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    Best Buy

    2.8 (223 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

    Best Buy Electronics Photos

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    So I need a front and back Fixcamx dashcam installed, and as you can see, Best Buy advertises they install equipment even not purchased at the store. This store, one of the few available to do vehicle installs, is denying that they install separately purchased equipment. They called and canceled my appointment and refused to let me speak to management.

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    2 months ago

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    29 days ago

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    1 year ago

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    7 months ago

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    8 months ago

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    7 months ago

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    1 year ago

    Great location, I always get my phone accessories here. Great staff always willing to help.

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    4 months ago

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    10 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Some things are in stock. If you are looking for cameras they are very limited. We did not find much in that department.

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    9 months ago

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    2 years ago

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    2 years ago

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    Photo of Kimberly C.
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    2 years ago

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    1 year ago

    Employees are nice and friendly. Cristian and his co-worker who installed my tv are so accommodating. They recommend what's best tv for me.

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    2 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    Photo of Carlos M.
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    3 years ago

    Hands down the WORST best buy store in the world. Their Geek Squad can't even fix a crooked sign .

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    4 years ago

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    2 years ago

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    Page 1 of 6

    Ask the Community - Best Buy

    Will Geek Squad assist me with fixing/setting up my printer if I didnt buy it at best buy? Who would I call?

    Yes

    When is Best Buy reopening?

    August 25th!

    View All 3 Questions

    Review Highlights - Best Buy

    I go pick up my computers ( completely painless process and fast) and was helped by Raymond again kind and helpful.

    Mentioned in 8 reviews

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    People searched for Electronics 121 times last month within 15 miles of this business.

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    Verizon

    Verizon

    2.6(134 reviews)
    0.1 mi
    $$$

    Came in for an upgrade after 5 years of the same phone. Previously always had an unpleasant…read moreexperience in the past dealing with upgrades, but today Angela made my experience a seamless transition and a pleasant one. Explained the promotions, broke down any changes(if any) that came with the upgrade and answered all the questions I had. Was in and out in about 20mins. Great experience overall. Thank you Angela.

    On the suggestion of a family member, we switched from ATT to Verizon (Vacaville store). Kayla was…read morevery helpful in setting things up, and we were both very happy with our new phones ... but the happiness ended there. I experienced problems logging into our account, getting an error message that the website did not recognize me. I spent over 1 hour with support, difficult to understand due to the heavy foreign accent. Eventually, we were able to access our account. When I attempted to log in later in the day, I encountered the same problem of their website not recognizing me, despite using the phone number. Out of absolute frustration, I drove to the Vacaville Verizon store on East Monte Vista. I checked in, and waited. A young man carrying a electronic clipboard came to me asking my name, and what the issue was. I explained the log-in issue, and my experience with Verizon support. He told me that there was NO ONE at their office who could help me. When I explained my frustration, and the fact I had been with Verizon support already, and that I was ready (after only one day of service) to go back to ATT, he merely just walked away. Frustrated by the obvious lack of caring, I left the store. We will visit ATT this week and undo our mistake of putting our trust into Verizon.

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    Verizon
    Verizon
    Verizon

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    T-Mobile

    T-Mobile

    2.9(71 reviews)
    0.1 mi
    $$
    Virtual estimates
    Shipping

    I had a really positive experience at the T-Mobile store thanks to Christian. I came in to pay my…read morefinal bill and get help with unlocking two iPhones. While the phones ultimately couldn't be unlocked at that time, Christian took the time to clearly explain the situation, walk me through my options, and give me helpful insight on what steps I could take next. What really stood out was his patience and genuine willingness to help. Even though the store was very busy with many customers waiting, he never rushed me and made sure I understood everything. I truly felt like he cared about helping me, not just getting me in and out. Thank you, Christian, for the great customer service!

