Sandra from Michaels Electronics was fantastic! The panel on my LG TV had an issue, and LG agreed…read moreto replace it. Sandra was assigned to complete the repair, and from the very beginning, she was incredibly responsive and kept me updated throughout the entire process. She arrived on time, was extremely kind and professional, and completed the repair successfully. My TV is now fully operational again! Sandra was wonderful to work with, and I highly recommend her. Thank you, Sandra! --Andrew

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

I came in to buy a new screen protector for my phone and thought I was able to find one with the…read moreassistance of a couple staff members. I bought one that was compatible with the Samsung Galaxy S24 and after purchase they offered to replace my old protector with the new one I bought. Turns out I actually needed one for the Galaxy S24 FE version which was my mistake. When staff searched for the one that I needed, they could not find one in stock. So I wasn't able to purchase one and my money was promptly refunded. It's a bummer that I couldn't find the screen protector for my phone, but I do appreciate the staff assistance.

ABSOLUTE NIGHTMARE: NEVER TRUST GEEK SQUAD WITH IPHONE REPAIRS…read more Even though they are an authorized Apple service provider, dealing with the Geek Squad at this Vacaville location for an iPhone warranty repair has been an incredibly frustrating, incompetent mess from start to finish. I dropped my phone off on 8/16. I had already completed all advanced troubleshooting myself (restore and DFU mode) to fix a boot loop unsuccessfully. The Geek Squad agent, Abraham, couldn't get it to work either, so he determined the device needed to be shipped to an Apple service center. He did warn me that the turnaround would be 3-5 business days and that all my data would be wiped. If I could do it all over again, I would have walked out right then and gone straight to an official Apple Store. Why? For starters, Geek Squad does absolutely nothing except act as a useless middleman to ship your phone away. Unlike an actual Apple Store, Best Buy doesn't provide a loaner device, which left me digitally stranded without a phone for a full 10 days. Had I known they were just going to mail it out and let it drag on, I would have handled the shipping to the service center myself to avoid this massive delay and inconvenience. Instead of the promised 3-5 business days, the process took a full 10 days. According to official carrier tracking, the repaired phone was physically delivered back to the store and signed for by a Best Buy employee named Roman on 8/24 at 10:29 AM. Yet, when I went to the store two days later, they claimed they didn't have it. They tried to give me the runaround, making up nonsense excuses about needing to call Apple and have them provide a "new serial number". After I spent hours trying to call the store (Best Buy does not route any of the calls to the actual store), and escalated the issue to Apple Support to demand accountability, the store finally called me back with an excuse claiming the phone was "misdelivered to the PetSmart next door." Absolute BS. A courier doesn't drop off a secure, signature-required Apple service shipment at a pet store. They clearly just misplaced it in their own house and lied to cover up their internal tracking mess. To top it off, Apple swapped out the logic board, so my data is completely gone. At least that is one thing I can't blame the store for, but definetly some poopy icing on an already decaying cake. Geek Squad's internal logistics are a total joke, their communication is nonexistent, and their customer service is built entirely on excuses. Save yourself the massive headache and go straight to an actual Apple Store or handle the mail-in process yourself directly. Best Buy repairs plain suck, and I am staying away from Geek Squad for good.

I'm a locksmith.. I had an issue where where pulling the chip off of the ECU broke legs on a 48…read moreleg intel chip.. no matter what I did, I could not resolder the legs. Basically the job was dead.. I called this gentleman up and he helped me instantly on the spot. For high-tech electronic needs, this is the go-to in Solano county.

Great guy, honest work, fair prices, I've been going to him for many years, bringing all kinds of…read moredevices from printers to computers. One of those people that you keep coming back to.

What a pleasant surprise to work with Jake. He helped us navigate through the Best Buy promotions…read moreand club memberships. He was very thorough with his explanation and listened to us instead of a typical sales person telling you what you need to do. He made our visit pleasurable and was patient with us. If any of Jake's supervisors are reading this, I hope he receives some kind of recognition for his services. He is a definite asset to the team. While he was helping us, he juggled receiving a delivery and helped load other pick ups.

Got helped immediately saw exactly what I was looking for! Saw GE all in one washer and dryer combo…read morefor $2,600 at Lowe's. The Best Buy outlet had it for $1,200! New too!

Poor customer service - not open during posted business hours. Employees were inside the store and…read morejust disregarded people waiting.

What a delightful small business in the heart of Napa. My 10 year-old televisions were going south…read moreso I went shopping and was delighted with the information that I learned and the customer service The TVs I purchased are great, and the installation was seamless these guys really know their stuff and I would highly recommend them to anyone !!

I never stop by this Target enough but there's always items in stock. I mainly stopped to get the…read moremini coolers that were on clearance. I was able to find them quickly and to complete my transaction in a timely manner.

I've always had great service at the Fairfield Target, but tonight I really want to acknowledge…read moretheir exceptional employees. I lost my keys and wallet somewhere in the store and ended up sitting in the Starbucks area, stressed and unsure what to do next, especially with my phone at only 5%. An employee named Wyatt noticed I was upset and came over to ask if he could help. He was incredibly kind, he took my phone to their break room to charge it and searched through the carts while my daughter and I checked the aisles. He stopped by several times just to check on us. The woman working at Starbucks also came over after overhearing what happened and offered us a pastry to make the moment a little easier. I was genuinely touched by how willing complete strangers were to help us and brighten our experience in any way they could. Thankfully, a customer who overheard us found my keys and brought them over. To the customer who returned my keys, the Starbucks employee, and Wyatt, THANK YOU from the bottom of my heart. I'm so relieved my keys and wallet were found, but even more moved by your kindness, warmth, and willingness to help during a stressful moment. You truly made a difference

Overpriced. They quoted me $85 for a 220v receptacle that I found online for $12. I wouldn't…read morerecommend buying from here unless it was an emergency.

Spencer at the Napa location was very knowledgeable and he took the time to research a small yet…read morehard to find item and was so kind to call me back and give me a web address to order one online. Thank you Spencer.

I've been dealing with CED for some time now. I'm so pleased with the professionalism and their…read moreability to adequately supply the materials I need on every occasion. Thanks for keeping up the good work! Dave

I'm not one to post much, but I got to say I am thoroughly impressed with the collective workings…read moreof everyone in that office. They're quite a team and they've certainly pulled me out of a couple of binds. The main man Jay actually delivered wire to my job site on his way to lunch, one afternoon because I was in dire need, and his driver wasn't going to be back till later that afternoon. It's a very kind spirited place and I would suggest them to everyone.

Amazing customer experience, shout out to Ashley, she was very friendly and help full and she…read moreprovided the information that ended up selling me to buy the game I wanted.

I came in for assistance with a purchase I had made yesterday, and I received help from Diego. He…read morewas very kind, patient and knowledgeable. I highly recommend this Best Buy location because of Diego and employees like him! All of the staff I have met at this location are incredibly kind and helpful too!

The person who helped was really nice and sweet. I got to change my protective screen on my iphone…read more17 pro max. He took his time to fix my phone which is awesome, its also very affordable than getting a new screen

I bought a new Iphone 17E from Xfinity. Their accessories were very expensive…read more I work near the Accessory shop so I had them install a privacy screen protector. Jericho installed the screen and it was under $20.00. I recommend this business to all my friends and family.