always took care of me and fixed any issues. Now he's a rep and backs up his employees! A great store starts with great leadership!

I visited a Sherwin-Williams store in my neighborhood to obtain a color match for touchups around…read moremy house. unfortunately, the color was inaccurate. upon returning to the store to rectify the issue, I was disappointed that the staff did not offer to top off the gallon of paint that I have previously purchase despite the initial color mismatch. Their handling of the situation fell short of professional standards.

The O'Reilly products, and the store in Vacaville are fine on all accounts. The reason of my…read morenegative review has to do with a bad experience at that particular location, with associate Marlene. I went in to return a product I purchased a week prior, with receipt, and product unused. The associate processed the return but also asked for my phone number. I declined to give my phone number, and I argued that the store where I bought the product (O'Reilly in Napa) asked for my phone number at the time of purchase, however I declined, and they were fine with that. With much arrogance, the associate in Vacaville told me that the Napa store SHOULD have collected my phone number, and she managed to collect my phone number for the return to process. I find that outrageous, unnecessary, and unprofessional. No retailers should hijack phone numbers from their customers. Moreover: purchase was $17.01. Reimbursement came to only $15.13. You've got to be kidding me! 1 star. Thank you.

Joshua was so helpful today! He installed our new headlight on our Honda Sport. Great customer…read moreservice

Brian assisted me in purchasing the right headlamp bulbs. AND, helped me install them. He took the…read moretime to test the bulbs to make sure they were defective. With the current bad customer service around its refreshing to have an employee go above and beyond. Thank you Brian!!

Needed to get my car battery and alternator tested. I called ahead to ask what a good time would be…read more- they recommended 11:30a since all workers would be available and service would be efficient. Arrived around 11:40a and was helped right away! Highly recommend to call ahead. Kevin completed the test, checked my 'check engine' light, and let me know what the issue could be. He helped order the part right away and recommended a great auto shop to do the repair. Kevin was communicative, friendly, and efficient. He let me know my part would be arriving later than anticipated but was very apologetic. He assured me it'd be here the next day 7:30a - and I got a call at 8:00a letting me know it was ready for pick-up. Thank you Kevin and the O'Reilly Sunset team for the outstanding service and communication. I don't know anything about cars, but I left there feeling informed and at ease to move forward with my repairs. Would definitely come back to this location when needed!

If i could just gave 0 star i would, manager here named YOHAWN is not professional, he is not even…read moreasking what plan do you want for your line, and he do not explain very carefuly what would be the price and bill that you need to pay in the end of the month. Found out that he gave me the highest plan without asking for it i was shocked when i saw my bill, i felt like i get scammed giving me the highest plan without me knowing, because they want to get the highest commision and sales, the manager here yohawn is not honest and will lied you just to get comission and he also dont know how to help and deal with the costumer who is complaining very unprofessional. By the way i went to the other tmobile branch and they fixed my problem they lower my plan. Costumer service horrible manager needs more training

I want to send a huge thank you to Yohawnn. He was so helpful and knowledgeable. He helped me with…read morepleasure and I appreciate you. 5stars.

It's not just a store if you own a farm or need to feed your horse. They carry so many things! I…read morepurchased three button up Wrangler shirts for my husband. They were the same at Boot Barn but cheaper. Since they were long sleeve they were on a discount since it's summer. I also have taken my dogs for their shots at the American Canyon location. The employees are helpful. Was able to pick up a few garden supplies and a fly trap. Lots of cut decore for your home as well.

I usually love Tractor Supply and buy most of my animal supplies there. I normally shop at the…read moreVallejo location and have always had great service. Recently, I was looking for baby chicks and the Vallejo store told me to try the Suisun or Dixon locations. When I called the Suisun store, the employee who answered the phone said his name was Kevin. When he picked up, it sounded like he was talking and laughing with someone else and wasn't paying attention. I asked what types of baby chicks they had available, but he responded by asking, "What? How many chicks do we have? We have enough," in a rude tone. I repeated my question, but he still misunderstood and seemed irritated instead of trying to help. What made the interaction worse was that after he repeatedly misunderstood my question, he became argumentative instead of trying to help. When I explained that I was asking what types of chicks were available, not how many, he responded with, "You literally just said that, brudder," in a sarcastic and confrontational tone. The whole interaction felt unnecessary and unprofessional, especially since I was just calling with a simple question. I've never had an experience like this at the Vallejo location, where employees are always helpful and respectful. I hope management can address this because customer service at the Suisun store was disappointing. I still like Tractor Supply and will continue shopping there, but this was by far the worst interaction I've had with one of their employees.