After getting a very inflated qoute from another AC company that was later followed up with price…read morecut emails when I did not respond, it was very refreshing to deal wth JD's AC & Heating co. who were very professional and gave me a timily and fair estimate to preform the work. My experiance dealing with Jose and his team during the installation was just as great. My condenser unit was on a small balcony on my 4th floor and the evaporator coil/air blower unit, Furnice were in the attic above the 4th floor. Jose was able to line up a crane and replace the old unit and install a new unit the same day as the qoute. The entire team was very professional and completed the work on time. My install was a week ago and everything has been working perfectly. My new unit is so quiet and I am noticing less humidity in the house as well. I highly recommened JD's AC & Heating if you are looking to hire a dependable and professional AC company.

Installed the new unit and attic blower, good price, was done within roughly 4 hours. On time and…read moregood communication

My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

Our Central Air conditioner began shutting down Sunday evening. I phoned Air Woodlands and left a…read morevm requesting an appointment ASAP Monday. First thing Monday morning Angela returned my call and we set an appointment for that afternoon. Air Woodlands tech, Andy, was the best. He arrived early, introduced himself and promptly had our air conditioner running efficiently again. Andy's professionalism and friendliness inspired confidence that the job was well done. We highly recommend Air Woodlands A/C and Heating.

My air conditioning went out in the middle of the night, and I was able to reach Trung at 5:00 AM…read more To my surprise, he answered right away, gave me a timeframe for arrival, and showed up exactly when he said he would. Once on site, he quickly diagnosed the issue, took the time to explain what was wrong, and showed me exactly what needed to be fixed. What I appreciated most was his honesty and transparency. He didn't try to upsell me or take advantage of the situation, and the repair was completed quickly at a fair price. It's not often you find someone who is responsive, punctual, knowledgeable, and trustworthy. If you're looking for an HVAC company that genuinely cares about its customers, I highly recommend KAC Express and Trung.

I will never stop talking about KAC Express. Our AC went out on Saturday, and we had another…read morecompany come out. Like usual, the window was 12-8, and they didn't come until 8:30pm... Said we had a leak and that they couldn't send someone out to fix it until Monday. Oh and that it would be between 11-13k to fix it. After being fed up with the Texas heat and our home being at 80, I sent in a form on KAC website around 9:30pm. Not expecting to hear anything until today (Sunday) but to my surprise Trung called us almost immediately and told us they'd send someone out the next morning at 8am! Trung called us at 7:30am Sunday to let us know they were on the way (INCREDIBLE!!) and they not only quoted us cheaper than the original company we had come out, but said they'd fix it TODAY. So happy I could cry!! They're here now fixing it, and Daniel, Manny and Sidro are the most kindest, and honest people. Not to mention Trung came over himself to say hi and see if we needed anything. You can tell KAC is here to help, not screw you over like other companies do. I am referring KAC to everyone!

I had a great experience with Ricardo from AMER HVAC Service. He was punctual, professional, and…read moreclearly takes pride in his work. Not only did he handle the original issue, but he also fixed things that a previous technician didn't do properly--which really shows his attention to detail and commitment to doing the job right. What stood out the most is how much he genuinely cares about his clients. It didn't feel transactional at all, which is rare in this industry. On top of that, he offers one of the longest warranties in the area while still being very fairly priced. Thank you again, Ricardo. I truly appreciate your work and will be recommending you to everyone I know.

Ricardo was fantastic! I started a project on Yelp and he was able to come out the same day we and…read morequickly diagnosed the issue with our AC unit -- something the previous technician missed. Not only was he able to correctly identify the real problem, but he fixed it at a much lower cost than the original quote we received. Not to mention, he stayed until almost 10pm when the job was done. He was professional, honest, and clearly knowledgeable about what he was doing. It's rare to find someone who combines great service with integrity, but Ricardo absolutely does! I highly recommend him to anyone needing reliable AC work.

I appreciated Vixiene's honesty in not trying to get us to buy new AC units to replace our 20 year…read moreold ones. Per our request, he raised our AC units with additional concrete slabs, redid the outside piping and insulation and serviced our AC units. Very happy with his work and would recommend this company for all your AC and HVAC needs!

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

Called and needed an immediate fix to my A/C & heater. Diagnosed problem that I needed a new Motor…read morefor my Goodman A/C unit & they fixed it within an hour. Maybe a bit high of $800 to replace but they were responsive, quick to fix & out the door. So would recommend!

Always prompt and on time. Great service, and friendly. Using Expo for years And will continue to…read moredo so.

We were having issues with our AC dripping water. I have used this company in the past and have had…read moregood results. Someone was able to come out the next day and quickly fix the issue. The price was fairly reasonable and I would definitely used them again.

I am so disappointed with this HVAC company. It's stuff like this that gives HVAC companies a bad…read morename! I have been their customer for years, using them for work at two different rentals, including installation of an entire new system in one of them, less than 7 years ago. Last week this system showed some problems. I actually forgot it was under a 10-year warranty and called another HVAC company. Their tech came out and told me what was wrong (clogged coil) and suggested I use ACTexas to fix the part (under warranty) since they were the original installers. This tech didn't even charge me for the service call, which is unheard of! When the ACTexas tech came, he confirmed it was the coil, but instead of suggesting the replacement they tried to sell me an entire new HVAC system! When I insisted on replacing just the coil (under warranty) they wanted to charge me an outrageous labor charge, far above the national average, and again tried to convince me to buy a new system. I declined. They then tried to scare me into buying a new unit stating that entire unit was old, over 10+ years and probably would need replacement soon anyway. Hello?! Did they forget they installed it themselves 6-1/2 years ago? I declined again pointing out what they said was not true. They then dropped their price for the coil installation, twice (!), but still nowhere near what it should be. I went back to the other HVAC company. Those people offered to do the coil replacement for a lot less money. (They did not know how much ACTexas charged). They came to do the job and while they were there another part started to fail. They actually ran out immediately and got that part and installed it free of charge as well! On a side note, I was told by two different HVAC companies who looked at this particular unit that it was an inferior brand sold to me at the time by ACTexas. Needless to say, I will not be using ACTexas ever again.