I was initially concerned by the lack of Yelp reviews, but after meeting the team I found out that…read morethey were experienced professionals who have been in business for decades. I had two additional HVAC ducts installed and the team did an excellent job from start to finish. During the quoting process (which is free), Stefin was very knowledgeable and knew exactly what needed to be done. The price on the quote was also very competitive. John and Roy were on-time and professional during the installation and did good quality work. Velocity Air will be my go-to HVAC guys from now on.

John the technician solved the problem and immediately fix it. We had a blockage from our dryer…read moreand he knew exactly what to do.

As other have posted I filed a claim through AHS and another service group came out to…read moretroubleshoot. Company 1 tech cleaned condenser coil and added Freon. Unit continued to cool but with minimal affect remaining 75F and higher. Call AHS again and the same company 1 tech came out to no avail. Supposedly ordered parts. NO they dropped the ball and didn't follow up. Contacted AHS again and they scheduled J-Tech Mechanical and Louis came out. Checked the system and found it working however I explained the same information to him as I did company 1. He continued to trouble shoot and found that the thermostat I had replaced at the end of last year was set for a single stage system and I have a two stage system. Louis made the correction in the thermostat and we are back to chilling. GREAT JOB Louis and thanks for taking the time the other technician did not!!

Technician don't know what they are doing. They wanted us to call the plumber which the problem is…read morethe AC line

If you need a new A/C or any A/C service at all, I could not recommend this company more. In the…read moreservice industry, it is sometimes difficult to find an honest, reputable company who gives 200% to all they do. The initial visit was quick and "painless". The installation went perfectly and when they left after completion, the only way we knew they had been there was the cold air coming out of those brand-new white vents. All boxes and old vents, unit etc was hauled off so that we did not have to deal with it. We will forever recommend this company!

Please read my review on google. They did an improper install verified by Honeywell. Band-aided my…read morerepairs for over 7k on a 5 year unit. As usual limited warranty liability and huge labor costs with multiple repairs. If you have continued issues get second opinion. Techs are amazing, management should have supported install issues, even if it was a mistake and just fixed it. Nothing techs can do is just fix and charge. Detailed review on google.

Our older AC unit went out after owning our home for 5 months. We purchased a warranty from…read moreAcclaimed but had already dealt with one claim that did not go as well as hoped. I had little optimism that I could file a claim and have an outcome more positive. In fact I called a couple contractors to give me quotes after learning the hard way the contractor assigned by AHW would save me any money. Chris and his team were a huge and pleasant surprise. They communicated quickly with me on my claim, came out to assess things, and and a resolution with AHW all in a timely manner. 3 days later I have a brand new outside unit that saved me $5,000. I would highly recommend this company. Also everything was explained to me completely in a manner any average homeowners can understand.

Chris from Spring branch air-conditioning followed up on my concerns and sent out a technician. The…read moretech did a fantastic job and was very personable and professional. I'm happy with the work and I would recommend this group for your yearly check-up service!

I'm disappointed with this company. We scheduled them back sept 2019 to clean our vents, they sold…read moreus on a new compressor. We thought we had gotten a deal, new compressor, UV light filter and 4 years of maintenance (2 visits a year). We got not maintenance in 2019, I believe I did ask for it once and to be honest, they either did not come or didn't do anything. Fast forward to June 2021, we notice our ac is not cooling as it did before. I reached out to them for maintenance June 12, no response. AC is working better but then on June 28th, we wake up with a frozen compressor. I spent like 2 hours calling the company. I reached out via Facebook, called all the numbers I could find, even reached out to the Florida company (which directed me back to the Houston's number). I finally sent an email asking for emergency assistance and threatening to file a BBB complaint. I got a call back within minutes! The person that called me back was super nice and said that I should call him directly and ask for him and that he didn't know why the phones weren't working earlier in the day. (I gotta add that when I attempted to call him back and request him specifically, he never got back on the phone for me.) Anyway, we were able to schedule someone for same day visit and this technician diagnosed the issue OVER THE PHONE. He stated that the line had a leak due to the frozen compressor. after i clarified that THEY had installed it, he changed to "I'll see what the issue is once I get there." My husband was there and he tells me that it took him ZERO time to diagnose. He stuck to the "it's a leak narrative" and once he went in the attic he said it was the coil and that it would be $1500 to replace a coil under warranty. um, what? I'm so glad I asked my neighbors for assistance. They recommended a wonderful local company that sent someone same day, the new technician was SUPER professional, he checked ABSOLUTELY everything. He stated that there was NO issue with coil. He recommended an expansion valve replacement. after he replaced it, he noticed that the blower motor was also out. He replaced that as well AND refilled the unit. all for $500. I can't imagine how much more we would've spent if we had agreed to Quality Air of America's coil replacement. The issue wasn't even the coil, it was the blower motor and the valve. sooo I imagine we would've had to pay for the coil THEN pay for the other 2 things. I'm so disappointed with this company. I feel that if they had done the maintenance that they promised we would've figured out there was an issue with our system before it went completely out and burned the blower motor, we could've saved on repairs. Not only that, but they were ready to replace a working component and overcharge without even doing a proper diagnosis!!! They have no values. I regret having our compressor replaced with them. We could've gotten a better company with better values to do our hvac work. I would advice to always get a second opinion, I highly recommend Thermal Heating & Cooling instead. Local company, extraordinary service. HONEST AND FAIR. Ask for April Bella.

I worked with this company in 2019 and was trying to contact them this month august 2022 and was…read morenot able to get in touch with anyone. None of their numbers are in service. I'm having issues with my ac unit and was reaching out to see if they can come check my unit. I'm still under the service agreement and have not been able to get in touch with anyone. This company was good when they set up my service but now they disappeared.

Fast knowledgeable and very affordable. Always responds to messages within 24 hours. Bonus points…read morefor being a Vet

Shane and his TexVet Air Solutions Company are the best A/C techs I have ever had the pleasure to…read morework with. They are prompt, reliable, professional and honest about the repairs, solutions, and cost. I would highly recommend this company to my friends and colleagues. SCK Enterprises, LLC The Woodlands, TX

Outstanding techs! Have been using this company for 4 years. Hurricane Beryl severely damaged our…read moreroof and home. Ryan and Brandon came out and meticulously went over all of our a/c and heating equipment outside and inside our home for a very reasonable fee. Their help eased our anxiety during this time!! Our home is put back together and we are really grateful for them and the others who helped us !!!

These guys are great! Very prompt and extremely helpful. Everyone my wife and I have dealt with…read morehave been friendly, professional, and fair! I highly recommend using HWS.

My son in Missouri City used Crossway and he recommended them to me when I lost cooling at my west…read moreHouston house. I called at 8:30 and they said that someone would arrive between 3 and 5. Jose arrived at exactly 3, he was fast and efficient at getting my system back up and running. He answered all of my questions with detailed information. I would definitely recommend Crossway for service in the Houston area

Have known Brian Wright the owner and David Small for years. Both gentlemen have high levels of…read moreintegrity and do the right thing with the highest levels of professionalism. Highly suggest giving them a call for your Heating and Air Conditioning needs.