In my search for an A/C contractor, I found that Larry at Total comfort was very willing to answer…read moremy multitude of questions about the system that was proposed, initially on the phone, and with follow-up email exchanges. His willingness to patiently entertain my questions was a primary reason I chose them for the job. Sebastion came out to assess the scope of work to enable an accurate quote. He was knowledgeable, professional, and courteous. The technician, Gill, and his crew Daniel and Guillermo arrived on time, introduced themselves and got straight to work. They were professional, courteous, and worked like well-oiled machine. I have never encountered an A/C technician as impressive as Gill with his obvious vast knowledge of HVAC. He answered all my many questions with convincing confidence and encouraged me to ask questions. I will certainly be contacting Total Comfort A/C when my 10-year-old upstairs system needs replacement.

One of the co-owners of this company took the time to listen to me regarding a problem with a new…read moreAC system another company installed. He was patience and gave me advice. He also sent pictures of what a proper duct installation looks like. It was very clear that I had made the wrong choice. If I could do it over again, I would use Total Comfort/AC Systems. The care he showed me, even though I was not a customer, spoke volumes. Larry has all my gratitude!

We have used Air Tech in the past and have always been pleased with the service!…read moreI just wanted to put in a good word for the customer care people taking the calls. I can hear the smiles on their faces. Always polite,professional and helpful. Thank you for your help! Great job

Bad business practice. I previously used this company when they were called Elite Comfort and gave…read morethem a great review. However, that's not the case with this new company, Air Tech. While the technician was professional, the estimate they gave was outrageous. The technician said I needed a new evaporator coil. If you look online, you'd be hard-pressed to find one for more than $1,000. He mentioned it would take two technicians and six hours to complete the job. Even if we assume the technicians charge $100 per hour (which is a stretch), that brings the labor cost to $1,200, and the total so far to $2,200. Let's add a 50% markup for the company, which brings the total to $3,300. That's still high, but they quoted me $4,980! Obviously, I shopped around and found a much more reasonable estimate--nearly 50% less from a reputable company. The bad business practice here is charging nearly $100 for the diagnostic, knowing the estimate was outrageous. You could literally build a business around giving inflated estimates with the sole intention of collecting diagnostic fees.

We have used OAS a couple of times, including them taking the time to locate a "hard to find" part…read morefor our heater. Having repairs completed is not convenient-(both our AC and furnace), but it's nice when you have technicians who finish the job and it works! (Even if it didn't-I would trust these guys to come back and complete the job!)

This company is a complete scam. They sent a technician out to our house last week. We called them…read morefor a routine cleaning. Two new parts and thousands of dollars later. The AC was making so much strange noise that our plumber said "the guy who fixed your AC made it worse." It sounded awful. Came back from vacation and the unit is completely dead. They obviously broke it. Avoid at ALL COSTS. I am so angry we called them.

I didn't want to have to replace my entire heat and AC system but my 25 year old system couldn't…read morelimp along anymore. Ray and his team hooked me up with a great, highly rated Carrier system and I feel I received a fair price too. By the next afternoon, I had a whole new system. One that is certainly more efficient than my old system so I can't wait to see how much my electric bill decreases! About a month later, I had some more questions and Ray, Son and Rachel were immediately responsive. I highly recommend this company if you have any HVAC issues!!