    Just over 2 years ago I wrote a review giving them 5 stars for the outstanding customer service I…read morereceived from their associate, Vanity. I mentioned I hoped the next time I needed service I would have the pleasure of working with her again. Well, today my husband and I needed service and Vanity waited on us again. Just as last time, she was amazing! Always pleasant, and very efficient, she made our T- Mobile experience noteworthy once again! I'm happy to get the privilege of writing yet another 5 star review for Vanity! If you go to this T-Mobile store, I hope you get to work with her. I feel very confident in saying that you will not be disappointed! Thanks again, Vanity! Hope to see you next time!

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    T-Mobile
    T-Mobile
    T-Mobile

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    Metro by T-Mobile

    Metro by T-Mobile

    2.5(34 reviews)
    1.0 mi
    $$

    BEWARE of Metro by T-Mobile on Elmira Vacaville! They are SCAMMERS!!!…read more Mya and Genesis are very unprofessional and manipulative. I went in to buy my daughter a phone. Mya the store manager had stated an IPhone 13 128 GB was $250 with activation fee and 1st months bill. She also stated a tablet and phone case was free. When she asked me if I wanted to add a line for the tablet, I had told her NO. I also asked her if the phone case or tablet would show on the receipt and she said no. We were rushing with 3 kids running around, we didn't even think that she would over charge us. Until I got home, and received a message stating the monthly bill would be $70, due to the fact that she did in fact add the second line for the tablet, when I clearly said NO. When I looked at the receipt, I saw she charged us 425$ for purchases we never even received (speaker and power bank), and that she did in fact charge us for the tablet $13. When my husband went back the following day for a refund for the tablet and the speaker and power bank we never received. Mya stated those purchases were required and part of the purchase for the phone and only refunded him back the $13 for the tablet. She also mentioned that, Since she didn't have the items in stock she gave us a phone case instead. But when you look at the receipt, it says $43 for 2 items. So we basically paid $90 for a phone case? And she said yes. When we requested a refund, she said she needed the box for the return. So I went back, and she had Genesys tell me they couldn't do the refund without the district manager. After talking to corporate and a different metro store, it came to my knowledge a district manager was not needed for the refund. So, I went back one last time and demanded my refund. But instead Mya was upset I posted my experience my experience on the Solano Community FB page and said it was bad for business. After requesting a refund 4x, I yelled at both Mya and Genesys, and warned incoming customers of their shady business. Mya then banned me from the store. So she can ban me from the store but can't give me a refund? Make it make sense. Mya and Genyses both make money by commission, so charging me for these extra items I never received only benefits them. And stating I have to come Thursday or Friday when the district manager was available is ridiculous, when I asked for the time he will be in they said they didn't know, so they basically want me to run around and chase down the district manager? This is ridiculous and very unprofessional. Metro by T-Mobile is scamming the working class that works hard to make these purchases. All I wanted was an honest transaction, even if I had to pay $600 for a phone, I value honesty. And when that is crossed, I will then continue to post on social media to create awareness. This is not right. Atttached is a picture of my receipt for your reference. Where it clearly states I was charged for *speaker and power bank I never received * tablet that Mya stated was free and nothing would show up on the receipt * $75 activation fee This place is a scam! I would also like to add Mya and Genesis are on Yelp hyping up themselves and the store. They are so pathetic.

    As you can see in this photo this is a 14 day return policy. Item must be in package with receipt…read moreand in good condition. Item was bought on 12/09. So simple math 9+14=23. So that mean I can return it on the 22nd if I wanted to. But yesterday 12/16 my husband went in and tried to return it. They said that they can not do it because there DM said not to. So I called today and got the same response. So then I asked for the DM email she put me on hold. She didn't hit the button correctly and heard her call me THE BITCH OF THE GUY FROM YESTERDAY. I hope she has fun when corporate comes and dose an investigation because it took all I had not to go down there. If you're going to talk shit and call customers names make sure you mute or put on hold. It would suck to loose you job around the holidays.

    Photos
    Metro by T-Mobile
    Metro by T-Mobile
    Metro by T-Mobile

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    Best Buy - electronics - Updated May 2026

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