I am beyond fed up with AC companies and their absurdly overpriced systems. Unfortunately, this…read morecompany is no exception. To be clear, the technicians at Texas Mechanical Strong were great. Professional, respectful, and clearly doing their best. My issue is entirely with the owner. I was sold an $8,000 two-ton, two-speed unit to service a roughly 600 sq ft master bedroom and bathroom. Even with my limited HVAC knowledge, I knew the unit was oversized. But the owner was extremely confident and assured me it was the right solution. It was not. The system has been a complete failure. Humidity regularly exceeds 60% RH, and trying to correct this has turned into a drawn-out mess. And the unit itself is only half the problem. The other half is the owner, Rey. Because the system wasn't performing as promised, I had to repeatedly call the company to inspect it. That is not my fault. I was sold a product that does not do what it was sold to do. During these visits, his own technicians told me that the owner referred to me as an "annoying customer." They also questioned why this particular unit was ever recommended for such a small space in the first place. I understand I was working within a budget. What I don't accept is being sold a poorly suited system just so the company could hit a price point. What made things worse was Rey repeatedly insisting that I demanded RH in the 50s. I have zero recollection of ever saying that. When I pushed back and pointed out that 50s is not the only acceptable or realistic target, he became defensive and sarcastically suggested that maybe he "isn't an expert" and "doesn't know what he's doing." He also claimed he has the same unit in his own home and that it works great. That comparison is meaningless. His home is far larger than a 600 sq ft space. The final straw was when they came out to run tests and told me they would return a week later. Whatever adjustments were made actually made things worse. Humidity began spiking into the 60s and 70s. I reached out to Rey directly and was completely ignored. I genuinely feel bad leaving this review because the technicians were solid, and they are the only reason this company isn't getting an even lower rating. But the way this situation was handled at the ownership level was insulting, dismissive, and unacceptable.

I highly recommend Ryan's AC & Heating! Ten years ago, I purchased my first Trane XR 3.5-ton unit…read more Fast forward to recently: I realized I had only about three weeks left on my Trane manufacturer warranty when my system needed attention. I contacted Ryan's AC & Heating, and they immediately took action. They went to bat for me, contacted Trane directly, handled the warranty process seamlessly, and got everything sorted out. Thanks to their incredible efficiency and customer care, my AC is running like a champ again right under the wire. I really appreciate doing business with them and will definitely use them again!

Fast and affordable service. Ac tech were very professional and did ac job in very timely manor…read more Highly recommend and new system runs great.

Today I met Garrett for the first time when he came by to run a wellness check on each of our three…read moreTrane units. I was impressed with his professionalism, his courtesy and his commitment to servicing those customers who have entrusted Comfort King with their HVAC needs. Although our initial discussion last year did not go well, he more than addressed any previous concerns I may have had during the ownership transition period. I appreciate Garrett reaching out to me to reset our customer/contractor relationship. I can assure you that I will be a Comfort King customer from this point forward.

I did report an issue with the air condition the lady told me the charge will be by the technician…read more- the technician was very professional and gave me 145 dollars charge I decided they send me the invoice to the mail abd pay - the next 3 days the ait condition failed again try to call but they did not answer- due to my schedule I only can call certain times - then I got the invoice for around 250 - finally they did answer - and they did not like that I told them if I would have paid you that day would be 145 and still the problem is not fixed, the next thing she said you are unhappy - we won't charge find someone else. they just made me loose time - and who knows what they did for real - and still I don't have it working. the technician has better customer service than the people that answer the phone -abd office- and due to tgat he did not have the opportunity to check what he overlookEd- at least I won't be charge but definitely the people on the phone worst customer service abd very opportunistic not as honest and professional as the technician - advice pay at the moment with the technician otherwise they will take the chance. again at least they cancel the charge for a service not given and I am bringing another company to tell me what it was done to the unit which I told the lady I will do.

Professional, knowledgeable, trustworthy and timely service. Fixed my heater quickly. Big relief in…read moretrying time.

Hired this company to do our warehouse and they did an OUTSTANDING JOB!! Will definitely use again!read more

Wonderful to work with, honest feedback, efficient, and budget conscious. Incredibly friendly staff…read morewho I've used for years now.

Head to service call this morning and though they didn't promise to come out same day to fix it,…read morethey did promise a zero fee quote. I had them come out with my fingers crossed and within five minutes, they were able to diagnose the issue. They made the replacement and were on their way within fifteen minutes and my house is already cooling down. I am thrilled, and this was a painless process!